I booked my appointment several days in advance for June 15 at 3:30 p.m. and specifically selected…read moreDanny because I had seen positive reviews about him online. The booking system gave me the option to choose my barber, and my confirmation clearly showed that my appointment was with Danny. I arrived at 3:14 p.m., 16 minutes early. I made an effort to arrive before my appointment because I respect other people's time and would never want to inconvenience a barber by showing up late. Unfortunately, that same level of consideration was not shown to me. When I checked in and said that I had an appointment with Danny, he told me that he was Danny, but that one of his barbers would be cutting my hair because another client was coming in for him. I was not notified beforehand by phone, text, or email. He did not ask whether I was comfortable with the change, offer me another appointment, or give me any real choice. He simply told me that someone else would take care of me because they had good barbers and a fade was easy. The other client did not arrive until approximately 20 minutes later. It honestly felt as though I was being penalized for arriving early. Since I was already there, I was passed to another barber while Danny waited for the client he preferred to take. I found that unfair and very unprofessional. My concern is not that a business has multiple capable barbers. My concern is that the website specifically allows customers to select a particular barber, confirms the appointment under that person's name, and then disregards the selection without advance notice or consent. If choosing a barber does not actually guarantee an appointment with that person, the booking system should clearly say so. I believe everyone deserves the same basic level of respect, regardless of who they are. You should treat the person cleaning the building with the same dignity and consideration you would show the CEO. I respected Danny's schedule by arriving early, but my confirmed appointment and my time were not respected in return. Juan ended up cutting my hair. He was polite, and the haircut was acceptable overall, but he appeared uncertain several times and asked another barber for guidance about what would look best. The front was not finished as well as I expected, and the overall result was not as detailed as haircuts I have received elsewhere. I paid $60 for the service and still left a $7 tip. The haircut itself was acceptable, which is why I am giving two stars instead of one. However, the way my appointment was handled was disappointing, unfair, and unprofessional. I booked Danny specifically, received confirmation under his name, arrived early out of respect for his time, and was reassigned without warning because he chose to take another client who arrived later. That experience left me unsure whether I would return.

Fantastic service experience and a great haircut. Kevin set the tone by being cheerful and helpful…read moreon the phone, and then flexible in helping me reschedule when I went to the wrong location! He turned me onto Jayla for my cut as I have longer hair, and she delivered in spades. She listened to my questions and expectations to a T and gave me 100% confidence I'd get the result I was looking for. The result was even better than I expected and she left me with some hair care advice to boot. I'd come back in a heartbeat.

Haircuts go by real fast. I hadn't finished looking around the walls at the artifacts on the walls…read more Haircut was great and I was very pleased with everything. First time customer that will be a second, third, fourth, etc.

Can't remember the gentleman's name but he did a great job on my teenager. He took his time to…read moreperfect the hair cut and style. We are definitely going back.

Hit town searching for a haircut. Big space, cool on a hot…read moreday, multiple chairs working, and clean. I was a walk-in and straight to a chair! Haircut and cleaned up the old mustache. Wow I look good. I would stop in again.

The crew at Lineup'z were awesome. They took great care of me. I grew my hair out for a year and a…read morehalf and loved it but I had my grandfathers funeral come up so I had to cut it. Lima hooked me up with the best cut I could ask for. I'll be ready to look my best when the day comes. Thank you Lima

I must say I'm really impressed with the quality haircut and attention to detail here at Pavilion's…read moreBarbershop!!! I came in on a Thursday afternoon (late afternoon) and was seated immediately! Tiana cut my hair and was very attentive and patient with asking me how I wanted my hair cut and details like the length, what guard do I normally use, and how I wanted the neckline and sides edged up!! The place is clean and very nice! I will definitely return when I'm in the area and DEFINITELY recommend this place!!!!

Chuy cut my four-year-old son hair and he did great job!…read more My son normally doesn't stay still, but with him he did. Jesus has a great character of treating children and that definitely entertain my son. Chuy was also very quick so my son wouldn't start fussing around. I will definitely go back to see him again.

Took my boys 7,8 yrs old for haircut. The little one got a…read morehaircut that wasn't good at all The 8 yrs old was scared w the loud noise machine was making and kept shrugging his shoulders, barber just trimmed around ears on one side n stopped cutting his hair n said he wasn't going to finish the job. They are supposed to be Experience barber after all theirs years of cutting hair?? He didn't even have a silent or low hand razor? So I went to pay n was charge $43 for both children one done n the other one didn't get his hair cut??? I was looking for an Experience barber that could have my business doing my kids cut. But no ever going back..... think it's just an old man barber shop . Not made for new clients or children.

The barbers are friendly and polite.....that's about it…read more The haircuts are below subpar. The cuts work great if you are mature and have that older gent hair, but younger folks...not so much. The back of my head is now crooked and I didn't see how bad it was until I got home and washed my hair out. The "hot towel shave" was a disappointment thru and thru. The barber that did my shave used a regular razor. Not even a drop in blade, but a regular razor. The "hot towel" portion was a total of maybe 10 seconds on my face with each towel. Also when you finish a shave, you should use cold water ......not hot water. I tried to like the place, but being polite and friendly isn't good enough for me.

I went the day before Thanksgiving, which is usually one of the busiest days for barbershops, but…read moredespite that I only waited about five minutes thanks to the large number of barbers working. I live in New York but visit my brother in Arizona a couple times a year, and for the past 20 years I've never found a barbershop here that could give me a true New York style haircut, until now. They gave me a clean fade and used a straight razor to sharpen the lines on my beard. As for the Vibe, it's a model design with sports playing on all the TVs, which I loved. Great experience overall!

Eric is an amazing barber. The shop is great! Would recommend to anyone! Everyone is friendly.read more

When I was a teenager a lifetime ago I was once told by a barber I have "outta been hair, outta…read morebeen on a dog" and he wasn't totally wrong but, hey, I'm still kind of attached to it so I'm still picky about both the hair and the chin mullet and finding a shop that can do it all and do it well is priceless. Worked with Chris today and all was fantastic! Very friendly shop. I'll be back!!!

Excellent haircut. Rene is personable, cordial and cool. I give him 5 stars. Well-earned!read more

Great place! Never had a bad experience! They do exactly what you ask them to. Kind and friendly…read moreplace! Would definitely recommend!

This place is great! I have been going here over 12 years and they always do a great job with my…read morehaircuts! They are very precise and very efficient. No appointment required and cash only. But don't let that scare you away. They are a family owned local business and always nice to give you a great haircut. They are taking all proper precautions for COVID-19 as well. Next time you want a great haircut go to U Got It Barbershop!