Newly remodeled boutique hotel. They have early and late check out options at an additional cost. They are limited on overnight parking but, overnight street parking is available 2 blocks north of the hotel. This hotel worked for us due to its proximity to where we were going. read more

I almost never leave bad reviews. 3 stars is about the lowest rating I ever leave and even that rating is rare for me. Rather than leave a bad review, I emailed the business to express my concerns. No one bothered to respond so let's see if they read their reviews on Yelp. The hotel is currently undergoing major remodeling which I support. However, they do not tell you this and our room had a LOT of issues. Negative issues. Hey, Elan, anyone home? Anyone out there? read more

This place is an actual health hazard and I will be reporting it as such to the Health Department. It is "remodeled" but moldy AF. Even the lobby had a slight mildew smell. I was ill within 20 minutes of trying to stay and checked-out after a few hours because I couldn't breathe. It's a "flip" with cute fixtures but absolutely disgusting otherwise. If you have any kind of health issue or respiratory issue, do not waste your time or health by looking at this place. read more

Nice little boutique style hotel in a prime area without the overzealous prices. Elan is a fantastic place to stay if you're looking for a spot close everything in West Hollywood. 1-3+ blocks away from bars, restaurants, mall shopping, boutique store shopping, and about a 5 min drive to Melrose and Sunset. Internet wifi is pretty fast which is a bonus for me. The hotel was being worked on when I got there, and reading the previous reviews it looks like they were close to the end of the remodel on my visit. Overall cleanliness I would say is a bout 4.5/5. You do see some of the dated stuff mixed in with the newer stuff but for the price I paid it's easily overlookable. Rating is more like a 4.5/5. Almost perfect in every way. PROS: Fast internet Gated parking garage Walking distance to many restaurants/bars/shopping Target and CVS just a block away Remodeled and stylish decor Coffee and beer/wine happy hour CONS: Remodeled but still feels dated in some areas Loud street No breakfast INTERNET SPEED: Download: 48mbps Upload: 26.3mbps INCLUDED IN ROOM: Microwave Small refrigerator Body soap, shampoo, conditioner, body lotion Robe/hangers/iron and board Security lockbox Big screen TV USB-C/USB-A outlets read more

New accommodations, reasonable prices, friendly staff, great location for Cedar-Sinai Hospital. We needed a nearby room while our child was at Cedar Sinai. The hotel is about 5 minutes from the hospital and it was convenient to get to. The room was a good size, though not as big as we normally get. The room was very clean and had a great style. The bed was very comfortable. Good size TV and plenty of power plug-ins for phones and other mobile gear. They have a good-sized workout room with equipment for those who want to get a good start to the morning or relaxing exercise for the evening. The negatives: the K-cup coffee they supplied to the room had a terrible taste, and you had to use tap water to fill the coffee maker. Their fancy coffee maker in the main area was not working while we were there. Happy Hour was just a little wine and beer. No snacks as mentioned by their website. And unlike the owner's comment here on Yelp, there is no continental breakfast, as others have reported. The basement-level parking garage is very convenient and an elevator is provided. The hotel is close to the Beverly Center in case you want to shop while here. Ask for a second floor room if available. The first floor window looks out at a block wall and wrought iron fence for security. While all the staff members were friendly, Millie was super helpful for our late arrival! read more

DON'T STAY HERE. This was one of the worst hotel experiences I have ever had. It started with our reservation. We specifically booked and were promised a two-bed room, which was not honored upon arrival. Instead, we were placed in a room that was far smaller and completely inadequate for our needs. The room itself was extremely small and poorly furnished. There wasn't even a sofa or comfortable seating area to sit and watch TV. The layout felt cramped, awkward, and poorly designed -- which makes sense, because this building is clearly a converted elder care facility, not a purpose-built hotel. Wheelchair accessibility was grossly misrepresented. The room labeled as "accessible" could not properly accommodate a wheelchair. We had to move furniture just to allow basic navigation and turning space. In addition: The front exterior wheelchair lift -- the ONLY accessible exit to the street -- was inoperable, despite staff assuring us it was working before we arrived. The garage is hazardous to use and even has signage posted disclaiming hotel responsibility for guest safety. Safety outside the hotel is also a serious concern. There were homeless individuals sleeping directly in front of and along the sides of the building. We experienced verbal harassment while entering and exiting the hotel, and hotel management did nothing to address or manage the situation. Basic amenities were also unreliable. Even the coffee machine was out of order, adding to the overall poor experience. This property is poorly managed, misleadingly advertised, and fails at basic hospitality standards. There are many better options in Los Angeles. Avoid this hotel. read more

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My husband summarized this hotel best: "it's quirky...and I dig it." Elon hotel is very conveniently located within walking distance from Cedar Sinai and Beverly Center. It's the most affordable hotel nearby with the "cheapest" parking which is $35 a night. This is compared to $75 a block away. I found Elan through yelp. The room was clean and the bed was comfortable. I slept relatively well. There is a cool espresso machine in the lobby. Otherwise, no breakfast included. They apparently have a cocktail hour, but we were too late to attend. I am vacillating as to how many stars to give this hotel because the staff was accommodating and hotel was comfortable. The challenge pertained to being double charged- something the hotel wasn't aware had been done until we called to check. This situation has not yet resolved as both my husband's and my credit card have pending transactions. My initial feeling for the hotel was five stars because of location and the fact that I appreciate that they give a discount to families of patients. Slipped to four stars after we were told we could check out at noon. I'd ask the front desk person to clarify in the morning and she said yes it wasn't a problem, but then our key cards automatically timed out at 11am. And down to three stars because of the fact that the double charge has yet to be rectified. read more

This was way more expensive than it was worth IMO. I just wasn't impressed w anything about it for the price. It reminded me of a budget friendly motel. read more

I stayed at Elan from 9/02-04. I will never stay there again. I stayed 9/02-03 and had a good experience. When my work asked me to stay an extra day, I booked with Elan again. I arrived for a late check in around 10:50 PM. "Manny Bruno" had just switched into the front desk. As she was leaving, the prior clerk told Manny I had stayed the night before because she had checked me in the day before. So Manny checked me in without issue and I went to my room to unpack and get in bed. At 11:50 pm, Manny called my room, woke me up, and said there was a "glitch" with the hotel's system so my credit card was not processed. I told Manny it was late and I was in bed, and asked if this could wait until the morning. He said no and offered to come get my card. I told him I was not comfortable handing someone my credit card and having them run it outside of my line of sight. But because Manny said it couldn't wait, I got out of bed, got dressed, and went downstairs. On my way down, I checked my bank and noticed Elan had charged my account $100 already. I showed Manny this screenshot, told him it appeared the charge did go through, and asked him what was the issue. Manny replied that it was a "glitch." That didn't answer my question, so I asked what he was charging me for. Manny again replied it was because a "glitch" in the system. I explained that I understood it was a glitch, but that I was indeed charged, so I needed to know what he was charging me for. Manny responded that the charge was not showing up in his system and that there was a "glitch." I asked again what he was charging me for, and we went back and forth like four times. Each time Manny would not answer my question other than to say it was a "glitch." I told Manny he was not answering my question, so I asked if there was someone else I could speak to. Manny said there was no one else. At this point, Manny was clearly annoyed and said he had explained the charge, but he never actually explained what he was charging me for. Manny then proceeded to lift up the monitor and showed me ALL GUEST RECORDS for that night. I saw the names, room numbers, payment method, and home cities for every guest in the hotel that night. Manny explained that I was not on this list, so I was not checked in. I put aside my concern for the fact that he just showed me everyone's information, and responded that this meant nothing to me because I didn't know what I was looking at as this was an internal system that did not reflect any payments from me. I told Manny I could see he was upset but I was trying to understand what he was charging me for. He replied that he has already explained it to me. I told Manny I was not trying to be rude, but I did not think he understood my question. Manny grew even more frustrated at this point and said, "So you don't want to be checked in?" As if he was threatening to kick me out of the hotel. (Keep in mind, my car was parked in the garage, my stuff was in the room, the hotel had my card on file, and Manny had been told I stayed there the night before.) I explicitly told Manny I would pay the $100 but I wanted a receipt and that I was unhappy with how rude he was being because I genuinely was trying to understand what he was charging me for and he could not explain it. Before I tapped my card, I saw the kiosk said I was being charged $347.26. I stopped and told Manny that I had just said I would pay the $100 and he agreed, but he never said he was charging me $347.26, which demonstrated he was not communicating properly. I told him the cameras at the desk surely captured him agreeing to charge me $100, and if he wanted to pull the video, he could. Manny said the total was $347.26. I was so tired I paid it and asked for my receipt. He was unable to print receipt at first, but eventually did. This whole interaction kept me at the front desk well after midnight. It was extremely frustrating and unfair to place a system glitch above the comfort of guests, especially when the hotel had my card on file and I had stayed there the night before. read more

The price, room and amenities were all no complaints, Oscar took good care of us, we thought the room look very clean and sheik, we loved it...thank you to everyone. Definitely coming back. read more

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Stayed 2 nights and will never stay here again. No hot water the night I arrived. Was told night 1 that it was due to all of the rain and that it was getting fixed. First morning still no hot water. Called again night 2. Was told the boiler temp was increased and it should be working. No hot water morning 2. In addition to no hot water, the walls are super thin. I could hear everything. The trash outside of peoples rooms was not picked up. On the surface this hotel looks very nice. Nice furniture downstairs, coffee machine, great location but is poorly run. read more

Great location we were at Cedar Sinai medical we stayed here because it's close walking distance to hospital. They were recommended by the hospital they give you a discount. Great staff we met three different people working and they were all great friendly and helpful. secured parking gated enclosed you call them to let you in but be careful the gate opens up towards you so it will hit your car if your to close. The rooms were a little outdated but very clean and comfortable. Coffee in your room and robes to use. I am sure this was a happening place back in the day.. The hotel is a little older but has a lot of character they have 24 hour coffee and you can enjoy while sitting in the lobby and people watching. We felt very safe. The day we stayed we had a 5.1 earthquake and we were rocking and rolling the staff made sure everyone was ok. It was quiet and there is a a few restaurants in walking distance to grab food. We ate the the corner and felt very safe walking. The elevator bring in from the garage we called it the dungeon lol. The elevator was pretty small like a closet not good if you're claustrophobic . I guess you can order food to the hotel see picture of the robot that brings your food. As far as travel there is the bus outside and they have scooters. All around a good safe stay here. read more

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This is day 6 staying at The Elan Hotel, This is not a fancy hotel, but it is incredibly COMFORTABLE! The beds are AMAZING! Hotel staff...very kind and helpful. The Elan Hotel is in WALKING distance to several yummy restaurants. And next to a big BIG MEGA shopping center. They have amazing rates for people in need of a place to stay while visiting relatives or friends at Cedars Sinai Hospital. They also offer 1 free late checkout for the 1st time yelp review. I will definitely take advantage of the late checkout! FREE WIFI PARKING fee $36 plus 10% city tax fee This is a NON SMOKING HOTEL also they have 24-hour Front Desk/Concierge read more

Elan Hotel - Hotels Near Me - Los Angeles, California

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Buckle up y'all. I had the craziest experience at this subpar hotel. The first room's lock wouldn't work. Stranger danger. The next room had no hot water so I took a cold shower and the room was right on Beverly so I couldn't sleep with loud motorcycles and cars wizzing by my head. The next room's heat didn't work. In the fourth and final room I moved to around 1 am I got woken up starting at 6 am and multiple other times by loud doors banging shut and loud voices. Their walls must be paper thin as I am not a light sleeper. When I checked out the next morning, another guest complained of the same problem of no hot water and no heat in his room. This was the eve of Thanksgiving before visiting my family from out of town and I was exhausted the whole day. When I emailed the hotel to tell them about my experience they tried to gaslight me and say I didn't experience a cold shower and that the heat was working in their freezing room and that no one else complained (even though I witnessed a complaint firsthand and we commiserated about it). I came here to warn people of this hotel but if you like cold showers, paper thin walls, doors that don't lock, rooms that don't heat and a gaslighting hotel manager named Barbara, this is the place for you! Happy Thanksgiving! read more

Elan Hotel - Hotel - Hotels Near Me - Los Angeles, California

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This is the worst hotel I have ever dealt with. I booked a room and immediately received a notification that they have construction from 8am to 5 pm. I explained, within minutes, that this is unacceptable as I need to sleep during that time due to work hours. Instead of issuing a refund, they literally refused to refund me. This is straight up theft. I called and asked to speak to a manager whom they refused to put on even after I repeatedly asked. The staff was outrageously unprofessional and rude. DO NOT STAY HERE. They are thieves and should be run out of business. read more

Only 4-5 minutes from Cedars, which made visiting a family member convenient. I did not like that there is an extra fee the hotel added on ($60) for every resident for coffee, wine, and possibly some entertainment(?) in the evening but I was only there at night to sleep and gone during the day and evening. Otherwise, inside the room was clean, modern looking, and king size bed was really comfortable. I slept well there. read more

Great central location. Short walk to amazing clubs and night life. Very clean. Friendly staff. Nice restaurant and night club inside read more

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Where to start. I wasn't notified that there was construction going on until after I booked the room. I thought, that should be ok, I've stayed other places with some construction without any problems. There are extensive renovations going on. My room had 3 end table lights and chargers that were not powered up and you can't get to the plug to fix it, so only bright overhead lights. No TV remote to work the TV and no manual switch to turn it on that I could find. No blow dryer in the room. Not as big of a problem. The worst part, the smell of fresh paint was so overwhelming it smelled like someone sprayed nail polish remover all over the room. It gave me a headache. I stayed due to the close proximity to the hospital and returned after midnight so it was a bit late to voice my complaints until morning. Their response was let me see what I can do for you when I send out your bill. Never received a final receipt until I asked for it and no adjustments. The staff was nice and the shower was clean, the bed was very comfortable. That's all you get. Very disappointed. read more

Stayed at this Cedars Sinai adjacent boutique hotel because my husband had an outpatient heart procedure at the hospital and we had to be at the hospital at 5:30 AM! Coming from the Central Valley, at least a two hour drive, it made sense to find a hotel nearby and stay overnight. This hotel is just a few blocks from the hospital and is across the street from one of the best take out chicken restaurants I've ever found. Seriously, see my review for California Chicken Cafe. The staff at the Elan is absolutely wonderful. They will help you in any way possible if they know you are coming to Cedars Sinai, evidently they get a lot of business from folks coming in from out of town. I suggest you book directly with the hotel, the rates are equal to or lower than online. Parking is underground and you need to check in before you get an assigned space. I have to say this is a property in transition, evidently some rooms have been renovated and others not. Our room was spotless, super clean but kind of worn and in need of updating. And sadly the bed was hard, park bench hard. We didn't realize how hard it was until we got into bed at 9:30 and just we were too tired to schlep all our stuff to another room: if one was available. I suggest you ask about the bed in the room, when was it last replaced? Good value for money, great location near hospital and great food nearby; makes the Elan a hidden gem in my book, even with pending renovation issues. read more

Donovan was very helpful and accommodating. We had an emergency and had to find a hotel Donovan made it simple. Thank you for your hospitality. read more

Why can't I give ZERO stars? We stayed here pre-pandemic & had a decent stay - room was stuffy & smelled a bit but they had a lovely buffet breakfast for free & so why complain? Well.........what a difference 3 years make!! The smell in these rooms is significantly worse, NO breakfast, & customer service is non- existent! I understand it is hard to find good staff after the pandemic but the gentleman (not!) at the front desk was sub- par & that is being nice! They had me swipe a card for "incidentals" when we checked in & when I looked the next morning they had charged me $160 per room without disclosing they were doing so! I had already paid for 2 rooms in full!! When I inquired about the additional charges, Mr. Sup-par said that was for "authorizations"? Can you be more specific pal? He then proceeded to argue with me saying that all hotels do this - THEY DO NOT!!! You have many choices for great, well run places to stay in LA. Do yourself a favor & avoid this place like the plague! read more

I love the option of an allergy sensitive room, and the staff was so supportive as we tried to figure out car issues, great accessible spot to stay in Hollywood. read more

If you want to Journey to a modern hotel in black-and-white, go to the Elon Hotel on Beverly Boulevard in West Hollywood. This is a small boutique hotel that has clean lines, good size comfortable rooms, located in an interesting part of LaLaLand with close access to some great small restaurants, West Hollywood, Hollywood and Beverly Hills. If you still use black and white film then go for it and you will not miss much as the lobby has a small desk area with a larger lounge decked out in gray tables and chairs. If not for the large pictures on the wall you might think this hotel is from the first pre-Oz part of the Wizard of Oz. read more

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A decent hotel, but nothing special: Located well near Hollywood and Beverly Hills, this is apparently a converted retirement home with only 40 rooms. These are decent, with modern appointments and Ikea-grade furniture, and a good bathroom (with tasty fixtures). My gripes: 1). Only a tiny window, which made the room feel claustrophobic 2). No food options, no breakfast included, and only a single vending machine in the basement (which took my digital money, overcharging me $20 for $ 2.75 worth of items!) 3). An 11 am checkout time 4). They charge up to $ 60 if you need to delay your checkout time. 5). The rooms are clean, but there was no attempt at maid service over the 4 days that we were here, nor any attempt to ask if we needed anything ( and I was in the room for hours each day, waiting for a business project to develop). 6). Only a small TV 7). No CNN, only Fox!!! 8). No ESPN We had to stay here because better choices were booked, and we won't be back... read more

If there was an option to leave a negative star, I most definitely would. Not only did they call on the day of my reservation a couple hours before check in, they called to say they double booked my reservation. They offered to get me a reservation to their sister hotel, the Carlyle inn, but I refused the offer. I come to find out when I looked on my bank account that they had STILL CHARGED ME FOR A ROOM. When calling to request a refund, they called me a liar and said I never declined the room. The general manager stated they were "next to the person" who called to inform me of the double booking. Check the cameras because I was never on the property and pull the phone records because I declined the offer. I can't believe they'd firstly double book and secondly call me a liar. I would never recommend this place to anyone. read more

This is a hotel that's really trying, but it has a long way to go to be considered a true "boutique hotel." It's very close to the Beverly Center, but it's easy to miss since the exterior looks a bit like an office building or an apartment rather than a hotel. On arrival there was a small "valet" sign but no valet to be seen. One of us ran inside to check while one stayed with the car. The staff said the valet would be right along. We sat in the car and waited while another car pulled up behind us to wait also. The valet eventually showed up, but before we realized it he'd driven off to park the other car (even though they arrived after us). There's no staff with bell carts to help unload luggage (I think a true boutique hotel would have this), and you have to carry your luggage up a small flight of stairs and then pull open the non-automatic doors to reach the lobby. Valet parking is mandatory at $35 per night. You pay to park literally everywhere in LA even the mall and your doctor's office, so this is really par for the course. They seemed to only ever have one valet working, and later in the evening there didn't seem to be any (you give your key to the front desk). I will say the front desk staff were quite friendly during all our interactions with them. The interior is fairly clean and modern with interesting art. Our first room was on the second floor. The elevator seemed a bit rickety and jerky, so we were glad our second room was on the first floor. They have a complimentary breakfast which is quite basic. A few cereals, dry breakfast breads, and hard boiled eggs (theoretically, though the egg tray was empty each time we went to breakfast). The wine at the complimentary evening reception was appreciated, but the accompaniments are basically ritz crackers and green olives from a jar and some cheese cubes. It looks nothing like the photos posted by the hotel on their website or here on Yelp (ie I saw no meats, no dried fruit). As much wine as you want, though, so after a few glasses you won't even care. :) The rooms are quite plain and outfitted in light wood. Bathroom amenities are basic and the shampoos, etc are made in China. The rooms are in need of an update. Our first room had cracked paint on the wall. It had a balcony facing Beverly Boulevard, but the balcony door was like the door to an office building and not a sliding glass door. Light (and sound) easily permeated through the crack between the door and the frame. By 7am the traffic noise in the room was unbelievable. The staff kindly and efficiently arranged a room change the next morning. WiFi is complimentary and worked well. Towels were fairly soft and thick. The bed was fairly comfortable. The air conditioning was good and worked quietly. There is no fan in the bathroom meaning everything gets steamy and fogged after a shower. They have a small tablet in the room to check the weather and make requests. We made a request for extra towels. Within seconds the tablet notified us our towels had been delivered (obviously they hadn't been). We tried again. Same response. We gave up and walked to the front desk where staff were chatting with the pile of extra towels we had ordered. They recognized us and said they would bring the towels right away. Oh well. We tried to use the tablet for turn down service before we left the room later. When we returned the room hadn't been turned down, and the tablet said the request was canceled (not by us). The next afternoon when we left the room we tried the tablet again to request housekeeping. Again, a few seconds later the tablet said our room had been cleaned. We then gave up on the tablet. The room was clean when we got back, but clearly the tablet was not accurate in reporting when requests had been completed. Overall this was a decent hotel but a far cry from a true "boutique hotel." The staff are the highlight, but this is definitely not a boutique luxury experience. Update: We went down to the lobby for the wine and cheese reception on Sunday evening and were told it's no longer offered on weekends, but they haven't updated their website. The staff did offer us a glass of wine anyway, though, since nobody had told us. read more

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I thought this was a pretty decent three-star hotel, especially at the price point. I picked this hotel because of its location in mid-Wilshire and the fact that there was also parking available (for extra cost). Check-in was easy but I did think that if you intend on taking your car in and out of the garage, it could be a bit of a hassle. Every time you enter the underground garage, one of the hotel employees has to open the door for you. However, I only stayed one night and so it was not a big issue for me. What I think makes this hotel special is that on the second floor, everyone has a balcony. And if you are on the first floor, you have access to the interior courtyard. I was not lacking in any amenities except a coffee machine. They were surprise when we informed them there was no machine, but they immediately brought one up the next morning. read more

Do NOT stay here. Minutes after we checked in, I walked around in the room and stepped in something wet. Then, my friend touched the stain and smelled it on his finger to see what it was, and realized it was poop (which in retrospect was a terrible idea, but I guess we didn't assume it would be a BIOHAZARD). Pets are not allowed here so obviously it had to be human feces...aka someone before us pooped on the ground and picked it up, leaving a huge, wet, stain on the ground. When we brought it up to the front desk, they offered an upgraded room but weren't willing to offer any kind of discounted rate on a similar room. The MAIN issue we had was that the employee, Lee Santiago, wouldn't allow us to speak to management. He initially told us the manager was in a meeting which was why we couldn't meet with him/her. When we offered to wait until the meeting was over, Lee changed his story and said the manager would be available on Monday (conveniently after we would have checked out). He made us feel like our complaint wasn't valid by saying "I've seen worse," which is honestly even more concerning and perhaps needs to be addressed by the LA County Department of Public Health. When we got (rightfully) upset that we couldn't speak to a manager, he then threatened to cancel the reservation and call the police. He continuously talked over us, interrupted us, and gaslighted us for being upset about the situation. He offered an upgraded room but that just is not sufficient after treating us like crap and US COMING IN CONTACT WITH HUMAN FECES IN THE ROOM. FECES IS A BIOHAZARD THAT CAN CARRY DISEASES LIKE C. DIFF, HEPATITIS, E. COLI, ETC. Absolutely disgusting. Later on during our stay, he was overly apologetic and mentioned that he emailed his manager about our room situation-- maybe he realized that he was out of line and was trying to compensate for his/management's mistreatment towards us earlier, but it's just not acceptable. You could not pay me to come back to this place. read more

Elan Hotel - If it looks like shit and smells like shit...it's probably shit on the ground of your hotel room, left from the previous guest. - Hotels Near Me - Los Angeles, California

The room and bathroom were very clean. The bedroom had a nice TV and a coffee maker with different pods to choose from. The bathroom had plenty of towels. Very nice climate control so that you sleep well. The parking is in a structure below that you enter from the street. PLEASE BE CAREFUL. The gate opens out toward the street. Me being unaware, I had to put the car in reverse real quick as to not get hit with the gate. Just a little warning. read more

Very dirty, checked out early, was told by night staff that a refund would be provided upon check out. When checking out was told that because we booked though Tirvago that refund request was denied. Filed a complaint with Capital One travel who we originally booked with. read more

Quiet and tranquil, but also convenient walking distances from everything fun to do. Love the retro-chic paintings in the hallways. The golden era in Hollywood ambience. Such a cute hideaway that can't be missed. I look forward to staying here again. Above and beyond service, I lost something very valuable to me that they located and shipped safely back to me. read more

Checked in on Monday, checked out on Tuesday. Hotel was dirty, smelled like mold, parking was a joke (no valet, despite valet pricing just to park in small, cramped, tandem spaces underground. No buzzer to get in the parking - you need to literally call the front desk, and hope they are there, not on another line, not with a customer, and actually answer the phone and buzz the gate open. Front desk told me to contact Expedia for a refund, but Expedia said that the hotel refused to refund - I paid over $1,200 for five nights, and checked out after one. This hotel is NOT WORTH $1,200 for a one night stay. RUN ..this place is a joke. read more

I had nothing poor to report about my stay up until this morning when I checked out. This morning, 06/02/2024, I elected for a late checkout. The hotel offers later checkouts with fees. I called the front desk and confirmed they could accommodate a 1pm checkout and they agreed they could. Around noon, housekeeping staff came into the room, there was also a do not disturb sign on the door mind you. I was naked just finishing a shower. When I checked out a little before 1p I told the gentleman at the front desk and all he had to say was "sorry, I told them you had a late checkout" it's pretty violating to get walked in on, undressed, and it would have been appropriate to wave the $40 late checkout fee. He offered nothing but an "I'm sorry" read more

This hotel is a SCAM!!! I booked a two week reservation with an extra day cushion in the beginning because I wasn't sure when we would arrive. I had already emailed them my credit card authorization and checked in on my phone. When we arrived on the second day, they told us that because I didn't check in on the first day, they had given away my entire reservation AND REFUSED TO REFUND ME ANY AMOUNT. They even THEY STOLE MY MONEY AND THE ROOM!!! They kicked out a 95 year old couple with a prepaid reservation on hotels.com. We will be suing them, and contacting the local authorities, news, and others and will update this review. read more

It was cute cozy, and clean, my bed was very soft and I slept like a baby. Only con they do not serve breakfast. They do have many restaurants in walking distance. read more

If I could give zero stars I would. Absolute worst hotel I've ever stayed at. And I'm a really nice person. Arrived and took 30 minutes at the front desk to get checked in. Not waiting in line but actually 30 minutes at the desk. The clerk had no idea how to check someone in. The poor guy actually called the manager for help but the manager never came. I asked about parking and was told to pull up to the garage and call back to the front desk to have them open the gate. Strange, but ok. Parked car and walked to the elevator to head to lobby. Paper note on elevator stating it was broken and to call the front desk to be let out of the garage. I called the front desk three times to get them to open the gate to let me back out before someone finally answered and immediately put me on hold for 5 minutes. Once I was "released" from the garage I went on my way. When returning to the hotel for the evening I wanted to make myself a cup of coffee but the coffee machine was broken. I called the front desk and they indicated someone would be right over with a replacement. 45 minutes later I went up to the front desk since the replacement the never arrived and was handed a coffee maker. Ahhhh! Coffee, now just a quick 30 minutes of news before bed and I'd be set- nope.... Remote doesn't work. Called the front desk-said they'd bring me a new remote. 10 mins later someone arrived with a remote they "thought might have good batteries". I asked them to stay for a sec to see if the TV would turn on. Before I could say ... dead battery- the person was out the door and I was left with a dead remote. Headed to sleep now. Can't wait to see what wonderful array of surprises await me upon check out. Seriously- stay anywhere... anywhere else. DM me... I'd even be happy to help you find a place. I've stayed in hundreds of hotels. This one definitely stands alone for the all time worst. read more

We stayed at the Elan Hotel recently for 4 nights on a trip to LA. This was a great choice and the rooms are clean, spacious, reasonable and the hotel is in an excellent location. The staff was very helpful and courteous from check in to check out, and that was the entire staff, from the front desk to housekeeping. When we arrived, we were given our room at 11:00 am even though check in was at 3:00 PM. The lobby is inviting with comfortable seating and also 3 computers and a printer for guests. Our room was a very good size with two comfortable beds. (There were 3 of us in the room) and flat screen TV, a nice size closet and also a free room safe that was big enough to store my MacBook. There was also a desk and and alarm/charger for older iPhones and iPods. The room was very quiet and we did not notice noise from adjoining rooms or the hallways. The bathroom was quite large with good counter space. My only small complaint is it had an old style tub with a shower curtain. I prefer the newer standing shower only bathrooms with the glass doors. The bathroom did have great towels, robes, slippers and shampoos and lotions. There was a small fridge in our room also. There is free Wi-Fi. Breakfast is included at Elan and it is pretty decent. Bagels, Muffins, Danish, Cereals, Yogurt, Bananas, Coffee, Juice and Toast. We usually took our breakfast on the small veranda outside. The inside tables can fill up fast. They also have wine and cheese from 5PM to 7PM with fruits, salami, cheese and nuts. They also have lemonade and water available. There are a lot of places nearby to the Elan within easy walking distance. Macy's/Bloomingdales and Cedar Sinai Hospital are just 4 blocks away. A StarLine Hop on Hop Off bus stops at Macy's also. There are tons of restaurants and shops on 3rd Street and also Beverly. There is a CVS and a Target that is a very close walk and the airport (LAX) is only 30-45 minutes away. The Elan has a flat $24.00 per 24 hours a day valet parking at their garage. There is plenty of on street parking that is metered for $1.00 per hour. It is however free from 8:00 PM to 8:00 AM. I used the meter parking quite a bit during our stay and left my car on Beverly overnight for free from 8PM to 8AM. This is a great hotel in the West Hollywood/Beverly Hills area. It lived up to the great reviews. read more

Elan Hotel - Street view - Hotels Near Me - Los Angeles, California

Hotel is a bit rundown with dingy carpets and funky smells. Plus they charge an "urban fee" on top of the room rate and a $100 charge for expenses that they claim they will pay back. There are not really any things to consider for expenses - no minibar or anything - so unclear what this could cover. I was told the charge would be credited back to me within a few days. It has been a week and I am still waiting. Called for an update and the front desk person said I "should be patient" and that I might "call my bank." The place is not hip in a cool way, it is just sort of sad. read more

Overall, a nice hotel.. Loved the complimentary breakfast which was better than expected. Hard boiled eggs, cereal, oatmeal, bagels, pastries, coffee, juice, bananas, oranges, apples, etc! The wine and cheese in the evening was also a treat. The staff was super polite. Valet parking was good and didn't take long for us to get our car whenever we needed it. Would stay again! Super close to the grove for shopping. read more

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Worst experience ever, we booked a room from the road, one hour later we checked in and were brought up to the room , which ended up being a triangle shaped closet that didn't even have space to walk around the bed. We expressed our dissatisfaction and were told it was their last room. we explained we had to find another place because my husband was scheduled for a 6am cancer surgery at Cedars Sinai hospital and needed a comfortable room. the manager left, we stayed in room for 15 minutes, calling other hotels in the area and then he refused to refund our money. Knowing why we were there, we were shown no compassion for his condition. They also refused to comply with the refund request through visa. Be wary of this place. read more