We strongly recommend banyan the staff is fantastic they care so very much and are very involved…read morewith taking care of everything for our mom. When ever we need anything we can reach to the owners and get anything we need right away. They always take our calls and even if it is a text at 7 pm they respond. Best decision we ever made for the care of our mom

Please do your research thoroughly It was a tough decision…read morefor us too Make sure to do unannounced visits wherever you decide to place your loved one Don't be in a hurry check out everything Go between the beginning of dinner to bedtime a couple of times and see what's happening Good luck with finding a good place to care for your loved one Check out how many caregivers are there each time you go and the number of residents It is difficult for 4 or 5 caregivers to take care of this many residents in the dinner time and bed time In the morning see how many caregivers are per patient not including the individuals that are not caregivers Such as the nurse and admin etc

Do not use this company for your private duty needs. Do not recommend!! I don't trust themread more

Susan and her staff helped my mother transition from the hospital to her home after surgery. Since…read moreI was out of state, I needed someone to help care for her 12 hours/day. They cooked for her, helped her with bathing and took her out into the community when she was ready. The caretaker was like another daughter and I was so grateful to them since I couldn't be there!

Jennifer & Maria were absolutely exceptional. In such incredibly tough times & circumstances, the…read moregenuine care, appropriate humor, & kindness was beyond their call of duty. I still can't believe flour incredibly fast they were when we'd ring for help, how they merged their amazing & professional care with true heart that made us all feel held & steadied. This place was fantastic; & many of the staff were so so great, but these 2 went above & beyond the entire time we were there. Thank you again, & God bless you.

Truly an excellent facility! We appreciate the kindness and compassion in helping us as we were…read moregrieving the loss of our loved one. Especially Kara who is an angel here on earth! Thank you!

Food is 3stars Open constrion in the ceiling going months…read morein the dinning room amenities are not provided as promises. Laundry not done by care givers on assigned day. Housekeeping did not change sheets. Washer disabled for the 3 weeks.Two lounges are under construction so residents in wheel chairs line the hall. The Christmas decorations are proliferative. I'm grateful for a roof, warm water & a room. There is in house RN 24/7, medical practice, phone service, wifi, 2 elevators. Administration, secretaries knowlegable, business office, booking, 3 days transportation Md visits and mantainence are all supportive. Hope this is helpful.Lynn APRN

I feel compelled to share my family's distressing experience with Brookdale Phillippi Creek, where…read moremy sister was briefly placed after her move from Utah in May 2024. Unfortunately, this transition was marred by significant issues that compelled my nieces to seek alternative care for their mother within just a few days of her arrival.       Despite my niece's meticulous planning, and dedication over the past three years in managing their Mother's care, the initial experience at Brookdale Phillippi Creek was disheartening. The facility failed to meet the expectations set by its reputation, leading my nieces to move their mother back to her previous home, where she was welcomed with open arms. This decision was not made lightly, as they had worked diligently to ensure a smooth transition for their Mother to Brookdale Phillippi Creek.    The financial aspect of this ordeal has been equally troubling. The family paid an exorbitant $5,621.50 for a stay that lasted a few days, and I (their Aunt) have struggled for three months to retrieve the funds owed to them. As of now, Brookdale has only offered to refund $1,125.74, while the significant $2,500 community fee remains unreturned. It is bewildering that a billion-dollar company cannot facilitate a straightforward reimbursement process, particularly when the circumstances leading to my sister's departure was a direct result of the facility's shortcomings.   Despite numerous attempts to resolve this matter--42 emails and countless calls and texts to the executive director--the response has been frustrating. A promise of a follow-up call this past Friday from the Business Office Manager has gone unfulfilled, leaving me once again feeling ignored and disheartened.   Brookdale Phillippi Creek must take responsibility for its service failures and address the financial discrepancies promptly. My family is eager to resolve this matter by getting the credit resolved, and receiving a clear report showing a zero balance, free of any late fees.   In conclusion, my family will not consider returning to any Brookdale facility in the future. It is my hope that this review serves as a cautionary tale for others considering their services. Accountability and communication are crucial in elder care, and Brookdale Phillippi Creek has unfortunately fallen short on both fronts.     One side note: I personally want to acknowledge the efforts of Leslie A. who has been incredibly helpful throughout this process. I know that her hands are tied, but if she was able to help close things out she would have.  Thank you, Leslie!

Tessy and Francesca were extremely helpful as my siblings and I struggled with the realization that…read moreour elderly mother needed more assistance than our father could provide. We created a great team of caregivers that suited my mother's needs as well as her personality. Knowing that the caregivers are also trained in dementia care was extremely important to us. Highly recommend Perfect Solutions for Seniors if your elderly parents or loved ones need care and you prefer to keep them in the comfort of their own home.

Honestly the best home care we have found. My mother required assistance at home. We tried a couple…read moredifferent companies before we found Tessy. The care they provide is awesome and much cheaper than the previous company. Thank you so much for taking such good care of my mom!!

Doctor's Choice in Sarasota Fl was one of the best in the area but since they have been taken over…read moreby a larger company they are having serious issues especially in the area of scheduling. I have used them for myself and my husband for therapy. The therapists are dedicated and excellent at their jobs but since the takeover things are going downhill. The new company has forced new systems that are less expensive and less effective. It is affecting patient care making it difficult, discouraging and inconsistent. I am considering changing companies but I don't know if I can find any better. This week I will be asking my doctor for advice as to how to proceed.

Doctor's Choice is a top quality health care agency. The nurses, therapist and staff are top notch…read more After going through some not so great agencies, we finally landed with a great agency. My grandmother had heart issues and had a previous stroke. The nurse we were assigned was such a wonderful person. At one point she even saved my grandmothers life. The therapist were amazing. Everyone was always on time, friendly, compassionate, and knowledgeable. I wouldn't hesitate to use them again!

Well what seems like a good place and a great rate is just a scam to take your money. Was quoted a…read more"special price" and placed on a waiting list being promised the deal would be honored at any time the. They had staffing changes and everything went downhill and that was a flat out lie and they added an extra $900 on after all the medicaid paperwork was approved for the lower cost. Called all the way to the top and got a "sorry can't help you." Sad that our elderly population is being treated like this.

We moved from NY recently and moved my dad down from his assisted living facility there to Savannah…read moreGrand. Where do I start? The experience has been awesome! I cannot say enough about all the help Michele and the staff have given us from getting the correct paperwork filled out to leaving things in the fridge to welcome my dad. He moved in yesterday and the staff immediately formulated a plan for his best care. They have gone above and beyond in EVERY area.

I find that this community is truly a quality organization whose CEO has extensive experience in…read moreoperations. The managers are some of the best I have ever come across both from an experience level as well as personality and passion for the seniors. I wouldn't be worried about a reduction in staff at the top level as this is prudent business management during these fiscal times. My experience and the residents I know who have moved there in the last 6 months tell me they are extremely happy to live at Aviva. You have to be careful about all posts you read both positive and negative - always validate!

My mom lives in skilled nursing and she gets amazing care, everyone is so nice and the place is a…read moreclass act. Thank you