The initial response through Yelp took 2 business days but all subsequent responses only took…read moreminutes. My guess is the shop was really busy the first time. Not a problem. On the day of service, I was in and out in about 30 minutes for an oxygen sensor replacement. Nice and quick. 多謝 K West!

I made an appointment for 1:30 PM because I was told the parts would be there by then. I arrived…read moreearly at 1:20 PM, only to find out the parts hadn't even arrived yet. They finally came around 2:00 PM, but even after that, the installation still hadn't started. I understand that delays can happen, but I don't understand why customers' time isn't respected. Waiting over an hour after arriving for a scheduled appointment, with little communication or progress, is frustrating and unnecessary. I hope they improve their scheduling and communication so future customers don't have the same experience.

Date of service 5/15/26. Great experience at Palace Auto Services. Quick friendly service, very…read morecost effective, easy to make appointment and ready when promised. Rather than replace an entire splash guard assembly that had come loose, saved me a bunch of money by bending it back into shape and re-attaching. Work performed on 2020 Honda Clarity: Splash guard re-attach Transmission fluid replace Brake fluid replace Tire rotation

"Oui" Y, is always helpful and efficient. He does not price gouge and tries to be good about…read moregetting your vehicle fixed expeditiously.

Kevin (owner) and Jie (worker) are exceptional mechanics. I am always skeptical when it comes to…read morefinding the right autobody shop, as there are many dishonest places out there. I have been coming to Kevin since 2020 for services ranging from brakes, alternator replacement, tires, oil changes, etc. Time and time again, Kevin and his team has delivered exceptional service. They are transparent and do not "upcharge" you or persuade you into purchasing more service than you actually need. I often purchase my own parts and pay for just labor. I would recommend Kevin and Jie for anyone with any automotive needs. They are often transparent and upfront with cost. Cars hes worked on for my family and I. 2007 Lexus GS350 2018 Toyota Tundra 2015 Toyota Highlander

This is a terrible, scamming auto repair shop. Judging by various reviews, Quach doesn't dare scam…read morewhite people; instead, he specifically targets women--and he swindles them ruthlessly, often out of thousands of dollars. Years ago, a friend of Quach's referred me to his shop, where he claimed my car needed a transmission replacement costing $3,000. I left the car with him for 21 days; when he finally called me to pick it up, I discovered he had been driving it--the fuel tank was down from full to less than half, and there was a long scratch running along the right side of the body. To make matters worse, the original problem remained unresolved. I made multiple long trips back to have him inspect the car, only to eventually take it to a reputable, established shop. An inspection revealed that not only had he failed to install a new transmission, but he had also stripped out the good parts and replaced them with non-Lexus components. I lost over $3,000 in his scam, and the car ultimately had to be towed away. He has absolutely no regard for the law of karma; even though he knew the car belonged to a temple and I was a referral from a friend, he still dared to cheat me. Karma will ensure he pays it all back--with interest.

João was recommended to me by friends, and from the very first visit, I could tell that he truly…read morecares. What he does goes beyond just a job -- it's clearly his passion. He offers great prices and does excellent work. I come here about every six months for an oil change, and he always takes the time to double-check my maintenance and make sure everything is in good condition. If something needs attention, he will let you know, but he never pressures you or tries to upsell unnecessary services. Great prices, great service, and someone you can truly trust. Highly recommend!

João is the most honest mechanic​ I've ever met. Since I…read morewas introduced to him in 2007???, I think, no one will touch my car/s but him. He has proven time and again that to him, a running in good condition car is more important than money. Have recommended him to family and friends and like me, they all have been believers of his mechanical prowess. And some of my friends have gone to other mechanics before, but amazed to compare the price and the quality of work João had provided. Best ever! Thank you so much, João for all the help through the years.

AMAZING SERVICE. VERY KNOWLEDGEABLE. QUALITY WORK. GREAT VALUE. INCREDIBLE CUSTOMER SERVICE…read more EXTREMELY HELPFUL. As someone who extensively reads through reviews and is selective about what services I pay for, I can absolutely 100% recommend Heavenly Auto Care. On the phone, I spoke with Hermes who is a genuinely nice, honest person and very knowledgeable and professional. I explained to him that I previously brought my car to the dealer due to getting a dashboard alert for a brake system malfunction. Per the dealer, I was told I needed to replace the master cyclinder and get a brake fluid flush. The dealer's quoted repair estimate was ~$1,746. They also recommended a few routine maintenance things (i.e., replacing the front/rear wipers and the cabin/engine air filters). If I were to have gone through the dealer, for parts and labor, it would've cost ~$307! Hermes took the time to explain to me in detail the possible causes for my car's brake issue (it was very interesting and informative) and the break down of the costs. The quote he gave me for the brakes was MORE THAN HALF the price of the price estimate I got from the dealer! Hermes took the time to look up my car, its specifications to get more accurate quotes for parts, etc.; and shared lots of helpful tips to save money on my car. He effectively communicated with me by calling and updating me about when to expect the ordered parts and when they had arrived at the shop. I also appreciated the flexibility allowed in me choosing when I could bring my car in. On the day of, Hermes was friendly, professional, very knowledgeable, and very helpful-- as I had experienced him on the phone. He explained everything very clearly, took the time to explain things so I was informed and aware (I learned a lot from him!), was transparent about pricing, and gave a bunch of helpful tips and advice. The shop also got my car worked on and finished hours before I had expected. I am so appreciative of his honesty, willingness to help, patience in explaining/teaching me, and his thoughtful feedback and expertise. The folx at the shop were similarly pleasant and hard-working. Look no further for your new mechanic-- Heavenly Auto is it! Thanks Hermes and team!

I could honestly write an essay about how patient, knowledgeable, detailed, and direct Hermes is…read more As a woman, it unfortunately does not surprise me that I've been ripped off, gaslit, overcharged, lied to, or dismissed by mechanics over the years. A trusted friend referred me to Heavenly Auto Care years ago, but because of my past experiences, I still hesitated to take my car there. Ironically, I even referred my high school counselor before ever going myself. Last week, I finally stopped by for a quick quote, and unbeknownst to me, Hermes completely changed my perspective on what an honest mechanic experience could look like. From the moment I arrived, he took an incredible amount of time answering my questions, explaining things thoroughly, and giving me more information than I even knew to ask for. He was honest about what work was actually necessary versus what could wait, which immediately built trust. The next day, I went back and waited while Hermes and Morgan diagnosed my car. Again, I was genuinely surprised by the level of care and patience they showed. Hermes walked me through the issues step by step, showed me exactly what was happening with my vehicle, listened carefully to my concerns about the noises I was hearing, and gave me a realistic and detailed breakdown of what needed to be done and what it would cost. Unfortunately, I learned I need suspension work done again only a year after having previous repairs elsewhere, and Hermes clearly explained why. What stands out most is the amount of care, integrity, and time he gives every customer. Even when I called back on a busy Monday feeling overwhelmed and anxious about my car, he remained honest, direct, patient, and transparent about scheduling and pricing. I'm genuinely grateful to have finally found a mechanic who treats customers equitably, takes pride in his work, and deeply values his reputation. It's no surprise Heavenly Auto Care and the entire team have such glowing reviews across Google and Yelp.

I recently purchased a 1999 Mitsubishi 3000GT and when driving to work it began to have some…read moreseemingly major issues. Considering the close proximity, I took it to Inside Garage and met Nick. Nick was the nicest and most personable mechanic I've ever met. He took in my car and about an hour later had diagnosed the issue and thoroughly explained what needed to get done. In a matter of two short days, Nick had my car running like a dream and did not charge me an arm and a leg like most other mechanics. Not to mention, Nick performed a PPI-like inspection as he knew I had just purchased the car and ensured it needed no other immediate remedies for any unforeseen issues; at no extra charge. I definitely recommend Inside Garage! Nick's expertise, skill, friendliness, and speed, puts him at the top of my list. I'll definitely be taking my 3000GT back there again if it ever needs work!

Nick is an amazing mechanic! He has worked on my car for as long as I have owned it and has kept…read moreit running smooth for over 190,000 miles now!

Came in for an oil change. Arrived at 9:40am on a weekday and there was one car ahead of me so the…read moreentire experience was about an hour (waiting for one car and then doing my oil change). Just under $80 all inclusive. After the oil change, the mechanics informed me about a couple other things they recommend I address with my car. They provided me with quotes for visibility but didn't pressure me to complete the services which I appreciated I.e on was a filter change which I can do in my own. Through multiple visits with this mechanic, I've always trusted them to be authentic and I really appreciate their sincerity.

Called toward the end of the day and was surprised at how quickly the staff answered the phone. The…read moreperson I spoke with was super responsive, helpful, and didn't hesitate to take me in--asked me to come by right away. When I arrived, they were polite and got the service done quickly. They did a great job on my car for a very reasonable price. One of the biggest things that stood out to me is how HONEST the staff are, which is so important when it comes to finding a reliable and trustworthy auto shop. My sister has been coming here for years and they've never let her down. I'd definitely recommend this place and will be coming back myself!

This shop is timely, courteous, great prices. And timely. They knew exactly what the problem…read morewas.And was able to deliver my car back in three hours.

This is one of those places where you want to give 10 stars. John is the best!!! A true…read moreprofessional. He usually has a dozen cars lined up in front. He says he likes to figure out schedules like a puzzle, so you have to call in advance. His services are WELL worth it. I came in to diagnose a check engine light on a Honda Fit. He immediately took out the scanner to figure out what was wrong (transmission switch) and gave me an estimate. I brought it in the next day and it was done in less than two hours. And then the total cost came out LESS because of the actual work he put in. NO ONE does this. He is such an honest, hardworking guy. I'm not taking my car anywhere else!