Poor communication and didn't actually do the thing I payed for. I asked for a new tube in one of…read moremy tires and came back the next day as agreed, but they did not start the replacement. Now two months later the tire I asked to be replaced deflates much quicker than the "older" tube.

I've been into the store several times over the years for bike issues for my old road bike and now…read morefor my new road bike as well as my husband's bikes. They tuned my road bike a few years ago for a triathlon and did a great job. I recently got a new bike and was very excited to ride it but wanted to do a safety bike check first. They were busy and so was everyone else so I ended up going to another store that was able to squeeze me in for a bike check for $100. This other store did a fine job checking my bike but my shifters were still messed up when I rode it. Obviously my fault for being impatient. This other store was going to charge me another $60-$90 to fix the shifters and another $200-$300 for new tires, including installation. So I ended up going back to Clown dog - and should've waited and gone there instead to begin with. They did a great job consulting me on tire options and have access to order a variety of tires and it cost me only a fraction for installation and to tune my shifters. Solid. I'm a happy customer and they have become our go to store for all of our bike needs. This place is a gem.

We stopped in Bike Farm for a bike helmet. The staff are super friendly and offered great insights…read moreinto the differences between various helmet styles. Prices are fair and I love that we can shop locally!

The bike farm on burner is the place to go for everything bike related. I was there to get some…read morework done at the shop. The guys are so knowledgeable and love their jobs you can tell. I have had a few items worked on for my cruiser and mtn bike and these guys always have what I need and always get the work done super quick. The store has an amazing selection of new and used bikes so if your shopping stop by and check them out. The prices seem super fair at least for repair work. It's easy to access and maybe even have a cool beverage at Ginny's after you drop off or pick up your bike !!

Woke up today and wanted to go out for a ride and noticed the back tire was flat. Discovered that…read morethere's an amazing bike shop in town here in dripping called Canyon cycles and spoke to Shane. He was able to fix my flat within an hour or two, which got me back on the road for a bike ride with my son. He looked over the seat, height and seat position and did a quick adjustment fantastic service! This is my go to place now for all things cycling! Ed. 6/25/26

I needed some basic drive train work on an abused FUJI racing bike. Shane provided a very fair…read moreestimate and I got the bike back within a few days. I am very happy with the service and am back to riding daily. I will be back for more service and parts as I attempt to lose 20 or 30 lbs. Having a good local bike shop to keep me in the game! See you at the Veloway!

My son had the best experience getting his Sunday bike here. The guy who helped us (I'm so sorry I…read moredon't remember his name) gave my son his full attention. He went over some basics and made the experience really memorable and personal for our kid. We appreciate the experience just as much as the quality of the bike.

OG internationally known BMX Shop right here an Austin, huge part of keeping BMX alive in the…read morecommunity

It was great renting from Scootly. They delivered and picked up the scooters exactly when they…read moresaid they would. We rented two scooters they were both new. Great product! Great price! Great customer service! Would definitely rent from them again.

Amazing service. They drop off and pick up the scooters right at your door and show you everything…read moreyou need to know about operating them. The scooters themselves are easy to use and fast. Overall it's a much better value than the scooters you pick up off the street. Would highly recommend! Hoping they are available in other cities (:

Had a great first time experience here today. I was unable to inflate my daughter's bicycle tires…read morebecause one of them needed a new tube. Dropped off her bike--later the same day it was ready to go and the price was great. Great small town feel.

Needed some work on my pedal and bottom bracket, they replaced and fixed it all for very reasonable…read moreprice! Honest and respectful workers.

I paid roughly $1,200 for this e-bike expecting durability and quality. Instead, after fewer than…read more40 hours of riding, the battery failed. For an e-bike, the battery is the core component. A failure this early is unacceptable at this price point. When I contacted customer service, I was told I would need to pay $599 for a replacement. That's nearly half the original purchase price to replace a battery that barely lasted. It's hard to justify that kind of replacement cost. Given standard retail markups in consumer products, pricing a replacement battery at almost 50% of the bike's retail cost raises serious questions about long-term ownership value. Assembly was also more difficult than it should have been. Instructions were unclear, and the process required more effort than expected for a direct-to-consumer brand positioning itself at a premium price point. Between the premature battery failure and the expensive replacement quote, this experience has been frustrating. At $1,200, customers should expect reliability and reasonable warranty support. That was not my experience. No wonder they went out of business the first time around...

This has been a very frustrating and disappointing experience with my ZUGO bike. In October 2022,…read moreafter a month of researching e-bikes, there was a lot of positive reviews of the ZUGO bike, so I purchased the Rhino on sale for $1700, it was a floor model sale, which was advertised as "cosmetic issues only," stating there were minor scratches and that's it. Well, first off, when the bike was delivered it did have a couple minor scratches, nothing horrible, there was touch up paint sent with the bike, however the the paint they sent was in 2 nail polish bottles that were dried up. I didn't care, the scratches were small, and I thought if that was the only issue, I was ok with it. Well, I was wrong. Less than a week of having the bike it was shutting off on me while riding. I would hit a small bump and I would lose power. After contacting customer service, within 6 days of purchase they were sending me a new controller, which didn't fix the issue. About 3 weeks from that they sent me a new display with the keypad, which did not fix the issue. 2 days after that (almost 1 month after purchase), they were sending me a new battery. I rode the bike a few times within a week, and it seems to have been working well. Two months went by and I didn't ride the bike much due to weather (January and February) and a move. Come March, less than 5 months after purchase, less than 2 1/2 months since I thought the problem was solved, I started riding the bike more, and sure enough, the bike began to shut off on me again. I reached back out to ZUGO in March of 2023 only to find out the company shut down. I figured I was stuck with a lemon of a purchase, and because I spent $1700, I wasn't just going to throw it away, or sell it to someone else so they had to deal with. So I kept it and have been riding with this issue for over 2 and a half years. Some rides it'll work perfectly, and I think it's fixed, but then I'll go on a ride, and it'll shut off on me multiple times, including at night when I'm in the road near cars, when no power - no lights. So, it is kind of dangerous at times to ride this way. Fast forward to August of 2025, I learned ZUGO bike company is back up and running, so I reached out and they have since suggested the issue is with the controller, keypad, display, or battery, which I reminded them those are the parts they already replaced, which again did not fix it the first time. They said I should take it to their partner shop. They asked me to send photos and videos again of the parts they had already sent me, and I did, and they said it all looked good. ZUGO is a Texas based company, and I live in California, Costa Mesa/Newport Beach/Huntington Beach area, and one of their selling points was if there are issues with the bike they would send you to a bike shop in your area, well, they just suggested I go to their partner store 97 miles one way -2 hours- away from me. I don't have a truck to load the bike into nor the time to spend a whole day just driving to and from a bike shop, so I asked if there was another closer, and 2 weeks have gone by, and they haven't even reached out to me. I did send new photos of all the parts and cables they asked me to, to which they said everything looked good, so they asked me to check the voltage on this replacement battery by using a multimeter, which I don't have, and don't think I should have to buy to fix a bike that has had the same problem within a week of purchase and multiple parts replaced almost 3 years ago. And now, to top it off, the replacement battery I have been using is now shot. The charger is indicating a full charge with a green light, but the battery lights, once pressed, are not showing any level of charge. This has been a 3 year headache, and if problems arose after a year, it wouldn't bother me as much as it does that these issues started within weeks of purchase and couldn't be resolved because they shut down. So, when seeing ZUGO was back in business, I thought I would try, thinking they may want to rectify old accounts, but unfortunately, I've just been getting the runaround. I hope this doesn't happen to anyone else.

Took an e-bike tour today with Toby! What a Great time…read more Terrific route and Austin facts. Great guy! Even his recommendation for Matt's El Rancho for dinner was the bomb! Five Stars for sure!

Great place to rent bikes! The guy behind the counter gave…read moreus all the info we needed & helped us get in & out quickly. It had a small town & mom & pop feel! They rent a wide variety of bikes including beach cruisers, hybrid bikes, mountain bikes, road bikes, tandem bikes, and electric bikes. They also offer tag along bikes, kids' bikes, and accessories like trailers and kids' seats. Prices seemed great, too!