I love this location! The staff is great and so friendly. Everyone is very accommodating. I'm also…read moreloving my results!

I have been a Milan client for a while now, with a couple if locations. I love this one! Haley…read moreworked with me the first time, here, on my full body hair removal. As far as this service goes, all of my appointments have been positive with real concern for care, well-being, and comfort. These ladies are so much fun and personable. I truly appreciate it, especially for a treatment that could be quite painful and uncomfortable. You ladies rock & I am excited to resume treatment now that my schedule allows for it! The results & service is incredible! I highly recommend!

Alissa is my girl and I am telling you .....when she moves, I move...just like'dat. (LOL)…read more Location is awesome and off of Providence Rd. I've been going to Alissa for at least 5 years and I love her approach to filler and Botox. She's honest and conservative and when she informed me she had a new place, I was thrilled I made "the list" to tell. Place is wonderful. Staff is supper (hilarious) and kind. Also....I've wanted to do laser hair removal but knew that technology wasn't there yet until recent years. I didn't know where to go. Did some research and found out that Skin Spirit had the laser and the technician that knew how to use it. I had my first treatment with Reona a few weeks ago and I LOVR HER TOO!!! It wasn't painful like my friends said soooooo yeah. I'm finally able to get laser! Take all of my money Skin Spirit...just take it.

I had dermaplaning and a diamond glow facial with Reona and my skin looks and feels incredible. I…read morewould 100% go back to her for additional facials and treatments. She was so professional and talented. Ben at the front desk was also so friendly and helpful. I haven't had such pleasant customer service in a long time. What a lovely way to start a visit. The space is really nice as well. Bright, open, and they had a nice waiting area with refreshments and skincare products. I'll definitely return even though I'll have to drive down damn Providence lol.

Had such a great experience with Megan!!!…read more I had an 8:00 appointment and my waxer was running late so they put me with someone else who didn't have another appointment until 8:15. This was very considerate. Megan and I talked the whole time she did my eyebrows. I told her what I wanted and she did exactly that. She told me what to do in between sessions to get the shape I wanted in the long run. She did not go overboard with the amount of strips and she did a great job! Can't wait to go back and see Megan!

Cassity was amazing patient and kind. She's beeen doing this 9 years so professional and so…read moreamazing. I've never had anyone like her before. Truly loves what she does and is so incredibly kind!

When I came in for my first treatment, I left feeling uncomfortable and honestly wasn't sure if I…read morewanted to return. The only reason I decided to come back was because I had already committed to my treatments. However, my second visit completely changed my experience, and that was because of April W. From the moment I arrived, April made me feel comfortable, welcomed, and at ease. She took the time to explain every step of the process, kept communication open throughout the appointment, checked on me often, and made sure I was doing okay the entire time. Her patience, professionalism, and genuine care made such a difference and helped turn an experience I was unsure about into one I now feel confident continuing. Milan Laser Hair Removal, employees like April are what make a company stand out and continue to succeed. Thank you for hiring someone who truly cares about the people she serves. April W. is an incredible asset to your company, and because of her, I look forward to continuing my treatments.

Always kind staff and explain everything thoroughly. They go over everything before every…read moreappointment

Dr Brown and his staff have cured every skin issue I have presented over a 25 year period. I…read morepersonally think his experience and knowledge give me comfort and answers. I have been treated with care and respect by the office and billing. I would highly recommend this office if you are not getting answers from others. He is an excellent doctor.

This staff here are insanely rude and unwelcoming. I waited 45 minutes past my appointment time to…read morebe seen and the nursing assistant had said maybe a singular word to me by the time we got upstairs. Dr Mu was great, allowed me to ask any questions. The nursing assistant then lingered in the room charting while I was sitting on the chair waiting to get dressed to the point that I got up and was fumbling to dress myself with one hand while holding the gown closed. I had then politely walked up to checkout and kindly said "hello" and was responded to with a stern " hold on I need to figure this out" while the receptionist continued starring at her computer. Besides Dr. Mu, this place was absolutely horrible, will not be returning.

Kait. Kait. KAIT!!! I can't say her name enough because that's just how much I love this woman!…read more I hadn't had a Brazilian wax in years, so I was a little embarrassed about the... well... "growth" lol. But when I tell you Kait put me completely at ease, that's honestly an understatement. My niece recommended Charlotte Sugaring and told me to book with either Christine or Kait. I chose Kait because her sweet smile in the picture just drew me in--and I'm so glad I did. From the moment I walked into the shop, I was greeted with the warmest energy. I met Christine first, and she is just as beautiful on the inside as she is on the outside. Then a stunning Mongolian goddess came out to the lobby (cheekbones for days!), and when I complimented her--because I do not hand those out unless I mean it--she smiled and said, "Oh, you'll be fine," in the sweetest way when I told her I was nervous. And then... there was Kait. She's a dead ringer for Kaley Cuoco--so stinkin' cute--and her energy is pure sunshine. From the moment we started, she talked me through every step, which I so needed, and she made the whole experience feel like catching up over coffee with a friend. The room had low, soothing lighting, relaxing music, and the perfect post-wax oil that made the whole thing feel like a mini spa moment. Kait isn't just good at what she does--she's genuinely kind, comforting, and so easy to talk to. I felt safe, seen, and taken care of in a way I didn't expect from a waxing appointment. For all things Brazilian wax from here on out, Kait is my girl. I'm officially a forever client!

As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.

Puja was friendly and informative right from the start when I called to get more information about…read moreher services. She worked to fit me in same day. Upon arrival she gave me an assessment and a plan to rebuild my brow shape over future appointments. My hair growth has been damaged as a result of using Benefit Brow products for years. She helped me to feel confident that my ideal shape and thickness is possible. After threading, which was one of the least painful experiences I've ever had, she filled in my shape with her private label products. I'm very happy with my current look and our plan for the months ahead. The salon space is quaint, very clean, and comfortable. The salon suite is easy to find with ample parking.

The experience was steady and predictable. The staff kept a polite tone, and the environment stayed…read moreclean and organized. It met my expectations.

I've been to Idolize probably five times since living here, and I really like this place. It's…read moresuper cool, convenient, and the service is always great. If you're just going in for eyebrow waxing or eyebrow threading, you don't even need an appointment. You just walk in, type your name and phone number into the little iPad kiosk, and wait to be called. They are SO quick. I'm talking maybe five minutes per person quick. I've been there several times now, and every single lady I've had has done a great job. It's not just one person in particular. They all seem skilled, friendly, and efficient. It's located in Dilworth in the shopping center with the Harris Teeter. I really like that area because there's plenty of parking and a bunch of other little shops around there too. Super easy to get to. Overall, great service every time I've gone. Definitely recommend. 10 out of 10.

From the moment I walk into Idolize Brows and Beauty, the experience is consistently exceptional…read more The front desk team greets me by name, checks me in efficiently, and provides a clear estimate of wait time. Their professionalism and warmth set the tone for every visit. As a gentleman, I appreciate the flexibility of calling to schedule my services, as my grooming needs--eyebrow shaping, waxing, and detailed facial grooming--are more specific than what is offered online. The staff is always courteous, accommodating, and attentive. Maria Simanic is truly outstanding. I have been seeing her since April 2022, and after trying other estheticians, she is without question the best. Her expertise in eyebrow shaping and men's grooming, along with her precision and thoughtful guidance, consistently delivers exceptional results--especially with my fast-growing brows. She takes great care in every detail, including eyebrows, ears, and nose, and has even taught me how to properly groom my brows at home. Her professionalism, skill, and genuine care make every visit a pleasure. I have referred several friends and colleagues--both men and women--and all have had equally exceptional experiences. If you are looking for expert eyebrow shaping, waxing, and personalized care at a top-tier beauty spa, I highly recommend Maria. Refined, reliable, and unmistakably best-in-class.