This visit felt relaxed and well paced. The staff handled everything smoothly, and the atmosphere…read morewas calm. The service moved along naturally.

ZERO PRICE TRANSPARENCY - I'm disappointed with my experience due to inconsistent pricing and lack…read moreof transparency. I purchased a package and had my appointment, then encouraged a friend to book afterward since she was on the fence. She signed a few days later and was offered a better deal that included additional areas for significantly less money. I understand promotions change, but there was no transparency that a significantly better offer was coming so soon. When I raised this concern, no effort was made to address it or offer any adjustment. The treatment itself was fine, but the pricing practices left a bad impression and cost them a repeat customer.

Dr Brown and his staff have cured every skin issue I have presented over a 25 year period. I…read morepersonally think his experience and knowledge give me comfort and answers. I have been treated with care and respect by the office and billing. I would highly recommend this office if you are not getting answers from others. He is an excellent doctor.

This staff here are insanely rude and unwelcoming. I waited 45 minutes past my appointment time to…read morebe seen and the nursing assistant had said maybe a singular word to me by the time we got upstairs. Dr Mu was great, allowed me to ask any questions. The nursing assistant then lingered in the room charting while I was sitting on the chair waiting to get dressed to the point that I got up and was fumbling to dress myself with one hand while holding the gown closed. I had then politely walked up to checkout and kindly said "hello" and was responded to with a stern " hold on I need to figure this out" while the receptionist continued starring at her computer. Besides Dr. Mu, this place was absolutely horrible, will not be returning.

They are great, very helpful and professional. The pain is manageable most of the time. In some…read moreareas it is little bit more spicy that others But the result is amazing

Always kind staff and explain everything thoroughly. They go over everything before every…read moreappointment

I had such a wonderful experience with Brooks Scurry for my injectables. From the moment I walked…read morein, she made me feel completely at ease. I've always been someone who really struggles with needles, but Brooks was incredibly gentle and patient throughout the entire process. She took her time, checked in with me often, and made sure I was comfortable every step of the way. What really stood out was her knowledge and professionalism--she clearly knows her craft inside and out. She explained everything in a way that made me feel confident and informed, which helped ease my nerves even more. On top of that, she has such a calm and reassuring presence that made the experience far better than I ever expected. I couldn't be happier with my results and will absolutely be going back to her. I highly recommend Brooks to anyone, especially if you're a bit nervous about injectables like I was!

My first ever MedSpa experience was fantastic thanks to Infinity! Check in was simple and quick…read moresince I filled out my medical history online beforehand. I first had a Hydrafacial with Katie. The facial was amazing, and Katie was very knowledgeable and professional. She made some great recommendations for my skincare routine. Then I did a lip flip with Rachel. She explained the process, and it was over super quickly! Overall the experience was wonderful. It looks like there's a great selection of skincare products, and the space was clean and tidy as well. I can't wait to come back.

My lip filler has never looked so horrendous. I got lip filler from Lisa who had done an OK job…read morewith my Botox, but my lips were so overfilled--the definition of duck lips. Not only did it look like I had gotten obvious filler, it appeared lumpy and top heavy, overflowing from the lip line. I was too embarrassed to go out for weeks; when she agreed that the filler had finally settled and didn't look good, she dissolved it. No refund for the $750+ spent on a syringe, just dissolving of the overfilled lips. This was the first time I ever had to get filler dissolved and I feel like it's negatively affected the skin around my lips, but she pushed those concerns to the side. I just can't believe I wasn't offered a refund or anything when I paid for a service gone horribly wrong that affected my appearance this badly. I've spent thousands of dollars at OVME and have been a longtime member, but I reconsidered all that given this experience and lack of resolution/refund.

I have been going to ovme now for a few years and have never had a bad experience. I typically see…read moreLaura for my Botox but all the girls do an amazing job. I really like that they don't try and push you to get more units than you need or ask for, I feel like they actually care about you versus making a sale. You get complimentary Fiji or sparkling water upon arrival which is wonderful and they even will put tinted moisturizer on your face after your Botox or facial or dermaplane which is nice because I am able to go back to work after the appointments. They are pretty reasonably priced and they always have good specials going.

I am always happy with the services & people at Charlotte Skin & Laser! I started going here to…read moretreat some dermatology issues and was very pleased with the care I received as well as the professional I worked with (this was a few years ago and I cannot remember her name!) Now I go to CS&L for laser hair removal and I couldn't be happier with the results. Plus my esthetician Sam is incredible and such a joy to see every month. I highly recommend this business!

I am extremely disappointed with my experience. Before committing to laser hair removal, I…read morespecifically discussed my concerns as an African-American woman with coarse, dark hair. I was assured that my skin tone, hair texture, and ethnicity would not be an issue and was even told that my dark hair should respond well to the treatment. After completing six sessions, I saw little to no noticeable reduction in hair growth. Throughout the process, it became increasingly apparent that treating women with my skin tone and hair type was not something this business had significant experience with. Despite following the recommended treatment plan and attending multiple appointments, I did not receive the results I was promised. Because I was not seeing any improvement, I canceled my final two appointments. When I called, the receptionist apologized and stated that a manager would contact me. The manager did reach out, apologized for my experience, and told me she would speak with the laser technician to review my progress and treatment history. Unfortunately, after that conversation, I never heard back. There was no follow-up, no explanation, no concern for the lack of results, and no effort to address my experience. What disappointed me most was not only the lack of results, but the lack of customer care. Once my concerns were raised, communication completely stopped. It left me feeling as though the focus was on collecting payments rather than ensuring clients achieve successful outcomes. Based on my personal experience, I would encourage women of color, particularly African-American women with coarse hair, to thoroughly research a provider's experience treating diverse skin tones and hair types before committing to a treatment package. My concerns were not taken seriously, my results were nonexistent, and my attempts to seek answers were ultimately ignored.

Abby and the team at Ideal are great! I had my 2nd treatment and it was effortless. Abby did the…read moretreatment, and I can't recommend her enough! She's super kind, patient and informative each step of the way. If you're looking to get treatment, check out this location.

I loved my treatment! Alexis at Ideal Image in South Park is theeeee best!! Very attentive,…read morepleasant and thorough! I've been doing laser treatment since 2020 and the South Park location here in charlotte is such a delightful location to frequent for treatments! Trust me when I say you won't regret the results or the joyful staff! So helpful and they get you in and out!! Looking for bare skin and smooth results get your laser treatments from Alexis at this location! Thank me Now!

Did tattoo removal but had little to no progress. Not sure if machine was out dated like the place…read moreor if they were pulling a fast one shouldn't take more than 20 sessions....disappointing

Quick, professional, safe, cost effective and gets the results you want for laser hair removal. The…read moremachine they have adds a blast of cold so it is more tolerable especially if you are sensitive or have not done this before. The place is a little hidden on the corner and small but I would recommend