Let me start off by stating that most of the negative reviews are rediculous and are done by people that dont know much about how warranty works..I had Electronic Laboratory come out to servous a Tv that was under warranty with HHGREGG which we all know is out of business and I didnt have the number to contact them and LIZ in the front office went above and beyond and went out of her way to not only give me the number to my extended warranty(which I thought was also out of business but also helped to get service set up for me..This was about 6 months ago and yes when its under warranty it takes longer because Electronic Laboratory has to order the parts through the warranty company not on their own,which leads me to last week i had Electronic Laboratory come out to me on a TV that was out of warranty and spoke to Liz and told her I would love to have it for New Years and guess what I had my TV back and working in two days at a reasonable price!!which tells you its OUT OF ANY COMPANIES CONTROL TO GET IT DONE FAST WHEN IT IS UNDER WARRANTY SO ALL YOU WITH THE NEGATIVE REVIEWS GET A LIFE AND FIND SOMETHING BETTER TO DO!! Every time I have dealt with Liz whether it be on the phone or in the front office,she has always been the sweetest to deal with!! read more

Do not send your unit for these people to fix it. My Marantz SR7015 had the blinking red light. I had sent it to these folks because Marantz warranty allows them to fix it. They accused me of breaking my Marantz at first, without even looking at the unit. They had told me it wasn't under warranty, when it was. A quick call or check to Marantz could have told you this. Then their tune changed once they knew they were getting paid. They kept it for a month. I followed up and they tried to make it look like they have been trying to reach me, false, they had lied. Then they charged me $35 for a new box. They purchased a $5 box from Home depot and shipped it later. When I went in to plug my Marantz, I heard a low hum sound. It had never done that. Not only do they have poor customer service, they don't follow up or keep in touch with you, accuse you for something they haven't even diagnosed or you didn't do, and then finally send you back your unit with terrible wrapping. If you want to deal with a terrible company who thinks its your fault all the time for being a customer, for never following up, and to not even fully fix your issue, be my guest. You have been warned. Do not send it here. Send your units elsewhere. read more

I am a retired musician and own some very good separates electronic musical equipments that I have bought back in the 80's and cannot let them go because they are as good or better than the new stuff of today. I was looking for a shop in the South Florida area that could take my 200 watt Adcom amp and found Electronic Laboratory on the web and after reading their expertise I took a ride from Miami north to Pompano. There I was received by Lisa and explained the situation, Jason who is one of the tech came out and took the Adcom back while in the meantime I waited and then he asked me if I wanted to wait maybe an hour to replace a couple of drivers and resistors that went bad. To my surprise he came back a little sooner with the Adcom already fixed. Price was very much acceptable and it saved me a trip 30 miles to Miami. The choice of me sending this unit to another state would have been more costly and inconvenience to mail it, insurance and pray that it would not be damage on the transportation. This is a family own business and to be honest not only the work they did was excellent but the personal treatment was second to none. Kudos for Electronic Laboratory. read more

so i have a warranty with The Home Depot for my Dishwasher and I had Electronic Laboratory come out and diag it and I know because my appliance is under warranty it would take a little bit to get the part because it has to be ordered directly through Home depot,and the lady(Liz) on the phone was sooooooo sweet and explained everything to me and you people writing these bad reviews need to chill because parts do take a while through warranty,I have had them fix a Tv for me out of warranty and because they were able to order parts on their own I had the Tv back to me in 3 days working perfect and at a very reasonable price...They are as honest as companys get I sent a neighbor into them with a stereo that was not working and it ended up being a switch that was turned off and they could have told them it was something else and instead they didnt!!!I highly recomend this company!!Oh and By the way not to go off track but my Dishwasher was reparied and very happy =) read more

I came to this company referred by a BrandsMart USA employee. He said they repaired all kinds of electronics, and that Brandsmart was very happy with their service. I was awfully surprised when I read some of the reviews, so I figured I would say this honestly in their defense, parts gotta come from manufacturers. And service takes time, we need to be more patient! When electronics fail, there's always a reason and troubleshooting, parts replacement and testing take time. I have been coming to this company for the past 3 years, and they are always opened during their posted business hours, always answer their phone calls, and have always provided me with updates on the "undergoing" repair status. What better??? And, once finished, I've never had to go back for the same issue! GREAT JOB! read more

No stars! Do not waste your time or money. The technician(I question that term) left a part out when he attempted to repair an LG washing machine. He also dented the top, broke the knob and put the part in wrong. That was 2 attempts and 2 days of lost work. The woman that answers the phone and schedules appointments, same day only, is horrendous. Her screaming is out of control and she hangs up on the customers. She's a true bully. Believe the reviews. I have never dealt with a company or a person such as this. Yes, I'm reporting them to LG and the appliance store. read more

Oh Wow!! Thats all I can say about this company!! I brought in a Denon amp last week for warranty repair and saw Jason (service manager)I was driving a long way so he stopped what he was doing to have a quick look and told me upfront it sounded like an HDMI but he would look,and yes thats what it needed,he ordered the part and I picked it up today and hooked that bad boy up right away and works perfect!!! I highly recomend this company for all your electronics needs!!They are all so friendly and professional!!Thanks again guys!! read more

Top notch customer service! The warranty for my tv was given to them by Walmart. I called to schedule a pickup, and they came the next day to pickup which wasn't an easy feat since the drive was at least an hour long. Once received, I loved how their customer service kept me in the loop of the status of my tv, and what the next steps were since I had never dealt with a repair warranty before. Once completed, I was notified right away, received my tv and am super happy with the results! I definitely will refer my friends! read more

I've been using electronci labratory for over 7 years now and I've alway been 100% satisfied, when booking an appointment they've always been able to see me within 3 business days, they would call me the day before to give me a timeline of when the service tech would show up, they've always been on time and have never canceled an appointment. Their knowlege and service is 2nd to no one!!! They've always been able to resolve my service issues 100% and couldn't be happier. read more

You can't always judge a book by its cover or by "old reviews". I've always had a great experience at Electronic Laboratory. The owners are like family. They take really good care of their customers. Their work ethic is admirable. I've sent many friends & family members there as well. Even when I lived in Martin County, I still traveled 80 miles to give them my business. They're the real deal. Give them a try, you won't be sorry! read more