Chris was my service technician today and I was more than pleased with his work. He was fast,…read moreefficient, courteous and just easy to deal with. I couldn't be happier with my long term contracts. I got a significant discount on the work. I would recommend Gentry and Chris all day. Thanks so much!!

Joe Clark came out today to do routine maintenance on our HVAC system. He was just terrific. He was…read morepolite, professional, friendly, knowledgeable and a dog lover. He explained everything, replaced our filter and signed us up for a 3-year service agreement saving us over $100. I highly recommend Gentry Service Group for all your HVAC needs.

We have used Gutter Man for new gutters, repairs to old gutters, and maintenance. Have been pleased…read morewith all of it!

We had a great experience with Nate and his team at Gutter Man. Nate came out the next day and gave…read moreus a quote on fixing some gutters and cleaning out the back gutter. I was able to schedule them coming out about a week and a half later and they were here on time as promised and did a great job. I jokingly said this is how we tip our installers right now and gave them each a roll of toilet paper during the COVID-19 crisis. Everyone on the team was very nice, professional and courteous.

Horrible customer service, wouldn't give me the screws that i paid for but were not given to me…read morewhen i picked up panels and there employee forgot as we were rushing to get out of the way of all the loads. Noticed when i went to install panels! Sorry i wasnt picking up hundreds of panels, but you still have to take care of the little guys you never know who they might know thats a big buyer of yours! Unless you are buying thousands of panels they get cocky and think they are too good to be decent or decide not to respect you or accept that they made a mistake!

Excellent product, reasonable prices and their employees are very helpful. Mackinzie gave me a…read morelist of recommended contractors. I couldn't be happy with CIE Construction. They did an excellent job replacing the roof on my pump house/storage building which blew off a couple of Saturdays ago in those strong winds. I am so thankful Carlos came right away to put a tarp over the building until he was able to make the repairs. The wind took the decking too, so he had to rebuild the whole upper structure. I highly recommend Best Buy Metals and CIE Construction. Carlos' phone number is 828-216-7321.

Left numerous voicemails and never received a single call back. Review is given on negative…read morecustomer service.

UPDATE: I sent this email to WNC 8 days ago in response to their factually incorrect reply and give…read morethem a chance to correct it or reimburse me for the $10,000 difference they stated in their response, and have not received an answer, yet another example of poor communication and customer service on their part: "The total quotes you gave me #2223, 2224, 2225, 2226 totaled $38,331.68. The total amount I ended up paying you was $31,365.69, ($3420.50 invoice #4129, $3279.50 invoice #4128, $6583.00 invoice #4127, $5652.50 invoice #4126, check #504 $12,430.19) a difference of $6,965.99, not the $17,000 you said in the response to my review. The difference in price was due to us having to change the fireplace order because your employees measured incorrectly, not because you gave any discount from the damage or inconvenience. The cleaning and repairs were due to your company's negligence, and thank you for acknowledgement of that." I don't wish to argue this in the public space but only want to warn others that this is what could happen to them if WNC fails to do their job correctly again. I would discourage using them for any major project. ORIGINAL REVIEW (shortened for space): I wish I could say that my experience with WNC Chimney was anything but a series of disappointments and frustrations. Unfortunately, from start to finish, dealing with this company was nothing short of a nightmare. Let's start with the timeline. The initial agreement, as discussed with Tristan, was to have all work completed before my move into my newly purchased home on August 14th. However, the actual start date was pushed back to August 21st. We never knew day to day if they would be here, calls and texts weren't returned. What was initially promised to be a 6-day job extended into what was an endless ordeal, with the latest completion date being slated for November 13th, a staggering 84 days since the job commenced. We finally asked them to stop the job, remove their things and leave the premises with the job not finished. But it's not just about missed deadlines. The incompetence displayed by WNC was astounding. From botching the initial chimney measurement to the negligent behavior of the employees during the job, every step seemed to bring about a new disaster. Failure to properly cover my floors and furniture, turn off the HVAC and secure the area meant that soot from 100 year old chimney infiltrated every corner of our home and freshly painted white walls, necessitating extensive cleaning and even forcing us to seek alternative accommodation due to health concerns. After 5 days Ande finally arranged for ServPro to come and clean up the damage, it took 12 people from ServePro 3 days to clean up the mess that WNC left. The manager at ServPro told me that it looked like we had a house fire without the fire. The aftermath of their shoddy workmanship has been both financially and emotionally draining. We've had to invest in air purifiers, cleaning supplies, and professional services to rectify the damage caused. Our furniture, floors, and personal belongings were damaged, with some items requiring expensive replacements or repairs that we shouldn't have had to bear. We had to have the area around the fireplace repainted due to the scratches, our front porch had to be re-stained because they didn't cover the porch when they did show up and tracked soot in and out for weeks. When we had the 2nd company come to repair the job that WNC did they found that the both of the 3" liners for the fireplace insert were never properly connected to the cap. Both liners had unnecessary extensions pieces foil taped to each other, and lacked a hose clamp / screws to secure to the appropriate connection of the cap. To add insult to injury, there was never a mention of compensation for the additional expenses incurred or the unimaginable stress we've been subjected to. In fact they demanded a restock fee from us when we asked them to remove the partially completed job. We refused. It's clear that customer satisfaction is not a priority for WNC

Chris Spano was out this morning for our semiannual service of HVAC system .. He is an excellent…read moretechnician and a great guy - such a pleasure to work with.

I was looking for a family owned company to replace my heat pump. I found Horizon which is veteran…read moreowned. Chris who came out to check out my system needs and Jamie who was my contact person in the office were both friendly and professional. Jamie has a great sense of humor and returns texts/calls promptly. Kevin and Pablo installed the unit. Very competent and neat workers. You would never know they were there! Their prices are much better than the local companies that are corporate owned ( like champion ). I have recommended this company to everyone I know.

The carpet cleaners and the front desk guy were all very pleasant. The workers came to my house a…read morebit earlier and were very proficient and knowledgeable of cleaning my rooms. They took extra care in making sure all my spots were handled with proper cleaning. My carpet turned out beautifully and am very pleased with the results!

These guys are truly the best. With their "low-moisture" cleaning method, they did a…read morepre-treatment, shampoo, and extraction on this old dirty rental carpet, and left it looking almost brand-new with a light citrus scent! Everything was completely dry in about five hours, so I could move the furniture back same-day. Will use again.

This is the most difficult, obnoxious, rude company I have ever spoken to. The owner, Bill kept me…read morewaiting almost two weeks...then rudely hung up the phone when I had a problem with him calling to tell me that his crew is going to be late because they take lunch at 12:00pm ( our scheduled time today). This is the second time he had to re-schedule. The first conversation was difficult because he kept asking me to describe technical things that I had no clue about. I described in great detail what happened and what I believed the problem was. Then he made the appointment to do the job but refused to provide an estimate. I have never worked with any professional who is so careless about the way he treats customers. He hung up as if my business meant absolutely nothing. I wouldn't trust him to do anything. You're better off with another company.

I called Bill to come out and give us an estimate on several different electrical issues. He was…read moreright on time. Bill was able to fix all the issues within a few hours at an affordable honest price. Thank you Bill you are our electrician from here on out.

:Very poor service - did not fulfill their contract…read more Laura and Robert Uherka of Simply Change mishandled my move 20 months ago. They present themselves as a full service packing, organizing and moving company.  We had a written agreement,  I paid in full. They packed very haphazardly. Items were broken or damaged while being unpacked. Furniture was broken and/or not assembled properly. They did not complete the unpacking in the first day, as promised, and never returned to complete the job. When presented with a list of the damages, they promised to resolve the issues, and never did.  Damaged items that were removed from my house to be repaired or replace have never been returned. Save yourself time, energy and money. They are not to be trusted.

We needed a vacation rental furnished and we were so glad that Robert and Laura were able to…read moreaccommodate us. We do not live in the metropolitan area so really had to rely on them to make sure the deliveries got to the storage unit, and to move all the items to the property and set it up. There were times when we had emergencies when deliveries would show up but the storage unit was unavailable. Robert was kind enough to show up at a moments notice to solve issues for us. We are happy with how it all turned up and are very glad we used Simply Change.