I went to ProMD Health for Botox and ended up with a lazy right eye that has lasted over a month. I…read morewas--and still am--horrified. Instead of helping me, Jen completely left me hanging. She ignored my calls and emails, even after the receptionist and her daughter told me email was the "best way" to reach her because she responds right away. I'm still waiting. My eye still looks bad, and I've become extremely self‑conscious. I even asked for a prescription for the eye drops that can help with this kind of complication. Stephanie, Jen's daughter, said she would speak with her mother and get back to me. I never heard from either of them again. This has been one of the worst experiences I've ever had with any medical or cosmetic provider. I paid for a Groupon, and Jen talked me into paying more once I arrived. The whole interaction felt phony, like they say whatever they need to say to make a sale -- but disappear the moment something goes wrong. I would not recommend ProMD Health to anyone. The lack of professionalism, accountability, and basic patient care is unacceptable.

I have been a client at this clinic for several years and have previously been satisfied with the…read moreservices. However, my recent experience was very disappointing. I came in for Botox and lip filler, and returned for a touch-up after being told it would be included. After driving about 40 minutes, I was informed that I would need to pay because "all the product had already been used." This was never explained to me at the time of treatment. In my experience, touch-ups are normally included as part of standard aftercare, and this situation was not communicated clearly or professionally. Due to this experience and how it was handled, I will not be returning.

The female owned and operated practice deserves 10 stars. The ambiance is phenomenal, the staff is…read morewelcoming, and the facials are out of this world. Added bonus, they have designated parking behind the building so you don't have to search tirelessly for a spot in fells.

I had a great experience at Charm City Plastic Surgery. The second that I walk in, I felt as if I…read moreentered a spa. The atmosphere was very tranquil and inviting. I went in for a consultation and the staff provided great customer service! Aside from the service, this facility is conveniently located in the heart of Fells Point. My consultation with Dr. Emily was the best experience that I've had of 4 consultations. She was patient, informative, reassuring and provided alternative solutions that no other doctor had provided. I am extremely grateful to have stumbled upon her and her practice. I love and trust this facility so much that I came back the same day to see an aesthetician. Laurie was the sweetest! She performed a microdermabrasion and my face is making significant progress since the appointment 2 days ago. In addition to complimentary "take home" products, she provided her personal contact to communicate with her if I had further questions. Upon leaving, Sam at the front desk provided her personal contact for me to text for further support as well. The customer service, the list of services and the support at Charm City Plastic Surgery is above par! Stay tuned for my review after surgery!

So I've been getting skin treatments off and on at high-end establishments that are frequented by…read moremany of the North Baltimore's who's who. Suffice it to say that I've had some very good treatments with very professional staff. I decided to give Laser Away a try when I answered an Instagram ad. I was skeptical of their low per unit prices for Botox/Xiamen. I'm not crazy about how their national switchboard will bug you to death when you answer an online inquiry. However, I made an appointment through text messaging and phone calls and then showed up at my appointment in Baltimore. Everybody was super friendly and helpful. The place is very clean if not minimalist. I went back in the back with my nurse who was very thorough and answered my 400 questions about all of the different things they offer here. One thing the nurse will not do is quote you a price in the treatment room. If you are interested in any of their services you have to go up to the front and then they text or email you a link and you get your exorbitant price for whatever service they offer. When I tell you that they are expensive, child, they are expensive. But when I compared it to other establishments' posted rates for the same services, they were pretty competitive. I came for skin injections; you know, wrinkle remover/ muscle relaxing, that sort of thing. They used fewer units than I was quoted that they would need, but that's fine because the way they work here is you buy a bank of units and then you use those units that you need and the rest or bank for a later visit. So out of the 90 they said they thought I would need I ended up using roughly 70 of them, including a follow up touch up appointment. I decided at six dollars a unit I might as well just get a big bank of them so I have an eternity's worth of units. So I'm back because my frown muscles have the godly strength of Mars and I don't want to be able to frown at all. It scares my students. (My excuse). I chatted up the front desk staff about some of their new injectables and was offered a warm beverage while I waited. Bottom line is that you'll have to pay for the services or units upfront. You can finance them through a third-party if you need to. To give you an idea I got 300 units of Xiamen for roughly $6 a unit and I had the choice of 0% financing (go good credit) or getting the airline points. Either way, $6 a unit?' Y'all who know, know. Come expecting to be pampered and treated with respect . Whether you're a gorgeous young thing or a middle aged man comme moi, you'll leave well-treated and served. My only criticism would be that much of their literature and their promotions are geared towards lighter skinned female-presenting people. I would like to see more darker completed and male-presenting people in their promotions and staff.

Very disappointing experience with LaserAway. I was given inconsistent and inaccurate information…read moreby nurses at this location, which negatively affected my treatment results and left me feeling that the money I spent was wasted. I also experienced repeated appointment delays, including waiting 30 minutes to an hour past my scheduled time, and on one occasion had to cancel and reschedule because the nurse was so far behind that no one could tell me when I would be seen. The lack of communication, consistency, and accountability has been extremely frustrating. I paid for my treatment in full, but I no longer feel comfortable trusting the staff at this location. I would not recommend this location based on my experience.

I love Metamorphosis Plastic Surgery. I go there for Skin Care with Felicia who is amazing! She…read moretruly about helping you to look your best and improve your appearance.

Purchased the three session voucher for $239 / $167.39 on sale of sorts…read more My gf called yesterday and was told they are only honoring the single session not the three. So I called today and the desk rep said the manager was busy with a client but I could hear her whispering in the background. I was told the 3 session package is not available and she would call me back when she is finished. Oddly she called me right back in a minute flat so she wasn't busy. Tried to ask when I came in and when did I buy it. Beating around the bush like I've seen other vendors on here do when the deal costs them MONEY$$$. I told her she's not allowing me to use the 3 session not that its not available. Because the same voucher is online right now and able to be purchased. I have submitted a screenshot down below. She made it seem like it was a mistake citing she's got to call Groupon which is another excuse past vendors have used when the Groupon is going to cost them TOO MUCH MONEY$$$. I then told her im going to go ahead and "YELP THEM" and well here I am . Also let me add they sounded snooty and condescending in nature like Groupon inquiries are beneath. STAY AWAY

I was referred to Nina Garcia @ Advanced Dermatology by a friend for skin issues. Nina is a most…read morecaring, compassionate and patient physician. Her demeanor is always about what is best for the patient, taking the time to listen to and address your concerns. She is knowledgeable, thorough and kind. I would refer her to anyone needing the service of a dermatologist .... you won't be disappointed.

Nina Garcia has really helped my skin be beautiful again. Very thorough and caring. I have sent all…read moreof my family to her and they love her too.

Tess gave me an incredible facial! She is knowledgeable about skin types and made great product…read morerecommendations for use between facials.

I most definitely came to this lounge to get filler. Over paid and they throw the rest of the…read morefiller aside for themselves; The fact that the owner denied servicing me has left me speachless. Again Kristian used left over Botox for her own face and she said it and I stand on what I said. If anything the owner should've offered an apology rather than an insult.

I never leave negative reviews, but my experience was extremely frustrating due to repeated…read morescheduling issues and a lack of respect for my time. I purchased a Groupon for a lymphatic massage and scheduled an appointment. On the morning of my appointment, I received a text message stating that the therapist was ill and could not make my 5:30 PM appointment. However, I was immediately offered a 10:00 AM appointment the next day. Since there were no other therapists available, I had to rearrange my schedule to accommodate the change. The following day, 2 hours before my rescheduled appointment, I received another message asking to move the appointment an hour later because the therapist would not make it on time. Although inconvenient, I agreed. When I arrived for the rescheduled appointment, the building was completely locked and there was no one there. After calling the number that had been texting me, I was told the therapist was running 15 minutes behind due to a "family emergency". At that point, after multiple last-minute changes, delays, waste of gas, I felt that my time was simply not being respected. Emergencies happen, and most clients can be understanding of occasional scheduling issues. However, repeated cancellations, rescheduling requests, and delays over the course of 2 days created a very disappointing experience. Unfortunately, this has resulted in the loss of a potential long-term customer and any future referrals I could've provided.

WARNING: Unauthorized Credit Card Use & Falsified Records…read more Business Name: Demure Skin Current Address: 6325 Woodside Court, Ste 200-C19, Columbia, MD 21046 Former Addresses: 10632 Little Patuxent Pkwy, Ste 130 & Ste 100, Columbia, MD 21045, 8900 Columbia 100 Pkwy Ste G, Columbia, MD 21045 I am writing this to warn the public about the predatory and fraudulent business practices at Demure Skin. After I authorized a one-time payment of $1,700 in June 2025, this merchant illegally stored my card data (a major PCI compliance violation) and proceeded to run NINE unauthorized charges totaling $7,970.00 without my consent or presence. Worse, when caught, the merchant made an insulting, paper-thin attempt to cover their tracks--claiming to have refunded over $5,100 in CASH within a 4-minute window on March 2, 2026. This is a physical and logical impossibility, as I was not even present. It is a brazen, transparent lie manufactured to trick my bank into thinking I was "double dipping" on a refund, severely hurting my credibility during the dispute process. If you have ever swiped your card here, check your statements immediately. I have filed formal reports for wire fraud and PCI-DSS violations with law enforcement and the relevant financial institutions. Do not trust this business with your financial information. I waited entirely too long to post this review because Yolanda kept stringing me along for over 6 months. At this point, both my business and personal credit scores have been severely damaged because of this situation. I am done. It was all talk and no action, and she dragged this out far too long.

Amazing experience. I came here an inquired about getting laser hair removal. The person that…read moreadministers the laser hair really knows her stuff especially about skin care other relates to the removal of the hair. By session 3 I was really just so happy with the results. Her machinery is much better than the ones that you go to from those franchises. I've also had Botox and Julia is the magician when it comes to fixing symmetry in your face as well as just giving you that youthful look. One other thing I really enjoyed are the facials. My favorite facial I've ever had is a hydrofacial from them but you won't be disappointed because they take your skins health and feeling very seriously.

I feel so confident in myself thanks to Inna who did a fantastic job on my micro bladed brows and…read moreeven added color to my hyperpigmentated lips! She made sure I was comfortable and walked me through the process definitely will be coming back!