The massage and lunch at this place is amazing. What i didn't like was the facial. The lady that was doing my facial didn't clean up the creams and the masks off my face properly and after i left i discovered i had dry masks in my hair!!!! It's a pain to get it out. I would imagine after $200 the facial would be better. Overall cute place, good location and food. My advice is don't get the facial if you have hair. read more

Elegance Spa - Leftover masks in my hair and skin - Skin Care Near Me - Manhattan Beach, California

Avoid this place!!! I don't have much skin problem. Usually it's just dehydration and some extraction needed. I purchased Groupon and had my aromatherapy facial yesterday with Andrea at noon. It's my first time here. During facial, I received: cleansing, exfoliation, extraction, serum, and massage. She offered me add on (gycolic) to get rid dead skin to make my face smoother and absorb moisture better for $25. I decided to add the service. I love the spa it self, the ambiance is nice and really relaxing. Upon finishing the facial, I felt that my face stings, and let Andrea know about it and she swiped my face with a toner. Usually, few hours after facial it's normal for my skin to be slightly red. But in the evening, when I went for my showers, and tried to put my moisturizer on, I felt my face is stings and irritated. I looked in the mirror and saw a bunch of mark from extraction, specially towards chin area. The next day when I woke up, my face bruises,full of scars and needles mark. This unacceptable! I get facial once every 4-6 weeks, and done countless extraction, but it never leave bruises or scars. My past facial always made my skin look so flawless, but not from this place :( Came back today to showed Andrea my face after facial, but unfortunately she's not there. The receptionist took my irritate face picture and will show it to Andrea. She asked me what would I like Andrea to do (err... apologize perhaps). Andrea called, leave a voice msg and texted me. Claim that "unsure what I done to the skin after the facial and was wondering if I pick at it?" She even attached some of the picture that she took during facial with her text messages. Later on she claim that it's perhaps the skin reaction after the treatment. Seriously! Why would I pick and scar my face?!? Would she like it if someone do this to her?!? I feel like a simple apology will be great, but instead she try to dodge it, put the blame here and there. This made me so upset. It's supposed to be a girls spa day, but thank god my girlfriend decided to cancel her appointment. Don't be fool by the relaxing spa ambiance and faint light, (1) during extraction: make sure you don't feel "needle puncture" sensation! Since they not license to do so. (2) after your facial, if you feel your face sting or burning, don't ignore it! (3) When you get out from the room please do check your skin properly, since the moment you walkout, they won't claim any responsibility. They might even blame it on you. (4) or just AVOID this spa! Andrea is the owner and she took over the business 3 years ago. Come to the spa to relax, instead came out feeling so insecure and scar irritated face :( No Bueno! read more

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Horrible ! How about actually showing up to your scheduled appointments. Scheduled a facial for April 24, 2019 at 7:30. I arrived 30 min early only to find that they were closed. I confirmed my appointment the morning before. I called plenty of times before actually leaving and NOTHING. What a waste of time. read more

Elegance Spa - Appointment at 7:30, no show. - Skin Care Near Me - Manhattan Beach, California

My facial with Andrea was simply amazing. 5 stars without a doubt. It was a full spa experience.

This place is so cute! The indoor outdoor space is like a little beach cottage. My skin was beautiful and glowing after a facial with Andrea! read more

Elegance Spa is absolutely beautiful! The decor, serene music, and the soothing fragrance definitely gives you an upscale spa feel. I booked a 90 minute Swedish Massage here. From the moment I walked into Elegance Spa I knew I would be in for a treat! Their changing room is fully equipped with a shower and toiletries, so if I wanted, I could get primped after my massage. They offer complimentary water (in a wine glass), passion fruit tea, and a soothing heated salt sphere which helped me relax even before they stated on my massage! My Massage Therapist, Donica, should change her title to Goddess! Not only was she able to soothe my shoulder boulders (as I call my horrible knots), she did some kind of magic that helped me have THE BEST SLEEP EVER! I can't wait to come back to Manhattan Beach so I can visit Elegance Spa again! read more

This is such a beautiful Spa. They make it easy to book appointments with phone calls and internet booking options. Not only are the facials Andrea does remarkable; her attention to detail, ability to put you at ease and magical touch makes you feel so pampered! It's clear she is very experienced and such a professional too! They also off a variety of skin care products and very pretty jewelry if you need a birthday gift for a dear friend! I highly encourage you to schedule a treatment ! read more

When I made the appointment, the receptionist told me "there's no lot but meter parking shouldn't be a problem". I gave myself an extra 10 minutes to find parking but no dice. Then I gave myself another 10 minutes before driving home and getting an UBER back. I missed my appointment. This despite calling 4 times at the number in this review. All I got was voicemail. All of this would have been understandable if the woman who greeted me when I finally made it was remotely apologetic or understanding. Instead she was curt and told me "we aren't responsible for your parking, it's beach parking on a Saturday." The situation itself wasn't the issue but rather that the staff didn't show any interest in making sure it didn't happen again. I'm just glad I didn't get a treatment that went poorly. I can't imagine how they handle issues like that. read more

The cutest hidden little gem. Such a beautiful spa and incredible facial! Andrea is the best. I'll be coming here monthly while I'm in LA! This place needs more recognition! read more

I just completed my first session for eyebrow microblading, and WOW. All I can say is look no further than Gina. What a talented artist. She put me at ease and spent so much time going over the procedure and making the perfect brows for my face. After years of money spent of dyeing my brows and time spent on filling them in, I am so happy I have gorgeous low maintenance brows! Thank you, Gina!!! read more

Found this little gem on a recent trip to visit my long time BFF (yes, I did just write BFF). The spa was beautiful and romantic with feminine accents abound. There's a gorgeous little backyard in which you could picnic before or after a treatment, making your spa day feel even more like a getaway. Sarah was amazing! I had the signature facial and added the pumpkin peel. Despite the fact that the peel made me feel like my face was on fire for a minute or two (not that that is the most painful thing I've ever done for beauty), the entire experience was oh so relaxing and the pumpkin peel was definitely worth it! I left Elegance Boutique with a smile on my face....and noticeably fewer laugh lines to go with it! read more

Worst facial EVER !!!!!! I do not know the name of the facialist as she never introduced herself and never asked about any concerned I had regarding my skin ! She was so fast and kept putting all products use up my nose !!! as she was working as fast as she could. Barely touched my skin with extraction and at the end of the facial she "caressed" my hair with her greasy hand (not even massaging my scalp) !!!!!!!!!!!!!!!!!!!! I had a massage as well and it was just okay. But at least not bad :) I usually go to MURAD MEDICAL SPA for facials and massages but that day no one was available. Now I know better, I WILL NEVER GO THERE AGAIN !!!!!!!!!!!!!!!!!! The SPA is lovely though, very cute "cottage" like surroundings. Too bad that the facialist was SO BAD ! read more

Courtney = love. The pumpkin peel facial I just received was heaven. It was so quiet and soothing to be there and just walking into the boutique, I felt like I was at peace...and needed to whisper :) Courtney was very sweet and I'm sorry if this sounds creepy, but she has incredibly soft hands. I mean, even the extractions were relaxing! I am so happy I stumbled upon this gorgeous little hideaway, because now I definitely have a spa to call my own. read more

My new favorite spa! I booked a 60 minute massage after a rough week and I was very much impressed with the place and my therapist. They started everything with a foot soak with complimentary tea and soft cookie. I wish I had gotten the name of my masseuse but I was so relaxed and I couldn't think of anything else but bliss. I have gotten massages all around the world and that includes the most expensive places but Elegance Spa is one of those places that stood out. From start to finish I was in awe. I can't wait to come back in 3 weeks read more

The ambience here is beautiful and relaxing. April always makes my skin look hydrated fresh and glowing. Love this Spa

I spoke with the Bernandette, the owner, today. She saw my previous review and wanted to correct my experience. She seemed genuinely concerned and apologetic. She was shocked to hear my side of the story and learn about the unprofessional conduct of her Esthetician SHARA who is an Independent Contractor. I won't go into detail about what happened. The owner Bernadette did her part today to repair my experience. My $ was refunded a few weeks ago and I will consider going back only because the owner let me vent for 15minutes and expressed what seemed to be a sincere remorse. I would most definitely see a different specialist if I ever go back. read more

This is an amazing spa! I had a wonderful experience here! Bernadette was patient and helpful in helping me book an appointment. The outdoor garden area is very nice and calming. Stacey was my massage therapist and I was floating on air! I am definitely returning very soon!! I love everything about this place! I highly recommend Elegance Boutique Spa for your pampering needs! read more

Elegance spa was a cute little find for me and my family. We went to there open house a few months ago and met the owner and her staff... I was really impressed. I've been getting facials since high school due to bad acne and for the past 20yrs I've had one facialist that finally retired a few yrs ago. I've been searching for that one spot and Elegance Spa is it... I've done Burke Williams, Aida Thibiaunt, Oli Henikson, a few small Russian facialists around Weho and Bev Hills... so, I know quality work when I get it!!! and neither of those places have managed to get me to come back...I don't really care about ambience as long as the esthetician is experienced and uses products that meet my specifications. Yes I look at skin care like a Science because it is! I know my Sh** when it comes to skin care..... My facialist for my 1st recent visit was Rita Patel... she was very knowledgeable and thorough in her evaluation of my skin especially since was a 1st time customer.. She asked questions and respected my extensive knowledge on skin care and my regimen. She has become my #1 facial diva now! My skin glowed for days after my treatment.. I highly recommend her! and she has the wonderful personality that is reflective in the spa itself. Now ambience!!! uhh for a spa place.. Elegance Spa is also very romantic. Great place to do a couples massage at..They have this little patio that I could just curl up in a blanket in and never leave... bubbling brook just puts me to sleep lol... I agree with another post about the parking...But what do you expect its Manhattan Beach..REALLY!! give yourself extra time for parking... Some might find it a lil pricey but its a boutique spa... and they do provide an elegant settting that I can really appreciate... I was served Tea and biscuits while I waited... I never felt rushed...always pampered. Loved It!!!! I have found my Spot! read more

Best massage of my life. In fact, it's the only massage I've ever liked! From the moment you walk in you feel a sense of tranquility. The soft aromas, calming music, and the wonderful staff all create an amazing experience for a relaxing retreat. As an ex athlete I have caused my body to go though a lot of stress. I was expecting to just walk into my massage and have my back rubbed just so I could be disappointed once again. After having my feet soaked, and enjoying one of the best cookies I've ever had with some tea, and proceeded into my private room to get my massage. If you think that's enough to get you hooked you're wrong. This place is amazing. Even the massage tables are heated. I'm not quite sure what style or techniques Debbie used but for once in my life someone was actually able to dig deep and help get rid of all the knots in my back. After my massage I felt absolutely amazing. Euphoric isn't a word great enough to describe how I felt. I felt like my body had just been dipped in the fountain of youth. So next time you want massage, or if you just need to get a quick break from life,check this place out! read more

My boyfriend got me a gift certificate for a facial for Christmas and this was the first time I had visited Elegance spa. I was more then pleased!! The atmosphere at the spa is unlike any other spa I have ever been too. Super cute & totally relaxing!! My favorite part is the little garden area with a fireplace where some of the treatments are given. This is such a great idea & really gives it an extra special feeling!! Rita was my esthetician & she was more then amazing!! I have semi problem skin that is prone to breakouts so I could definitely see the difference after my facial. My skin was so smooth & even & I actually looked like I was glowing! For days after my treatment I was receiving comments about how great my skin looked! I would definitely recommend this spa & Rita for any service. Great place to go to relax, treat your skin to an amazing facial & feel great for the rest of the week!! 5 stars from me!! Thanks again Rita & Elegance!! read more

My husband and I regularly get the "Fire and Ice" facial from Shara at this boutique, I have been going to this spa since 2004 and Shara is one of the best Aesthetician I have had there over the years ! Highly recommend her and the Spa ! read more

FIRE and ICE- MAKES MY FACE REAL NICE!!! :) I feel like I'm in my 20's again!!!!! I've NEVER had a professional facial, I'm 55, I thought I wanted/needed top of the line ,since I'm a Sun worshipper still, I spoke with Andrea and she said that I didn't need all that. She recommended the Fire and Ice treatment. She didn't try and talk me into this and that. I thanked her for not trying to Rip me off. I've heard how " other" places will and do!! She took me to the back let me change into a comfy robe, that was in a large beautiful full bathroom, I came out, she had herbal tea waiting for me, In another good size room, that was lightly lit and calming sounds. I sipped on this tea and she placed a warm, lighted crystal rock under my feet, awwww . The treatment was done in yet ANOTHER room! And, when she was done, I felt like a new person, she was gentle, caring, soft spoken, and explained ( since I had No Idea ) what she was doing. I felt like I was a celebrity!! We chatted for a few minutes, she is the New owner, very down to earth beautiful young lady, she gave me a tour, YES a tour, because this spa is HUGE. There is a , like a backyard, with 2 other small bldgs where she will be setting up other treatment rooms. This was a house back in day she explained. Wow!! I was totally amazed, now it makes sense, the large full bathroom, the treatment rooms, lobby and a 2 bldgs in the backyard. Elegance Spa is not your ordinary Spa, where ur rushed in and out of a small hut!! Oh no, Elegance Spa is quite large with privacy and your treated like V I P !! Oh, did I mention the Ocean is 2 blocks down. :) :) you can't get any better than that.... read more

I have been going to Elegance for facials and massages for the past 10 years, and I love it! The spa is beautifully decorated, and all the services provided are top notch. My skin has improved drastically as a result of my treatments at Elegance. Bernadette, the owner, is just amazing! My dermatologist compliments her and the work that she does for her clients. Elegance also recently brought in a new nail person for manicure/pedicures, Suzanne Vidal-Helman. She is as good as it gets! She is located in the garden in the back of Elegance. It is so lovely to spend a couple hours back there, and your nails look fabulous afterwards. Elegance is the BEST! I would give them 6 stars if I could. : ) read more

Worst massage I've ever had. The woman gave me a massage like a 2 year old would: karate chopping my back. Furthermore, when she started massaging by face she didn't bother wiping her hands and a ton of body massage oil went on to my face... hello acne! The only plusses were the outside garden waiting area which was cute and relaxing, but I ended up getting really cold so I went inside anyways. Overall I won't be returning to this location. read more

I am not impressed. The facial i had was mediocre at best and they never return phone calls. i left several messages to ask a question and never got a call back. They don't seem to want to be bothered by their clients. I went twice as i wanted to give them a 2nd chance but will not return. read more

I have been coming to Elegance Spa for over ten years. I am consistently very pleased with all of the services and staff! Shara, Andrea and Sarah are all amazing estheticians: whether it be waxing, a facial, or a body treatment these ladies have you covered and pampered! Most recently I booked a spa body treatment with Shara for the exfoliating body scrub. This treatment is great for getting rid of dead skin and refreshing your bikini body for summer!!! All your troubles will melt away and you will leave feeling refreshed and stress free. I highly recommend it! :) For waxing services, I love that they have multiple kinds of wax available, traditional wax with cloth strips and also hard wax to accommodate all skin sensitivities! Thank you to the wonderful and professional ladies of Elegance for always making my visit a pleasant experience. read more

Clean, cute and friendly. A friend and I got a facial and massage and they spent extra time on us and were perfectly attentive in a way that wasn't intrusive. The only issue with this place is parking -- this area of Manhattan Beach is a pain to park so give yourself EXTRA time to park. read more

I am a new client at Elegance spa and each service i've had has been fantastic! Andrea is wonderful - best esthetician i have ever been to and to top it off, she is a beautiful soul. Her facials are amazing, so relaxing, and my eyebrows have never looked better! The attention to detail at this spa does not go unnoticed. You will walk in and instantly be transformed into a tranquil state. Best spa in town! read more

I went last week to Sara, the nurse aesthetician, to get Botox. I have had botox before at another spa and wasn't particularly pleased with the results. After a few weeks it seemed as if They were a little heavy handed and I didn't love the placement. After having my consultation with Sara I felt very comfortable with putting my face in her hands. She listened to my concerns and actually tried a different placement technique that she felt would give me better results. Well, a week has passed and I love my results! The price was great and she was fun too! I am definitely going back to Sara from now on! read more

Emily was my go to person. She is absolutely one of the sweetest people I've met here and she is phenomenal. I am sad that I don't live in the area and have to find someone new. read more

I will never let anyone touch my eyebrows again! Andrea is amazing! She's so sweet, professional, flexible and makes a facial such a special treat and retreat for both men and women! Definitely not going anywhere else! read more

Shara is amazing! Best micro and facial ever! She's knowledgable, experienced, and responsive to customizing my treatments. I already have my second appointment on the books! read more

I had a facial appointment today with Bernardette, and it was in a word - divine. What a perfect experience, from the relaxing, cozy atmosphere to the treatment room and the facial itself. I felt like I was in very knowledgeable hands. The extractions didn't even hurt. It was a very wonderful experience, and I will for sure be returning. read more

This is an incredibly relaxing location that celebrates femininity - a contrast to some of the more stark and "modern" looking spas that I have frequented. There is a lovely garden out back to relax in, as well as an outdoor massage area. The only service I have had so far is getting my thick, unruly brows shaped. Emily does a meticulous job - keeping the pain from waxing to a minimum. I travel for extended periods of time, and when my brows need to be cleaned up a bit, the aesthetician always comments on how great a shape my brows already have. Thanks Emily! read more

I was thoroughly impressed when I got to Elegance Spa for my facial as my mother's day gift. It has a beautiful garden that just lets you sink in and relax. Andrea was my aesthetician and she was wonderful. She helped me relax even more by starting with a foot soak...ahhhhh! When you walk into your room for the facial you will be amazed with how clean and beautiful it is. I got the ocean facial, I have really dry skin, so this was recommended to me. Andrea did a fabulous job and really has the touch for facials. I can't wait to be back, hopefully before next mothers day! read more

Very good service! The swedish massage had a beautifully relaxing intro and outro... perfect treat on my holiday, thank you!

Had another terrific facial today - pumpkin. Emily is wonderful- highly recommend to book with her.

I've been going here to see Bernadette for over 10 years. She's the only one I allow to wax by eyebrows. The facial she gave me was also fantastic! I think I might be due for another one! :o) read more

I absolutely love this spa. I had a facial with Andrea today and she was amazing. I almost fell asleep because she did not only give me a great facial but she also gave me a massage that felt like heaven. Yes parking is a pain but I actually called them to say I was running late and they were willing to save one of the spots out front for me. I really appreciate this kind of service and I don't think you can find places like this a lot in LA. Today was my second time here and I felt like I'm away from everything which is exactly what a spa should be like. The prices are absolutely great as well, I am glad I found this place. read more

I have had several services done with almost all of the professional, kind staff at Elegance. I highly recommend this adorable sweet spa. The boutique is also a perfect place for gifts! If you are looking for a place to have a small party, Elegance is the place! read more