I would definatley recommend Bridal and Gift. Very helpful and kind.. The only thing that could use…read morea little improvement is the communication with the customers. I waited weeks for a call, and when I finally called them, they said 'Ohhh, We were just about to call you.' haha, sure! Also, there is a second location 'Bridal and Gift II', there is one lady in particular there who is very rude, she is the reason I would not like to go there again.

I was so happy I found this place when I did! I am from the south shore but live in California now…read more I had one week to find a dress and was definitely not the kind of girl who spent forever imagining my wedding so I had no idea where to start. It was really important for me to find my dress while I was at home so I could get the sign off from mom, and at the last minute my future in-laws were also coming to town and we wanted to show my future mother in law. Not only was my bridal consultant super patient during my first appointment- I never felt rushed or pressured, but Linda and my consultant were extremely accommodating. They had no problem when we came back a second time, minute before closing to show my future mother in law the front runner and even opened early so that we could come back to buy the dress before I flew home. We went to a couple of other shops just so that we didn't feel like we were "settling" but we kept coming back to the dress, and did not experience the same level of customer service any where else. I had easy experiences with the alterations and could not have been happier with my dress. I felt like Linda communicated with me through out the process and helped to make it seamless and stress free. This place is small and cozy and there are definitely a lot of options for every budget, highly recommended.

I do not recommend this place. Although the owner is super nice, I would not revisit this store for…read moreany occasion. Back in maybe February or march, we ordered our dresses, we were told end of June arrival. She took our measurements at that time as well. Kept calling, she DOES NOT pick up the phone. I had to go up there, and then kept getting mixed answers as to why the dresses were not in. Fast forward, dresses came in a week before the wedding, you have to pay CASH for the dress, if there is a balance, before they will do alterations, which are only done Monday and Tuesday, which was not told to us. My dress did not fit, even though she took my measurements, like didn't even zip up any. She charged me $150 extra to make it bigger although that was definitely her fault. Additionally, there were mixed prices regarding steaming some paid nothing, others paid $25, etc.

Do not even set foot in Ana's Bridal in East Providence, RI. We wanted to support a small business,…read morebut this was one of the worst customer service experiences I've ever had. The owner comes across as a sweet grandmother-type personality, but once you purchase your dress and pay in full, she completely stops caring. I ordered my mother-of-the-bride dress in October and by April had still heard nothing. When I called to check on it, Ana first claimed I had already received the dress -- which was completely false. Then she told me not to worry because "the wedding isn't until September." Wrong again -- the wedding was August 1st. After reading other online reviews, I realized this seems to be a pattern. Calls went unanswered and messages were ignored, so I had to start contacting the store weekly just to get updates. I used different phone numbers, so my call would be answered, but only more lies. When my dress finally arrived at the end of May, Ana's daughter emailed me saying I was "not welcome" in the store and they would simply mail the dress to me. I had no recourse when I said please don't put it in the mail because it had already been done. My $700 Mon Cheri Montage dress arrived shoved into an Amazon box. After all the measuring Ana did, the dress came several sizes too big. It honestly felt like they expected me to spend even more money on expensive alterations at their shop. This entire experience was stressful, unprofessional, and disappointing. I strongly recommend taking your business elsewhere.

I had the most incredible experience at Lovely Bride! Katey made the entire process stress free and…read moreextremely fun! I'm almost sad that my journey with finding a dress came to an end but so happy with my purchase- this was the only bridal store I went to and because I had such a great experience I went back for a second time when I chose my dress! I would highly recommend attending Lovely Bride!

Customer service stops as soon as you purchase the dress. I was never given an update unless I…read moreasked. I did not even receive a shipping estimate until after my dress should have been delivered. It was about a month late and once it was delivered (with less than two months before my wedding) the earliest pickup window on the website was 2 weeks later, despite offering new bride appointments the very next day. All they offered was excuses and took zero accountability. Check out the lower reviews on Google for the dismissive tone. As long as you have no hiccups you might be fine, but this store will do nothing to help or even communicate if things go wrong. I was essentially told that I'll be fine because my alterations would be minimal. Spoiler alert- I will not be able to wear my dress for my wedding in two weeks. Go to a shop with reviews about management that cares. The dress selection and attention during the initial appointment doesn't matter if you can't wear your gown in the end and makes the weeks leading up to your wedding more stressful. And no- it was not within "outlined expectations", you said it would ship within 2-3 months, the fact that the acceptable industry timelines per your FAQs, does not change that you lied to make a sale...

I had to get a white dress for my Portuguese parade and Alicia helped tremendously! She found some…read moreoptions that worked with our price range and style need, and stayed around to see what ended up working and made the dress I chose perfect for our price need!

If shopping here, please, please, please make sure you are aware of their return policies. They…read morewill tell you it's no problem to return if the price doesn't end with $--.88. They will NOT tell you they charge a restocking fee, they also won't tell you that you will have to wait 3-4 weeks for a refund check. When you call, they say to call corporate, corporate says it's hung up at the store. Be Aware!! Go somewhere else. I'm STILL waiting!!!

Great experience. Took some time and effort to get this heavy dress to sit right with the girls,…read morebut we got there. Bustle in the back looks great. Hem was perfect, never had to worry about stumbling over my own dress. Price is as to be expected for a wedding gown. Had my first appointment 5 months before wedding date. Glad I did because we needed the time.

Caryn and I had a journey together with my wedding dress. I bought my dress in March right before…read moreeverything closed down last year. I bought the dress knowing it was a size or two bigger because I wasn't sure if I ordered it, if it would come in on time. I lost some more weight and Caryn ended up having to take my dress in 5 sizes. I love my dress she helped make it mine and she made me part of the process. You can tell she loves what she does and it shows in her work. I highly recommend bringing anything you need done to Caryn, you won't be disappointed.

Samantha was amazing. She was so welcoming and made me feel comfortable. She gave me so much…read moreconfidence trying on things outside the box. The dresses were also gorgeous. Timeless, modern, simple, big, boho, sparkly, absolutely everything. Not too overwhelming. I thought the dresses were going to be much more expensive too. Was pleasently surprised.

From the owner: not your average bridal shop…read more The aesthetic of this little bridal shop screams romance, with floral wallpaper, antique mirrors, and vintage lace walls - you’re sure to fall in love as soon as you step inside. Art & Lace was created to give brides a unique experience when shopping for a wedding dress. The boutique is warm and intimate, making this experience comfortable for every bride. Our specialties include unique gowns, international bridal designers, handmade accessories, curated artwork, photography sessions, and so much more. Private Appointments & Entire Shop to Yourself - One appointment at a time, while you’re here with us you get the entire shop to yourself.