Went in and the owner helped me quick and easy. He fixed my problem in less than 5 min and was very…read morenice.

I don't even know where to begin with this. I'm a big supporter of small businesses and try to do…read morebusiness with them first. I drove 40 minutes to get to this place. I dropped my lamp off to be repaired and was told it would take "about a week". On the 8th day I hadn't heard anything so I called the store. Mind you when I dropped the lamp off for a simple wiring repair I was told it would be a little over 100 dollars which I thought was a lot of money, but the lamp had sentimental value so I agreed. There were lamps all over the store and I wasn't given a claim ticket or anything, I just walked out of the store thinking it was a small business and they would just remember me and my lamp without a claim ticket. My father owned a small business and he could remember every person he spoke to. After a week, I'd heard nothing so called the store, and I was asked to describe my lamp. I was caught a bit off guard by that but I described it as brass looking because it is. Now obviously there are a lot of brass colored lamps, and one would think an organized business person would assign claim tickets to items in order to keep track of them. The person I spoke to, I assume is the owner seemed to have no idea who I was or which lamp was mine, he put me on hold. He came back and advised that, after a week, my lamp was not done but that if I would call him by the end of the day he would have it done. I had advised I needed to travel for my job and I wanted this off my plate before I left town. I called later that day and was advised the lamp is done. The next morning I woke up an hour early to drive the 40 minutes to get the lamp. When I walked in, the lamp was sitting in the same place I'd left it 9 days earlier. I pointed at the lamp and said "I'm here to pick this up" and the man said "oh that's your lamp? It's not done. That lamp is more gold colored, you said yours was brass". If this man didn't have his head up his you-know-what, he would have a clue how to run a business. If you call their phone number, he doesn't answer with the name of the business, he just says "hello" and you have to ask if you've reached the lamp repair store. When I got there to pick up my unrepaired lamp, I found him out front smoking a cigarette. Classy. I left with my unrepaired lamp and the man could not have cared less that he wasted my time. So if you want to do business with moronic idiot who won't respect you, your business or your time, go for it.

Jan is wonderful to work with. I needed a lamp repaired she did it in 15 minutes. So thankful,she…read moreis a rare gem!

Jan is the best. She knows what she's talking about and is helpful and creative. Thanks for helping…read moreme with my light Jan!

I have been working with Illuminations on several different projects lately, and have been nothing…read morebut pleased. Their response time is great and the final product is even better! Highly recommend

This is my first time posting anything like this. Illuminations were by far the most expensive of…read moreany of the 4 bids that we got for our home in College Park. That said, we went with them because they seemed like they knew the most and had the best plan. The installation was a nightmare: took 3 times as long as it should have, they damaged my landscape beds, they kept asking ME for advise on the electrical wiring portion of it (i am not an electrician...), etc. We have around 25 lights and the system was SUPPOSED to be expandable as we have additional transformers, etc. About one month after the install I discovered that several of the wire run were done in 14 gauge wire, which is below the recommended gauge, especially for long runs (which should be at LEAST 12 gauge even for short runs according to EVERY LED fixture manufacturer.) When I called the owner of the company about it, he essentially told me that they don't count on customers investigating the system after install, and claimed that the system is expandable, but that new wire runs would be needed (which I would have to pay for). My response was that that's not expanding, it's REPLACING. To their credit, most of the system is fine, but almost $7K spent with these guys on a brand new system, and now I am going to have to do new wire runs less than 2 months after install. Unbelievable....

He has done so much for our family. He has change sinks, painted, added light fixtures, among other…read morejobs in the home. He is a very knowledgeable and cares about his quality of work. 10/10 Highly recommend !

Very reliable and trusted handyman! My go-to for any problems. Service was professional, always on…read moretime and incredibly clean.

This place has all kinds of lights and fans. The sals rep tried to make sure we walked around to…read moresee all the light and get a feel for what we were looking for. He expressed that he did not work on commission. He really took an interest in trying to make sure you understand what you are purchasing.

I purchased two Quoizel garage light and a matching post light. The garage lights hang down from…read morethe lid. Gap big enough for a pencil. Besco offered to return for replacement or credit but would not return the post light. They refused to contact the manufacturer. The just quoted the warranty. I bought all three as a matching set. Unacceptable service. I contacted Quoizel myself. They sent me two more garage lights. Same problem. I'm going to repair them myself with some nylon bolts. Neither Quoizel nor Besco seemed to care that there was an issue.

On the positive side: the product itself seems to be of very good quality and looks great when…read moreinstalled. The warranty was reasonable, as good or better than anyone else's in the area. The installation team was the star. They were very competent, hard working and very accommodating. On the less positive side: the pricing structure, even with the purported 20% discount, was high. Still, a number of options are presented/provided so the customer/client is able to pick the system level with which they're comfortable. Bottom line, I would recommend them.

We had our lights installed a couple of years ago by a different company. This company doesn't…read moreexist anymore. Get lit didn't hesitate to take over and fix the issue we had. Jose came, saw and conquered. He did a great job , fixed it and was fast and friendly. On top of it they didn't charge us an arm and a leg. Absolutely recommend it.

Kade with BrightWater Irrigation is fantastic. He explains things well and communicated clearly…read morewith me where he was at. Kade installed two rotors and repaired a valve on my sprinkler system. Excellent work! I highly recommend him and his organization. And I am sorry to hear that you are looking at reviews because your sprinkler system is having issues.

We had a great experience with Brightwater! They responded quickly, came out the same day we…read morecalled them to check out our property and determine the scope of work. We had them repair/refresh an old broken sprinkler system, add a modern smart contoller, replace old broken landscape lighting with new more durable units and a more reliable timer system, and replace a lot of dumpy looking bushes with clean planter beds full of nice low maintenance plants. They gave us a detailed quote with a fair price, and the work was done quickly and professionally. They came back out a few days afterward to make sure we were happy with the job and made a couple of small extra adjustments we asked for. It feels great to have the yard looking great again with everything working! We highly recommend them, and will definitely call BrightWater again when we need this kind of work in the future.