f I could rate this place a -100000 I would. I genuinely regret spending a single dollar at Clayton…read moreFurniture. This was easily one of the most frustrating and disappointing experiences I've had with any business.I went in looking for a sturdy bed frame and made it VERY clear to Tony that I did not want something flimsy or cheap because I've had one break before. I specifically asked about the return policy twice and both times he confidently told me there was a 30 day return policy. Based on that, I trusted him and spent $400 on a king-size bed frame. Big mistake. I picked it up, it was built the SAME DAY, and the second I got onto the bed, it literally broke. Not after weeks or even days. Immediately. That is beyond unacceptable. A $400 bed frame should not collapse instantly. I could have bought something cheaper online that would've lasted longer than a few seconds. When I called the next day to figure out a solution, I was met with attitude right away. Instead of helping, the person on the phone acted like I was the problem. Then I'm suddenly told there is NO 30-day return policy?? I was told to come in and speak with the owner, so I did go in and Tony was there, and the moment I mentioned the bed breaking, his entire attitude changed. He became defensive, rude, and completely unprofessional. Instead of taking accountability, he tried to blame me and say I "built it wrong," which is ridiculous. I wasn't the one who built it, my father was and he even told me that the bed frame looks really flimsy and low quality. The frame was assembled correctly it's just extremely cheap and poorly made. What's even worse is that the "30-day return policy" he sold me on magically turned into a "30-day warranty for parts." That was NEVER explained upfront. That's misleading at best. His solution? For me to email them the broken part so they could replace it. Meaning I'm stuck fixing a brand new, already broken bed myself. Not only that but even if they do get me the same part I'm still going to have to buy better, sturdier, and stronger parts which is going to make the price for this horrible bed frame go up even more. I should not have to put more money into a bed frame I paid $400 for. I sent the email as requested, and it has now been 12 days with absolutely no follow-up, no resolution, nothing. I would not recommend this place to anyone. The products are cheaply made, the customer service is terrible, and the way they handle issues is unacceptable. Save your money and go somewhere that actually values honesty and quality.

Bought a bed, ottoman, and couch. Good experience and lowest prices I saw. until the ottoman never…read moreshowed. And the location handled it poorly always putting me off until the owner got in, and he was never in. Called 4 times and showed up in person. Yet I'm Still ottoman-less and refund-less

LOVE our new sofa & ottoman we purchased Jan '26. Replacing the sofa purchased from Sofa4Less years…read moreago. Proprietor provides honest & excellent no pressure service and advice, thank you Elder! We wanted extra deep sofa for lounging and were able to order extra cushions for the most comfortable upright seating. Also saved sales taxbuying sofa on holiday weekend

We love our sofa! My husband and I stopped in on a whim having had no luck finding something…read morereasonably priced in the right size for our narrow room. We purchased a custom sectional that same day. The sofa came in 3 weeks exactly as he said and delivery was super fast. Helder is so knowledgeable, gives you an opinion you can trust, and made the shopping experience very easy. The price was better than anything we considered at Ashley or Living Spaces and came in a quarter of the time they quoted. I have already referred family to Helder and will continue to do so.

Quality furniture, European designs. Very nice showroom with lots of great options, the staff is…read moresuper attentive. Special thanks to Jeff for all his help during our shopping experience.

It's a nice furniture store for modern furniture and there many beautiful options to chose from…read more My only complaint is their customer service and support time and not at all accommodating. They claim that there is a warranty on their furniture (10% the cost of the item) but it takes forever to get a hold of anyone and they don't prioritize you after taking your money

Ken is very knowledgeable about furniture.He can work with any budget…read more I'm a Home Stager he has helped me out when I was in a time crunch I'm a interior designer as well I bring all of my customers to him.

ISD is a company that I would recommend. They are very helpful and professional. Came to my home…read moreon the schedule time. Measured the space where my custom sofa was to be placed. Also samples were provided that would complement my flooring, walls and window coverings. The price was within my price range. The delivery was as expected and delivery personnel were helpful and professional. Took great pride in protecting floors and walls. The sofa looks great and very comfortable. I highly recommend this company.

Very good service, fast and reliable.There's a lot of selections and very affordable prices no one…read morecan beat. You can choose a lot of styles and models from sofas to tables above and beyond customer service. Thank you Sam! Keep it up.

I don't like to leave negative reviews, but unfortunately, we had a really disappointing experience…read morewith DFW Furniture. At first, we were excited because the couch we purchased is nice and comfortable. We spent around $2,000 on furniture and paid an additional $200 delivery fee. The sales associate clearly told us that delivery would include removal of our old couches. That did not happen... When the movers arrived on Thursday, they delivered the new couch but refused to take the old ones. We were left with FOUR couches crammed into our living room and hallways, making our apartment basically unusable. When we asked the movers, they said it wasn't on their order. To make the matters worse, we tipped the movers under the impression they would be handling everything as promised ... but they simply left. When the movers called their supervisor asking for approval to pick up the old furniture, their supervisor said "No. Just leave. I need you guys at the next location." We contacted the store immediately, and the associate said because she forgot to notate it on the invoice that the old furniture needs to be removed, she would find someone to pick them up later that night. No one came. The next day, Friday, we followed up again and were told someone would "for sure" come Monday, leaving us with a claustrophobic living room for an entire weekend. Monday came and we received a call saying there was nothing they could do. No pickup. No solution. We were then offered a $100 store credit because apparently that's all they could do after spending $2,000+ and dealing with a situation that made our home unlivable for days. This entire issue happened because the associate failed to note the furniture removal on the order. We ended up having to rent a U-Haul and haul the couches to the dump ourselves, paying additional costs out of pocket. This experience was extremely frustrating and inconvenient. The lack of accountability and follow through is unacceptable. We will not be returning. We initially thought we would be able to purchase all of our furniture here, as we're in the process of replacing everything. However, after this experience, we will not be coming back. Originally, we planned to get an entire new set of furniture that same day & I'm honestly so glad we didn't because I can't imagine having double of everything in this case.

Nina welcomed me into the new location in Pleasant Hill. The signage caught my curiosity with…read more"floor model sale." I found the recliner to be perfect and affordable. Nina then arranged for the delivery two days later! I work on their regular delivery days. Love my chair! Cozy and perfect for my needs.

I just moved into a new apartment...starting over. I needed a cozy, yet elegant sofa for…read moreentertaining friends as well as my 4 year old. I stopped into Furniture Today and was astonished at the array of quality, California- made furniture, where all other places and online, there was a 7-8 month wait for non-custom sofas. And I don't even want to go into the astronomical prices expected from other outlets for such furniture, especially when unlike Furniture Today, you hardly know what you're getting as far as quality. My second visit I just had to have one, for under 2k, I was able to pick out the exact style, size, fabric and feel! I even got to pick custom pillows! Nina is amazing, and made it easy. I'm proud to have this as a part of my family now, and can't wait for movie nights....and friendly cocktail parties, alike! Thank you also to the delivery crew....everyone made the process anxiety-free.

I was in the neighborhood so decided to check out a furniture store close by stumbled across plaza…read morehome furniture. Was doing a little window shopping they didn't have what I was looking for which was a very specific thing but they had some nice furniture but not too many options to choose from and feel in person. Customer service was nice and helpful but unfortunately they just didn't have a decent selection of quality furniture for me to see in person which was unfortunate. Very small furniture store in my opinion.

Great service and products. Well run family business. I would highly recommend this store. Also…read moregreat deals on used appliances.

I was welcomed as soon as I walked in. The store was clean, organized and pretty well stocked. I…read morewas only there looking at living room furniture but they had many options. I will say the prices seemed a little high. Some of the lesser priced items definitely felt cheaper. I decided to go with a reclining sectional. I added a few pieces which drove the price up some more but was necessary. The coverage plan cost a lot, but seems worth it and if you don't use it, you get it back in store credit. The biggest problem I had was delivery. Unless the item is over 6k, it's 450.00 in delivery. Between the sectional, warranty, and tax I was over 6k and that didn't apply, which I was not happy with but had no other option. Time will tell the durability of the product, but it seems nice and we enjoy it for now.

I wish I could give this store zero stars honestly. The only reason I'm giving it one is because…read moreJanelle, my sales associate, attempted to help me change mattresses twice. This company gave me the runaround from the very beginning. I went in and bought an entire king frame and king mattress (mattress #1) totaling $2,480. Nobody told me the mattress I bought was on backorder. They just sold it to me as if it was in stock. When they sent me my delivery summary for July 9, I had to call THEM because my frame was listed but my mattress wasn't. No one told me anything. If I hadn't called, they would have delivered the frame, taken my current mattress, and I would've been left confused and without a bed. (Luckily I told them to leave my queen mattress.) Only after I pointed it out did they tell me the mattress had never been available and was on backorder. My mother-in-law is getting married in September in Japan, and my husband, mom, and I were supposed to leave after mattress #1 was promised for July 9. Our flight was July 14. Welp, it got so bad that I had to send my husband and mom ahead of me because they kept pushing the delivery date back and someone had to stay home. I changed my flight to JAPAN TWICE, costing me hundreds of dollars. Every time I called, I couldn't reach the store because no one answered. I was transferred to overseas customer service, where they'd promise me another delivery date. Every delivery day came and went, I'd call again, and they'd tell me the mattress was still on backorder and give me another date. This happened over and over. It was a total nightmare. I finally went into the store, and they had me pick another mattress that I actually loved (mattress #2). Janelle said that because it was an Ashley mattress, it should arrive on August 1. They told me to call a week beforehand to make sure everything was on track. Welp... I did. Again, I couldn't reach the store, got transferred overseas, and was told mattress #2 wouldn't arrive because... surprise... it was ON BACKORDER. THIS TIME I called Janelle directly, and she told me they were trying to find me ANOTHER bed (mattress #3). Eventually they found a memory foam mattress for around $465 that could supposedly be delivered July 30. I almost settled because I was SO fucking tired of dealing with their shit. But the more I thought about it, the more I realized they didn't deserve my money. I canceled the entire order. I now have mattress PTSD and am just waiting for something to go wrong with my financing refund so they can give me the runaround again. Janelle was kind and genuinely tried to help. But neither the manager nor anyone else actually gave a fuck that I had to stay behind while my family attended my mother-in-law's pre-wedding celebrations or that I had to change my flight twice. The manager's exact words were: "Sometimes you're the windshield wiper and sometimes you're the bug on the window. I guess today you're the bug." I even had to be the one suggesting discounts or compensation after everything I'd been through. Meanwhile, their only solution was to keep pushing me toward another mattress. NO ONE at this store can guarantee that anything will actually arrive on the delivery date, no matter how much they tell you they have "pull." The warehouse, the store, and overseas customer service all tell you different things, and you'll never know which way is up. I was apparently naive enough to think that when a company gives you a delivery date, they'll actually deliver your purchase. Please do not shop here. I'm BEGGING you. I delayed my flight twice over the course of a month, missed family celebrations, and paid hundreds of dollars because Ashley Homestore of Concord at 2201 John Glenn Dr. didn't give a single shit. After canceling today, I went to Mattress Firm, and the experience couldn't have been more different. Andy at the Emeryville location was knowledgeable, efficient, honest, and incredibly helpful. Our king mattress will be here TOMORROW. I can finally book a flight to my mother-in-law's wedding celebrations without wondering if I'll have to cancel it again. For the last time: beware of this fucking store. Seriously. They'll gladly take your financing or your money, and after that you'll be chasing deliveries for items that were never in stock to begin with.

Over the years, we have purchased many items from Cole's Interiors. The furniture was higher…read morequality at a reasonable price. Customer service is outstanding. Our last purchase was a comfortable one recliner. About a weak after receiving it, we noticed one of the legs was broken. We then called Cole's to report it. The Manager decided to replace it with a brand new chair.. That's what I call Great service. Thanks again.Chuck S .

Needed shutters repaired that I purchased 10+ years ago from Cole's. Service tech was terrific…read more Fair price and job well done.

World Market, Concord…read more August 2026 I've been here many times and is still one of my favorite places to visit! I also love to visit the one in Oakland too! Upon arriving in here, we were greeted with welcomes. The workers are helpful and friendly. Service was great! I love checking out the new items they have on display, whether that's new tea or new furnitures, there is always something special to discover! There are many hard to find items and World Market is usually my go-to for those hidden gems! One in particular are the Bon-Bons candies that reminisce high school years when they were used for fundraising. Would highly recommend this World Market and Oakland location. Would come back whenever I'm in the area!

As a rewards member, I had a discount to use and was running low on snacks at home. So I stopped by…read moreWorld Market on Saturday afternoon while in the area to catch a movie. The store was clean and organized, and they had my go-to items in stock. Picked up several bags of keogh's irish butter potato chips and lacey's almond dark chocolate toffee wafers. There were no lines, no waits, and multiple registers open. Service was friendly and efficient. The only negative was the terrible crowded parking lot for this plaza.