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Ashley HomeStore

2.0 (746 reviews)
Closed 10:00 am - 9:00 pm

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Reviews With Photos

Sleeper sofa
Ruvic Anne L.

Mohammad ( Ashley furniture store customer service! I just wanted to take a moment to personally thank you for the outstanding job you did on the furniture I purchased from you. From the moment I placed my order to the final delivery, the entire experience was smooth, professional, and truly impressive. The quality of the furniture exceeded my expectations--every piece reflects excellent craftsmanship, attention to detail, and care. It's not only beautiful but also functional and clearly built to last. Your communication, service, and dedication made all the difference. It's rare these days to come across such a dependable and passionate seller, and I sincerely appreciate the pride you take in your work. Thank you once again. I'll gladly recommend you to friends and family, and I look forward to doing business with you again in the future.

Here is our furniture fully installed!
Nancy M.

Just received our Next-gen sofa & loveseat and couldn't be happier. Took advantage of the Black Friday special and we are 100% pleased with both the product and the delivery. Their white glove delivery is just that! The crew was excellent! Went above and beyond the call of duty. Very curious and eager to help. This is our 3rd time purchasing from Ashley and will never shop anywhere else.

The manufacture's packaging of the sofa in the middle of the house.
Reut R.

I'm so disappointed by Ashley Furniture store in Concord CA. I purchased a sofa sleeper that was not able to go in the room that we wanted. Was too high. All the store representatives including the sales person Leonardo Amilpa who was dishonest with providing information about their return policies (that is illegal in California, checked with a lawyer) and store terms & conditions. Through the delivery guys that pressured me to sign without sawing me what I'm signing for. The store customer service representative Bratt that was very not helpful and not understanding to the situation that they left the sofa in the middle of my house (still in its manufacture's packaging) and on my second call hang up the phone to me. All I wanted is to return this sofa and take a smaller one that can fit in my hallway to enter the room. But now they refuse my legal right to return this item and get my money back for it! I'm so frustrated and disappointed by their behavior all along, they completely lost me as a customer and lost everyone I know!

Alex at his best! Honored and pleasure working with you! THANK YOU.
Slava C.

Great customer, service and special shout out to Vincent and Alex, as well as the store manager, and regional manager, who all took part in resolving our delivery issue and putting us in the new bedroom set. Things got resolved in fast and easy manner with no obligation and headache. The price was well discounted to the reasonable, affordable figure. Pleased to meet good people and to see the smiles of floor manager Alex, accommodating and resolving all furniture issues encounter. THANKS! Will be back for more shopping.

This is the bottom of the end table completely blown out out. Not even real wood.

Recently bought Living room table and end tables from Ashley. Delivery and setup were extremely late. I inspected the furniture and signed off only to find the the bottom of the end table was completely blown out. The delivery people passed this off as good. Heck, they carried it in. They would have known. Upon calling Ashley Furniture they were nice enough, somewhat understanding and after pictures were sent they dispatched a repair person 1 week later. Repair person shows up and says he can't fix it. Ya. They sent out the parts needed to repair and upon further inspection the whole bottom of the end table was crushed. I used the sent out parts to repair but will never do business again with Ashley Furniture. Very cheaply built and Not as described.

Cushion ripped within six months

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Now 6months later. the chair I purchased is just as bad, if not worse. do NOT want to call them but this is a total waste of money!!!!

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2 years ago

Leo was very helpful and friendly when looking for a couch! They have a great selection.

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Ask the Community - Ashley HomeStore

Review Highlights - Ashley HomeStore

Aside from being friendly and welcoming, Alysia is very knowledgeable about the products Ashley has to offer.

Mentioned in 12 reviews

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Interior Spaces Design - Coffee table

Interior Spaces Design

4.6(52 reviews)
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ISD is a company that I would recommend. They are very helpful and professional. Came to my home…read moreon the schedule time. Measured the space where my custom sofa was to be placed. Also samples were provided that would complement my flooring, walls and window coverings. The price was within my price range. The delivery was as expected and delivery personnel were helpful and professional. Took great pride in protecting floors and walls. The sofa looks great and very comfortable. I highly recommend this company.

I rarely write reviews but Ken at Interior Spaces deserves an outstanding one. I purchased a…read moreCalligaris table with a custom top and legs which was being shipped with white glove delivery to a home in the mountains in Utah. When it arrived the ceramic top was damaged so I was told to not accept it and Ken located another one with the right combination of top and legs. When that arrived, it also had been damaged in shipping and Ken said to reject it and he found another one- same problem. I guess the porcelain tops are very fragile and require more delicate handling. Ken never gave up in the quest to deliver the perfect table I had ordered and was communicative and proactive throughout the ongoing issues never complaining once. They just delivered the 4th table which arrived in perfect condition and I couldn't be happier. I've never had such a positive experience from what was ostensibly a terrible one. Calligaris had discontined the combination I originally ordered in the meantime, but Ken persisted in getting that original combination shipped from Italy. Ken, thanks for your persistence, patience and follow-through. I can not recommend you and your store more highly!!

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Interior Spaces Design
Interior Spaces Design - Lovely coffee table and end tables , delivery service was great  very professional,    Thanks Ken for the wonderful service

Lovely coffee table and end tables , delivery service was great very professional, Thanks Ken for the wonderful service

Interior Spaces Design - Calligaris

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Calligaris

Kait's Art Vintage Home - Custom doormats made by Kait! Such a great personalized gift idea

Kait's Art Vintage Home

4.7(9 reviews)
1.9 mi
$$

A boutique is only as good as the owner... and this owner is A+ in my book. She is attentive, kind,…read morehonest, very personable, unique, creative... I could go on. This store is a perfect GEM nestled in N unexpected place in Pleasant Hill. She has beautiful pieces and carries Dixie Bell chalk paint which I love and is difficult to find. The owner, Kait, is super helpful and within minutes of talking to her, you feel like she is a lifelong friend. She is easy to communicate with and it's a no pressure to buy situation. If you have a moment to pop in I would Recommend it because you will be surprised at all of the fun home decor, baby clothes, paint, and more that you will find there. Overall, darling store and owner!

I love this cute place! A friend of mine scheduled a painting lesson as a girls hangout night and…read morewhile I wasn't able to stay for the event, I did come back later in the evening and all of my friends had amazing looking paintings. They also were able to bring in their own snacks and wine to have a little pre-painting wine and cheese. That's not all, the little shop that is attached is incredible! I bought some hand made soap that I just couldn't live without because of how yummy it smelled (my husband chuckled at me as I batted my eyelashes at him to purchase it for me). I also found the CUTEST soap holders. A little basket and one that looked like a old fashioned sink faucet. Super cute! I honestly would love to decorate my WHOLE house with the cute local artist finds that are sold at Kaits. I can't wait to visit again! If you adore vintage and local craftsman work, visit Kaits! It's totally worth it!!

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Kait's Art Vintage Home - With help from owner, Kait, I was able to transform this basic breakfast nook to French country style! See before and after pic!

With help from owner, Kait, I was able to transform this basic breakfast nook to French country style! See before and after pic!

Kait's Art Vintage Home - Santa Cruz beach driftwood tapestry wall hanging for my sons room! Obsessed with it!

Santa Cruz beach driftwood tapestry wall hanging for my sons room! Obsessed with it!

Kait's Art Vintage Home - Yes!

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Yes!

Mancini's Sleepworld - Concord

Mancini's Sleepworld - Concord

4.6(451 reviews)
1.2 mi
$$

Wonderful service from the Mancini's Concord location. I came in on a Saturday, luckily right…read morebefore the rush of other customers coming in, and were immediately greeted by the store manager, Suni. Suni led me through the different memory foam mattresses and in the end I was able to purchase a mattress, frame, and bed topper all within an hour. The frame was on sale for Black Friday and I was able to use an additional $150 off coupon that I found online when signing up for email notifications. The delivery and building of the bed was done the very next day.

I am updating my review.. My 5 star review sadly ended up…read morebeing a 2. The entire reason I came to mancinis was the ease and simplicity of the transaction as this was for my mom and not at my residence. The delivery was not that. I received via text a delivery window of 1-3 pm. The morning of before 10 am I received a call and text from the driver that he would be there in 1 hour. Irritating and unprofessional, but whatever. I thought I would just get it done. I re arranged my day, dropped what I was doing and went to meet him. I arrived a little over 1/2 hour later and let him know. This guy didn't show up until almost 2! No call, no apology. When he did get there he was rushed and rude and lazy. HE was rushed after wasting my day! He actually kind of just threw the mattress on the frame with attitude! Unbelievable. In the end, while I appreciated the knowledge and being able to physically feel the bed, I would have been better off leaving the showroom and ordering online from Amazon. If you decide to purchase from here with delivery go ahead and free up your whole day, as your time will not be respected.

Photos
Mancini's Sleepworld - Concord
Mancini's Sleepworld - Concord
Mancini's Sleepworld - Concord

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Ashley HomeStore - furniture - Updated June 2026

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