I stayed at the Element Nashville Airport for one night when I was in town for work. It is convenient to the airport as well as Opry Mills mall, and both are a quick Uber away. You will want to either rent a car in Nashville or do Uber/Lyft as public transit isn't a thing here. In addition, not much is walkable from the hotel except for a pizza place, fast food, and a local Mexican spot. The bed was incredibly comfortable, and I appreciated the pull shades on the window, which kept the light from outdoors completely out of the room so I got a good night's sleep. The queen sized bed had four LARGE pillows- usually, I have to ask for more pillows, but not here. The shower had quality toiletries and fair water pressure. Everything was VERY CLEAN. The breakfast at this hotel sets it apart. You can get made-to-order omelets as well as breakfast potatoes and French toast. Plus, there's a yogurt bar with Chobani and the usual bagels/croissants/cereal/fruit that all hotels offer. I appreciated that it was included in the price and not an extra cost. Since I only stayed here for one night, I did not take advantage of the outdoor pool, exercise room, or bar, but they all looked inviting, clean, and nice. This was my first experience with an Element hotel, and it is a part of the Westin and Marriott brand. I will definitely be on the lookout for this chain in my travels and highly recommend this location. read more

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We recently stayed 4 nights in Nashville and were looking for a good hotel near the airport. This Marriott Element wound up being a great choice. It was my first time staying at an Element, and we really liked it. The woman at the front desk called it a "low key Westin" and she was right. It wasn't super fancy but it was clean and comfortable. The heavenly bed felt just like a Westin. The room was very spacious. The bathroom had a great shower. Breakfast was included and they even had an omelette station. If you're looking for a nice convenient hotel near the Nashville airport, check out this Element! read more

I love the hotels that cater to clean, wellness so was excited to try this Marriott hotel. It was a very pleasant stay 4mins to the airport! The concierge was all on point and so was the airport shuttle driver. I didn't realize the room was full service with kitchen so that added to my enjoyment. The kitchen faucet had a purified spout for drinking water which tasted so pure. The design was elevated with the floating shelves. Liked the light fragrance of the body wash/lotion. Unfortunately you can't control guests but it was unfortunate that the elevator smelled like marijuana. The essence of the hotel didn't seem to attract that type of guest but oh well. I do think this was the best, closest hotel to the airport so I'm satisfied with my choice. Go, enjoy! read more

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Stay was fine but the parking is a little sketchy. Very close to everything in Nashville.

Nashville, TN. I enjoyed my stay here. The staff is friendly and helpful. The bed is comfy. The shower is instant hot. No weird noises in the night and jet traffic ends at about 11:00 pm. There were some choices for pillows so I got one I actually liked. The refrigerator made a humming noise but not horribly so. The smoke alarm flashes a strobe about every minute. I got used to it and slept well. Breakfast is very good when compared to other hotels. One morning the grill tender offered up pancakes(Yawn), but on another morning it was omelets. Fresh fruit was available as well as granola. Yogurt and croissant's too. Eggs and bacon. And more! To get the best drink out of the cappuccino machine: forget the cappuccino button. First hit the latte button and let it do its thing. Then hit the espresso shot button. It's not a perfect latte but it's not too bad. The orange juice was delicious. read more

This property is is clean, stylish, and offers convenient amenities. First impression was a modern and comfortable. The main lobby featured an abundance of work spaces perfect for catching up on emails, video calls, or just to simply relax. Check-in was effortless and was assigned a room in the 2nd floor. The room was clean and was a studio layout. The space featured modern touches and wood flooring. The in room amenities mini fridge, coffee maker, toaster, dishes, utensils, and a microwave. The bathroom was spacious. I liked the layout and overall design. Other things available on property are a pool, workout room, and daily happy hour with complimentary snacks and wine from 5:30-6:30. There is some room for improvement with service. It's hard to find front lobby staff especially for an early morning check out. This is a great option if you plan on staying near the airport for a next day early morning flight. read more

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I really enjoyed my stay here at Element Nashville Airport! Upon landing, I was able to easily call the front desk of the hotel, and request the complimentary airport shuttle. The van to pick me up was at the airport within LESS than 10 minutes of calling. The driver was very polite and courteous. Make sure to give this hard working staff credit where it's due! I hopefully was able to express my appreciation by giving him a tip. The front desk had a short line that moved quickly and efficiently when I arrived early at 9:45am. I inquired about early check-in, and the front desk Aaron (I believe was his name) was excellent in keeping me informed. He told me they had a full house the night prior (since I arrived on St. Patricks and NCAA weekend), but he told me if something opens up early he would let me know. I waited in the nicely decorated and comfortable lobby area, where there are couches, books, TV, bar, and included breakfast, coffee/tea/water, and he was able to inform me an hour-ish later that a room had opened up, and that I could check in early!!!! I SO appreciated it, and am grateful for the excellent service by Aaron. Overall, everyone here was friendly, polite, and gave amazing service. From the nice cleaning staff that made me not feel rushed, to the kitchen staff cooking up made-to-order omelettes or pancakes included at breakfast. For the price, this place is such an excellent value. I really liked that ubering to downtown and Broadway was very easy from the hotel at night. I felt safe and the parking was ample and well-lit in this very clean, efficient, and amazing hotel! read more

I've been staying at airport hotels lately and at Marriott-affiliated establishments. Element is part of Westin so I thought that the quality of service, cleanliness, and comfort would be comparable. Although the decor looks modern and practical, the floors and tables were not cleaned properly. If you are staying for more than one night, the rooms are cleaned every other day. I don't know if that contributes to difficulty in a deep clean. The staff were friendly and able to accommodate for an early check in. However when I requested for additional toiletries, it was not delivered to my room so I had to go downstairs. read more

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The room is unbearably hot. The air conditioner seems to be broken or it's locked so you can't cool the room off. The bathroom had hair in it. There was hair and dust balls on the floor. The bed is uncomfortable. The bedding is rough and cheap. The pillows are hard and uncomfortable. The walls are thin. You can hear people walk past. Considering this is close to an airport? Having such thin walls meant you heard every single plane. Disappointed because the Element we stayed in while in Chattanooga was so much better. This one is old and not as well maintained. The front desk staff was nice, at least there's that. Would not recommend. There are much better options in the area. read more

Amazing hotel, even has a sink and plates, outdoor patio is beautiful and great for hanging out at night. Everything was very clean and I'm pretty picky when it comes to hotels. Only downside was after 8 hours of walking around on broadway in 80 degree weather I really wanted to get in the pool with my bf "but it's closed for the season" read more

We enjoyed the Element Hotel. It was clean and comfortable. Our room was a nice size with a refrigerator (which I appreciated) and a microwave. The weekend we stayed was very busy, but the staff was attentive, proficient, and very friendly. Many places have pre-packed breakfast, as did this hotel. I have to say that Element has some decent choices. The pool looked amazing with the chairs in the water, but unfortunately I did not get to indulge. The workout room was clean and had all you'd need. We would stay here again. read more

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If we could give Element Nashville Airport negative stars we would. Staff are not welcoming, honest, or hardworking. We had our wallet stolen by staff (witness confirmed) at the hotel bar and lounge area only to have it returned late in the evening without any cash inside. Management is uncooperative with police or investigating into the incident. Zero customer service all the way around. Do not stay here unless absolutely necessary, and if you do, don't accidentally leave your wallet out, staff will be quick to take any cash and tell you you'll get your wallet back without cash inside later in the evening. Sketchy to say the least! read more

After a last-minute cancelled flight and a three hour wait standing in line for the airline to make accommodations, I felt compelled to leave this review because of the condition/cleanliness of the room upon arrival. See photos below. Despite the rocky arrival, they had complimentary breakfast in the morning, a decent gym, plant based body products and snacks, clean common areas, complimentary airport shuttle, and friendly service at the front desk. Cheers. read more

Element Nashville Airport - Dirty dishes left in the sink. - Hotels Near Me - Nashville, Tennessee

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Hotel was clean and beds comfortable. The breakfast was better than most hotels making to order fresh omelets. The staff was very polite. If I'm ever needing a hotel near the airport again I will stay here . read more

I never review hotels. Of late they've started reminding me of funeral homes in the "off season." Today, however, I found a bright spot in a drab field - the Element Nashville Airport. From the start, the manager, Tonya, made me feel welcome. She is energetic and just nice. Tonya explained the property, it's amenities, and encouraged the use of the very nice pool. She also helped me print a form I needed for work, a form that was due the previous week. Again, a true standout from her peers of late, especially since the Hysteria hit. Once in my room I realized just how new the hotel is. Everything was clean, modern, and faux Scandinavian as one would expect from an Element. My room was very quiet and appointed properly - perfect bed, storage, fridge, coffee, etc. There was enough space to get comfortable, including a very large shower. The manager, Tonya, recommended a few local restaurants. There are several dining impetuous within walking distance. She also offered shuttle service to and from several restaurants. I settled on one of Tonya's close by recommendations and was not disappointed. All in all, the Element Nashville Airport was the perfect place I needed for my stay. I recommend it if you're flying or have business close by. You won't be disappointed. read more

Element Nashville Airport - Wish I'd brought my suit.... - Hotels Near Me - Nashville, Tennessee

A string of cars including mine were broken into in their lot one night while I was on vacation. They refused to cover the damages, you should consider other arrangements if you're looking to stay in Nashville read more

The property itself was nice, room accommodations were above average, the front desk staff & crew were extremely service oriented and pleasant. However, a billing error caused me to have to contact the GM and this is where the experience went south. I'm guessing Element Airport Nashville had a change recently, as this person "Tonya" who my reviewing predecessors have positively noted was definitely not who I dealt with. I booked through Hotels.com and paid up front. After checking in, I was asked for a credit card to keep on file for incidentals. This is standard practice, so I didn't think much about it. When I discovered they held a $200 fee plus the equivalent of 1 night stay on the card, I inquired immediately. The hotel is fairly new, and suffice to say the staff seems to be as well. I knew it was a correctable issue, so I asked how it would be handled and they assured me it would never hit my card. They gave me the business card of the GM. When the charges appeared 2 days later, I had to call Mike Callahan. Mike came across as pompous, arrogant and disrespectful. Although I was bothered, I didn't feel the need to be angry because I was sure it was just an oversight. After calling and leaving messages and having internal staff email him (with me in copy), I still had to track him down to connect directly. After he basically threw his staff under the bus for incorrectly checking me in, he assured me it would be credited in 2-3 business days. Unfortunately, I ended up having to dispute it through my credit card company to be made whole. Mike, take accountability for an untrained staff if that's truly the case, and take better care of your customers. You're responsible for a pretty nice property, which is doomed if your leadership doesn't improve. read more

Stayed the week of 14Apr24 - excellent hotel & Staff very helpful. Andrea Fletcher was covering the front desk and helped me with questions and went out of way to ensure I had answers to all of my questions. Thank You Andrea! read more

According to the 20 reviews this has on Yelp, the Element hasn't had a seriously negative review within the last 9 months. So, I'm thinking some improvements have been made or if anything, negative impact have been avoided. All I know is that (and I'll keep saying this over and over because it's relatively important), based on my experience, this was a pleasant stay. Nearby you have some food establishments, your McDonalds, Kentucky Fried Chicken, Arby's, Panda Express, and other places to choose from. As well as a Walgreens, which is a 2 minute walk up the street. What I like about this hotel is that it still feels new. As in, it's been around since 2019 and kept in good shape, which made it plesant to appreciate. There's a full size refrigerator, kitchen, sink, utensils, filtered water in case you don't want to keep buying bottled water. The bathroom is nice and there beds are quute comfortable. There's a flat screen television that has most basic channels, especially the Golf Channel. Big plus! I didn't utilize either the pool or workout area. But both are decent size amenities. There's also a couple of corn hole games next to the pool They do have a continental breakfast downstairs in the lobby where there is yogurt, cereal, fruit, muffins, mini sausage biscuits, as well as a station where they can make you omelettes, scrambled eggs, and honey wheat pancakes. Overall, the staff was friendly and accomodating, especially when a few more bath towels were needed. I would definitely stay here again. read more

So....The Element is a Westin/Marriott brand hotel. while it reminds us of an Aloft, it shares some of Spring Hill and Residence features. All good. Rooms are pleasantly spaced out. Comfortable. Spent one night 11/14, after 2 of the newest hotels in Mt. Juliet were full, a new Residence and a Home 2. Mark checked us in that night, and performed a good job considering the housekeepers were off Saturday. The room was clean, linens good and the normal "hairs" and shower stains were present. Regardless of the amenities, the B'fast, what determines a great hotel is the "detailed" clean room and linens. Airport hotels are the most used, so always try to find the newest ones and those that pay their housekeepers a decent wage to ensure a clean room. That said, the hotels should be detailing all the rooms while in COVID. Business is slow and rooms are staggered between guests. Perform minor touch-ups, dusting, and mold removal. read more

On 1/6/2022 I was supposed to be checking out.. the young lady at the front desk (brown wavy hair Caucasian) was VERY RUDE!! And didn't seem interested in helping me at ALL!! She should be fired no second thoughts.. not what I expected from "southern hospitality read more

I stayed in one of your hotels this past weekend. The location was nice, and the hotel was perfect. I normally stay at the Hilton, but I figured I would give the Marriott a try. I wanted to bring my children on a weekend trip to reward them for all the hard work they have done on their summer school and for sitting in my office every day this summer while I worked. I am on a very tight budget. I have a spreadsheet to track all of my expenses down to the dollar. I was unaware of the $200 incidental fee upon arrival. I had planned a few things for my kids and I to do over the 2 day 1 night stay. Nothing elaborate, just going out to eat at a restaurant and getting ice cream, and swim in the pool. I was double charged the incidental fee. They told me the initial transaction did not go through so I needed to swipe again. I checked my bank account and realized there were 2 $200 charges on my account. I informed that lady at the front desk. She said she would ask the manager about it. I called customer service that evening and they said they would have it removed the next day. I have called the hotel several times and they assured me someone would call me back. They were very nonchalant. $400 may not be a lot to some, but it is a lot to me. I work very hard and come from humble beginnings, that changed the . In my management experience when I messed up, I called and apologized. I felt unheard and I felt undervalued when speaking to the staff. They just kept saying it was out of their control and that it would be back in my account in 7 business days. Well, I didn't have 7 business days to wait on $400. Part of that was the money I had planned on using to take my kids out. We were basically reduced to dominoes pizza in the hotel room for our mini vacation. Every guest is important. I didn't feel valued or understood by the staff. I just wanted to let you know. It is now day 4, and the money still hasn't been credited back to my account. Here is the reply I received, they will absolutely not ever get my business again. Hello Nicole, Good Morning. I hope you are having a wonderful day! I am sorry to hear your stay did not live up to Marriott expectations. Credit card holds can take up to 7-10 business days to fall off of the card depending on your bank. Please let us know if, it has not fallen off of your card within that time frame. In closing, we are grateful for your support of Marriott International Hotels over the years and do sincerely hope that we may continue to have the pleasure of your company in the future. Sincerely, Andrea F. read more

Ordered a Barbecue Pork Flat Bread Pizza at the bar and it was awesome! My Vicki has went above and beyond on all my Margaritas. She kept working so hard at finding exactly what I liked and loved until she figured it out and now I get the best Margaritas in town just the way I like them! Definitely recommend this place. The stay has been great and sort of glad I don't have to leave until April!! read more

Room fine. Lifetime Platinum Elite and not offered a water. Bar closed at 10 but really 9:30. Limited food. Stay elsewhere.

Incredible people. My flight was canceled and I needed a last minute hotel. Liz at the front desk was so friendly. It was late and I didn't have dinner, the chef made me falafel burger (off menu) and when I asked for something sweet, they made homemade cookies (off menu). Lovie at the restaurant was attentive and very nice. The room was clean with extra amenities so that was great, but the people put this place over the top. Thank you! read more

Worst place I have seen. Do not get stuck there at night if you do not like being yelled at and kept waiting for nothing. We have been sent to this place from Hyatt that was overbooked (separate story). Hyatt sent them an email explaining that we have already paid them and they are covering the cost of the room. The night clerk was having nothing of it and wanted them to provide her card numbers and bank account numbers while keeping us waiting in the middle of the night! She already had the confirmation and could have figured out the technicalities after accommodating us! This is what hospitality is all about. Her complaints about stupidity if people on the other end of the line was also excessive and unnecessary. After about an hour of this BS we went back to Hyatt, where they finally accommodated us. Stay away! read more

Apparently the "Element" concept is cheap minimalism cloaked in "Eco" B.S. By far the worst Marriott property I have ever stayed at! 1. No regular closet, just a big wardrobe inconveniently next to the entry door, with NO hanger rods - useless except maybe for stuffing a body in. 2. In bedroom, a baby closet with small, short compartments perfect for your hanging clothes, if you're a dwarf maybe . . . 3. No full-size chest of drawers or dresser for folded clothes, just three tiny drawers, each big enough for a medium-sized dictionary, maybe. No nightstand drawers either. 4. No luggage stand. 5. "Suite" consists of three tiny rooms with barely enough room to turn around in each one. 6. To be fair, bathroom is spacious and shower was nice with powerful flow (but maybe not very "Eco" ?) 7. Single small towel rack poorly located in bathroom, far from sink. No towel racks on walls. Just use each towel once and then throw on floor? Not very "Eco" to my mind. 8. No actual hot food at breakfast buffet. Make your own instant oatmeal from a package, or reheat a pre-made breakfast sandwich, that's it for hot food! 9. Understaffed; rude staff, night clerk answered every my every question with a flat "I don't know". Asked for manager; never saw one. 10. High-tech Espresso machine at breakfast was a nice touch but not well-maintained (understaffed again) and worked only erratically. When we tried to get frothed milk, it didn't work. I lifted lid of the milk compartment to check, and there were three fruit flies swimming in the milk! (I have a picture.) read more

I was booked for two nights and after the first night they switched us to a bigger room and I left at $365 designer belts in the first room I was in in by the end of the night after I moved rooms I called downstairs to see if it was in lost and found and they begin to tell me they are not responsible for my stuff and they threw it away when I've had multiple things to be left in other hotels for days and been able to come back and pick my stuff up or if they've shipped it to me the manager that works 3 PM shift was very rude and then begins to question me after I asked where my stuff was and didn't help he was very disrespectful and no help at all . I would never stay here again and I highly recommend no one else to if you don't want to worry about your stuff being took . read more

We typically stay at Marriott Brand hotels but this place is a disaster!! We checked in for 2 nights on a weekend. Our toilet does not work. They cannot fix it because they have no maintenance on the weekends. We asked to be moved to a room with a working toilet. They said they are totally booked. How do you have a completely booked hotel with no maintenance?? They are obviously making money. Perhaps call a plumber in?? I am paying for a room that we need to go to the lobby to use a bathroom. Truly unacceptable! Very disappointed in Marriott! read more

Tonya was amazing! Great friendly staff all around! The rooms were clean and spotless, and the beds comfy. The lobby is so nice, it's beautifully decorated with that modern look. Its honestly nice enough to just sit on the big couches in the lobby and hang out! They have coffee readily available, everything about this place is good! read more

Great hotel! We really enjoyed our stay! Breakfast was amazing and the pictures of the facilities are accurate! Very beautiful rooms and lobby. The only downside is if you have late checkout they will still come to your room at regular check out time. We will be back! read more

Tonya was delightful. Great stay. Every trip will be here. Loved it. Best airport hotel.

Clean hotel, nice room. You have to call to get the hot water turned on to take a shower. The breakfast advertised turned out to be a very limited amount of pre made egg biscuits that tasted like paper. Perhaps if we weren't going through Covid they would have a better spread. Decent location, close to the airport. Good value for price. read more

This week, my daughter and I traveled to Tennessee for her college campus tour in Knoxville. We were trying to get back to California and unfortunately we were caught in the back-to-back storms that hit the southern states, including much of Tennessee. We arrived in Nashville very shaken by the storm and saddened that our flight scheduled for the following day was cancelled. Upon our arrival at The Element, we were greeted by Tonya, the general manager. That's when everything changed for the better!!!! Never, ever have I felt so welcomed in a hotel before. Tonya took AMAZING care of my daughter and I while we were stuck in Nashville. With no vehicle, no access to the restaurants (most of which were closed due to the storm), and all food delivery services out of commission,Tonya invited us to a Chinese dinner the first night. The following evening she arranged for food to be picked up and delivered to us at the hotel. She went above and beyond any customer service I have ever received. She even offered to cook dinner for us if we had to stay an additional evening. We were fortunate enough to fly out on that third day and she even checked up on us to make sure we arrived to our destination safely by text messaging us. Tonya is the epitome of southern hospitality!!!! read more

Awesome rooms, new and clean. The staff was also extremely helpful and willing to provide amazing service. Special shout-out to Vikki, Troi, and Shelby for the top tier help and service. Will recommended this hotel every time! read more

The rooms were clean, nice and spacious. We flew in late so we had a late check in and the customer service was awful!

Took for ever to check in. And you can not get a digital key if it's you first time to stay. Not convenient

Wouldn't stay here again. I travel a lot and this hotel room was dirty on arrival. Mold in the shower and badly built up soap scum all over the shower walls. Multiple hairs found on dining sink, in shower and throughout room. Floors were dirty with sticky stuff stuck on floor in bathroom. This is a newer hotel that they do not take care of very well. Regardless of amenities a hotel room should be clean and this one was not. They need to severely improve their cleaning. Another thing is that I only saw one staff member during my stay wear a mask. Even engineering who was going into rooms wasn't wearing a mask. Several customers walking through hotel and using elevator with no mask on. No staff member enforcing mask or covid policies. Very scary read more

I had an excellent experience during my stay. Staff was super friendly and helpful. The room had a very modern design and extremely clean. The coffee machine in the lobby was amazing. I'll stay here every time I come back to Nashville. read more

Worst hotel experience I have ever had. We prebooked the 2 rooms online almost a month in advance. Both were supposed to be 2 bedroom suites. Got to the hotel took over 30 minutes to check in. We went to our rooms and both rooms were single bed rooms. Went back to front desk to fix it (which somehow still took almost another 30 minutes). They were able to change one of our rooms to a suite. While standing at the front desk they were telling the person next to us their room number and it was the room that we didn't swap. So they almost put someone in our already occupied room! Even after all this somehow checkout also took over 30 minutes. They tried to charge us for 2 suites even though we only had 1 suite. Finally said they were going to fix it and charged the correct amount. About a month later charge me again because an "audit" found they undercharged us. Probably because they still showed us in 2 suites which is what we booked and not what we were giving and charged for. Totally incompetent. I spent around 2 hours of my vacation dealing with the front desk for hotel rooms that I had already booked. If zero stars was an option that is what I would pick. read more