Cancel

    Open app

    Search

    Element Santa Clara

    3.7 (110 reviews)
    ModerateHotels

    Element Santa Clara Photos

    You might also consider

    Recommended Reviews - Element Santa Clara

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - Element Santa Clara

    Pool view from 5th floor
    Saya M.

    Stayed here over night for the FIFA match. The service was very friendly and when asked for more toiletries blankets and towels they dropped them by very quickly. I enjoy the amenities here. My room was cute clean and chic. I would definitely stay again. The only thing I think they can do better is have the extras we asked for ready in the room because when making a reservation we did note more than 1 person was staying in the room, but asking for it wasnt hard at all.

    Pool
    Nate S.

    I've stayed here a few times and I really do enjoy this hotel. The rooms are always clean, and the hotel has good amenities. The gym is pretty good, and the pool area is nice with towels, seating, restrooms, and a grill. The free breakfast is very good. Bagels to toast, hot foods like eggs and sausages, yogurt bar, cereal, and juices/coffee.

    Ann N.

    This has been my go to hotel when I'm in the area for the last few years. It's newer than some in the area, clean, service from the front desk to housekeeping have been amazing. I have higher status on Bonvoy so I always get acknowledged for it and upgraded upon check in. Some of the workers actually remember me as I stay here for work, our office is a few blocks away or a quick 3mins drive or I stay here for personal trips too. They have a daily breakfast served. I'm a simple breakfast person so the spread they have is more than sufficient for me. We have tried the bar and although not a huge variety, they have the gin I like and other bars in the area does not. The bartender who's here in the evenings alway know how to make our drinks. Never any issues. Rooms are spacious and clean. Will continue to come back. Vy is the sales manager and is so attentive and makes sure I'm taken care of. Myra is everywhere. She's helping with the front desk check in and then the next day, I saw her with the breakfast set up. Still with a smile and hard working.

    Jen C.

    I absolutely love this hotel and always opt to stay here! There's so many positives. Also, I am so happy I can take my dogs with me, and there's no pet fee! This is a major plus and always wins me over when booking a hotel in the Bay Area. It's just so convenient, parking is pretty abundant, and there's free breakfast! You can't go wrong. The rooms feel quite large, with a small kitchenette that includes filtered water, a fridge and a microwave. The room itself just feels super cozy. Staff is also wonderful and incredibly friendly. I stayed here several times, and each has gone without a hitch! Absolutely, here's an expanded and polished version: I absolutely love Element Santa Clara and always choose to stay here! There are so many positives to this wonderful hotel. One of the biggest perks is that I can bring my dogs along, and there's no pet fee! This is a huge plus and always wins me over when booking a hotel in the Bay Area. The convenience factor here is unmatched. Parking is abundant, and there's free breakfast, which is always a treat. You just can't go wrong with these amenities. The rooms are spacious and come with a small kitchenette that includes filtered water, a fridge, and a microwave. The room itself feels super cozy and perfect for winding down after a busy day. The staff at Element Santa Clara are also fantastic. They are incredibly friendly and always go above and beyond to make your stay enjoyable. I've stayed here several times, and each experience has been flawless. The consistency in service and quality is truly commendable. Additionally, the hotel's location is perfect for exploring the Bay Area. Whether you're here for business or leisure, you'll find that everything you need is within reach. From the modern decor to the thoughtful amenities, Element Santa Clara offers an exceptional stay that keeps me coming back time and time again.

    Fumika T.

    Hidden gem in the bay! Redeemed my annual free night here after a night out at topgolf which is only 10 minutes away. We didn't have any time to take advantage of the amenities so this review is mainly for the room stay. The room is super spacious with a nice open view of sunset, and there's a lot of food options in the same lot; could easily do a staycation here. They didn't let me do late checkout though even as a gold member so that was a bummer.

    Cappuccino machine in lobby
    Amy O.

    PROS: Close to Levi Stadium Upgraded continental breakfast Tall shower heads Lots of parking Starbucks in same parking lot Easy check in Stocked mini store in lobby Elevator requires room key for safety Cappuccino machine in lobby Kitchen in room CONS: Parking is $17 Room temperature was like 80 degrees and I was melting It's loud because the soundproofing is terrible

    Egg white scramble
    Tresla G.

    Element Santa Clara took the cake for me. Element is one of my favorite hotels to frequent when I travel for business. They have an incredible breakfast. The property is always clean, bright, with excellent staff. Upon check in I was greeted with a warm welcome. I had a wonderful good night rest. The beds are everything. They are two things that make me want to stay at a hotel, the bed and the shower. Both were amazing! I went to breakfast and had the most lovely experience. Alma in the food service breakfast attendant at the Element was incredible. She had over 25 years of hospitality service. She made me feel like a queen. I even got a chance to speak with Kevin the General Manager. Great Day

    Nice comfy Westin bed
    Max L.

    I stayed here for three nights in January around NYE. **Location** It's located near Great America, Mercado and Levi Stadium. Also nearby Rivermark of Santa Clara for shopping. **Check-In** Check-In right by the door to your left when you walk in. Super easy and friendly front desk. **Accommodations** I've stayed at the Element in Barnaby, BC and enjoy their Westin beds. I stayed in a one bedroom room which had a separate room from the kitchen and living room. The kitchen area and counter was useful during my stay. **Amenities** They had a descent size pool and gym which I did not use during my stay. I did sit outside the fire pit for 20 minutes. Good breakfast, be prepared on game day, it gets busy. On quieter mornings, they were able to fulfill my request for an omelette easily. I was able to get street parking in front of the hotel. **Local Attractions** Rivermark is nearby if you need to pick up some grocery. Of course Levi Stadium is nearby which I would if you travel from out of town for a game.

    Complimentary breakfast in the morning from 7-10am
    Katherine H.

    Pets stay free here! The rooms are all suites, spacious and clean! They have a decent sized pool and jacuzzi and lots of lounging spaces. Parking is $14/night but since it's located in a business park, you can also find lots of other spaces to park around the area. Super close to 101 freeway. The only downside is the walls and floors are thin so you can head all the stomping from above and the planes that fly above. Shower pressure is nice as well, and they have all the items you would need for a kitchenette.

    Breakfast

    See all

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rena S.
    4
    229
    263

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of N C.
    1
    35
    8

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John S.
    35
    14
    2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Jenny N.
    617
    49
    22

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rachel D.
    218
    19
    11

    7 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of J J.
    4
    77
    8

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of C R.
    21
    302
    110

    6 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ayn R.
    0
    67
    0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David D.
    40
    46
    43

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gus C.
    31
    34
    6

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Great stay, wonderful clean rooms, (suite style), was here for 6 nights for business and felt at home.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L S.
    0
    11
    0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 3

    Ask the Community - Element Santa Clara

    Review Highlights - Element Santa Clara

    Beautiful decor, kind and superbly helpful staff, clean, comfortable rooms, plentiful and hearty breakfast.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Hyatt House Santa Clara - Guest Room

    Hyatt House Santa Clara

    (113 reviews)

    $$

    North San Jose

    We've stayed around many different Hyatt hotels before and really enjoyed it. This one was just…read moreokay. Pros: 1. Hotel is right next to a bunch of restaurants and Safeway. A few restaurants we saw while walking around the plaza - Red Robin, Dave's Hot Chicken, Cold Stone Creamery, a pizza place, a Mediterranean restaurant, Chinese restaurant, etc. 2. Front desk was super nice 3. Free buffet breakfast in the morning - scrambled eggs, home fries, sausage, pancake, bread for toast, donut hole, cereal, boiled egg, fruit, juice, milk, water, coffee, etc. my son was disappointed there were no bacon. 4. Hyatt house has all the convenience you need if you are staying for a while - microwave, fridge, dishwasher, sink, cups, plates, utensils, pull out couch. Cons: 1. When we pulled out the sofa bed, and my son started unraveling the sheet left there to use, we found a couple of bugs on the sheet. We immediately went downstairs and reported the issue and received a new room. 2. You needed to scan your card to use the elevator. But it took several tries of sliding it in and out before it worked. I'm guessing since this is an older hotel that is why the card reader was having issues. 3. Parking for the hotel is like the general parking for the shopping plaza. Front desk provided me a parking pass to place in my car. There wasn't a parking lot just for hotel guests. Neutral: 1. We didn't get a chance to use the pool but did go check it out. It is towards the back of the hotel, and had an outdoor shower as well with a few lounge chairs. I'm not sure why the front desk told us to use the pool to walk outside and turn right. When you could have walked past the elevator and past the gym and down the corridor towards the back and there was a door to go to the pool that way instead of walking outside.

    I really liked the location because you could walk outside and go pick up some coffee, food, or…read morehead to the supermarket. Our room was comfortable and the small kitchen was a plus. Due to the ongoing C19 pandemic they were offering bagged breakfast which was awful, so we declined after trying it once.

    Hilton Santa Clara

    Hilton Santa Clara

    (397 reviews)

    $$

    Month of stay: August 2025…read more Visited for my birthday trip. They try to ring you of your money with expensive rooms, $25 parking per day, and the food at the restaurant being expensive as well. But it was a beautiful hotel, friendly staff, great room, and conveniently located next to Levis Stadium and California's Great America. The hotel is currently going through a renovation, so maybe wait to visit until after.

    I wanted to share my experience with Hilton Santa Clara during their Super Bowl tailgating event…read more On a positive note, the food and drinks were delicious, and credit is due to the kitchen staff and chef. As a long-time Hilton Honors member who has enjoyed staying at Hilton properties for over 20 years, I was excited to attend this event with my son -- our first Super Bowl event together. Unfortunately, the experience was extremely disappointing. A few days before the event, I called ahead to ask about the non-hotel-guest policy and pricing. A very pleasant employee named Ana explained that the cost would be $50 per person, which included access to the bar area, food trucks, game viewing, and tokens toward food or drinks. When we arrived at registration on the day of the event, we were told the price had increased to $100 per person. At no point was I told that pricing was flexible or subject to change, which felt misleading and unprofessional. Once inside, we were informed that if we left the hotel -- even to access the food trucks -- we would not be allowed back in. This was an extremely restrictive policy, especially after paying a premium to attend the event. We were seated at table 105, which should clearly identify our waitress, although I did not catch her name. From the start, there was no greeting, introduction, or acknowledgment. We were there from approximately 12:00 PM to 6:30 PM, and service was consistently poor. My son, my friend, and I repeatedly ran out of drinks, including water, and often had to search for the waitress for long periods of time just to request refills. We observed the same issue at nearby tables, with other guests walking to the bar themselves due to lack of attention. I want to be very clear that the low tip was not due to being unwilling to tip. I typically tip 20-25% for good service. The reduced tip was strictly a reflection of the poor and inattentive service we received throughout the event. As the game was about to start, it became apparent that the TVs in the bar area had little to no audible sound. Only one TV in the lounge area could be heard, prompting guests to move chairs just to hear the game. When we requested assistance, the first manager who arrived told us the TVs were already at maximum volume and that nothing else could be done. That response was unacceptable for a paid Super Bowl viewing event. Thankfully, after requesting the General Manager, staff collaborated and resolved the issue by bringing out a portable speaker connected to the TVs. While this fixed the problem, it should have been an immediate solution rather than a last resort. This experience -- misleading pricing, restrictive policies, poor service, and lack of proactive management -- was especially disappointing given that this was my son's and my first Super Bowl event together. My friend also flew in from Florida specifically for this experience, which made the disappointment even greater. Unfortunately, I will not return to this Hilton location for events and will not recommend it to others. I will be sharing this experience so others can make informed decisions about attending future events here.

    Santa Clara Marriott

    Santa Clara Marriott

    (384 reviews)

    $$

    This was a pretty good Marriott property. It had a decent location and was within a moderate…read morewalking distance to a few places (10-15 mins), but for most things, a car was needed. The M Lounge for Platinum and Above members was pretty spacious and had some great breakfast offerings. I had better choices in there than the food provided at a conference I was attending. They also had a killer coffee machine which made some fresh brewed drinks, snacks, and a variety of soda pop cans for a refreshing bubbly drink. I had a room on the 14th floor which had some high ceilings. It made my bed jumping party more fun for sure. The pillows could have been better though (the reason for 4 instead of 5 stars). The bathroom was nice with good amenities and I had a great view of Levi Stadium from my room. I was in the main tower which was nice in comparison to my co-worker who was in some weird maze of rooms. There was plenty of parking available with a few garages that seemed to hold a lot of cars. The conference space was also nice and the right size for what was needed. The staff at the front desk and the conference was amazing. I'd stay here again if I was in the area.

    Pros: Location in city, quiet, comfy beds…read more Cons: Very difficult to navigate, even with a map. It's like a labyrinth trying to find your room if you're not in the main tower. If you are someone who cannot walk long distances, make sure you request a room near the lobby or in the main tower. Doesn't matter if you requested to be near an elevator, the walk to them is FAR and it's honestly easier to find the stairs (which is not an option for everyone). All around not a very accessible hotel. They do not have enough luggage trollys for the size of this place. I only maybe saw 2 at a time, and never when I needed one. Ended up making multiple trips up and down stairs to carry out our luggage. The restaurant/bar area is self-seated, but the service ignored us for ~15 minutes. Decided to skip it and find somewhere else to eat. Their parking entry did not work with the key cards and they had to print out a paper ticket for us to use. Blamed it on "technology" not always working. Frustrating when you have to go back and forth trying to get access to something that costs $40/night. The room itself was ok. The bathroom faucet was loose in our room, making it difficult to use the sink. And there are no microwaves in the room. You have to walk to the market (which, again, is far from anywhere that isn't the main tower) if you want to heat up food or water. TLDR: If you're able-bodied and just looking for a home base while exploring the area, this place isn't bad. Otherwise, make sure you request well in advance a room that meets your accessibility needs.

    AC Hotel San Jose Santa Clara - Corner King

    AC Hotel San Jose Santa Clara

    (65 reviews)

    $$

    What's up: An overnight trip to San Jose/Santa Clarita to explore the area as well as visit Palo…read moreAlto Networks nearby. Reservations were made on their website in advance. Parking: Paid on site parking available. We took an Uber here. They have a dedicated area up front for rider share pickup/drop off. Environment: Located right off the 101 Fwy, there are also plenty of food choices within walking distance. The lobby is very pretty and modern. Staff members were also friendly. We had asked to drop off luggage ahead of check in and returned later to present our claim ticket as well as check in. I had requested for a mobile key, but they didn't set it up...Oh well, physical key card it is lol. What was ordered: - Corner King (comfortable room with floor to ceiling windows on the two sides of the corner walls which lets in plenty of natural light. The windows also have sheer and black out curtains. It's all very open concept with the sink area pretty much being the center of the room. The shower and toilets are behind their own doors but the bathroom is not a separate area from the bedroom. There's a small open closet area, and the mini fridge (with 2 bottles of complementary water) and safe are located on the other side of the sink, facing the bed. There's a TV facing the bed and a desk and chair set to the side. A nice thing is that they have a water station with refillable bottles that you can use.) Yay/Nay/Meh: Yay. The hotel was very nicely designed and felt super comfortable upon entry. I loved the natural lighting in the Corner King room. The staff members were friendly and the room was comfortable. Credit cards are accepted.

    Unfortunately, due to a disturbing experience and the hotel management's appalling handling of the…read moresituation, actually lack of, I must update my rating of AC Hotel San Jose Santa Clara. If any establishment deserves negative stars, this place would definitely be it! On late Tuesday night/early Wednesday of May 20/21, 2025, I walked in past midnight to book a stay. Unfortunately, AC Hotel was fully booked. Fine. I asked the front desk agent, Roselyn, if I could stay in the lobby to search for another Marriott hotel stay since I am a Marriott Bonvoy Gold Elite Member. She agreed, but after I used the restroom in the lobby and told her that all of the lavatories needed attention (NONE of the toilets were flushed, GROSS!), she seemed to change her mood. For some odd reason that night, the Marriott site was down and I could not view any available hotel rooms, so had to call Customer Service. I was put on hold for quite some time because all of the hotels in Santa Clara were fully booked. After a few minutes, Roselyn kicked me out of the hotel because "non-guests are not allowed to be in the lobby after a certain time." I asked her to make a special consideration for me because I was stranded and had no hotel room yet. She did not care and insisted that I leave and even fetched the security guard. She knew that I was alone with no place to go. She had no idea if I had transportation to go somewhere in the middle of the night. I felt like a criminal by Roselyn's unfriendly and incompassionate treatment. What extreme inhospitable treatment by someone in the hospitality industry! My experience prompted me to send feedback through the Marriott website and to call the AC Hotel to connect with the Hotel Manager, Fernando... I called on May 24 and Camille told me that Fernando would call me by Monday, the 26th. May 26 - no call from Fernando, so I called again and spoke to Shane who left a second message for Fernando. May 29 - still no call from Fernando, so I called again and left another message with Shane. Sholanda ended up calling me back instead. Not only did Fernando neglect to return my calls, my conversation with Sholanda was extremely disappointing and, frankly, shocking. I am starting to believe that the staff falls short of giving proper satisfactory customer service because management provides poor examples - After I filled Sholanda in on my interaction with Roselyn, she defended her team member by saying, "What kind of special consideration were you expecting? I wasn't there, so I can't say if Roselyn handled the situation inappropriately. Afterall, we do have protocol that non-guests should not be in the lobby after a certain time." I told her that I appreciate the protocol that looks out for the safety of AC guests and staff; however, although I was not a current guest at the time, I am still a Marriott Bonvoy customer and deserved a level of human compassion. When I told Sholanda that I work in the customer service field and found my treatment as unacceptable and offensive, Sholanda asked in what field because she wanted to compare if my expectations of Roselyn were aligned with hospitality. I told her that her inquiry was inappropriate, reminding her that it doesn't matter what field I am in because the goal of customer service is to ensure that clients feel valued and respected. Roselyn did not behave in such fashion. That is the core of the problem. Sholanda did not seem to understand this concept as she seemed more concerned with hearing Roselyn's side of the story. WOW. We ended the conversation with Sholanda telling me that she would have Fernando call me back. It's now the night of June 11 and I have not heard from him. There is definitely something wrong with the team at AC San Jose Santa Clara - AVOID THIS PLACE IF YOU CAN HELP IT!

    Element Santa Clara - hotels - Updated July 2026

    Loading...
    Loading...
    Loading...