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Element - Sedona

3.8 (6 reviews)

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Hilton Sedona Resort at Bell Rock - Guest room

Hilton Sedona Resort at Bell Rock

(496 reviews)

$$$

We used points for a King 1-bedroom suite at the Hilton Resort at Bell Rock. I will say that this…read morewas a phenomenal deal for the amount of points used. There was construction across from our room so I'm assuming that's the reason the room didn't require many points. We didn't hear any noise from the construction during our stay, but we did see it from our patio. I might have different feelings if we paid $400-500 for a night. We loved the room! It was spacious with a fireplace, kitchenette, lovely decor, and a roomy bathroom with a separate shower. I absolutely loved our own private gas fire pit with chairs on our patio. Wishing we had ordered the s'mores kit from room service. The bed was heavenly to sleep on and everything was very clean. We visited the pool and hot tub during our stay. It was a little chilly so we didn't get into the pool. We were excited about the hot tub, but it wasn't actually very hot, which was a little disappointing. This resort is about 20 minutes from the main part of Sedona, which didn't really bother us, but we didn't realize it at first. It was also $25/night to park. Overall, I really enjoyed the Hilton for the amount of points that we used.

Pretty resort but for staying as a Diamond member we had the WORST experience, especially with the…read morehead lady Michelle at the valet station. I will get to that in a min. Our view was full of construction people working when we over look the lawn so really no use being on the balcony since there was so much noise during the day. I came a day after my friends did, and while waiting for my car the next morning, this lady Michelle greeted me. She didn't introduce herself so I wasn't sure who she was but I greeted back and then she asked so many personal questions it made me very uncomfortable. Where are you going, how long will you be out yada yada. Asking things are none of her business. When we got back, she looked at us and asked if we're checking in? I found out that she actually tried to ask my friend to show ID when she retrieved her car the day before- even though she showed the text that her car was ready. For a group of girls who looked like we didn't belong there, I am sure she recognized that she has seen us before. But for her to treat us like we didn't belong there, is another story. You would expect your employees to recognize their guests and treat everyone with respect, as we are paying with the same dollars, even more so when we are Diamond members. Do better Hilton. This lady Michelle is supposed to be head of the valet service and be a good role model for the staff but all she does is treat guests like me with prejudice and questioning like we are already suspects. If she treats us paying customers like that, I'm sure she treats her staff like shit. We are paying for this service, it isn't free yet we are treated like we are taking advantage of something that we are paying for?!

Element - Sedona - hotels - Updated July 2026

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