Amazing staff! I always feel comfortable during my session. I moved from KC and was initially…read morescared of getting touch ups at a new location, but the staff here has made the transition smooth. They are very thorough!

I just had my 1st last hair removal session with Stephanie and it was fantastic! I had both full…read morelegs and both underarms and it took a few minutes under 1 hour to finish. She was super nice, explained everything thoroughly, seemed genuinely concerned about my comfort and her demeanor put me completely at ease. I can't forget to mention the consultation I had with Erin, the office manager. She was also fantastic. I was able to schedule the free consultation within 24 hours. She was friendly, thorough and helpful. I had my 1st laser session scheduled the next day! I had to reschedule and the next appointment was available in 4 days, so there are appointment times readily available, you don't have to wait weeks or months. I'm just blown away by their level of customer service. So glad I chose Milan for my hair removal services.

Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Highly recommend! Awesome, high quality facials and massages at a great price. Sarah is a great…read moreesthetician.

From the moment I walked into LaserAway in Southlake, I felt incredibly welcomed. The front desk…read morestaff was so kind and attentive, they offered me a drink, made me feel at ease, and took the time to tell me about current sales (which I appreciated since I'm considering a HydroFacial package). It was my first time at this specific location, and although I'm not new to LaserAway, this was by far the warmest experience I've had. Nurse Mindy was absolutely amazing. She has such a genuine, personable energy and made the entire appointment feel comfortable and informative. She answered every question I had with clarity and care. Honestly, her vibe alone would make me want to come back. Highly recommend this location!

These gals are super friendly and the office is always very clean. They lose a star for consistency…read morewith their technicians. Some of them are very thorough and some just rush in, do an adequate job and rush out. I do think overall it's a good business, providing a large variety of services. Oh, one pet peeve for me is that there always seems to be a 70% off sale going on. I mean 365 days a year. To my knowledge there is no higher "regular price." I know that lots of businesses do this. It's just kind of lame imo.

Staff members are always friendly and the spa is beautiful! I went here for laser hair removal and…read moreI'm definitely looking into the other fantastic services they offer. I had a STEP consultation and left feeling so informed. It's a great experience every time I'm there and I absolutely recommend it!

Best place to go when you need a ME Day or Me Moment. They offer all the best treatments to get…read moreyou looking and feeling your best inside and out. Melissa, Valerie, Trisha, and all of the other ladies are fantastic!!! I try to go back as often as I can, 10 stars service from the moment you walk in til the sec you walk out!!

Terrible customer service. They nickel and dime you for everything . I've paid way more than I…read moreintended because she sells it to you like an upgrade and she'll throw in a small area yet when you come for your appointment, she charges you for the area that she originally said she'd throw in. Plus she charged me a 25 dollar late fee when I called and gave ample notice; and for an appointment that is in total less than 5 minutes and most of those minutes are spent taking your money; this lady has lost her f***ing mind. I'm in a similar industry; would never do that to my clients and guess what? I still have them. I never see anyone in there so that might explain a lot, and a lot of why she's so desperate for money. I was planning on returning for at least two more areas but I won't support this way of running business. I'm finishing up my treatments and I WILL NOT RETURN.

Don't waste your money or your Groupon money. Bad scheduling and inconsiderate of your time. There…read moreare too many other laser places to waste your time here. Debbie cancelled on me the day of one time and apparently, there's no other technicians.

Professional, caring, qualified,, excellent... as a long…read moretime (15+yrs) very particular client, I recommend them to friends and family. All have been pleased.

Dr. Janie Simmons is the owner of this establishment and she is HANDS DOWN the most caring, kind,…read moreprofessional, and intentional business owner ever. She takes the time to listen to what your skin concerns are and she does everything she can to go above and beyond to meet those needs. They will have my business and referral forever.

These ladies are super nice! I've had the Venus treatments on my neck and upper arms. It's not…read morepainful but it can get pretty dang hot, so just make sure to tell her when it gets intolerable and she can change it immediately. Every month they have specials and sometimes an open house when they offer great deals, be sure to take advantage of that. As for my Venus treatment, I did 4-5 sessions for each area. It's been about 4 months since my last session and results are good. Definitely better than what it was without them. Cheaper alternative to lipo but definitely keep your expectations in check! It's not a miracle worker and you won't look instantly skinner. You also need to go in for "touch ups" a few times every year if I remember correctly.

This is a great place for IPL photofacials. The process was relatively painless with zero downtime…read more I had a total of two treatments so far with the first having the most dramatic results. There were so many small sun spots that surfaced, peppered and sloughed away! As a result of a highly effective first pass, the second treatment is yielding milder results, yet I am happy with the progress. I may return for maintenance once a year. Winter time is best and don't forget to wear sunscreen. My mom is very excited and will get her first treatment soon!

love the place and the staff is great, just wish I could actually talk to a rep instead of having…read moreto deal with an ai assistant when trying to reschedule an appointment.

They wont give a set price up front, as all other med spas do, for reason. B warned, you are…read morethrowing money away here. There are wonderful places not too far that offer normal pricing, no sale tactics, no gray areas.