I walked in to get a 1-hour massage with Wanner. I told him I have a frozen shoulder and he used his magic moves to relieve the pain and improve my range of motion. I won't lie, at times when he was using trigger point massage I wanted to cry but afterwards I was in heaven. Thanks for all you do elements team. read more

Elements Massage - Reception at Elements Massage - Massage Therapy Near Me - Miami, Florida

My therapist, Inaudy, was amazing. I prefer deep tissue so it was perfect. His strength and technique demonstrates how knowledgeable he is. He was very detailed and even positioning my shoulders a certain way to take out some of my back pain. I highly recommend him if you like deep tissue. read more

Glad this is nearby. Excellent experience. Friendly staff. I will go back. Another great neighborhood option for a good massage.

first time here. They have a good introductory special for an hour Massage for $69. Space was clean, inviting and quiet.

Everything's wonderful! All the therapists are a pleasure to work with! Front office are also so sweet and helpful!

My husband and I were desperate for a deep tissue massage after having a ton of tension in our backs and shoulders from work stress. I saw that Elements offered an $80 introductory massage so I scheduled a couples massage with him. The place itself is very clean and the front desk lady was warm and welcoming. One thing I liked is that she never once pressured me to get a membership or insist it was the best offer. I really love places that don't insist on my business because it lets me feel free to choose their business instead of being forced into it. We were called into our massage by two very slender men and the only thing I could think of was "how will they be able to get the deep tension out of my shoulders"...boy was I WRONG. My massage therapist asked if I could handle the kind of massage he felt I needed and I agreed I could. I then got the most painful, but alleviating massage I've ever had in my life. It was not a relaxing massage at all but it was one I definitely needed. It was the kind of massage I would've probably gotten from a chiropractor. Although painful, my massage alleviated built up tension and pain from months and maybe even years of having a stressful, hands on job. I felt bruised from the massage for a couple days but once the feeling went away I felt like as a feather. All the tension I had went away and I didn't feel the tightness I had felt prior to the massage. I'm excited to revisit Elements for another massage...hopefully a more calming massage this time around to really get the full experience! read more

Elements Massage is awesome! Been coming here for almost 10 years. It's always a pleasant experience. Wonderful therapist as well as front desk staff. read more

Elements Massage - Check in desk - Massage Therapy Near Me - Miami, Florida

Clean, professional and absolutely amazing. I have been with Melanie for 3 years and she always makes me feel so relaxed. 10/10 would recommend. I instantly signed up to be a member after my first visit. The front desk staff are so attentive, funny and welcoming. Everyone made me feel so welcomed. I truly enjoyed my time read more

The best place ever. Melani is the best, I like my hour in there monthly. Excellent staff

Wanner is the best kept secret here at Elements. Oops... Did I just let the cat out of the bag! You will certainly feel like a million bucks after you leave here. read more

This is a great massage place, I have been a member for 5yrs now with no complains. Sometime some of the masseurs leave but overall they always have top staff. The listen and keep a good history of your treatments. Deep tissue is your need Inaudy is your guy. read more

Elements Massage - Best deal - Massage Therapy Near Me - Miami, Florida

Wonderful place with kind staff. Had an amazing massage with Yliana. Will definitely be back.

I have been coming here for years and love the availability (I book a month in advance for Weekend appointments) and the simplicity of getting in and out. Inaudy is great and listens to requests. read more

it was so sketchy i wouldn't recommend to anyone it smelled like mold and mildew the entirety of my massage

Amazing location. A very fair pricing structure with a membership option. They are currently running a special for monthly memberships which makes a great deal an excellent deal. The quality of the place is top notch with friendly staff. Most importantly, the therapists themselves are fantastic - as good as they come. Would recommend and it's a great investment in health and stress relief read more

I've been going here for a long time and I usually stick to the same masseuses (Sandra and Cheneli) but I tried Yliana today and she's great! read more

My husband came here after deployment.. holding a lot of knots and stress on his back. He came out feeling brand new! I'm pleased with the experience and so is my husband.. read more

There's no place like Elements Massage in Pinecrest. I've been a regular client here for the last 4 years and I cannot get enough of the services offered here. Every masseuse is excellent and skilled in their crafts and the front desk staff is always very friendly and professional. I am a member at this location for the monthly wellness program. It is totally worth the subscription. I cannot recommend Elements Massage in Pinecrest enough. You've just gotta go experience it for yourself. read more

All I can say is wow mind blown. I originally came to give a gift or take to somebody else. But between the conversations I had with a pre-person waiting to get a massage and the sweetness kindness professionalism of the receptionist I ended up becoming a member. I am so glad I did had my first massage today and it was phenomenal! I had a medium to deep tissue massage , uh oh because when I mean, deep tissue, they do mean deep tissue. But I will tell you this it's the best massage I ever had in my life. I had two major notes in the middle of my back and one of my neck and I was basically stiff from the waist up. He began to work on me and as soon as I got up out of the bed, it was a completely new different person. The back was perfect. Everything was perfect and I feel fantastic. Highly recommend them and with the membership deals that are going on. You can't beat it. Fantastic. Kudos to everybody and kudos to the owners and managers for having such a fantastic staff. read more

I've been coming here for years and Yury is absolutely amazing and all the staff are courteous and helpful!

Everything about my massage was so relaxing. The atmosphere soothes my mind the second I walk in and I always have a great experience here.

The room was unclean. I canceled my membership about 2 weeks ago and now they won't answer my calls so I can give my 3 hours to someone who is a member there. read more

You can never get a opening ever never ever ever ever so don't even waste ur money! Every location u can never get anything available unless booked very far in advanced! NOT WORTH IT read more

I asked for two beds next to each other so I can stay with my sister as this was her 1st time. When I arrived they gave me an attitude just for asking. I didn't get the two beds next to each other because they refused to accommodate. Okay fine. I still got the service. My technician was interrupted half way thru my service by another technician who bitched at my technician right next to me, for using her bed. My technician apologized and explained that she was told to use this chair. They had me GET UP AND MOVE IN THE MIDDLE OF SERVICE WHEN I CANT OPEN MY EYES! Guess where they MADE me move to. The bed next to my sister that they told me they couldn't accommodate. By then it useless to me. I worked at Nordstrom for over 15 years. I wrote the service letters going out of my way to accommodate or apologize and try to correct any complaints. I wrote and no one bothered to offer an apology. Very unprofessional. Never went back. read more

Elements Massage in Pinecrest has always had very capable therapist whenever in need but my last 3 appointments with Rebecca has been outstanding! I would highly recommend her for your next visit. Todd R read more

My husband and I came for a couples massage and honestly we both are very disappointed. We got there ahead of time to fill out paperwork as requested from the receptionist so that they can start a massage exactly on the hour and of course the paper ask you what areas do you wanna work on so that the therapist can know etc. as we enter the therapist go over the paperwork with us and we both explain our problem areas that we want extra work on. To start off they did not complete the hour. They brought us in late even though we were there 15 minutes earlier and actually started working on us about 10 minutes into the hour and we left five minutes early. During the entire massages, my husband's therapist kept fighting with her chair and accidentally banging it against the walls and grunting of frustration which i find unsettling when we are just trying ti relax, my therapist didn't even give me a foot massage and I specified one of my problem areas where one of my ankles and foot, my husband told his therapist that his shoulder was hurting and wanted extra time in said issue, and she worked on his legs more than his back and shoulders. So everything we communicated went out the window. After our "hour" was up we went to check out and the receptionist tried to double charge us without knowing or realizing the previous receptionist already charged us with our gift cards which i explained to her (lack of communication on their end) but then she said they only had one of the three gift cards i handed them. To end my relaxing time she had me stress to prove and pay a balance and thankfully she called the previous receptionist who explained everything to her. In all honesty we had such a distasteful experience that we were both looking forward to as parents of two and I'm quite sad about it because we used our gift cards that we've been holding onto for such a long time for a special experience, and to use them on this experience which is not worth it at all. not to mention being charged the hour and only getting a 45 minute massage. read more

I have been going here for Several Years. The massage therapist are excellent Ans knowledgeable read more

Long over due review and an unforgettable experience. I don't recommend gift cards (GC) from this place; or the place. Mainly because they are lacking customer service. Why? I went to redeem my gift card for a 90 minute massage, as I was leaving I was asked to pay for the services because the GC was invalid... Mr. Hector the owner, emplied it was stolen (which really upset me the most). It turns out Mr. Hector the owner also forgot how his GC system works. Yeah so the relaxation obtained during the massage was immediately voided. I paid again! Why you may ask? It was to show Hector I was not the thief... however on hindsight, I could have walked out (yeah but that's not me). Instead, I went back home to speak to the person who gifted me the GC and asked them to look back throughtheir CC receipts from 3 yrs ago (thankful for CC records). We were able to prove that it was purchased and the credit was in my profile... the staff just failed to do a better job at researching the issue.. they had all my information in the form I filled out and a profile of the person who purchased the GC (who by the way was never rendered services there... another clue) Fastforward, I got my refund (2nd payment) back but Mr. Hector did 0 attempt to gain a customer back, did not offered a do over... who am I kidding, from the guy who accused us of stealing a GC [sigh]. A waste of money, if you asked me; I walked out stressed over the situation of having to pay for a gift that was given to me. The cherry on top? Well, I was asked whether I would be interested to enroll in their program for monthly massages.... while they were accusing me of getting a hold of a GC without any funds! This is to laugh for... ah, NO not interested! All I want to leave you with is... that if you are considering this place for a GC, do your research. My advice to you... save your receipt and proof of purchase in case you need to come back to them. At Mr. Hector, your apologies were not accepted because you did nothing to make it up and that speaks volume about your business and the customer service you offer. My review is to make you (the consumer), aware of the things you may experience when dealing with an incompetent business establishment. I would like to clarify, the one star was for the masseur! Who also got a nice tip from me because I didn't know the GC also included a prepaid tip. read more

If I could put zero stars I would do it. My wife went there for a therapeutic Massage. She went there on monday 1pm The person that provided the service was kind of rough with her. My wife told it was painful when he was doing the massage. This person told her that it had to be that way," it was normal". Well since the massage my wife has many bruises on her body and cant barely move. Her neck, shoulders and arms can barely move, she is in a lot of pain. When we called to let them know what has happened, they told us that it was normal, that if it is too painful she should go to the doctor... That it is not their problem. This has to be the worst customer service we have received. We want a full refund! And not only that we are really worried of any physical damage suffered due to this massage Awful! read more

Ivan works manic with his fingers and after his deep tissue massage you feel fantastic. The front desk girls are always so helpful and friendly. read more

Always great. Its my go to spot. First time back since covid19. Usually I go 2x a month. read more

I have been coming to Elements Massage-Pinecrest for over 2 years. I absolutely love this place. The front desk staff is always so friendly and helpful. I do appreciate all the reminders as I do tend to forget things so I can really appreciate both text and email reminders. Now to the best part, I have been with Melanie since the beginning of my membership. I started to come here because I was gifted a prenatal massage by another member who is my friend. And ever since I been coming back. My therapist Melanie is very professional, courteous and always make sure to ask me if there is anywhere she needs to focus on. I come once a month for my wellness routine. The studio is so clean, the staff is great and the therapist are amazing. I love coming here every month. If you are looking to add for your wellness routine. I do have a membership and I am very happy with it. When I gave birth, I was able to freeze my account with ease and resume my sessions when I was ready. I have always received great service from the front desk, my massage therapist and the owner (Hector). read more

Always an amazing massage at Elements. Even when I am running late I get the best treatment. I go monthly because of their awesome membership. I look forward to it every month! read more

Elements Massage - Reception area - Massage Therapy Near Me - Miami, Florida

Always 5 stars. From service to massage,they have a great staff! Booking is easy, and precautions are taken very seriously because of COVID. If you are looking for a great massage this is the place read more

My cat gives my boyfriend multiple massages on a daily basis. (MEOW!) However, she needed to give her hardworking paws a day off, so she scheduled an appointment for him to receive a professional 90-minute deep tissue massage at Elements Massage in Pinecrest. Haha! ... (True story!) The staff here is very cordial and accommodating. Spoke to Eric on the phone in order to book the appointment. Eric was very helpful and patient. Upon entering Elements Massage studio, my boyfriend and I were each offered a bottle of water by the receptionist. Stephanie was the expert massage therapist who worked her magic on Boyfriend's overworked muscles for 90 minutes. I decided to leave and run some errands during those 90 minutes. I told Boyfriend to call me when he was done. Well ... as soon as he called me, I could instantly hear the relaxation in his voice. He almost sounded like a different person. If not for Caller ID, I probably would not have even recognized that it was him! Haha! Thank you, Elements Massage, for giving me a new and improved boyfriend! My cat says: "Meow, mew-mew, meow, meeoowww!" which roughly translates to: "Thank you, Elements Massage, for giving my paws a day off!" read more

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Very poor customer service; If you sign up for monthly subscription you are not allowed to cancel over the phone and need to go in person and you will be charged for the next month. Do not have many appointment a available. read more

To begin, after confirming my appointment repeatedly giving them the correct spelling of my name and filling out documents when I arrived my name was still incorrect. I had a gift card for an hour and my massage was a few minutes short. The masseuse came off as rushed and did not relax me at all. Not sure if it was because it was the day after New Year but overall my experience could of been better. read more

I had the worst massage experience of my life at Elements with Bex today. Where do I start.... I paid for a 60 minute session. Admitted that I got to the spa 9 minutes after my appointed time. She took off for about 10 minutes, ostensibly to give me time to undress. She ended the massage session 8 minutes before the hour. So in effect I paid $90 for a lack lustre 30 minute massage of just my back and calf, for what should have been a full body massage. All done face down. On her own she decided to spend 20 minutes on just my back such that she could not reach other parts Very Horrible experience. I'll never be going back to Elements. Bex is the worst masseuse I've experienced in my entire life. read more

Love my visits here, Victor is a miracle worker. Simply the best. Victor knows what he is doing and is the only therapist I trust for the "big stuff"! The front desk staff is friendly and polite and the atmosphere is peaceful. read more

I have been coming for a few months and the front desk staff are always so attentive and professional. Melanie is the absolute best and is so sweet! She really takes your preferences into consideration with regards to pressure and technique and even her voice is calming. I would absolutely recommend doing yourself a favor and coming here if you've had a particularly stressful week. You won't regret it! read more