Awful!! The salon is dirty. The woman doing my pedicure was rough and careless. Not at all relaxing. I had a $10 off pedicure coupon that I tried to use in the spring and was told I couldn't use it until the summer. I tried to use it for my pedicure yesterday and was told I can't use it until winter. Sounds like a scam to me!! read more

Came I for a pedicure. Deluxe pedicure $75.00 did feel a little rushed. My feet also are not in the worst shape so I wonder sometimes is that why I feel it moves so fast? They do some things I've never seen done at a spa like wrapping the towels around your leg and plastic on top of it. They also did this around your feet very nice service. Just again a little quick. Got a manicure also. Did good with that. read more

I have always loved this place but will not be back. 9:30 appointment so it was not busy. They scrapped my heal and drew blood, 2 cuticles were bleeding, paint job looks like it was done by a 5 year old. Obviously the guy felt bad..apologized and gave me a coupon for $10 off....but still charged me $65. Never again! read more

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I came here with my sister as a walk in and there was a wait. Kenny informed us that it would be a wait and offered for us to come back in an hour. He was very polite and accommodating, offering to schedule us the following day if we didn't want to wait. He informed us that it was the week of prom and they were very busy. We returned an hour later and were promptly seen. My nail technician Johnny was an excellent nail tech. He new exactly what I wanted and delivered. If I lived in the area he would definitely be my go to nail tech. He was very friendly. The nail salon has been renovated and is very pretty on the inside. The pricing is average. I am very pleased with my experience and would return. read more

NU Nails & Spa - North Syracuse - Nail Salons Near Me - N Syracuse, New York

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OK, not too many salons are equipped to handle MEN effectively. I have a terrible set of toenails made super hard to cut accurately. My GF and I just steamed in from Buffalo and both of us were attracted to this place (is next to a very nice Family Dollar store), gave it a shot. The folks here are very welcoming. My pro (Mary) was super attentive and expert in clipping, sizing, filing and callus relief. Never had such an effective and painless experience! We have a new place now! Their pricing is in line with what everybody charges, they could easily charge more for such an excellent experience!! Best we have found here, regardless of price!! read more

Clean facility, friendly faces. I went in with my husband for his first pedicure ever. Perfect timing after his year in Afghanistan. They took care of his feet and were great about keeping it "manly." They did a great job on my feet and nails. I don't get anything special but they look nice. Only lost a star because they don't use disposable liners for their pedicure tubs read more

NU Nails & Spa - North Syracuse - Nail Salons Near Me - N Syracuse, New York

I hate posting a negative review, but I want to save others from making the mistake I made. Don't go here. I got a deluxe spa pedicure. It was rushed and they charged EXTRA for callus remover, even though that's in the description. Then I got dip manicure and was charged extra for cuticle clean up and "shiny top coat". Plus, I asked for small daisies and was told they couldn't. I've had those done millions of times before from other salons, heck I could do it myself, but they couldn't?! Keep in mind, when I called and set the appointment I asked for someone that was good with details, designs and with someone with an injury. Not to mention the place was dirty! It had potential of being a nice spot, but definitely won't be going back! read more

Wonderful service. Had an appointment for 6:15 and was immediately taken back for a pedicure. Staff is very friendly and atmosphere is fun! read more

NU Nails & Spa - North Syracuse - Salon area - Nail Salons Near Me - N Syracuse, New York

I went into Nu Nails for my best friends wedding. We went in a big group last week. Made a reservation. Not enough people to accommodate a group of our size. I waited for over thirty minutes for them to start on me. The tech did a nice job on my pedicure. BUT the problem is in their pricing. It's shady. It says $45 for the highest pedicure, which I ordered, but when I checked out, she charged $65! When I asked why the upcharge, she said it was to remove calluses(which was supposed to be included in the pedicure) and to upgrade to gel polish was $15! Never mentioned while she was doing my pedicure. I thought the place was cute, but charging me extra to work on my own feet; isn't that why I was there to begin with? Oh and two days later, my heels are sore and have three open wounds. read more

i found this place from the good yelp reviews it got. they were extremely busy as it was the day before a holiday, and their sister location in E Syr had closed due to COVID, and sent their customers there to N Syr. i went with a friend to get manicures, and they didn't seat us next to each other. my friend was done before i even began. i understand it was busy, but what is the point of going if you can't be with the people you came with??? my manicure was very well done, except my tech had to get up every 6 seconds to cash someone out or answer the phone. it took 2 hours overall for this experience. i would go back again, just make an appointment first. prices are very reasonable and the salon is beautiful read more

I loved this place , they did a great job on my fill and pedicure! They were very friendly , I will be back!

The salon is very pretty and are very accommodating but a lot of their staff were quite rude. I went to get a mani and pedi done after a long exhausting work week for some self care and the nail tech I had kept making negative comments about my eyebrows, my hair, etc. when I wasn't even receiving services related to them. When it came to my gel manicure, I asked if I could get another coat of glitter because it wasn't as opaque as I would've like it and she just told me no. The polish for my toes was very goopy and consequently, ended up drying horribly. I probably won't be going back. read more

adorable salon. my nail artist took her time and did excellent work. I will be back

I have been going here for years and even referred friends and family. I will not be going back after today. I was getting a pedicure. She was doing a great job as usual. In the middle, she left for a few minutes, then came back and continued. After applying the base coat, she left again, I realized she was leaving to do a wax on another client. She was gone for quite awhile when someone else stepped in and finished my polish. Then that person left and I was still sitting there. My friend had her sandles put on her and put under the fan. I'm still in the pedicure chair. My friends lady cashed her out. And I'm still there. Finally, I put my own shoes on. I started to leave and everyone said goodbye. By the time I got to my car, they realized I hadn't paid and someone ran out after me. I went in and let the manager (who happened to be the lady who left me to do a different client) how upset I was. She still made me pay full price and didn't seem to care that I was pissed. Not very good business to have terrible customer service! read more

The best nail salon in Syracuse!! Quan does absolutely beautiful work, he is unmatched. The salon is so pretty and the staff are so sweet and attentive. Don't go anywhere else! read more

My sister and I got manicures. We were helped by several people. It was frustrating at first because they were obviously understaffed and they couldn't sit us near each other. However, we both got exactly what we wanted. I showed them a picture and it was perfect! I recommend patience, however, the quality is second to none! read more

I've been here a few times and never had any issues. Besides the major lack of nail color selection, my nails always looked fine. Today I went for a pedicure and the woman was very rude, rushed through it and it was very uncomfortable to sit through. I would recommend the majority of the employees at this place, but was definitely not satisfied with my experience this time. read more

If you are looking for a salon that is very comfortable this is the place to go. The workers take their time with your nails to make sure you're very satisfied. The guy that did my nails was very friendly and funny. I totally recommend this place to anyone who wants to get pampered read more

NU Nails & Spa - North Syracuse - French tip acrylics. The shape is perfect and not thick - Nail Salons Near Me - N Syracuse, New York

Great pedis. Very friendly staff. Usually can fit you in without an apt. Kim is so nice

Amazing experience. Got an acrylic fill, pedicure and eyebrow wax and every service was done with ultimate care. I rebooked right there and hope to work with Michael everytime I go. Tracy also looked as though she was doing well, complete awesome experience, will definitely be back! read more

I love this place! I recommend the North Syracuse location and the Dewitt location to everyone I know!!!

They do a good job, but they are extremely overpriced for no reason! Considering an upstate nail salon they are scamming people with their prices. You can get your nails done cheaper anywhere else. If you're willing to pay the price go ahead but they definitely rip people off by charging an extra $5 for a broken nail, changing the shape, etc. Save your money and go somewhere else. read more

I frequent this salon often and I've never left unhappy. Today I needed a pedicure which Nina took her time and did beautiful work. Most importantly i needed my acrylic nails taken off and a gel manicure. She was so gentle with taking the nail off of my tender natural ones. Even while filing and shaping them she was gentle,asking me how I felt! I think everyone an attest to the fact that they've experienced a rough uncaring nail tech, but at this salon they care if you're in pain or uncomfortable and will accommodate accordingly! read more

I made an appt for my self and daughter a week and a half in advance for acrylics. When we arrived they say the double booked and can't do it. They offer manicure and gel dip so I accept. My manicure has bumps and is awful. I have a gel light and could've done it at home for free. They charge me 75 bucks for myself and daughter when I would've paid 60 for acrylics for the both of us which is what I scheduled an appt for. Absolute worst experience and customer service. read more

Always ask for a receipt! Shame on me for not asking for one. I bought a GC for a friend on March 1st and paid cash. My GF tried to use it yesterday (3/20), and they said it was used on March 2nd. Absolutely impossible considering I did not give her the card until her Birthday on 3/6. Not only that, I provided proof that we were both at another nail salon on March 3rd getting our nails done. Walked into Nu Nails this evening in hopes they would still honor the GC because obviously somebody made a mistake at their end. After making me wait for almost 10 minutes while someone called the manager, they basically said, "sorry, our system is legit." Well, it's not. I will NEVER give them my business again. And my friend who was so excited to start going back there, (hence why I bought her the GC) will not be going back either!!! read more

I go here regularly and every one is just amazing! They all try to go out of their way to make your experience a delightful one!

Love this place! Joey is THE BEST nail technician and funny! I live all the way in Oswego and drive all the way to North Syracuse to continue being his customer. He does excellent acrylic nails and knows how to backfill so you don't have to constantly get new nails put on! I've been to many places for a pedicure but he gives the best one of those too. He's always careful to never hurt you and he never has and I've been to a lot of different nail techs whom have hurt my fingers during the application of acrylics but Joey never has. The place is clean and the best part is that when you make an appointment for a specific technician you get that technician not whomever is available when you arrive! I will continue making the trip out of my way to remain a continued customer. read more

My first time going here was just a couple of weeks ago and the lady I had (I forget her name unfortunately) did an excellent job! I first went to Tiara Nails in North Syracuse which I do not recommend at all. They did horrible acrylics on me. I took them off and went here and couldn't be more happy with the outcome! I got gel acrylics and they're exactly how I asked them to be. Thank you! read more

NU Nails & Spa - North Syracuse - Nail Salons Near Me - N Syracuse, New York

Super friendly staff and the salon has been recently updated. It really is gorgeous and feels like a posh salon. Johnny did an excellent job on my manicure. I will definitely return for future spa services. read more

They have awesome customer service, they're constantly making me laugh and feel welcome. They never leave me with a bad set of nails. I have been going here for about 1 1/2 years now and I wouldn't go anywhere else. Johnny and Kenny always finesse your nails no matter what you ask and their prices are so reasonable to what you ask for. The place is always spotless and everyone there is overall very nice and welcoming. They do exactly what you want, they take their time and never rush. They always take priority when it comes to their appointments. Would not consider going to any other nail salon. read more

Both my friend and I went to get full sets and the lady I had was rude. She attempted to ridicule my about the ones I had because they were from somewhere else. Then the end result were crooked, partially shaped nails but the color was nice. My first and last time going. read more

Went here with my mother in law we called and they said to come in at 1 and we got there at 1 and they made us wait 30 minutes the girl got 1 foot polish off my mother in law and left her to go do a wax was gone for 15 more minutes then she started to do her toes again and was grinding them down with a machine ... I have never seen that done with toes before only for acrylic nails and she grinded her toe nail down to the meat of her toe she's in a lot of pain we had to get up and leave hopefully she doesn't get an infection from this lady grinding her toe nail down to the meat underneath it's absolutely horrible she went there to relax and now has to suffer for weeks in pain because her toe nail is gone because this lady was laughing talking to her buddy next to her wish I could give no stars read more

Absolutely horrible service. 3 of us made an appointment and got to the salon and waited 40 minutes before deciding to leave. When we got up to leave we said we were going and no one apologized or anything. I will not be coming back and I will certainly not recommend this place to anyone. read more

I recently stopped going to a nail tech who I've gone to for almost 15 years, where I've always gotten the dip powder done. I came here to get the dip powder because their page showed a HUGE selection of colors, and when i got there i chose from about 30 colors instead of the huge wall of them that they showed online. When I told him what i wanted, he started by putting the tips on which was fine because i like them longer. However, about 10 minutes into the process he told me that if I got dip powder, I'd have to take them off EVERY TIME I got a fill. Like I said, I've gotten powder for years because I'm allergic to something they use in the regular acrylic process, and I have never once needed to take my dipped nails off to get them filled. Since he had already started, I obviously couldn't just leave, so i got acrylic, which as I stated I am very allergic to. I don't know if he was just being lazy, or if he didn't actually know how to do the dip powder. Either way, I didn't leave satisfied & I won't be going back. read more

Absolutely the worst nail salon ever!!!! Have tried several times thinking maybe I was wrong. There are a couple of great nail techs there is it is sad for them. They cut my daughters fingers...... Laughed....... Actually threw a temper tantrum to change the color then when asking for a manager she followed her every where and then was told no one there. No apology, discount or anything!!!! I will be stopping the charge on my credit card!!!!! Again if you have the option to go any where else I strongly urge you to do so!!!!!! read more

I had been going here for five years and ever since the change of management the salon itself has gotten some major improvements: new pedicure chairs, a fresh coat of paint, and is very clean all the time. However the technicians seem to care less and less. I always made an appointment to get my acrylic nails filled and airbrushed and for the last year I began having to wait once I got there because the technician was not finished with ther person before me and they ran into my time. I got a job where I needed them taken off and I made an appointment, got there and sat for 30 minutes before I left and went home to do it myself. A few weeks later I was leaving for vacation and went in and paid $75 including tip for a Gel Manicue and Pedicure which is advertised in the salon to last for 14 days. I was in my third day of vacation after the service and the gel polish was flaking off. When I returned I asked for it to be taken completely off as I was unhappy about spending so much money and having it chipping off while on vacation, the sole reason I had it done in the first place. I asked for the money back for the manicure and was refused, first, I was asked why I wanted it taken off and when I pointed out the chips I was told "its only three." I'm very disappointed I thought my loyalty for the last five years meant more to them than this, I will never return nor would I recommend to anyone else! read more