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    Elena Kandel, M.D

    3.3 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    3 months ago

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    1 year ago

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    1 year ago

    Amazing doctor! A well run professionally staffed office with ALL the treatments you need!

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    Thank you so much for the positive review! We appreciate the feedback!

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    1 year ago

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    3 years ago

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    Jasmine Yun, MD - Before & right after Sofwave, with time stamps

    Jasmine Yun, MD

    4.6(130 reviews)
    1.0 miStudio City

    In 2025, Dr. Jasmine Yun gave me the most detailed full body skin cancer screening I have ever had…read more I was referred to her by my general practitioner at UCLA who I love & respect, so I knew she would be great. Dr. Yun gave me really helpful info on anti aging skin products and IPL to help my rosacea. Fast forward to 2026; the office started offering Sofwave treatments for collagen building & skin tightening. I stopped getting filler several years ago, but I am always interested in ways to combat age related collagen loss. After a really detailed consultation with PA Charlotte, I scheduled a Sofwave session with her. I requested numbing on all the areas to be treated, so l arrived in time to sit with the cream on for 30-ish minutes. Charlotte was SO detailed & patient, she mapped all the areas (brows, cheeks, jaw, submentum) with marker & showed me how she planned to lift areas. She gave me a tube that blew cold air to aim at the areas while she used the Sofwave wand. And she checked in with me throughout the treatment to make sure I was comfortable. 95% of the treatment was so painless, I could have fallen asleep! The 5% of time that I felt anything, at the very edges of my jaw & on one spot on my brows, it felt like quick stinging sensations - but way less than past laser hair removal. Still, numbing is the way to go imo haha. I had no swelling afterwards & only a little redness; I felt totally presentable to be out in public. As I drove home, I telt like my face was tighter already - but I also was still numb, so I wasn't sure if it was just my imagination. I had taken my own selfies before I headed to the office, so l took directly after selfies when I got home. I was super happy to see that I could see immediate results when I stitched my pics side by side! I shared my before & after pics with my friends & they could totally tell too. I look refreshed, for sure. And full results don't even happen for 4-6 months, because collagen will be rebuilding during that time. I don't know if my immediately noticeable results are typical, but l am now a big believer in Sofwave! I've been telling my friends about it - and about Charlotte! I have a note to myself to schedule a follow up with her in 4 months, to see if I want another session or just come back for annual maintenance. I highly recommend Dr. Yun & PA Charlotte! I'll be back for an IPL soon too!

    Just started seeing Dr Yun. Very impressed with everything. From the front office staff to her…read moreassistants. Plus Dr Yun, is very understanding and explains everything thoroughly...takes her time to make sure you are comfortable with any type of procedure. Highly recommend this professional and friendly office. 5 's.

    Photos
    Jasmine Yun, MD - Before & right after Sofwave, with time stamps

    Before & right after Sofwave, with time stamps

    Jasmine Yun, MD - Waiting Room

    Waiting Room

    Jasmine Yun, MD - Exam Room

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    Exam Room

    American Skin Institute - Photo of me after treatment .

    American Skin Institute

    4.2(314 reviews)
    2.2 miSherman Oaks

    I had two small red spots on my face caused by broken blood vessels, so I decided to visit American…read moreSkin Institute. From the moment I walked in, I had a great experience, and I was lucky enough to be treated by Lisette Arvizu. Lisette is an absolute professional. She removed both spots quickly, easily, and with incredible precision. The procedure was simple, virtually painless, and the results exceeded my expectations. I couldn't be happier! Because I was so impressed with my first visit, I came back to have a small mole removed. Once again, Lisette did an outstanding job. She made me feel comfortable, explained everything clearly, and the procedure went perfectly. Now I know I've found both my dermatologist and my go-to clinic. I highly recommend American Skin Institute to anyone looking for cosmetic or medical dermatology services. If you're looking for someone who is skilled, caring, and truly passionate about what they do, ask for Lisette Arvizu. Thank you again, Lisette! You're the best!

    The receptionist at this office made what should have been a simple appointment unnecessarily…read morefrustrating. I was trying to schedule an appointment with my former doctor, who recently moved to this practice. Instead of explaining the office's policies upfront, she spent a significant amount of time collecting all of my personal information before informing me that a $25 deposit was required. She then told me they do not accept American Express, which was the only card I had available. I have PPO insurance, so this entire situation could have been avoided if these requirements had been disclosed at the beginning of the call. The lack of transparency and poor communication made for a very disappointing first experience with this office.

    Photos
    American Skin Institute - Left photo is March 2024, right photo is March 2023

    Left photo is March 2024, right photo is March 2023

    American Skin Institute
    American Skin Institute - Lisette Arvizu, RN / BSN / FNP-S

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    Lisette Arvizu, RN / BSN / FNP-S

    Gene Rubinstein, MD, FAAD - CLICK HERE TO WATCH OUR PRACTICE VIDEO
 https://youtu.be/64itVDbyzqI

    Gene Rubinstein, MD, FAAD

    3.8(220 reviews)
    1.3 miStudio City
    $$$$

    Very disappointed. During my appointment, I was told that if the treated area didn't completely…read moreresolve, I could come back for another treatment. When I called to schedule that follow-up, I was told I would essentially have to pay for the entire treatment all over again. That expectation was never explained during my visit. I understand that medical offices have billing policies, but patients deserve to know upfront if a treatment may require multiple sessions and that each one will come with another significant charge. I also would have appreciated some effort to work with me, especially since I was simply following the treatment plan that was discussed at my appointment. Instead, I was left feeling like there was no accommodation or consideration whatsoever. The treatment itself took the PA about 2 minutes. Better communication and transparency about costs would have made a huge difference.

    Made an appointment for my spouse and I. Receptionist said the appointments can be for the same…read moretime and they'd just see both of us together. I had a work emergency at last minute and was unable to go to the appointment. Spouse made it to the appointment and informed them I wouldn't be there. Despite someone being at the appointment (one appointment that was booked for 2 people) I was still forced to pay $100 because I wasn't at the appointment. They still got their business from my spouse but still felt the need to shake me down for another $100. Cheap business practices and rude staff. Now they've lost 2 patients because we will not be going back. Go somewhere else if you can.

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    Gene Rubinstein, MD, FAAD - Experts on their field, our providers are often featured in the media discussing dermatology topics.

    Experts on their field, our providers are often featured in the media discussing dermatology topics.

    Gene Rubinstein, MD, FAAD
    Gene Rubinstein, MD, FAAD - PhotoFacial performed with multiple lasers clears the skin tone, pigmentation, redness.

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    PhotoFacial performed with multiple lasers clears the skin tone, pigmentation, redness.

    Jennifer Ahdout, MD - Dr. Jennifer Ahdout

    Jennifer Ahdout, MD

    4.9(169 reviews)
    5.9 mi
    $$
    Certified professionals
    Locally owned & operated

    DO NOT TRUST ROXBURY INSTITUTE! I believe Jamie especially has repeatedly shown BAD-FAITH,…read moreUNETHICAL, GREEDY, DECEPTIVE, MANIPULATIVE, MISLEADING and COERCIVE conduct and tactics that are primarily focused on keeping your money and not refunding you for what I consider a botched cosmetic result with even hard bumps under the skin that Dr. Ahdout had to manipulate which was painful. The focus should be on transparency as well as patient's health and well-being - not GREED. They also violate boundaries. Dr. Ahdout gave me her word that Jamie would not contact me further. Yet, Jamie contacted me despite my numerous written and verbal requests to cease contact. I believe I may be able to file a police report for harassment. Additionally, I believe Jamie even went as far as providing DECEPTIVE MISINFORMATION about matters that can affect health in further attempts to not refund me. I believe this is highly unethical and concerning conduct especially for a dermatologist office. I am posting this review after multiple attempts to resolve this matter. I left a message and sent emails the first time and I did not receive a call from Dr. Ahdout. The same thing happened a second time. I posted a review the first time and Jamie called right away so I removed it. When I went in to show Dr. Ahdout the result of her work - I felt gaslit because she was questioning me as to why she would do a job like this. She again asked on the phone yesterday as what I think happened - a question she herself should answer. She then said there are no before and after photos. I reminded her AGAIN that I have before photos on my phone that her own assistant took. Dr. Ahdout then asked if I would agree to a credit. I declined. She then said that they have a "policy" that once a patient asks for a refund they can't return to the office. I informed her that I would not want to work with a business that has punitive policies. I believe both her conduct and Jamie's conduct revolved mainly around keeping my money. When I first brought up the refund, Jamie immediately became aggressive on the phone and used what felt like patronizing repetition. She kept repeating my name aggressively as soon as I mentioned a refund, which felt like an attempt to cut me off and silence me. Jamie even went as far suggesting that the tightness was "normal". She even pointed to her face claiming she felt the same. I knew the tightness was not normal. When I asked Dr. Ahdout, she confirmed that it was not normal. I do not appreciate being gaslighted or having my concerns normalized as though this is something I should simply tolerate. This involves health and providing misinformation to patients can have great liability. Jamie also asked if I would want to do a correction. I declined. I noted in my review and also in an email to Dr. Ahdout's as well as during her call yesterday that I do not want to interact with Jamie at all. Dr. Ahdout GAVE ME HER WORD that she will call me back herself. Dr. Ahdout did NOT keep her word. Instead Jamie called and went back and forth attempting to claim that it wasn't 2 items I purchased and it was 1.5. She said Dr. Ahdout said there was "a confusion" and it was 1.5 items. I informed her that's false. Besides Dr. Ahdout's own prior confirmations - the invoice is more than clear. I explained, again, that Dr. Ahdout confirmed with me TWICE, once in front of her own assistant in person and again on the phone yesterday, that it was 2 items. Jamie went back and forth for at least 10 minutes arguing. I kept asking her to ask Dr. Ahdout. She refused 3 times and continued to argue. I kept mentioning what I paid for. She finally checked my invoice although she had ALREADY SEEN my invoice as she is the one who charged me AND even emailed it to me. She FINALLY agreed it was 2 items. I believe these practices are EXTREMELY DECEPTIVE and GREEDY. Then Jamie said their "corporate" is going to send me an email to sign "a form". I told her I'm not signing a release form as I need to see another doctor. Patients should not be forced to sign a release form to receive a refund. Jamie said their corporate "requires" this and that they will contact me. AGAIN, she displayed a pattern of violating boundaries and as soon as I would say their corporate did not have my consent to contact me - she would BLATANTLY REPEAT they will contact me. I informed her that at this point I have to do a full chargeback on the 2 items. I contacted my bank and did a full chargeback on the agreed upon amount. If they create ANY extra emotional distress and dispute the chargeback - I will immediately involve my counsel without further notice and use ALL legal remedies to not only obtain my money in full, but to also hold them fully liable for all damages including corrections needed and the emotional distress caused related to this matter and their conduct. I will also expand my online review to other platforms as I see fit.

    Dr.Ahdout is so kind, genuine and intentional in the way she practices medicine. She is a great…read morelistener and I really feel like we are on the same team when discussing my/our goals whether it be medical related or cosmetic. I am grateful to have found her.

    Photos
    Jennifer Ahdout, MD - Buzzfeed featured the Vampire Facial at The Roxbury Institute

    Buzzfeed featured the Vampire Facial at The Roxbury Institute

    Jennifer Ahdout, MD
    Jennifer Ahdout, MD - Buzzfeed featured the Vampire Facial at The Roxbury Institute amassing over 3 million viewers tuning in to see the treatment.

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    Buzzfeed featured the Vampire Facial at The Roxbury Institute amassing over 3 million viewers tuning in to see the treatment.

    Honest Dermatology Skin & Laser Center - A few hours after my facial with Meghan Blaylock Smith & my skin is glowing and looking flawless.

    Honest Dermatology Skin & Laser Center

    4.7(224 reviews)
    4.0 miEncino
    $$$$

    I've been going to Honest Dermatology for years, and my experience has always been incredible. My…read moredoctor, Dr. Melissa, does my Botox and the results are always natural, smooth, and exactly what I'm looking for. Fun fact -- I actually started going to her before my wedding, and let's just say... she's lasted longer than my marriage! That alone should tell you how loyal I am to her and how much I trust her work. Dr. Melissa is not only extremely skilled, but she genuinely takes the time to get to know her clients. You never feel rushed during your appointments, and she always listens to what you want while giving honest recommendations about what will look best. She offers a variety of other injectables and treatments as well, so whether you're coming in for Botox or something more, you know you're in great hands. The office is professional, clean, and the staff is always welcoming. If you're looking for someone who is talented, honest, and truly cares about her patients, I highly recommend Dr. Melissa at Honest Dermatology. I absolutely love the services and the experience every time I go.

    Meghan gives the best facials. Not only is she so sweet and easy to talk to, but she really knows…read moreher stuff. My skin always looks so glowy and refreshed after seeing her! She makes you feel comfortable and taken care of every single time. Couldn't recommend her enough!

    Photos
    Honest Dermatology Skin & Laser Center - Progress photos for one side of my face: May 2021, July 2021, Nov 2021, Dec 2021, March 2022, May 2022.

    Progress photos for one side of my face: May 2021, July 2021, Nov 2021, Dec 2021, March 2022, May 2022.

    Honest Dermatology Skin & Laser Center - Inside the facial room is very soothing

    Inside the facial room is very soothing

    Honest Dermatology Skin & Laser Center - 2 Hours after my "Facial with Meghan"

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    2 Hours after my "Facial with Meghan"

    Elena Kandel, M.D - dermatology - Updated August 2026

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