We had some issues with the cleaners showing up on time. If you are on a very strict timetable, you might want to consider using another service. The cleaning crew did a very good job on the basic cleaning stuff but the areas where they seemed to have missed or skipped over was in the more detailed areas (missed cobwebs, some floors not cleaned, some walls not wiped). Everything else they did a really good job. All the cleaners and the owner are all very nice people and they are more than happy to isten to and respond to your requests. I would like to give the team and the owner the benefit of the doubt and suggest that they might be so busy and possibly overbooked that they are experiencing some growing pains in terms of scheduling and managing jobs and hours. I believe a distinction should be made between scheduled house cleanings and move out cleaning. I feel that this cleaning service would be very good for people that require daily, weekly, or monthly cleaning of their homes but not so good for move out cleaning service as move outs require a lot more attention to details and can be time consuming. read more

Had our apartment moving out clean up done from Elena Personalized Cleaning service and she did a great job. Affordable price and satisfying clean up. Very flexible and punctual. Highly recommend. read more

I wouldn't recommend these cleaning services for two reasons. Firstly, I was overcharged for a very poor cleaning job. The only thing that I could see was completed were the windows. Secondly, Elena repeatedly called me on the phone at least fifteen times a day while I was at work for two days straight. While I understand payment is expected, it was in the mail. On top of that, she sent me an e-mail stating that she "wanted to believe [she's] working with a good person." If you don't leave me a message, I can't get back to you. And if you're calling me over and over again, I'm going to assume you're crazy. A little back story - My landlord decided to leave the apartment I rented in poor condition. I decided to call a few places to help me out with cleaning, as I just started a new job and didn't have the time to clean the whole place on my own. Elena was pleasant on the phone and went through every detail I needed. However when I went home, only two things were cleaned. In the end, she received her check, cashed it immediately, and I learned that it's better to just clean the darn apartment than wasting money. If you're looking for a service that will cover basic cleaning, this might be fine. However, if you need a deep cleaning, look elsewhere. read more

As I told Elena after our first cleaning, we now have a new definition of what it means to have a clean house. They did such a thorough job! I couldn't be happier! read more

We have been using Elena's cleaners since August and are extremely impressed with how much work they get done in a short period of time. It has made all the difference in the world not to have to do deep cleaning and leave it to the cleaning crew every other week. They attend to special requests of focusing on specific things each time and are meticulous. This is some of best value I have ever received for paying for any service - giving us peace of mind and ending arguments over who needs to clean when. Thank you! read more

Elena was prompt in getting back to me and able to schedule a date to come clean the house I had moved out of the very next day Her crew did a thorough job--my landlord was very pleased. Thanks Elena! read more

~ I have used many cleaning services over the years. Elena's service is truly personalized and incredibly thorough. The women who help me are in the same family, very polite and very good at what they do. If I need an extra (like a window cleaned or a shelf wiped down) they are very willing and open to helping. I cannot recommend this service enough, especially because the pricing is so reasonable, and Elena works with you to make it affordable. read more

I used Elena's housekeeping services today. I was very pleased with Elena and her staff's professionalism. The staff that Elena sent to my house did an excellent job. I have used house cleaning services for years and this is by far the best job I've had done on my home. read more

We have been using Elena for a couple of years now and are extremely satisfied with the service. They are friendly, dependable, flexible, hardworking, fast and reasonably priced. We use theme every other week in our home in Gresham. read more

Got a prompt message asking for my phone number but was never contacted by someone regarding my inquiry.

Not impressed. Asked to have a full cleaning on inside and out of cupboards, and window sills and it didn't happen. Most were untouched.