The service here is white glove with staff in button down shirts and ties. They are always kind…read moreand smiling. I appreciate genuine good service and The Wave delivers every time. Large coin-operated vacuums await your quarters along the side of the building.

$20 for a fancy car wash. Nobody cleaned my wipers that was included in the price and the same bugs…read moreare with me afterwards. Save your money & go elsewhere.

DO NOT USE THIS CAR WASH. They will damage your vehicle and then refuse to pay for it…read more I took my 2017 vehicle--pristine inside and out, meticulously maintained--through The Wave on Whitman Lane for a routine wash. The driver-side mirror cover was factory-original, never disassembled, never repaired, zero bodywork ever performed on the mirror or surrounding area. It was exactly as it left the assembly line. Their blower ripped the mirror cover clean off, snapping one of the three plastic mounting tabs that secure it. That tab is now permanently broken and unusable--leaving the cover held by only two tabs (a 33% loss in holding strength). At first, the manager seemed reasonable. He asked for a repair estimate, which I promptly provided from a reputable local body shop. Once I did, the excuses began: * They questioned the estimate's validity. * They demanded I go back to the shop for clarification on the OEM mirror that was being sourced. * I did exactly that. The shop revised the quote to address the concern. Then, radio silence--followed by a cowardly email claiming they're not liable because "the mirror cover came off in the blower," implying my car had "prior damage" or "previous work." They have zero evidence for this. The mirror was untouched since new. They're fabricating excuses to dodge responsibility. Now I'm out over $800 for a repair that should've been 100% on them. Worse: * The cover now has 33% less holding power. * That means a 33% higher chance of it detaching in any future car wash. * I can no longer use any automated car wash--including theirs--without risking further damage. Their equipment is clearly too aggressive for modern vehicles, yet they refuse to stand behind the damage it causes. This isn't an isolated incident; a quick search shows others have had mirrors, antennas, and trim destroyed here with the same runaround. Unacceptable. Dishonest. Dangerous. I will never return, and I'm demanding a full refund for the unused washes on my membership cards. I'll be taking this to small claims if needed. Save your car. Save your money. Avoid The Wave.

Came back from driving in California's farmland, so I had a lot of bugs to wash off the front of…read moreour car. Came here and they had a Tuesday special, $2 off for Ladies Day and you get chocolate (two Hershey's kisses, but whatever, chocolate is chocolate, lol). Got the basic wash and they did a great job. Sometimes when you go to a car washes like this, you have to go through twice because they miss a spot, but they didn't let me go through the rollers until they scrubbed every surface. Love their thoroughness and they are also a lot cheaper than The Wave, so I'll definitely be coming here for all my car wash needs.

I got the "Deluxe" wash and tipped an extra $14 and asked the guy who took my money to please get…read moreall the bug guts off my car after a long road trip. Suffice to say they did not get all the bug guts off the car. Did they spend any extra time on it? To be fair I'd say I got an extra 30 seconds. Will I ever go back to Shur-Kleen? Probably not. I see that the business owner replied to my review saying that "Dried bugs can be challenging" and if they didn't all come off I could have run through the car wash again at no charge. To which I have to reply, it would be nice if they told you that before you entered the car wash. So, really not helpful.

This is the worst car wash I have maybe ever been to, and I was once in one where the sprayer on…read moreone side wasn't working. An attendant shoved my passenger mirror all the way forward with his brush and didn't put it back, the roof, bumper, grill, and liftgate look untouched, and the windows look *worse* since the rinse dried on spotty (I'm sure the paint will be spotty as well, when they dry). Just awful value when the car looks as bad for $20 as it did going in.

So far with the past 2 times(daytime, then tonight) I've been here, I've had no issues with the…read moremachine. The touchless car wash worked perfectly and made my car clean as I wanted it. Base wash is $10 currently and would recommend this over normal brush car washes.

Very likely, an intentionally slow high speed rinse…read more Having frequented these types of car washes for 40 years in 6 states, I can tell you that this is the most rigged car wash I have ever seen. The high speed rinse was throttled down so low, that I could sweep the same quarter panel on the back of my Subaru Outback 3 times and take 45 seconds on the clock (3 quarters worth) and still have soap scum on the surface of the car clung on. I tried a distance where spray turns to mist and still no luck. It took $6.75 worth of quarters to wash a less than medium dirty car and I still had soap dripping down the roof from the roof rack that despite 4 goings over with the weak high speed rinse, it still dribbled soap all the way home. Add to that, its the first car wash I have seen from 2018 to 2020 that operates on only quarters. Why not debit cards like the others? Or at least Debit card to get the quarters with? I managed 2 car washes in the 80's and early 90's and I can tell you, its every manager's dream to eliminate cash from a Car Wash for a ton of reasons... Not the least of which employee theft. Find another car wash. This one is a skipper.

DO NOT USE THIS CAR WASH. They will damage your vehicle and then refuse to pay for it…read more I took my 2017 vehicle--pristine inside and out, meticulously maintained--through The Wave on Whitman Lane for a routine wash. The driver-side mirror cover was factory-original, never disassembled, never repaired, zero bodywork ever performed on the mirror or surrounding area. It was exactly as it left the assembly line. Their blower ripped the mirror cover clean off, snapping one of the three plastic mounting tabs that secure it. That tab is now permanently broken and unusable--leaving the cover held by only two tabs (a 33% loss in holding strength). At first, the manager seemed reasonable. He asked for a repair estimate, which I promptly provided from a reputable local body shop. Once I did, the excuses began: * They questioned the estimate's validity. * They demanded I go back to the shop for clarification on the OEM mirror that was being sourced. * I did exactly that. The shop revised the quote to address the concern. Then, radio silence--followed by a cowardly email claiming they're not liable because "the mirror cover came off in the blower," implying my car had "prior damage" or "previous work." They have zero evidence for this. The mirror was untouched since new. They're fabricating excuses to dodge responsibility. Now I'm out over $800 for a repair that should've been 100% on them. Worse: * The cover now has 33% less holding power. * That means a 33% higher chance of it detaching in any future car wash. * I can no longer use any automated car wash--including theirs--without risking further damage. Their equipment is clearly too aggressive for modern vehicles, yet they refuse to stand behind the damage it causes. This isn't an isolated incident; a quick search shows others have had mirrors, antennas, and trim destroyed here with the same runaround. Unacceptable. Dishonest. Dangerous. I will never return, and I'm demanding a full refund for the unused washes on my membership cards. I'll be taking this to small claims if needed. Save your car. Save your money. Avoid The Wave.

I always get good service- they are prompt, friendly, and helpful! And I enjoy the free car wash…read morewhen my card if full. And my car comes out clean on the least expensive car wash. Close to my home and convenient also.

do not go to this carwash was it damaged the rim of my car reported to them 3 weeks ago and have…read morenot herd back from them! founds post from 7 months ago they had the same damage to there rims put in a screen shot of it

75% happy here. Service was friendly and prompt. Quick to get through at lunch time. And 3 sides of…read moremy car were nice and clean! But the back (hatchback on Mazda 3) was not touched by any soap or water. Still had the same dirt, dust and grime I went in with. Which is almost impressive given how sudsy and wet and system was. Didn't have time to go back and ask for a re-do, but I feel like they would have fixed it had I been able to.

My car was being repaired for 3 weeks & I wanted to clean my rental on my monthly membership. I…read morecall the main office (Lacy) and Liberty listened to my request and provided two coupons. She also followed up with an email confirming our conversation. Now that's customer service. Westside Olympia Customer

Good for a basic wash, and vacuum but signage was confusing when trying to understand pricing and…read morevacuum use. 15 for a basic wash also got us unlimited vacuum time, pretty good value.

Amazing Remodel!! All machines work.. I love the air in the self service area. LOVE IT!!!read more

The attendants do not pre-scrub your car. The car wash doesn't clean well. My car is still filthy…read moreafter paying $12 for a platinum wash when I filled up my gas tank. I guess I should have read the rest of these reviews before going there.

They messed up my paint job! My car is a brand new mach e and now they're little specks of paint…read moremissing and there was a black tar looking stain on the hood! I took it there for a wash and detail and now my paint job is jacked! Do not go there. Also he tried to charge me like $320 when they quoted me 250$ on the phone. Did not talk about the price with me until the end. During my time in the lobby, him and his wife were arguing and even discussed how one of their employees was damaging vehicles and lying about it. I was nervous but they had already started on my car and decided it probably wouldn't be so bad. Boy was I wrong Find another location, this is not it.

Marco was super helpful. Very quick to reply and the quality of his work is soooo great....Marco…read moredid everything we asked and definitely a whole lot more. We have a 2022 Yukon and it was filthy inside because the grandkids eating and drinking in it. Marco did his magic and voila!!! Like new inside and out. Super happy with the work.. I'm a client for life. I would not be taking my vehicles to no other place but Top Notch Auto Detailing . Prices are more economical than most other competitors and I know I already mentioned but the quality of the work is superior. Super happy

I had two cars washed and detailed for a very reasonable price. Happy with the service I received.read more

I had an appointment scheduled for today at 11 am. The person i spoke to said he or she (was text…read moremesseges) would contact me an hour prior to the appointment to get my address and make sure we were still on for the appointment. Never got that message so i sent a message and never received a reply. I waited about 15 minutes and then called and got sent to voicemail, left a voicemail, and then never heard back. I still havent heard back and and it is now 5:23 pm. If i could rate zero stars i would.