Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.

I said I'd update you guys! THIS PLACE AND THEIR PEOPLE ARE A M A Z I N G ! We are utterly…read moredelighted with our new freestanding fire unit. Love the shape and glass elements! YOWZA!

The store itself is clean and well organized, the salespeople are very knowledgeable and eager to…read moresell their products. Unfortunately, when it comes to gas inserts, they are single threaded through ONE single man to install. We were told an estimate of September, then December, and then ultimately January. Because the install is dependent on the weather, things can get delayed and it can be frustrating. They should find an additional installer vs relying on this one (albeit skilled professional) man.

I called and spoke to Hunter and he was outside of my area but took the time to try to help me over…read morethe phone with what the problem might be. I'm amazed that someone would be so kind as to try to help someone that they know they're not gonna get business from. That is a strong indication of honesty and literally caring about people! would highly recommend!!!

Hunter was very helpful and a wealth of information about my gas fireplace. I was experiencing…read moreproblems and he fixed everything in one easy visit.

I called Flow for washer/dryer service. They came out the same day & fixed my dryer. There was a…read morepart needed for my washer so they ordered it and called within a few days to install it. Very prompt & did very good work. I would definitely use them again!

I am gaving an emergent issue with my refrigerator for the last 48 hours and I realize some…read morecompanies may not work or want to work over the weekend or holiday weekend, but it would have helped to have the business get in touch with me after the initial message. My next messages went unanswered and it adds stress to an already stressful situation. All our food and frozen items are going bad now.

Travis did a great job replacing and repairing our chimney system, after Hurricane Helene damage…read more He even sourced new parts that would work with our old metal chimney system. He's the only post-hurricane contractor that I can recommend without reservations!

We had a great experience with Travis- he did a great job breaking down our project and completing…read morethe work in a timely manner. We appreciated the team's hard work!

We recently had Jeremy Swann inspect our fireplace after concerns about our gas log set, and the…read moreexperience was outstanding. Jeremy was thorough, knowledgeable, and took the time to clearly explain what he was seeing and why it mattered. He identified a fuel-type mismatch in our existing burner and carefully walked us through the safety implications. There was no pressure -- just straightforward, honest recommendations. Scheduling was easy, communication was prompt, and the installation of the properly configured log set was completed quickly and professionally. Everything was tested, explained, and left spotless. It's rare to find someone who combines technical expertise with clear communication and integrity. We're very grateful for Jeremy's work and would absolutely recommend him to anyone needing fireplace or gas appliance service.

Jeremy responded right away and made room in his schedule to fix my fireplace on the day before…read moreimpending bad weather. I was so thankful! He was super friendly, knowledgeable, and his prices were better than other local companies I contacted. I highly recommend him!

Purchased a vent free fireplace from them 4 years ago, they have done annual maintenance since. I…read morecalled for a maintenance visit and the said it would cost $325! A year ago it was $215. Further, they said they don't repair fireplaces anymore, they only service them. After reading many other reviews, I wouldn't use them for anything.

Jess & Tim arrived this AM to install correct Remote and Receiver…read more they were WONDERFUL!!! Real EXPERTS and so PROFESSIONAL!!!!! Kitty & Bill Hunt

Horrible crooks. Marc Anthony came to my house after waiting 6 weeks. He did not clean the chimney…read more He said they ran a brush through it, and what was in there drifted up. He showed me a picture of a chimney that showed cracked masonry and needed a repair, with a quote to repair it of $3000.00. After getting another quote, I found out it wasn't my chimney in the photo! I paid the bill on the spot but was totally ripped off. Jeff Seitz

From the owner: Emberstone Chimney Solutions has been your local chimney and fireplace expert since 2017. We pride…read moreourselves in thorough inspections and efficient cleanings to keep your chimney and fireplace system running safely and smoothly year after year.

He was on time, had his own tools, and a clear understanding of what I needed…read more He was fast and cleaned up after!

I cannot say enough about these outstanding gentlemen! Ladies, and you fellas, too, if you need an…read moreabsolutely outstanding handyman service at a very fair price, do yourselves a favor and call Matt! I have to say Matt and his team are knowledgeable, professional and you are most definitely in good hands with this company. In closing, I recently had a few small repairs turn into a serious issue requiring a plumber! Thank goodness Matt immediately knew who to call and he handled every single detail! These men deserve to wear Super Hero Capes! Not only did Matt handle every detail, the repairs, parts and labor were easily half what I would have paid with any other company! Again, if you need an outstanding professional handyman service, at a price you can afford, Call Matt Karpes at The Handy Canuck LLC. Matt 520-788-9743 Thank you, Ann DeWolf