I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

Washatopiain Georgetown is our "Go To" laundromat when we escape Wisconsin winter. New machines,…read moreclean facility and Vincent and staff are extremely helpful. Only complaint is the parking can be challenging!

Cleanest, most well-run laundromat we have found in the area! Vincent (manager) is fantastic and so…read morehelpful and friendly. He clearly prides himself of providing excellent customer service and making sure all machines are well cared for. Love that they have a range of options from DIY, turnover service (moving your laundry to dryer so you can run errands), or full service where they wash, dry, and fold. This business model truly meets every need and coupled with great service and a clean facility, is a clear winner! Don't waste your time anywhere else!

This place was clean and well lit, which made it feel very safe. I got my laundry done within an…read morehour and got out of there. They've got rows with different sizes of washer and the price varies based on size, the lowest being around 4.25 for 25min cycle. You can get quarters from a machine at the front that takes 1s, 5s, 10s, and 20s. *Fair warning, it did eat a 5 of mine at one point and there wasn't really anything I could do. You can also purchase dollar tokens with a credit card, but keep in mind that many of the machines are not full dollar amounts. There was a drink vending machine and a snack one, the snack one also had some mini detergent bottles and clear plastic laundry bags. I didn't try the ATM but there was one. The soda machine offered tap but tap pay was not working so I had to use dollar bills. The dryers were honestly the best part, they're huge and 25 cents gets you 5 minutes, and I found I could dry what I needed within 20 minutes. Overall, a good place to go if it's what you need to do.

Not a fan. I recently moved to Austin from San Antonio and have been trying to find a new place to…read moredo laundry. Seems like alot of places out here have the option to pay with your debit card or through an app which I loved but this is the second laundry (previous was a different business) I've visited where this was an option and once again there was a sign that said the option to pay with card wasn't available. But this location at least had a ATM so I got some money and just said screw it because I needed to do my laundry and didn't feel like driving and driving around. Put in $20 in the change machine because the ATM had a minimum of $20. I used the $7 washer and realized after putting in the quarters I had about $3 left. Now I'm not good at math but to have $3 left after only using $7 in change. Yeahhh I was missing my money so I put a complaint via email and the Texas area manager got back to me asking me to reply back with a date and time of when to meet one of the managers at the laundry so I can get reimbursed. I told them 8am the following day. So I showed up with laundry because I ok I'll just use the reimbursement to do some more laundry. Got there and walked inside, there was only one person doing laundry and no one else. Waited in my car in front of the store and. Emailed the manager of who suppose to meet but that I was still waiting there at 8:19.. waited till 9am and never got a response back. No one else was in the laundry. They basically wasted my time and the machine stole my money. Horrible first experience

this place is terrible most of the washers are broken and the soap dispenser area of the washer is…read morecaked and dirty not well kept at all

I rarely give negative reviews until I try a business a second time. There will not be a second…read moretime for this laundry. The soap dispensers are absolutely DISGUSTING! Various machines are out of order. They all stink. If they would simply take the time at closing to open all machines and let them dry out, it would help. Restroom was not available. Pictures attached are of the moldy filthy soap dispensers.

online says they close at 10 we got there and it says last loads are at 8 and close at 9. false…read moreadvertisement on hours.

I would give it zero stars if I could. The washers are always broken and eat up your change! The…read moredryers don't even dry I have to put my clothes in 5 dryers when at other places I'd only use 2/3 just save your money!

Sydney with a C is a very good worker and she does a very excellent job of keeping a place clean…read moreand she's always so friendly to everybody when they're here

I went for the laundry love service day at skyline. The attendant named Cydney was very sweet and…read morevery helpful. She welcomed everyone and made sure the store kept clean. She even brought out popsicles for the littles. She checked on customers to see if they needed anything during the service. Even tho it was busy and packed at the time the process was easy. I love that they provide a service like this to help those in need.

This place is basically amazing. The prices are very decent between raging from three dollars to…read morenine dollars when you wash your clothes. Then the dryer go from $.25 per Three Minutes. They have machines they have selling cokes. They have bathrooms and they have a nice attendant here too. They also play Lo-Fi Music, while you wait. And if you guys want to get more interesting, they have benches and they also have a charging station.

Parking was assessable.. Carts were available and well kept…read more Washers and driers are clean and running..instructions readable. The crew working were friendly and willing to help.

Clean and organized. This was my first visit to a Laundromat in 20 years but with our machine out…read morefor over a week now waiting on parts I had to find somewhere. Parking lot is one way so keep that in mind, that part was kind of a pain coming from my direction then leaving someone of course came in the do not enter and almost hit me. I had about 12 towels to wash so found one of their larger washers. I liked that everything was grouped by size and most labeled where it was easy to see. The dryers weren't great from my experience and why the 4 stars. I picked a 5 load machine over the 3 load because it was only .75c more. I put it on the high heat and let it dry for the I think 30 min it was. But the towels weren't dry. I had to load them up damn to take him and dry again. I didn't have time to run it again and also didn't want to pay another $3. They had lots of people working, folding, keeping things organized and clean which I liked.

Sylvia is really helpful and is very good with customers..I love that this place is always so…read moreclean. Its super busy here but everything is super clean.. I've never been to a laundry that is run this way..I would never go anywhere else. I recommend this place to everyone. Thanks spin zone for hiring people like Sylvia that keep things running smooth!

We decided to stay longer in San Antonio for our little Christmas getaway, but we didn't have any…read moreclothes left. I called them in the early afternoon, brought my clothes in and they had it for me that evening delivered to my hotel! They were amazing. They did a great job. My clothes was clean and folded neatly. They were so sweet when I went in there and totally understood the bind I was in and helped me out. I would 100% use them if I was local every time!

Finally!! It looks like the place is under new management... it was falling apart a few months ago…read more They got new washing machines and dryers! The place was clean , nice AC, WiFi, fare pricing and laundry products available to buy. Staff was nice, Gabby was very attentive. Will come back soon :)

A glitch with our home dryer required a visit to this laundry. I was impressed: clean facility,…read moremachines that work well, and nice staff.

Parking is impossible spaces are all filled by people going to the thift stores around the corner -…read morethe washing machines are very expensive and the place is cramped inside - staff can be difficult - they do big business with towels from theaters and use have the dryers - side business hustle storing suitcases for the day from visiting hipsters to Austin - homeless traffic at times - in the summer they turn off the air conditioner inside - be prepared for the worst