The staff at Walgreens [Bastrop - Hasler] never stop working from the moment they arrive, until…read morethey leave. I can't imagine working and being on my feet for that long. Many times, if not all the times, they are under staffed. And they deal with sick people who don't feel good in the first place. How bout cutting them some slack? How bout WE, the customer initiate the first smile or pleasant conversation. And helpful hint......They are open from 7:00 am to midnight, How bout picking up your prescriptions when you know there won't be any lines? Staffing issues [and this younger generation's attitude and work ethic] has absolutely affected customer service. But your concerns are valid, and I do hear and feel your frustrations.

Ashley in the pharmacy went above and beyond to help me today. My prescription for Miebo was for…read more$159 my portion.... Ashley helped me to use a coupon that saved me $159 but had to pull a lot of strings in order to get it. I really appreciated her taking on that challenge and sticking with it until it was done..... Very professional about the extra time and effort it took... I wish every employee had this same spark in them....

Hey I'm gonna was a new one day and then we got a Twitter right i I love ya ya girl is a way to do…read moreit again I love ya girl ya know ya girl ever again

Excellent pharmacists and team. Always fast, always accurate. The best CVS Pharmacy I have ever…read morebeen to.

This CVS has everything a gal could need. I popped in for a few things I had forgotten and they had…read moreall in stock, thank goodness. I had no engagement with staff while in the store so can't comment on that bit. I took a Waymo so can't comment on parking either but I was a little confused at first by the different set up here. They have 2 stories! So if you're looking for something and don't see it on the first floor, head up the stairs and it'll probably be there. They do have an elevator, as well, if needed. By the registers, they have 3 Self Checkouts for easy self-serve shopping. One staff was monitoring the operations but it was a seamless experience for me. You just gotta keep in mind you are downtown so you may encounter unhomed people and all that comes with that.

This CVS pharmacy inside Target has worse customer service than the CVS Target pharmacy on Mopac…read more Somehow, they had ALL of my prescriptions on default for using a coupon instead of billing it to my insurance. I was charged an arm and a leg on my prescriptions the last five months, even though I had met my deductible. When I kept questioning how much insurance was covered, Joe G., the pharmacy manager and the female Asian pharmacy technician, kept claiming my insurance or coupons were used. Uncheck the darn box and see how much it costs with insurance billed instead of using coupons. There's also a bug in their software, which claims Navitus insurance was used when I have a different insurance. It wasn't until I drove down to the South Austin Target location that the pharmacy technician Alex discovered that filling covid tests should be free instead of $74. He unchecked the default of using a coupon on all my prescriptions. Simini runs a tighter ship at the South Target location. I went back to see Joe G., the manager, at the Great Hills location. I showed him my Express Scripts insurance card and Joe G. claimed I could only fill prescriptions at Walgreens or Costco. What? I've never filled a prescription at Walgreens or Costco in my life, and I told him I had been seeing Simini at the Target South location for twelve years. He gave me a refund over the last three months of over- billing, where they billed to coupon instead of insurance. The only thing I didn't have him back check was my Armour thyroid, whether it would have been cheaper to fill a 30 - day vs. 90 - day supply. Minus two stars because Joe said their location doesn't typically check if it's cheaper to fill one month vs. three months, or coupon vs. insurance. The only pharmacist at the Great Hills location who does this is the Latina pharmacist (probably a temp). Joe put it in my profile to search for coupons when my deductible is reset at the beginning of the year. But honestly, they should be doing that for all customers, not just me. When I told him that my insurance didn't didn't cover 90 - day supplies until after three months, he claimed he didn't know because they don't check for that at the Great Hills location. I told him it was his Latina pharmacist who told me that the previous week. These are the kinds of things a good pharmacist will look up for me and the customer service I expect from every pharmacist. I may switch to Symphony Pharmacy for this reason. Joe G. refused to fill an order for covid tests, citing we needed a prescription with our Express Scripts insurance. I've filled 8 tests at Target South with no prescription before. I'm definitely not coming back to this location again. Perhaps he billed it to coupon again for $74. Five minutes after Joe G. told my husband that Express Scripts doesn't fill covid tests without a prescription, my husband went to the CVS on Anderson Lane and they were able to fill four boxes for free using our insurance without a prescription. When I called Joe G., he said he didn't even try running it through our insurance. We are never coming to this location again. Apparently, Joe G. isn't aware there are different tiers with every insurance.

Shenna (phonetic - I am not sure how to spell her name) is an ANGEL. I panicked and called her back…read morelike 8 times back to back with something new and each time she was very pleasant, helpful, and kind to the fact that my brain was NOT on right! After a few calls, my meds werent available and she made sure i got them ordered/transferred (there were 2 of them) so i can stop being stressed out.

I love Whitney and the crew. I trust whatever they say! Good vitamin advice! I get the same value…read moreas the big box stores.

Great customer service and fast turnaround around with non standard meds. Pricing is also great…read morefor the prescriptions that weren't covered by my insurance.

I have to be honest - I only went in here for the free pen on their 110th Anniversary today…read more If I was ever in Lockhart, and needed some advil, I'd definitely go back.

There are few opportunities in life to experience a real piece of living history. Westy's Pharmacy…read moreis just that place. This drug store has been owned and operated by the same family for 115 years continuously. It has a warm and welcoming atmosphere and prescriptions are filled with lightning fast speed! Even if you don't need medication I would encourage you to stop by for a soda or check out some of the most unique gifts. Make sure you say hello to Brad. He is worth getting to know.

They could answer the phone I've left many messages with no…read morereturn call. I'm so tired of speaking to a machine

Jessica and Brandi are a great duo at this store. The place had a valentines display at the front…read morewith items from $3 & up. Great gifts to build a basket. They have clean ingredients products like Tide clean & free detergent. The price point $18 versus a handful bucks less somewhere else. Totally worth the convenience to avoid the grocery store, plus the loyalty rewards which they do in discounts! The place was clean and I will come again.