Wow! I had a great experience with Erring Medical Equipment. I took my 87 year-old mother to the…read morestore for help with her walker. They were able to get us set up with what we needed in the right size. I would definitely recommend this group. Josh helped us. He was great. I think it was even his first day.

Super nice and very knowledgeable. Great to have a local place with medical supplies.read more

The joys of getting older is your bones start to creak and rattle a little...well not…read moreliterally...figuratively. I have a sore knee and went into Liberty Pharmacy & Medical Supply in search of a knee brace. While they had an assortment of braces, they did not have the one i was looking for. My vague recollection is that a woman had a green knee brace that you could pull on almost like hose but gripped much tighter. Needless to say, Liberty Pharmacy & Medical Supply did not have any such knee brace. They did have an assortment of braces for your arms and legs. The pharmacist was kind to point me to the section of the pharmacy that had the braces. Unfortunately, I was not able to find the brace I was seeking. Thus, my search continues...

This place has my seizure medication at a VERY affordable price. It's well worth the drive time…read more It's not a large pharmacy. I rarely rate more than four stars.

If they don't have what you're looking for in store they will order and ship them to your home.read more

I visited your store on Thursday, January 12. It was recommended to me by my home health nurse and…read morealthough I live in Bastrop, the ride to Austin was pleasant enough and the visit to the store went very well. I was assisted by the very knowledgeable and helpful, Rachel. After being measured, she recommended % Jobst pantyhose. She worked with me taking pains to assist and teach me. Prior to posting this review, I read through many and I would certainly put my experience in the very positive column. To those who have said you were upwards to 25% higher than other establishments, I must disagree. My pantyhose were $90. The Amazon price was $80. I find the additional $10 was a small price for pay for Rachel to have spent a lot of time with me. She was patient and kind. Should I choose to buy a second pair I will not order from Amazon, but rather call to have you send them or revisit the store. You provide a valuable service. Additionally, you are a small local business. I like to support local and I feel you and others like you have a right to make a profit. The only suggestion I would make would be to have a few videos available on your website for those of us who need reinforcement on how to put such things on and take them off. Many thanks to you, your team and commitment to quality service.

I had to pick up a friend in San Antonio earlier in the day. His walker had a badly bent wheel and…read morewas going make it very difficult for him to get around. We were recording in a sound studio later that day, and there wasn't a lot of time to find a wheelchair for rent without paying hundreds of dollars for only a few days. Martin Mobility let us have the chair for the entire week at half the cost of anyone else in Austin. I picked it up, and Elizabeth showed me how to pack it, lift it, and store it properly in my car. My friend Larry could not stop talking about how much easier it was for him to get around. From now on we will use Martin Mobility whenever he comes to town. Very reasonable prices, helpful, hardworking employees. This is what local business is supposed to be.

A good place to purchase scooter or wheelchair, very fair pricing. Josh is honest, informative and…read moredown to earth. Has a great personality and sense of humor in helping Seniors.

I am thrilled with the service I have received from Parkcrest. Thrilled!…read more I've been a CPAP user for over a decade and I've never particularly liked dealing with medical supply companies. My usual experience is they really aren't listening to what you want, and are going to try to deliver what they can to get maximum insurance billing. I felt that with Parkcrest their first priority was responding to what I wanted. First off, the turnaround on the machine was insane. My doctor wrote the prescription Monday afternoon. I had my new machine Thursday. Every other time I've gotten a machine from a medical supply company it's taken weeks to get it. My appointment was with Jen. I was asking questions about pressure settings and remote access and other details, and she was 100% responsive to my concerns. (Don't worry if you're new to this. I bet she'd do a great job explaining how it all works.) The product I received (Resmed AirSense 10 Auto with AirFit N20 mask) is an excellent, premium product. It's ages advanced over the greater-than-5-year old Respironics I was using. They are dealing with all the insurance stuff, making that easy too. The one caution I have is that if you are paying out-of-pocket and are on a limited budget, you may find them pricey. I recommend Parkcrest if you are looking for top-notch product and top-notch service.

I don't know what's going on with this business anymore, but they never answer their phone. I've…read morebeen trying to order my CPAP supplies for several days now. I leave Messages and no callbacks. It used to be a good company.

This is a horrible company to deal with as far as oxygen supply. They make me use the home fill kit…read morebecause I live so far out of the city. But my rescue tanks will not refill on the kit. We have tried and tried. So I'm trying to get some regular rescue tanks. First off, they question why I need the larger size. So I have to explain to them. My insurance company has to get involved as I do not need to provide a reason - the doctor's prescription covers it. My insurance covers it. It's always something with them and the large tanks (I think it's M-60).

What crooks! Some…read moreDME companies can be total scumbags. This is one of them. I started receiving TEXT messages from a "Tammy" after my primary referred me over here. What a complete circus act it's been. So they keep claiming to have sent me supplies via UPS. Here's the thing: I have a delivery notification account set up with UPS. Why does that matter? Well UPS sends me alerts when a package is en route, delivery updates, alert the day before, and day of delivery. So, I ALWAYS know when a package is coming my way with UPS. I didn't receive a notice of any delivery from this clown office. They repeatedly keep referencing a tracking number. They now tell me to file a claim with UPS. Well clowns, you know damn well the package recipient doesn't even do that. IT'S YOUR RESPONSIBILITY TO FILE ANY CLAIM ON THE PACKAGE YOU SEND. It's 100% the shipper you dolts. I can't even file a claim on my end and YOU KNOW THAT. It needs to be filed from the shipper's account. In addition, "Tammy" refused to respond to my inquiries and NOT ONE PERSON VERIFIED MY ACTUAL ADDRESS THEY USED even though I made several calls to the CPAP dept and billing in another country and asked them to verify it. Until Tammy was dipping out for her three day weekend at the end of the day, she passive aggressively confirms "my address" and spolier alert, it's wrong. Just as I suspected. Also, they told me several times to contact UPS myself. Joke's on me again. They freaking know you can't even talk to a person over there. I knew that, but I still called anyway to check that stupid box and jump through another hoop. Then the cherry on top, they send me a text on a SATURDAY MORNING, telling me I have an invoice due for the supplies I never received. I never even opted into texts, so this is totally illegal. I have wasted hours of my life trying to fix this. They can go to hell if they think they can scam my insurance policy and BILL ME MORE MONEY ON TOP OF THAT, for supplies they SENT TO THE WRONG ADDRESS. As if all of that isn't enough, they bill under a company Aero something or other and are "Healthline" which I assume is NOT CONTRACTED with my insurance company. Who knows. But, they are a 100% scam, I am sure of that. Next week I am filing an official complaint with my insurance company against these con artists for all of the described ridiculous events. What do you think TAMMY? P.S. I also have legal services through my employer and I'll be talking to them too next week about your little stunt. See my screenshots of some of the evidence of this shit sandwich I've been served. I'm actually really glad that tool, Tammy decided to only text me. Thanks for the evidence, sister! At least you helped me with that.

Mary helped me pick out an appropriate wheelchair for my 12 year old grandson who had quite an…read moreaccident and was in the hospital. She picked the perfect wheelchair given my financial constraints and the actual physical aspects of the wheel chair needed given his hip dislocation. She had so much patience teaching me how to pack it for traveling too! The physical therapist said it was perfect.

I was looking for a cushion that I could use while I have a raised sore on my buttocks. Most of…read moretheir inventory is for wheelchairs or tail bone issues. There was one possibility but the young woman said she couldn't open the box so I could see if it would be a solution. I had to tell her I would pay the $40 for it since she " didn't want to get in trouble". It is not a great solution but I am using it as best as I can for short times. How does a store expect to sell a medical solution without a test model available? Go to a store that lets you at least sit on a sample before purchasing!

I had an excellent transaction with this company. My order for a burn dressing arrived as…read morepromised. Only because I ended up receiving a surplus of such dressings from various sources, I needed to return much of the product and asked for a refund. Their excellent customer service staff kept me informed with each step of the process. It was, in fact, a detailed return process, but I respected their need to ensure that the product was in a returnable condition. Their responses to my memos were timely, detailed, and personal -- not a form letter. And they refunded a major portion of my original purchase. i would use their services again.

BE AWARE BE AWARE! Do not trust the positive reviews on their site…read more I recently purchased the Vacu-Aide Suction Machine Model 7325P for $379.00 from Medical Supply Pros. The unit arrived fairly quickly, but did not include a Yankauer for nasal suction. I tried contacting the company to purchase a yankauer and after a delayed response I was told they had no yankauer's and that I would have to shop other companies to order such equipment. I later located a company who sold yankauer's at a very reasonable price. I received the yankauer's a couple days later and then attempted to use the Vacu-Aide Machine. It was difficult to use to the point feeling unsafe and came with very vague instructions. I tried the machine one time and immediately knew right away this machine was not going to work-too dangerous! I immediately requested a refund from the company and within a couple of days got the approval to send the unit back, but I would be responsible for the $28 dollar shipping. I followed their strict return guidelines on how to package and label the unit for returning the device. A couple weeks passed and I hadn't received a refund. I reached out to the company several times via email (unable to actually speak with a person). I then received the unit back on my porch and on the side of the box it indicated the refund had been denied because it was not returned in its original box. This of course was completely false. I personally packaged and returned the unit in its original box. The company now tells me there is nothing they can do and now I am stuck with a $379.00 dollar machine that I have zero use for. I would highly recommend not doing business with this company. They most certainly do not honor their return policy. On another note, they are not accredited through the Better Business Bureau, in fact he BBB sight indicates "Complaints often center around unresponsive customer service, difficulties securing refunds and unexpected shipping charges - "The business is not accredited by the BBB and holds an unaccredited rating with multiple consumer complaints regarding order discrepancies and return policies." This company also has additional negative reviews on various other website's mostly related to poor customer service and failure to honor their return policy. Doing business with this company is very risky to say the least. In addition, I sent a letter to their management team, but they refuse to respond. Healthcare Supply Pros, I am not going away. What you are doing to me as a consumer is simply not right and others need to know.

I had talked to Ken at Texas Senior Safety on the phone explaining what I needed. After sending…read morephotos of my bathrooms to him, he sent me a quote via text message for grab bars installation. I bombarded him with questions and he kindly answered them all. Though the quote was a little more than I expected, I took the plunge and hired them. So glad I did! John and his helper did an amazing job. Now I feel safer about showering. I only wished I had done it sooner.

Texas Senior Safety came out and put grab bars in our shower and toilet areas. Sheldon was polite,…read morehelpful and did all of the work we wanted. He had us check placements before he installed them,