I went to the Taylor store to buy some "Dots" candies. I was sent all over the store by well…read moremeaning personal. Finally, a clerk could see I was having a problem and offered to find them for me. It took her 20 minutes so it wasn't an easy find. Gaddis found 4 boxes so I bought them. Before Walmart pats themselves on the back I assure you all 5 stars are due to her efforts.) Thank you Clark Johnson

I have a Wal-Mart 48 month battery in my car that was acquired sometimes around October 2024 (…read morebased on the date sticker on the battery) . they tested the battery and confirmed that it was bad. They pulled my car into the bay and started on it and after about an hour and a half the tech came in and said I was almost ready that they just had to process the warranty replacement. I watched as they scanned my battery and the replacement and seemed to be having difficulty. The automotive team leader and finally a store team leader came and repeatedly scanned the new and old battery and apologized for the computer scanning issues. I am 67 with mobility issues so I told them that I needed to sit down and was going back to the waiting area. I later noticed that both leaders were gone and my old battery and the new one were still on the counter. I went to ask what the delay was as I had already been there a couple hours by this time. The associate there apologized and said that they were not able to process the warranty as their computer did not show my battery in the system. At that point I purchased a new battery as my cat was in their shop with no battery at that point. . After a total wait of nearly 3 hours I was on my way with a new battery but short of cash since they refused to warranty their products. Once at home I located my receipt from 11/11/2024 when I purchased my battery.. Yes I will return tomorrow and try to get a refund. But doing so means a 40 mile round trip back to Walmart that I will not be compensated for. I am disappointed in the lack of service I got as a customer at Wal-Mart#77 in Taylor Tx . While the associates I spoke to were polite they were not helpful. When they determined not to honor their warranty they didn't inform me until I came and asked what the delay was. Disappointed is not strong enough for my experience today. PS: I was not able to try spend time looking for a store manager as I had an appointment that I was almost late because of the 3 hours spent getting a 15 job done. I attempted to contact Wal-Mart. Com online communication site but there is no link to store managers and the communications link on the company website is not geared to service complaints. Hopefully I can resolve this and hopefully this is not a common issue with Wal-Mart.

As far as sales go... if you coupon this is a good Walgreen's.. it's always kept tidy and the items…read moreI am using coupons on are in stock 9/10. When the lines get long they are quick to open a second register and I truly appreciate that. Sometimes.. I even catch a clearance item or two.

AMAZING customer service! I came here after 3 stops at CVS…read morefor passport pictures that all failed. Their photography center employee was super helpful plus bilingual! He was speedy in taking my 18 mo picture he commented it would take like 30 minutes which was no problem ( technology takes it time) he ended up not taking long at all! He also did show me the picture system approval before printing and also a digital copy for the same price as CVS

This location is usually pretty well-stocked. Unfortunately, it seems like everybody got a…read moreHeadstart on all the medicine for adults and children. It's been very hard to find everywhere though. I have spent quite a few time at the pharmacy where they are incredibly helpful, and I have seen much improvement compared to a few months ago where they would close unexpectedly without notice due to short staffing. I'm happy to see a full staff and proper hours. I will say the biggest con about this location is trying to get a hold of anyone on the phone. It's really hit or miss and sometimes you get hung up on. Depending on what time you go, there are gaggles of high-schoolers hanging around inside and outside. Obviously, considering the high school is right across the str. But just in case groups of children are not your thing I say steer clear of shopping during early after school hours lol

This has got to be the most fucked up pharmacy. Can't nobody answer the damn phone and it's…read morebullshit. Wasting time to drive to pharmacy and they tell you it's not ready. They need to learn customer service skills on how to answer the phone like Walgreens pharmacy does!!

This CVS has everything a gal could need. I popped in for a few things I had forgotten and they had…read moreall in stock, thank goodness. I had no engagement with staff while in the store so can't comment on that bit. I took a Waymo so can't comment on parking either but I was a little confused at first by the different set up here. They have 2 stories! So if you're looking for something and don't see it on the first floor, head up the stairs and it'll probably be there. They do have an elevator, as well, if needed. By the registers, they have 3 Self Checkouts for easy self-serve shopping. One staff was monitoring the operations but it was a seamless experience for me. You just gotta keep in mind you are downtown so you may encounter unhomed people and all that comes with that.

I live close to this location and use it often. It's a smaller version of CVS because it's…read moredowntown, but it has pretty much everything I need. I especially appreciate everyone at the pharmacy and the pharmacist who do a great job. I get all my shots there. They are very welcoming. If you live downtown and can walk it's great. If you don't - beware, parking is pretty challenging.

They were really nice! The sandwiches are just your simple homemade sandwich you'd make at home,…read moreshe put my pecan chicken spread on a salad bed for me! Overall, good food, good service, and a decent amount of seating!

Pharmacist at the drug store was incredibly rude and loud on the phone today 2/3/26. She would not…read moreeven let me finish asking my question when she would blurt questions loudly at me in the middle of my sentence. She is very unprofessional. She should find a job she actually likes.

Horrible customer service ! Had a pharmacy question but Christian the sales associate was so rude I…read moream taking my business elsewhere. Waited to speak to manager for awhile so I just hung up . Hire ppl that wanna work !

Booked vaccine appointment several days in advance- which made no difference in expediency. OMG!…read moreThe entire store seemed short staffed. There were 3 people ahead of me who had been waiting more than 30 minutes. Unsure if they had appointments. Only 1 cashier who was challenged by more than simple tasks, but executed some of those well. Seems like they need staff who speak Spanish based on the clients and communication challenges I saw today. The drive thru window seemed to suck up staff time with numerous problems but staff were kind to everyone. However this caused everyone to have to wait. There were announcements about staff needed for customer service in various Departments. As I left there were customers waiting at the checkout counter nearest the door and no cashier was there. His store is in a busy area just off the interstate so possibly need more staff at lunchtime?

I love Whitney and the crew. I trust whatever they say! Good vitamin advice! I get the same value…read moreas the big box stores.

Great customer service and fast turnaround around with non standard meds. Pricing is also great…read morefor the prescriptions that weren't covered by my insurance.