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    Pfennig's Prescription Pharmacy

    5.0 (2 reviews)
    Closed Closed
    Updated 3 months ago

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    Walmart Supercenter

    Walmart Supercenter

    1.8
    (41 reviews)
    1.9 mi
    $

    I went to the Taylor store to buy some "Dots" candies. I was sent all over the store by well…read moremeaning personal. Finally, a clerk could see I was having a problem and offered to find them for me. It took her 20 minutes so it wasn't an easy find. Gaddis found 4 boxes so I bought them. Before Walmart pats themselves on the back I assure you all 5 stars are due to her efforts.) Thank you Clark Johnson

    I have a Wal-Mart 48 month battery in my car that was acquired sometimes around October 2024 (…read morebased on the date sticker on the battery) . they tested the battery and confirmed that it was bad. They pulled my car into the bay and started on it and after about an hour and a half the tech came in and said I was almost ready that they just had to process the warranty replacement. I watched as they scanned my battery and the replacement and seemed to be having difficulty. The automotive team leader and finally a store team leader came and repeatedly scanned the new and old battery and apologized for the computer scanning issues. I am 67 with mobility issues so I told them that I needed to sit down and was going back to the waiting area. I later noticed that both leaders were gone and my old battery and the new one were still on the counter. I went to ask what the delay was as I had already been there a couple hours by this time. The associate there apologized and said that they were not able to process the warranty as their computer did not show my battery in the system. At that point I purchased a new battery as my cat was in their shop with no battery at that point. . After a total wait of nearly 3 hours I was on my way with a new battery but short of cash since they refused to warranty their products. Once at home I located my receipt from 11/11/2024 when I purchased my battery.. Yes I will return tomorrow and try to get a refund. But doing so means a 40 mile round trip back to Walmart that I will not be compensated for. I am disappointed in the lack of service I got as a customer at Wal-Mart#77 in Taylor Tx . While the associates I spoke to were polite they were not helpful. When they determined not to honor their warranty they didn't inform me until I came and asked what the delay was. Disappointed is not strong enough for my experience today. PS: I was not able to try spend time looking for a store manager as I had an appointment that I was almost late because of the 3 hours spent getting a 15 job done. I attempted to contact Wal-Mart. Com online communication site but there is no link to store managers and the communications link on the company website is not geared to service complaints. Hopefully I can resolve this and hopefully this is not a common issue with Wal-Mart.

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    Pfennig's Prescription Pharmacy - drugstores - Updated June 2026

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