Highly recommend! Great and fast response time. Definitely will come back for future services.read more

I strongly recommend using 1 Day Window Treatments. From the beginning, Darby clearly detailed…read moredifferent materials and options, he explained everything very well to ensure we would be happy with the end product. The project was great and at a great value. Darby and Stretch were very responsive, knowledgeable, patient, and thoroughly answered all questions. They were very respectful, reliable, and were very creative in dealing with different limitations. I'm very happy with the project and their work. I would highly recommend them if you need window treatments.

We worked with Mauricio who's based at the UES office. He was authentic, professional, and very…read moreeasy to work with. He's also knowledgable about fabrics and trends and invited us to the UES showroom to explore more after his free consultation at our apartment. When the fabric we chose was out of stock, Mauricio offered us a higher value fabric at the same cost. The drapes were done promptly and we received an email to schedule a time. Getting the COI from NY City Blinds was also straightforward. We are super happy with the result - pinch pleated drapes with tie-backs which look really elegant on our bay window. The installers were professional and polite, and the customer service (pre, during, and post) was excellent. We look forward to working with them again when we're ready to change the window treatments in our other rooms.

I wanted a simple motorized shade for our bedroom. measurement went easy, shade was ready quickly,…read moreinstaller was polite. After all the time and stress over the installation of our motorized shade the owner, Guy finally called. He had two purposes for his call. First to attempt to fix the problems we had and second to ask me to take down my poor review. After a week of inaction and stress I wasn't willing to allow them to make and install a new shade. I had spent a week trying to get them to respond to my calls and make the installation good/right. Laor, did return most of my phone calls. "Customer Service" was anything but helpful. Promises, messages went unanswered and in fact the woman I spoke to a number of times began hanging up on me! Guy asked what I wanted, a full refund! To his credit he did offer a full refund. His second purpose was for me to take down my review of his company. My original review was honest, factual and without any emotional comments or name calling. It left the reader to make their own decision about NY City Blinds. I felt it was a fair, though poor review. The evening of Guy's call he did refund our full cost. I had agreed to leave the shade with my doorman for him to have picked up, once replacements were installed. So, my reponse to Guy's request to take down my negative review is this replacement review: The NY City Blinds two employees that worked with me - Laor, who measured my window and the installer (sorry, I forgot your name) were both polite and actually enjoyable to work with. Guy, the owner was polite, professional and did go out of his way to make me a happy customer. This is New York City and it comes with a host of confounding problems. Manhattan alone is larger than almost every other city in the country! It's crowded. People generally are extremely demanding. There are dozens of choices for EVERYTHNG within blocks of your apartment (home). There is an extremely high expectation for quality. Price, surprisingly given the general wealth of New Yorkers, remains a strong selling point. New Yorkers want the very best products and the very lowest price! It's a tough place to make a business work. It's a tough place to live. Everybody that has a business in New York "is the best" so it's hard to evaluate and select a business that will provide a good service and product and charge a reasonable price. NY City Blinds changed my feelings about their people (except Customer Service - Guy take note!). Guy did try hard to make me a happy customer. I will give his a lot of credit for this. The best I can do is give them two stars for the installation. Guy gets 4 stars. He went beyond what I expect. I do expect Customer Service to improve. The negative review is down. I have to be honest in my review.

I've worked with Golan at Stylish Windows for two projects -- one to install shades in all of the…read morerooms in our apartment, and one to install curtains in two bedrooms. Liat and Golan were easy to work with and were communicative over email and phone. We were able to look through lots of options for both shades and curtains, and we were really happy with the results. I would highly recommend Stylish Windows for your shade and curtain needs!

I have used Stylish Windows for many years because they are dependable, classy, wonderful customer…read moreservice and easy to use beautiful shades and rolling window treatments. I will only use them because they are the best in my experience.

10/10 recommend! Nick was so kind and quick, he got my shades made and installed in two days!read more

Low rating due to - sloppy work…read more- not showing up or cancelling 90% of the appointments to the point I had to constantly chase him. Promised the job would be done in 2 weeks and it took almost a year, of me chasing him to finally come back. He never finished and said "my hearts not in it any more I'll just do one more thing and that's it" - never finished the job - rudeness I wasn't going to post because he said he didn't want to do this work anymore and was shutting down his business. Now that I see he is still working with people, I feel an obligation to warn people away from this business

I went to blinds.com and the shade store to compare, and Albert was the obvious choice out of the…read morethe three. He and Elan were SO fast, so communicative, and incredibly clear. The product is really beautiful, and I feel like we got a great value. The service was great, and I'd recommend them to anyone. Lovely people, beautiful job! My apartment looks 10x more expensive because I trusted them! 10 stars!

A motorized shade had a broken cord. Elon came the same day I sent my request, diagnosed the…read moreproblem and returned the next day with the repaired shade. He adjusted all the shades (5) on the window. He was pleasant, knowledgeable, and respectful of our furniture and accessories. The pricing was in line with other vendors. I recommend Empire Custom Windows highly.

The staff was friendly and very helpful. Wait time was less than 5 minutes. They had the paint I…read morewanted and mixed it. I would recommend anyone to go there.

Walked in and got a friendly hello from the person at the register. Then walked over to the paint…read moreswatches section. Three people were sitting at their desks as I walked by, looked at me and could give a single f*ck if I needed help. Not a single word. Not a hello. Nothing. They were older so I can't blame this on a different generation. It's called basic customer service. I browsed for a minute and then walked out. Not a single word. Screw this place.

Just awful so ready to take your money but then there's a problem you never hear back they avoid…read moreyour calls in the showroom. Probably have to have a lawyer now look into there shoddy service.

Where should i start. Lets start by saying Glenn in the Hoboken store is very kind. I ordered my…read moreshades and was told if i put the charge on my Amex, i would get 250 refunded. Needless to say i never knew i had to "sign up for the offer". My card was charged and no credit was received. I tried to have them refund and recharge so i could take advantage of the offer but they found it impossible to do that. It has now been over a month of tireless phone calls and replies "my manager is working on it" or " We are working on it with client services". Then you call customer service and there reply is" Nothing we can do". Needless to say it has NOT been resolved. You would think a large company like this can figure it out and it wouldn't take an army.. suppose that is not the case here. Frustrating at the least and would think twice before i ordered from them again!

My shades needed a repair, these guys were excellent, they were easy to get in touch with, their…read moreprices were very reasonable, their work was fantastic!

THE BEST EVER! Joe and Kevin are truly the best in the…read morebusiness. I reached out to about a dozen other curtain installation services--most either said the job was too small, required that I purchase curtains from them, or simply never responded. Shades West was completely different. They replied immediately and got the job done perfectly. Kevin went above and beyond, taking the time to explain everything--from how to replace and change curtains, to mounting and installation tips. I had forgotten to order clips, and they were kind enough to provide their own without hesitation. Both Joe and Kevin were not only professional, but also friendly and genuinely helpful. No issues, no stress, just excellent service from start to finish. I can confidently say they are THE BEST THERE IS! Thank you, Shades West!

If there were ability to give these people a much higher rating than just 5 stars, I would. From…read morethe very start, Meni was kind, knowledgeable and professional, and since I was a first-time shades buyer, I appreciated his guidance and his confidence in what I was buying would be pleasing, long-lasting and high-value. He was right on every level. It's rare these days to find someone who gives you such personal service. I will definitely recommend Window Horizons to anyone that I know looking to buy upgraded window treatments.

Great service by Meni. He measured and installed with accuracy. The honeycomb blinds are great! I…read morehave blackout in the bedrooms, regular blinds in the front room and a roller blind in the kitchen.

Prompt steady service reliable in responding, we recommend this place and plan to use them again in…read morethe future.

Don't have much of a selection for window treatments. Looking for privacy mirror treatment that…read moredoesn't show during the night yet allows sunlight during the day.