I'm a happy new(ish) resident of Stuytown so I want to support local businesses. I went to Royal Window Treatments in Nov based off of a good review here (I think). I did the consultation then, Darren helped me picked colors and measured etc but I still wasn't sure about the commitment ($$). Anyway, I finally pulled the trigger and had them installed today and all I can say is WOW. How often do you order/receive/have something installed and it's actually BETTER than you imagined?? Anyway, I told the installation guy (yes, I should have asked his name) that I was going to write a positive review immediately (my idea, not his) because I was/am so impressed. So here it is! (I also love David's Pharmacy and Westside Market(s) but will save those other 3rd avenue positive reviews for later). Anyway, if in doubt- order the blinds!:)) read more

The pidgeon problem that Royal Window has perpetuated is reaching unsustainable levels for the community around 20th and 3rd. The constant barrage of fecal matter, bird fetuses, nests is becoming simply too much to bear. This business must take action on behalf of the community. read more

I can't say enough about Dave from Royal Window Treatments!!! We were in the middle of a renovation. Naturally foreseeing the end, sooner than later, I had Dave come help me choose some shades. He climbed around boxes to measure and help me envision what I wanted. My shades were ready on time. Construction was completed. Dave was so patient, no problem storing until we were ready. In the meantime, we had ordered a shade for another room. His installer, was amazing and patient. His installer came for our final installation, so pleasant. Asking before drilling for placement of cord holders. Important when you've just renovated and don't want holes placed just anywhere. I really can not recommend Dave enough!! He and his installers are just so pleasant to work with! Thank You Dave...... read more

One of their employees/installers refused to pull up his mask while riding in the elevator with other people in my residential apartment building. After being politely asked several times, he eventually sneered and said, "I'm ignoring you because it's irritating. I have better things to do." It was quite the display of rude and uncivil behavior. The doorman let me know which apartment he was going to and I called the owner, who confirmed that he was from Royal Window Treatment. Tried calling the company to report the incident to the owner (Dave) - no response. read more

They were once good and very responsive a couple of years ago but now i'm truly disappointed with them . They don't follow up when i called to place an order and act like they don't want my business. I've always been very polite with them and gave them great reviews and never complained over the good work they did nor did I complain about the price. I recommend you stay away from this place. read more

I ordered shades from Royal Window Treatments two years ago when I moved into a new apartment with huge windows. I appreciated the personal, hassle-free service to measure the right sizes and, when one shade was different than the others, they quickly ordered the correct one. When the shades recently became difficult to roll up and down for various reasons, I reached out to David and both were serviced within a few days. I appreciate the prompt and quick attention to fix them - I am grateful for these shades every day! read more

Royal Window Treatments installed solar shades and stationary panels. I am beyond pleased with the results. Darlene was very helpful in guiding me toward my best options: The solar shades let the perfect amount of light in and are easy to roll up and down, and Darlene provided me with an excellent selection of fabrics to choose from in order to create custom stationary panels. The shades were installed promptly and with great care. I highly recommend! read more

Prompt, professional, great work. They came exactly on time and installed very quick. Could not recommend them more. Had custom honeycomb blinds and blackouts with motor installed. read more

Had up down Hunter Douglas - entire process was very easy. I knew exactly what I wanted style, color codes, type of mechanisms, so when I reached out to them I was able to place my order same day. The shades arrived within two weeks (as they said) and they came right in the middle of the delivery window and it took less than 1 hour to install all 4 shades. David made sure to clean the window sills of any debris from the installation and took all the packaging with him. Darlene (his assistant) was also very responsive over email, phone, and text. I would use them if I had other windows I needed help with! read more

Royal Window Treatments - Up / down Hunter Douglas shade I had installed - Shades & Blinds Near Me - New York, New York

Royal Window Treatments does a very poor job and the service is unprofessional (that is probably the understatement of the century). I posted a negative review of the company and the owner Dave proceeded to disclose my personal and financial information on Yelp. I did not realize my financial and personal info had been disclosed until 3 months later when another customer who was also having problems with Royal, used the public information that Dave posted about me, to contact me and make me aware of what Dave had done! Ever since, i have received 3 calls/emails regarding the unethical business tactics of Dave & Royal Window Treatments. I hired them to install two sets of blinds in my apartment. The job was not completed in the time frame that I had been told and to top it off, the initial installation was horrible. Royal had to return to my apartment 3 times to complete the job. It took over 6 months for them to complete a 2 month project. In the end, I posted a negative review of the company and the owner Dave proceeded to disclose my personal and financial information on Yelp. BOTTOM LINE: UNETHICAL BUSINESS PRACTICES TAKING PLACE HERE. SERVICE IS POOR, JOB IS SHODDY, AND THE OWNER IS A FRAUD. read more

Great time shopping for blinds at Royal Window Treatment. I wasn't sure what I was looking for, just that my apartment was facing direct sunlight and I wanted an elegant way to block the light and update my apartment. I scheduled an appointment with Royal Window Treatments, and the knowledgeable sales associates there helped me leave with affordable vertical blinds. Would definitely recommend for great selection and customer service. read more

I used Royal windows for years and by now all my windows have motorized blackout shades This bring huge improvement to the quality of my life since I work late hours and get up after 10 am. I highly recommend this service. read more

David did a great job putting swags up on our bay windows. He took his time and even got all our pre-bought swags steamed so it would look perfect. Highly recommend. read more

They made an appointment to come for an estimate and seemed really professional on the phone. But after waiting past the time they said they would show up (I had taken time away from work to make the appointment), I called to find out what was going on. They said the estimator had had an emergency and wasn't coming. THEY should have called ME to let me know so I wouldn't have to wait around and waste my time. Lost my business right there. read more

Royal WIndow Treatments is a great company. They offer adornments of every kind from shades to draperies to blinds. They have a very courteous and well- informed staff and they can help you pick the perfect treatment for you windows with ease. If you need any kind of window treatment for your home this is the place to get it done. read more

I needed custom curtains for my home in two rooms, and they provided great options, a high quality product, and very efficient and clean installation. There were a couple hiccups - they didn't think to bring fabric samples the first time they came over, and when they were supposed to install the blinds there was a scheduling snafu. I'm very happy with the end result and would use them again easily, but especially for this higher end offering the miscommunication on their end was frustrating. read more

Found this company on Yelp and agree with the other reviewers. David is very professional and the work came in at the same price as the estimate. He also got our job done quickly and even gave us paper shades (for free) to use while our shades were being repaired. Definitely recommend them. read more

I was remodeling my home and I wanted a really modern, upscale look for my windows. I'm glad I selected Royal Window Treatments. I was not aware of the wide variety of options and styles available for windows, however Royal Window Treatments is. I got great style at a great price, with not as much inconvenience as I thought. I would highly recommend this company to anyone who wants to upgrade the look of their home or apartment. read more

Just got our electric blinds done for our bedroom, we had been going back and forth for a year trying to decide whether to pull the trigger since it was a big investment. RWT was so patient and incredible and able to work within our budget and even offer alternatives to things like the valance to better fit our price point. We couldn't be more happy we did this! As owners it adds more value to our apartment and since we face East and have tons of sun, it makes it much more comfortable! These are LEGIT blackout blinds!! Adds more privacy as well than the curtains we had before and much less maintenance! Also they are cord free, so no ugly wires and you only have to charge them ONCE A YEAR!!! The fabric choices were gorgeous and so high end, and the remote is very sleek. They are the most badass blinds ever!! Could not be happier- installation was 10 mins and a breeze, the guys installing them were amazing, polite, knowledgeable, and professional and they wore masks and gloves. Highly recommend!!!! read more

This review is based on my single experience with Royal, which turned out to be an excellent one. I had a blackout shade that no longer functioned because the cord was stuck. I dropped off the shade for repair at their office on a Wednesday afternoon. I got a call back later the same day from David who told me it would be ready the following day. "Quick service, that's great!," I thought. The next morning when I called to check if it was ready to be picked up, David offered to deliver the shade to my apartment, free of charge (I didn't ask, he offered). This saved me a trip downtown (and across town) and, of course, you gotta love free. The price for the repair was quite reasonable and came with a 1-year written guarantee. Such superlative service is rare these days and a real pleasure to find. I would use Royal again in a heartbeat. read more

This is a very unprofessional service experience. Key caveats are: 1) The "final" price changes from time to time at Royal Window Treatment's will. Everything that has been put down is never final; the price keeps going up and excuses come one after another. They are quite skilled at preying on customers who are time sensitive and need to get the job done quickly. 2) The "final" installment time changes from time to time. They are usually very late in informing you they can't meet the deadline, and you can do nothing about that but to give it patience as the deposits have been paid. 3) The agreed services are not delivered. a) I ask for white tracks, but the dark grey ones are delivered. b) The material I asked for is different from what they actually installed. They simply tell you that they don't have that material any more and are unable to order that. c) They promise you the curtains will look continuous but you can find wedges of apparent different color. 4) They significantly overprice material. The wholesale price they told you about a certain material can be 50% higher than the retail price of the same (if not better) material in retail stores in the city... So overall, very unhappy about the service. And hope Royal Window Treatments don't retaliate and post up my financial information like they did to an unfortunate customer who also wrote negative reviews about them... read more

i recently had some custom shades installed and the service was professional, clean, with an absolutely beautiful product for my home. I am beyond happy with David and his team at royal window. read more

Royal Windows provided fantastic service. We ordered blinds for both our living room and our new baby's room. The blinds arrived quickly, were installed very professionally, and look great. When we ran into two small problems with the blinds (both our fault, since we took down the blinds while some construction was being done in our apartment), Royal was very responsive and fixed them immediately. We highly recommend Royal Windows. Couldn't be happier! read more

Great service and cost here.Darlene , at Royal window treatment, had the best customer service I have had in a very long time. I was texting her info so she responded right away. The repair person was on time, clean and terrific . Especially since the blinds were bought there many, many years ago. The cost was very fair. read more

A truly awful product and customer service experience. I had a black out shade installed in my nursery that was ineffective and overpriced. I payed $275 for a shade that was essentially equivalent to the shade I already had (and that was in my window when David came to make an assessment and give me a quote). Once installed, I realized that the new shade offered me absolutely no improvement so I then felt like I had no choice but to pay another $225 to have side channels installed to enhance the black out effect. Had i realized that the entire project was going to cost $500 total, I never would have purchased the original shade to begin with. AND even after spending $500 and contending with all of the stress this experience entailed, the shade was far from black out and i ended up installing EZ black out window covers myself for $50 to get a real black out situation in the room! Given that I am not an expert on shades, I really wish that I had been advised about the limitations of the products that were going to be installed in my home prior to having paid exorbitant amounts of money for them. Additionally, the customer service was poor throughout - disrespectful and amateurish at best. Appointment times were not honored. Any of my dissatisfaction was related to with disregard and incredulity by both David and Darlene. I am full of regret about this experience and throwing my money away. I can't begin to say enough bad things about this place. I was robbed. read more

I like royal window treatments because the amazing selection of the most beautiful window shades, and the extremely friendly customer service. read more

Wow... Dave came to the rescue. My blinds are over a 14' window so are not easy to work with. He was able correct the problem very quickly and was professional throughout. I cannot rate them highly enough, great work. read more

I found Royal Window Treatments on Yelp. I found them to be easy to work with and helpful. We had our own fabric. They advised me on what would look best based on what we said we wanted. I think the finished product is well-made and looks good. One big caveat: They said they would get the window treatments to us in early December but actually didn't put them up until mid-January--six or seven weeks late. This was a major inconvenience and that's really why I'm only giving them three stars. Other than the lateness, I would recommend them. read more

I don't like the way my blinds came out. They looked sloppy. Period. Customer service was not helpful.

What a mess! They improperly measured the amount of fabric needed. Blinds looked like rags. And then they fight me on it! Months of searching for the right fabric down the drain. Oh, and just getting the initial delivery took more than two months. And they don't show up for an appointment during the week. I lose a day of work. Best advice: stay far away from this disaster of a company. read more

I agree with Honor. Sloppy work that they will not stand behind. Poor customer service. Not worth the headache, and ultimately the expense of having to get things redone. read more

I found Royal through yelp, and I think David did a great job (as people had suggested). He came for the free consultation with samples, gave me a few suggestions with varying price options. Delivered the job as promised. It turned out great and I recommend them. Even got the Yelp discount. read more

Excellent customer service. Darlene really went out of her way to work with Hunter Douglas to repair at a reasonable price a large room- blackening pleated shade bought elsewhere . The installation technician was very nice and helpful and put up temporary shades while waiting for the repair to take place.Everyone was friendly, helpful and always available. Very good experience! read more

Royal window treatments is the type of company that delivers what's promised and in an efficient, clean and professional manner. The installation took place when promised and was done with fine precision. My Hunter Douglas electric shades give the room a whole different look now and the price was very competitive with other places, if not less! David, the owner, is a stand-up guy and I highly recommend his work! read more

I had TERRIBLE experience with this company!! I lived in 57th Street, and i called to make an appointment for them to come to check my blinds problem, one person called David confirmed the appointment and DID NOT even mention that there would be a cost for the visit, and he did not fix the problem during the visit either. But after the visit, he was trying to charge me 125 USD first for this visit, I simply said no, you did not mention to me there was a charge for that, and u did not even fix the blind problem, simply pulling the blind down. This guy David did not agree to go until I paid him 75 dollars to leave(considering I am a girl living alone, no option but to pay him) Later I called his store thinking maybe it is one of their employee that does not know the rules, it turned out he is the owner. He called me back to explained why he needs to charge me, saying parking under my building cost him 40 dollars, that is ridiculous how could you charge your customers at the last minute and mentioned you need to compensate your parking cost? Any charges should have mentioned beforehand, not at the last minute? This company owner is ridiculous~~he said he could offer me a discount if I continue to use their company, I definitely said no, how can I trust this kind of owner again? It is not that I can not afford this visit charge, but it is simply not the way you do business with clients! Bad review! read more

I was looking for motorized blinds and the manufacturer recommended Royal Window. I am glad I found them and am extremely satisfied with the service. David was helpful in confirming my research and did not try to upsell me. In fact, he showed me how to save money! He came to my house with no obligation. He told me I should expect delivery in 3 weeks (because I wanted a particular brand) and then we would arrange for installation, which was included in my price. The blinds came on time and he was able to install within a few days thereafter. David did all of the work with his associate. He was professional and neat with his work. He cleaned up, paid for his own parking and would not accept my quarters! He installed 7 shades in under 2 hours. With two installations, I will need to touch up some paint, but that is because i live in a prewar building and you have to deal with imbalanced windows. I do not blame David for that. I treated David like a professional and he returned in kind. When I called his office Tara always took my call. I was on top of it the whole way as well but only because I invested so much money with a new technology- the Q Motion blinds, which I love. You can go to Royal with Confidence. read more