If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

Three days before the five borough bike tour I decided to try my luck and pop in for a tune up !!…read moreEric made it happen in less than 24 hours !! Great store great help fantastic work ethic . Won't be going anywhere else , locked in for life . Check them out !! Highly recommend

Love this place. They are so good and fast to get ur bike back…read more Went there more then a few times. Erick is great.

I recently reviewed my experience at Peak but I felt compelled to log in an update. I was having…read moresome difficulty shifting gears and I was previously told that I would eventually require a new chain. I took my bike over to be diagnosed and repaired and was told that I might be using the wrong procedure when shifting. They were right!! Instead of charging me for an unnecessary repair, I was given a needed education. Look, if you desire to deal with honest and competent people why go anywhere else? Kudos!!

This bike shop is amazing. We called for them to build a bicycle we purchased online. They took us…read morein the same day and had the bike built, tuned, and ready for pickup the next morning! They treated us like family, made sure we understood all aspects of the new bike, and were extremely welcoming and knowledgeable. We bought some accessories for the bike and they mounted everything we bought from racks to bells to water bottle holders! They have a full stock of clothing, bicycle accessories, bells, tools, replacement tires, and a wide selection of bicycles for purchase, from starter to high end. We instantly became life long customers! This family owned bike shop really cares about their customers. Extra points for having an adorable doggy!

I have to say that the staff here are super amazing!!! I got everything I needed in one visit after…read morepurchasing my bike online and picking it up in store. I would recommend this shop to anyone who appreciates great care, kind faces and authenticity of character!! Kudos and keep up the fantastic work!!!

We returned to this store after three years to take advantage of their kids bike trade in program…read more The policy is for the kids bike only, not adult bikes. We can bring back the bike we bought from their store within 3 years. They will give us half of the price credit towards another new bike in the store. This time Staff Claudia assisted us. She was at first little occupied but she was friendly overall. She was knowledgeable and helpful. The reason was minus one star is limited display bikes. Many of the rack are empty. Claudia said they have boxes of bike in the back, but they are not built yet. So I picked two styles of bike for them to build, so my son can try them on before buying. We will have to return in a week's time. Another worth mentioning is we fix the brakes on my daughter's bike. They fixe bikes from everywhere including those bought from other places. Technician John McAllister was very helpful and patient. Obviously he was very knowledgeable in what he was doing. He even adjusted seat and adjust other minor parts for free. He let my girl try it on and make sure she was a happy Customer. overall great customer service. great quality bike.

Love this place, always available Fix am everything and…read moreanything Never disappoints Been coming here a few years now

My experience was disgusting. I was over charged and my electrical bike brakes were misaligned…read morewhich almost cost me a accident. Then when I went back the next day and advised them of the problem, he told me he will fix it for 20 more dollars. I refused to pay for his oversight and poor business ethics. Be vigil when you go there and also get a receipt. THEY ARE CROOKS. Period.

They charged me $5 for air without mentioning there was a bike pump outside that I could have usedread more

I've been a customer since the early years. Andreas is a bicycle wiss. Custom wheels, vintage…read morebicycles, modern technology. And all things related to the bicycle industry. And not to mention he is a stellar person.

Tuesday was my first time at this particular bike shop.I had looked them up on Google. I was…read morelooking for a large seat saddle for my trek bike.so I called the shop and a guy name mike answered. I told him what I was looking for ,and he told me he just got some larger cloud nine seats in today.so I told him I was on my way. Once I got there I met mike and he showed me what I was looking for.he had a show case of seats ,cloud nine model.I was able to make a good choice in a seat.a wide width seat with a nice cushion. They also installed the seat for me ,which didn't take long.mike in company were very professional and helpful very courteous. This is definitely a new bike shop for me in queens, I would call it some what of a hidden gem,in Richmond hill on jamaica Avenue.

I highly recommend this bike shop, the best I've been to. The manager, Russ, was incredible, as…read morewell as the staff that worked on my bike. My rear brake was damaged and also a broken spoke. They told me it would be about 45 minutes to repair and sure enough, was repaired within 45 minutes with a job well done.! The next morning I noticed the rear tire was flat. I called and they told me to bring the bike in. When I arrived they took me immediately and did the pair at no charge (even though it was possibly unrelated). This is such a professionally run establishment and such a delight to deal with . PS....They offer a very large selection of bikes and skate boards.

I've had work done on my bike here a few times now, and the actual quality of the work has always…read morebeen solid. No complaints there. The mechanics clearly know what they're doing and my bike has always come back riding well. That said, the customer service side can feel a little cold. The staff sometimes come across like they're a bit annoyed to be helping, or like they don't really have the time of day. I'm a newer cyclist (I only started riding last season) so I understand that bike shop culture can sometimes be a little direct or to-the-point. But for someone just getting into cycling, or someone not fully immersed in the culture yet, the vibe could definitely feel a bit off-putting. Overall though, the work itself has been good, and that's ultimately what matters most in a bike shop. Just wish the customer interaction side matched the quality of the repairs.

Bought a used bike off Craigslist. Stopped by to see if they could fix the brakes. Was done very…read morequickly and now my brakes are working. $20 for the brake fix. Would recommend for any repairs!