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    Elias Body Shop

    4.0 (4 reviews)

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    Services - Elias Body Shop

    Bumper repair

    Auto frame testing

    Rear-end damage

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    5.0
    (6 reviews)
    Body Shops
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    1 year ago

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    Elias E.

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    3 years ago

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    Caliber Collision

    Caliber Collision

    4.4
    (14 reviews)

    I initially had a very positive experience working with David, as he provided excellent customer…read moreservice and gave me confidence in the repair process. However, after the vehicle was returned to me, ongoing issues began to arise. I noticed that my bumper continued to come loose. I contacted David, and he advised me to bring the vehicle back in. At that time, I was informed that a clip had not been properly installed. Unfortunately, even after that correction, the issue persisted. Over the past two years, I have returned multiple times for the same problem, and each visit has resulted in the same explanation regarding a clip. I was hesitant to leave a review because my previous interactions with staff had been positive. However, my most recent visit was very concerning. Upon arrival, Scotty was dismissive and unprofessional. He questioned whether this was the same vehicle that had been serviced and made comments that felt unnecessary. He then suggested that the issue may have been caused by me hitting something underneath the bumper. Had he reviewed the service history, he would have seen that this has been an ongoing issue since the initial repair. I expressed my frustration with having to deal with the same unresolved problem for nearly two years, especially considering the amount that was paid through my insurance for the repair. In response, he stated that he could report to the insurance company that I had caused damage by hitting underneath the vehicle. The mark he referenced was not new and does not explain the recurring issue with the bumper. This interaction was extremely disappointing due to the lack of professionalism and accountability. While I do not wish to work with Scotty again, I still need my vehicle properly repaired and the issue fully resolved.

    I absolutely love this place (Mesquite, TX). The staff is friendly, honest and knowledgeable. They…read moremade sure my car was fixed RIGHT before releasing it. I arrived close to closing time and Austin took his time explaining everything. He even shined my back bumper which had nothing to do with my accident/claim! The front office also saved us MONEY by advising us to file our police report!!! They didn't have to do these extra things for us. They definitely take care of their customers!

    Joe Hudson's Collision Center

    Joe Hudson's Collision Center

    2.2
    (13 reviews)

    I am so upset about the "service" I have received from this company. I had an accident in February…read morethey were recommended to my insurance company. I have so many complaints but i speak about their work first and the service second.The first time i took my car to them. They returned it without my Camaro sign, they messed up my door, and the paint job was also messed up see pictures. They asked me to come back so they could assess my car and after they looked at my car they asked me to come back Monday. I was also told it would only take a day to correct my issues. It took until Friday. When i go to pick it up Friday it is still messed up. They only put on the Camaro sign and did not fix the other 2 issues. I tell them that it's still wrong. They tell me they were unaware of them fixing anything else... and I'm thinking you just kept my car for 4 days just to put the Camaro sign back on. So they tell me they are going to keep the car . Monday afternoon i get a call stating that my car was ready and i needed to be there by 5. It was nooon. There was no regard given to my schedule and the things i have to do. Anyway I pick up my car and i don't see anything wrong on the side where there was damage so I took my car and left. I wake up this morning to see they damaged my bumper on the passenger side. This is the worst service I have ever received from any collision center. The service is also horrible because there were never any updates about your car just a random call at their will to tell u that your car is ready and must be picked up by 5. I feel taken advantage of because I am a woman and i pray this review prevents this from happening to someone else! I had several panic attacks dealing with this issue because as a woman they know you don't know so they try to take advantage of this. Please do your research before taking your car to places like this. I would give them 0 stars if I could!

    It was one of the shops recommended by my insurance company. It was a seamless process and they…read morekept me advised during the entire repair. They did a nice job repairing the car.

    Elias Body Shop - bodyshops - Updated July 2026

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