I changed my schedule for visits and they doubled the cost without informing me. I cancelled. They…read moreare only marginally effective and quite costly.

I am actually surprised by the fact that they don't seem to care about the bad reviews that they…read morekeep getting. We are going on 4 months now of having a mouse infestation. We have put everything food away into bins and we are very careful about what we're leaving out. Even down to the food for the dog has to be put away. You definitely do not get what you are wanting with this company. If you want dollar traps from the dollar store then you have come to the right place. Every single one of our traps has broken and the mouse is able to get out. They say they will be back. They don't come back for weeks and they don't even bring the stuff. We have never had a problem with an exterminator before but this one is something else. If you have dogs they don't really care because they'll leave those traps everywhere

One of the few owner/operators in this industry dominated by national chains disguised to look like…read morelocal companies. Straightforward service presentation and delivery of service. Easy to communicate with and the work was performed promptly. A pleasure!

Matt was professional and prompt! We had a large bald face hornet nest hanging from our tree in…read morethe front yard and he was able to get to us within two days and remove the nest. We were so relieved! He is also VERY reasonably priced. I highly recommend his services :)

I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!

Came a day early. Dusted for yellow jackets before contractor showed up to install an aluminum HP…read moreramp. all set. $200 to dust. No nest removal needed.

Dan the pest man is the best. He was timely, fair-priced and straight-forward. Did not waste my…read moretime and absolutely didn't try and upsell me on things I didn't need. We bought a place that was empty for years and riddled with mice, squirrels and other vermin. Dan did not waste my time, fixed my problem and helped with an insane amount of much needed-cleanup. High-quality, speedy service that fixed our scary basement, and made our old abandoned house look like new construction.

One of the first companies to reach out on yelp after I sent out the inquiry. Staff is friendly,…read more professional and responsive. They did a free assessment and found the main issues. Unfortunately the fix involves some construction so I wasn't able to use their service. That said, I would absolutely use their service again if needed (let's hope not) and recommend them to anyone who's in need.

We recently had squirrels in our garage (they had chewed through a couple small holes and made…read moreentrances into the structure). Critter Control was able to stop by quickly to give a quote for removal/repair within a day or two and then was able to immediately start the work to remove the squirrels and cover up the holes they made within two business days. They answered all my questions along the way and did a great job with quickly catching the squirrel who was causing the issues and patching up the holes with metal and metal mesh to deter any future intrusions. Overall, I'm super satisfied with the work they did, their responsiveness, and their price!

Derrick knows his stuff. He treated an area of our yard for ground wasps, which I had been…read moreunsucessful in getting under control. His cost was reasonable, and his six month guarantee ensured we won't have to deal with this at all for the summer. He proactively mentioned they might come back and if so, to get in contact, as the treatment was warrantied. Great guy, don't hesitate to book him.

My tenant claimed there's a bedbug in the unit and sent me a picture. While all other pest control…read morebusiness quoted me $$$ he told me it's not a bedbug and said it can be treated with much less $. So knowledgable and the price is reasonable. Definitely recommend him!

Old house equals carpenter ants. I tried everything I could get my hands on with no luck…read more Called Security, they came quick, on a Saturday and on time. John the tech was very professional & very personable. Treated entire house inside & out. Even did my garage and shed. Took off a $20.00 online coupon (that I was not aware of). Ten months later and not one ant. Hopefully won't need them again. Probably will. If and when I do I'm sure you can tell who I will call.

Terrible company.....hit and run no follow through. Very disappointing....will stick with small…read morelocal vendors that care about their customers!

This team did an amazing job this past fall and winter ensuring our neighborhood squirrels found a…read moremore, shall we say, natural place to settle down and raise a family, versus our attic space. :-) Highly recommended if and when you need their help!

reached out to them as I needed a wasp nest removed…read more They never bothered to get back to me. Won't call them again.