Fantastic experience!!! Quick, honest, reliable and great work. They took the time to explain…read moreexactly what was wrong with my pick up truck and how they were going to fix it. They definitely saved me money by not trying to go overboard with the repairs. When I first called, they said that they couldn't take me right away because they were really busy, but when they realized that I was just driving through the area on my way to CT, they told me to bring it in and they jumped right on it. Can't stress enough how honest and friendly they were.

We were at a nearby campground when we developed a brake issue. Not a good problem to have pulling…read morea 35' fifth wheel. Kev's Car Care not only worked us in. But gave us a ride back to the campground and picked us up in the morning after the repair was complete! Great customer service and reasonable prices.

Terrible Experience - Complete Waste of Time…read more I made an appointment at Dunn Tire for a noon alignment on my truck. I was told it would take about one hour. After three hours, they told me they were just pulling the truck in and it would be ready in another hour. I came back an hour later--four hours after my scheduled appointment--and the truck still hadn't even been touched. To make things worse, the staff gave me attitude instead of an apology or any real explanation. I rely on my truck to work and earn a living, and they completely wasted my day. Absolutely no respect for my time or business. I strongly suggest not trusting this place. If they can't honor a simple scheduled appointment or communicate honestly, I wouldn't trust them with anything else.

Another win for dunn tyres. Although snowed under with work, they managed to squeeze in an…read moreunscheduled repair for me and charged me $7...can't beat that. Thanks, Mark, Jim and the team.

From body work to car service and repair Gary's always does a terrific job. Their prices are…read morereasonable, and they are just terrific to work with. We're lucky to have them in our community.

Looking for honesty and great service you found it would recommend to anyone they do it allread more

Great group to work with. Very knowledgeable and work is always done on time. Always a good…read moreexperience and I feel my car is properly taken care of. Very friendly staff and easily accessible as they are right off of Rt. 434 in Apalachin.

These guys are awesome. Very busy and very trustworthy. I had a problem and it was almost…read moreclosing time. They took me in and fixed the problem right away.

I recently purchased a new set of snow tires from Dunn Tire in Mattydale for my wife's car. The…read morenext day one of the front tires went flat and was off the rim. I called them back and they really came through for us. My wife's safety is incredibly important to me, especially with our child in the car and another baby on the way. I was relieved when they were able to get us in within an hour and had a new tire installed quickly. Dante provided outstanding customer service throughout the whole process. It's reassuring to know that when something goes wrong, they stand behind their products and take care of their customers right away. Highly recommend this location for their quality service and quick response time!

I spent a good amount of time searching for a reputable tire company in the Syracuse area and due…read moreto the fact that I had used another Dunn Tire in the now closed Baldswinsville area I looked for another and found the one in Mattydale. I was very pleased with the prices and especially with the customer service. The staff was very helpful and kept me appraised of what was going on the what needed to be done on my car. I ended up with 2 new tires, a rear alignment and a new battery (mine was 5 years old.) I highly recommend this shop.

I Love this shop.I have been going too Cross Keys for over 10 years,and these people are the Best!…read moreThe price is always right, and the fix is Always spot on.I don't have alot of money,and this is a shop that will fix it Right,and less expensive than any other shop I've been to.I would send every friend or family member to this shop. I'm ready to take an ad out in the paper too get people to go toCross Keys.Never a bad job. Love Ya,Cross Keys Michael Rau

Very poor customer service and very unprofessional. Cars are overpriced and break down easily…read more Horrible experience. Zero stars !!!

I see from another review that Scott has been the manager at this location for years. He took my…read morename and number when I called to set up an appointment (he was busy) and I was pleased when he returned my call promptly. My appointment for a repair was honored and I was very satisfied with their service. When it comes to buying tires, they'll be my first choice.

My daughter brought her car there for 2 new back tires on Friday. By Saturday one of the tires was…read moreflat. Being a holiday weekend there was no one to call until Tuesday. It had been 5 days and she has to pay for a Brand new tire again because there was a small hole in the side wall of the tire. They told her that she declined the warranty when she booked the appt. Wouldn't recommend

My 90-year-old mother called ahead ordered tires for her car. They tried to sell her on an upgrade…read more She said no thank you and ordered the less $$ ones at $400. She drove in through snowy conditions for her appointment, sat there for an hour only for these idiots to tell her they did not order the correct tires and the only ones they had were the ones they tried to upgrade her to in the first place, for twice as much at $800. These people are simply trying to take advantage of an old person which is disgusting. I know Dunn has been around for a long time, but with stunts like this I hope they are not around for much longer. Despicable.

Have been going to Dunn periodically for years since they sponsored our organization. Trusted…read morethem. Last week my wife went in with a slow leak and TPMS light on. I came home to her distressed because we had to get new tires. Plus we needed TPS sensors ($300). Leak not fixed. I measured the tires at really close to 5/32" - ready for tires but not urgent. I then correctly inflated the tire and drove it, which reset the TPMS warning. I spoke with the manager. He told me that anything less than 5/32" was company policy not to fix. About the TPMS he couldn't say anything. I see this as a blatant attempt to take advantage.