We are new to the area. I have a Jeep Cherokee that needed service. Dave got right back to me and…read morewithin a day called and let me know what needed to be fixed. Dave was great in that he was completely transparent if we had further questions or wanted to come in and he could give us a better understanding of what needed fixing. We felt the price while not a small fix was very appropriate for the work that was done. We will be using First Choice Auto for any further mechanical needs!! Thanks Dave!

Amazing. So nice about me rescheduling and did my inspection at the time that was best for me. Wish…read moreI'd brought my kids bc there are license plates from the diff states all over the walls. Super cool. Will come here for service now too! Def 5 stars.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

Good service, both technically and personally. Their prices seem fair and they don't oversell you…read moreon "extras". We use them regularly.

I brought my car to Glisson's for an oil change a few weeks ago. Yesterday, I was driving (long…read moredistance) and started smelling burning. I pulled into a gas station and found the oil was basically empty. I was surprised, as the oil change was so recent. I inspect further and find the oil filter has a major gash in the corner ... with oil stains around the gash. I add 2 quarts of oil and watch the filter. Sure enough, a drop of oil starts to form on the gash, eventually dripping. My question is: how could this have happened? The gash was way too big and obvious to not be noticed (on the edge where you grip w your hand). Did they knowingly install an obviously damaged oil filter? If so, why?? One theory (and this is only a guess, but I'm otherwise struggling to hypothesize a reason to give Glisson the benefit of the doubt here) -- I remember when I brought my car to them, I was under the weather, so as a courtesy to make sure I didn't spread whatever I had, I wore an N95 mask. The person at the shop looked at me weird like I was their political nemesis, so I explained that I was wearing it bc I was under the weather and didn't want to infect anyone else, but that didn't seem to change their disposition at all. Again, this is just a guess, but I truly cannot fathom why they would have installed a visibly obviously damaged oil filter on my car. (If someone can provide a valid hypothesis, I will delete this review.) Either way, my engine may have extensive damage due to driving without oil to the point it started burning. Arrggghhh.

If you are looking for a shop that will be upfront, dependable, honest, and overall good people…read more.. this is your shop. I have struggled with dealerships and chain repair shops not being transparent and trying to take advantage of me. First time meeting the owner and staff I knew they were genuine and care about their work. They took the time to listen and care about my cars needs. To sum it up, great people, quality work, and fair

I had just moved to Auburn and needed brake work done on one of my vehicles; I asked one of the…read moreauto parts stores who they'd recommend. They said to try Xcelerated Auto and I did. And I could not be happier with Joe and Angel's attention to detail with everything from customer service to working on my car! Honest and true, they are my choice for all my auto needs! Don't run, drive to Xcelerated.

These folks are awesome! Car's AC has been slowly worsening, and they were the only place around…read moretown to figure out what was going on. It did take awhile to get done, but more to do with sourcing parts, but will definitely be using them again.

I cannot recommend Syracuse Auto Works enough! Everything from scheduling to drop-off to pick-up is…read morea breeze. The staff are friendly and efficient. The mechanics always give me a great explanation of what needs to be done (in an educational, non-condescending way, which is important to me as a young woman). The waiting room is very comfortable and you can tell it's an incredibly organized establishment. Their communication is excellent. I will be bringing my car to Syracuse Auto Works for any and all future issues.

They treated my family with a lot of disrespect. When you try to ask questions, they do not answer…read morein anything but a very vague way, and they are also very overpriced with their prices.

Very poor customer service and prices are double than other shops. Treated my 18 year old son, who…read moreones the car, and my wife as if they had no business asking questions about service done or billing. If i had gone to pick up the car and received this kind of attitude, there would have been real problems. I don't see how business like this stay in business. Use at your own risk.​

I recently had a check engine light come on in my 2020 VW Altas Cross Sport (Event July 9, 2025)…read more My dealership couldn't get my car in until the end of August. I called Select Euro Cars that same day and they were able to get my car in that afternoon and diagnosis the issues. They brought me back to my car and showed me all the issues that were found, they explained all the next steps and what I could expect for cost. Three days later I was able to pick up my car all fixed (Running beautifully). July 21st, another issue came up with my car. I called them first thing in the morning and had my car towed to them. They inspected my car found the issue resulting from the original issue and took care of it cost free. I already have my car back (What a Stress free Experience) The staff is great, from the owner, management, to leader technician, and all other staff they came in contact with during experiences. 10/10 recommend

Bought a truck from their website, site unseen. They were very supportive - lots of pictures…read moresupplied, free Carfax, what repairs/service they did, good price and held for 30 days me to get there to pick up on a Sunday ! ! ! Joel (owner) was actual person I dealt with. Would buy again from them and highly recommend them.

Easy scheduling, helpful, very reasonable pricing, particularly pleasant service desk people for…read morethe auto repair industry. Have had multiple visits for different issues and each experience has gone very well. Second hand information from a friend who has also had amazing experiences with this business are the reason for my having visited in the first place.

My car's AC has been broken and the windshield antifreeze both haven't been working for a few…read moremonths. Chris's was able to do an oil change, fix my AC, and replace the antifreeze tubing and get everything in working order all in one day. Would definitely recommend them for anyone in the Syracuse area in need of automotive repair. I had called a few other repair shops around the area and they had told me they don't work on ACs, happy I found a place that could do it all! Price was very reasonable as well.