I have a termite contract with Eliminex. I observed some recent termite activity and what I suspected might have been ant activity. I contacted the office and they were able to arrange a visit by technician. Unfortunately the original date had to be postponed because the technician called in sick. They were able to arrange a visit for the next day. The reassigned technician arrived on time. His name is Curtis are he was thorough, knowledgeable and helpful. He checked the traps and found a variety called citronella ants and lay down pellets. He inspected the walls and floors and found a new termite tube and was able to treat the problem. I recommend their service and staff. read more

You're gonna love this: So I came home to NY to visit my mom. I got the general honey-do list from her. Fix the clothesline, replace a shingle, clear some brush.... and then one more thing... It seems her cat got feline lukemia. Instead of having her put-down, she took the cat home, set it down on her bed, and it wouldn't move. It just sat there in a daze. She ordered some chinese food delivery, answered the door, came back.... no cat. nowhere. She looked everywhere, and assumed it must have gotten out somehow. However, there's also a nice door to the attic that wasn't quite closed all the way. That was about a week before I arrived. It seems, the last thing on my honey-do list was to "can ya check up in the attic for the cat?" OK.... It's a big attic and it's about 200 degrees. I was in there rooting around in boxes for about 3 minutes and came out... "Nope, no cat". The next day, there were about 20 fat blowflys in the living room, crawling up from the baseboard heater. "I'll get to it tonight mom..." The next day, there were about 40. Finally, I went and got a face mask, some grabber tools, and started crawling around in the deep edges of the attic. We're talking military crawling about 2" of space in super hot fiber-glass filled air. They nailed the shingles through the roof, so about 3 inches from my head are hundreds of nails sticking out. All the way at the edge, there's a dip, where the bay-window kind of drops down a bit. I see some buzzing... I pull back the insulation a bit... ok, that's a cat tail... Pulling with my little grabber tool, it's practically falling apart, but not... I pull back more insulation. BOOM... about 3 inches from where my little grabber just snapped back is a wasp nest the size of a cantelope. So here I am, jammed between 2 rafters, it's about 200 degrees, I can barely move it's so tight, the air is now full of blowflys and I'm starting to vomit in my mask and just missed blasting apart a massive nest of wasps. needless to say, I decided to go back to being a geeky programmer and find someone with bigger balls than me!! So, who the heck is going to remove a wasp nest AND a dead cat!!??!! Believe it or not, not many would do both. Lots of wasp people, but almost all wanted the wasps to be "easily accessible". WTF? If it was easily accessible, my 70yr old MOM would have sprayed it. After some price shopping, Eliminex came in the cheapest of all the professional companies. I told them it could wait a day or so if necessary, and they should schedule it early morning, because it was so hot. They said, "No, our guys can handle it. We can have someone there today." wow... ok So that's nice and all, but then the guy shows up. I'm a bit suspicious because he's young and looks a bit rough... but hey, the guy's gonna take care of it. That guy fogged up the area from outside. first, calling in to see if the stuff was toxic to my dad (on oxygen) and kids, Then went up in the attic for about 30 minutes and came back with 2 bags. One with a nest and another with a cat. Then, my mom started asking all sorts of questions about various bees. She even came out with a baggie full of different dead bugs!! and asked him to identify them! The guy (derek) had all the answers. He knew what they ate, how dangerous they were, what they damaged, when they were active, etc... it was like the nature channel in my house. Then he cleaned up all his equipment and went home with a smile. It's tough dealing with dead pets and crazy old people with lots of questions, but this guy handled it very well. A definite credit to his company. read more

I called this this company to take care of a bird problem I had in my attic. They came and filled a gap in between my attic soffit and the wall. They filled it with some mesh and foamed it over. ( A quick and easy fix) Well the birds got through that and they are back. I called to have them come back out and fix it. They said that they do not guarantee their work (which was only completed 4 weeks prior). They quoted me an additional $120 to correct their crappy work. The best part about it is that the worker told me "yea I thought they might get through that" Unbelievable. Would not offer a refund, Would not fix their crappy work, Do not grantee their work. This company is SHADDY. I asked them what would happen if this second fix didn't work?? He didn't answer but I am assuming it would cost me more money. I have nothing to gain by this review. I hope I can help someone who is thinking about using this company. USE ANOTHER COMPANY!! read more

Completely unprofessional! I was up looking into estimates for different companies and reading reviews at 7am. I called to scheduled for a same day estimate.I was booked from 11am-1pm. I wanted a earlier time slot but this was short notice. At 1245 I'm getting concerned nobody called to confirm. After being transferred I finally got in touch with the woman who booked my appointment only to be told Sorry, Nobody will be coming today. I asked why? I was told she forgot to put me on the schedule. I waited All Day and canceled 2 appointments I have a big day tomorrow. You can't get time back. Nothing was offered but to reschedule for the next day which was impossible. I should've been called earlier that day so i could continue on with my plans. My 2nd issue was the moment I said the next day wasn't going to work the female hung the phone. That's not how you do business. I feel somebody should've been rerouted to my home immediately. read more

A couple years ago we had a few mice in the house and a swarm of ants all over the kitchen. I had had enough with it so I decided to call around for an exterminator. A few places just told me what to do about the mice but would only come out after what they said didn't work. I then called Eliminex and they came out that day. They took care of the mouse problem and the best of all, the ants. I have the plan where they come out on a quarterly basis. For the best 2 years we have NO pests in the house. No only that, they always come on time for their appointments, super fast and SUPER nice. I highly recommend them for anyone!! read more

The sales rep, Dean, was quick to come to my house and assess the situation. He was very professional and knew what he was talking about. He was able to set up an appointment for me the next morning. The technician came even earlier than expected. He explained what he was going to do and did it. He took care of the problem as I have not seen another yellow jacket since. If I do, I'll call Viking. Thanks. read more

The best part about this company is the fact that they actually come when they say they're going to come. They were thorough and informative. The owner Ken, spent a reasonable amount of time assessing my problem. Happily I did not have the insect that I thought I did. However, I still was in need of his services. I'm actually going to be paying half of what I was paying previously with another service. I'm very happy and I recommend them highly. read more

After listening to wasps in my wall keeping me up at night I searched for companies to come take care of them. Eliminex was not the cheapest, however, they were the most responsive and thorough in their explanation. The tech Scott that came was professional and such a nice guy. I would recommend them. Thanks for helping me sleep at night! read more