John was punctual and very friendly and thorough. He was very thorough and patient in answering my…read morequestions. I will be signing up for their bi-monthly service and will be asking for John.

We had evidence of rats in the attic so I contacted Walnut Valley Pest Control and John arrived…read morewithin a day. I paid the quoted price and John went to work. He showed up as promised with shoe covers and set traps, blocked all possible rat entrance points and checked everything weekly. John is very polite and knowledgeable. He came out every week to check and work to ensure that our rat problem was solved. He even made an extra visit beyond what was promised in the contract just to make sure the job was done. I wholeheartedly recommend John and Walnut Valley for any pest control needs. Thank you.

I had my AC wiring outdoors chewed up by rats. Was told to call an Exterminator for an evaluation…read moreto see if rats are in my attic. I quickly called the nearest family owned company. Simon came down as soon as possible. He was professional, punctual, and informative. He evaluated my attic...no rats. Thank you Simon. I can sleep at ease now.

Every 5 years, it seems I have had to come back to Yelp for Exterminator/Termite recommendations…read more This time around, I went through several recommendations and landed on Bug Baron. Normally, I like to be present for inspections, but because it didn't work out this time, my wife was there. After several estimates, she settled on Bug Baron for their clear explanation of the treatment, professionalism, and willingness to get their hands dirty and be thorough in locating termite activity. I had The Termite Guy come out since they did the last service over 5 years ago, and they were not as thorough. Not to mention, they focused more on selling me on the company, yet were not willing to do anything that would give me the impression they had identified the issue, so I went with Bug Baron. Simon, my point of contact, is a pro. He was always responsive, willing to answer my questions, and patient in dealing with my schedule. Given that I had received so many estimates, he price matched what i had been quoted. Further adding to the value of them vs the other guys, his warranty was for 5 years, while the others were either 1 or 3 years, and if you wanted a 3-year, you had to pay a pretty penny. Overall, great company, great communication with Simon, great value for the scope of work, and very interested in addressing my issues without pushing to sell me on something I may not need. Highly recommend Simon and Bug Baron!

Highly recommend Pest Commander. Jason arrived as discussed…read moreand competently completed the job! Great communication! Will be using this company in the future! Robert

We've been using Pest Commander for four years for monthly preventative pest control. We have no…read moreissues with bugs. They are reliable, schedule an appointment every month and are always on time. They also vermin proofed our attic and crawl space. We're really happy with this service.

Gabe Mercado was super informative and was really reliable , he took care of all of my issues and…read morequestions . I would recommend to to anyone who needs help with pest issues. His pricing was very reasonable. Thank you so much Mercado and sons !! Mrs. Conway

Very kind and helpful! The gentleman who helped us gave some helpful tips and educated us on some…read morepreventative measures. Will definitely use them again for any future needs.

I tried my best to rid my house of the rodents that took up residence but finally called in Home…read moreShield (HS) as the experts. During the process, I came in contact with about a half dozen team members, all of whom were friendly, professional, and personally concerned with our wellbeing. That was important because I found that ridding a home of rodents is not easily achieved. The initial step was to survey the house, seal potential entry sites, then set the traps. The HS team completed the process and set up an appointment to check the traps. after a couple visits, we still heard the vermin scratching around. So, HS brought in a senior inspector who found a few open areas I never would have thought to identify (openings between the outside wall and the foundation that were tucked up underneath the visible area). Those areas were sealed and within ten days, we no longer heard anything. I check of the traps today revealed a large intruder had been eliminated. Home shield performed like partners in our quest to eliminated rodents from our home. They came back as often as needed without complaint and escalated appropriately to assure our problem was solved. And importantly, they never once questioned our reports of hearing critters.

I have been a long-term customer, and honestly, I am extremely disappointed with how this company…read morehandles its services and plans. From a customer's perspective, everything is presented as one company, but once you actually deal with different services, it feels like you are dealing with completely different companies. The communication between departments is confusing, and customers are left to deal with the consequences of their internal organization. What is even more frustrating is what happens when you try to change your plan. You would think that as a long-term customer, you should have some flexibility to switch between services, especially when you no longer need a particular service. Instead, I was told that changing my plan could result in a cancellation fee before I could move to another service. This is extremely frustrating and feels very unfair. I am essentially being charged for trying to change services within the same company. The way these plans and cancellation policies are structured is not clear enough, and I believe customers should pay very close attention to the fine print before signing up. I consider myself one of the customers who has been negatively affected by this system. What makes this even more disappointing is that I have been a loyal customer for a long time. You would expect a long-term customer to be treated better, not feel like they are being trapped by complicated plan structures and cancellation fees. My biggest concern is the lack of transparency. The company may present everything under one brand, but when you actually need to make changes, the process can become extremely complicated. Customers should be clearly informed upfront about which services are handled separately, what happens if they want to switch plans, and whether cancellation fees will apply. I am sharing my experience because I want potential customers to be aware of these issues before signing up. After being a long-term customer, this experience has seriously damaged my trust in the company. I hope they will eventually make their plans, fees, and policies much more transparent and customer-friendly.

I was having ant issues inside and outside of my house. I called around and found AABC, and they…read morewere able to come out the next day. They called to update me and let me know when the guy would be showing up. Joe came out and sprayed around my house and under the house (bless his heart); it was a hot day. Very professional. Great pricing, and their warranty is 30 days. I will recommend this company to my friends and family.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

I contacted C2C for pest treatment. We were having occasional bugs show up throughout the house and…read morein random places. Contacting them and setting an appointment was easy via text. I was the complicated one, they really worked with my weird busy schedule. Thankfully, Tonya was able to put an appointment down a few weeks out. Tonya was easy to text and responded right away, I liked that. Once we were scheduled she sent me an email confirmation, which I completely overlooked. But the email explains what we need to do to prepare and post treatment. Marq came out, assessed, he scheduled treatment day and explained we'd have to be away for a few hours especially since we have a 5 month old. Treatment day came, and I tried to do my best to prepare. Moved most of the furniture off the walls and clear the counters. I was doing my best to have the best result. Marq came out, went over the areas he'd cover- exterior, interior, and garage. He worked quickly, done within 20-30 minutes. I would definitely keep them in mind if I need them in the future.

Great company got the job done Tech Mark was friendly and…read morecommutative Would recommend this business

It had been years since James had serviced our residence for insects. I forget exactly which ones…read morebut I think it involved ants or ticks on the premises. We recently had a sudden ant infestation in both the kitchen and the bathroom prolly due to the recent heat. (Re: the bathroom, they were apparently attracted to the scent of body wash.) James was available within just 24 hrs and came within the stated time window and discovered three trails and colonies in our backyard. He used a special treatment that the ants take back to their nest to kill the whole colony. Within 48 hrs they were completely gone. Victory! He also followed up the next day to check up on us. Great service. James is professional, knowledgeable, and quite the gentleman. Thank you for swiftly solving yet another of our home's pest problems!

Very professional and invoice sent the next day They are…read morevery responsive and were able to inspect our interior and exterior to help understand where the ant colonies were positioned

I can't thank Reuben and Headshots Pest Control enough for coming through when I needed help at the…read morelast minute. As a real estate agent, timing is everything. After another termite appointment canceled, I was scrambling to find someone who could help the same day. Reuben answered the call, rearranged his schedule, and showed up quickly to save the day. His professionalism, responsiveness, and willingness to help on such short notice made all the difference. He was thorough, knowledgeable, and took care of the problem efficiently. If you're looking for a pest control company that truly understands urgency and delivers exceptional customer service, I highly recommend Headshots Pest Control. Reuben went above and beyond, and I'll definitely be referring clients to him in the future!

Wasp nest removal service was request…read more Ruben responded in a timely manner. I was in the needed for a someone to removed two wasp nest under the house eves after Ruben removed the wasp nest he did a walk through around the property to make sure there was no additional nest forming. Great service and the price point was right. I would recommend this company and if I need a future service I will be contacting Ruben.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.