Once again Sherman's Automative does a great job quickly. I inadvertently punctured my rear tire…read moreand Sherman's got me in and quickly mended the tire. I feel much safer driving my car. Sherman's services both my 20 year old van and my new car and has done a great job with both vehicles.

Wow I stopped at Sherman's due to advice of a knowledgeable neighbor. Had a slow leak in tire. They…read morepromptly repaired and had me on my way. Treated my car and I like family. Love local independent businesses. Highly recommend.

This place just came up as recommended wen I was searching for a repair facility. Fortunately for…read moreme, unfortunately for my kid, I knew all about these wanna-be mechanics from a few years back. Long story short - their head mechanic didn't know how to check oil properly on her Nissan crossover? (name escapes me) Three times in the shop and they tell her the oil is over full. I go in, act dumb and ask if they could show me how to check the oil since I got blamed for it anyway "your dad is over filling it" Stooge pulls dip stick and proclaims "see overfill again by twice" Me - "flip that dip stick over" Dude had no words because the other side had NOTHING on it because they drained 5 quarts the day before because "it was overfilled" I promptly asked the gentleman "if you toss a stick in a bucket of oil, is it possible to only get oil on one side of said stick?" Note: these cars/engines have an oil drain back hole directly above the dip stick which covers it with oil several inches up the stick, on one side. Even a moron knows to wipe the stick and reinstall to check and look at both sides. A not-so-certified village idiot should know these cars are best checked after they have sat awhile, regardless this poor village idiot was happy to run out 5 minutes after we arrived and check it without ever having a towel in mind. Way to go imbecile. Needless to say, it never left the place and the motor was hammering because they told her to run it and I want putting oil in it again for them to blame me for overfilling. A few days later we stopped in and find in an attempt to get the warranty co to pay for a motor, they blew it up. The one lucky actually told us what they were doing. Obviously totally oblivious to the fact he was saying they were trying to commit insurance fraud. Good luck if you go here or if, like my kid, AutoMax sends you here because their shop is backed up. These geniuses will fix your vehicle right up like Dewey, Cheatum & Howe, attorneys at law would fix you up on legal issues. Well, that statement isn't fair. The 3 stooges deserve more credit than that when it comes to being lawyers.

Needed to get my wheels fixed immediately. They were able to get me squared away as a walk in and…read morewere very helpful!

I'm not typically one to write bad reviews, but these guys did me a serious disservice and left me…read moreno choice. Jones has been servicing my TLX Type S for 2 years now, and have typically done a great job with communication and quality of work. For 2 years now, I have requested that they forgo running my car through their car wash, as my vehicle has a dual layer ceramic coat and has only ever been hand washed (I'm an auto enthusiast). They had my trust, as the service advisor once jokingly told me they washed my car during a previous service. On Dec 26th, however, after a routine service, I noticed the vehicle had been run through the car wash, and as expected, my paint was covered in micro scratches / swirl marks. I pointed this out to the service manager and he acknowledged their mistake (and even gave me a hand written note acknowledging their mistake), and offered to have their detailer buff out the scratches. I mentioned that simply buffing out the scratches would effectively remove my expensive ceramic coating, and would not be an adequate remediation. In order to restore the car to its previous condition, the ceramic would need to be removed then reapplied, per my detailer. After explaining this to the service manager, I was questioned about the quality of my ceramic coat, and was told that ceramic coats should prevent scratches in an attempt to pivot some of the blame. Any good detailer knows (and a simple Google search suggests) that ceramic coating does not prevent scratches, rather it adds gloss, protection from environmental contaminants, and ease of cleaning. After emailing the general manager, Kris, about the situation, I received a call from the service manager where I was told the scratches were not from the car wash and must have been present before the service, again that ceramic coatings prevent scratches, and they would not be willing to rectify the situation by working with my detailer to restore the vehicle to its previous condition. Instead, I was offered a complimentary oil change and tire rotation. Instead of making the situation right, Jones chose to lose a potential life long customer and damaged their reputation in the process. Anyone who considers themselves an auto enthusiast should avoid Jones at all costs. I'm extremely disappointed. The photos of the side profile and front of the car were taken in Oct 2023 demonstrating near perfect condition, and the three photos with swirl marks / micro scratches were taken post-service for reference.

I just bought a used Lexus from Jones Acura and the experience was great. No pressure, good…read moreservice.

If you are looking for an exceptional car buying - or leasing - experience, look no further than…read moreKelly Cadillac! I have purchased and/or leased all of my Cadillac's (now at 4!) from Kelly Cadillac. And, I have sent family & friends to Geoff, Kelley, and the team for their vehicles, some who are multiple purchasers as well! Geoff & Kelley have created such an amazing culture and its shows in the sales and service teams. This is truly an exceptional place, one where I'll return time and time again. I can promise you'll never be disappointed with a Cadillac and you'll be treated like family at Kelly Cadillac!

Customer service skills are woefully lacking. Sales experience was great. Service leaves a lot to…read morebe desired unless you are paying, but GM's warranty coverage is not good. Lack of knowledge in the service department compounds the issue.

So my tire pressure indicator light illuminates on my car's panel and I tried to inflate my tires…read moremyself. First one was no problem, but the second one was fighting me and actually ended up with less air in then when I started. Conceding defeat, I limped my car to the closest auto repair shop. Enter Hatt's Auto Repair. The office is home to two of the largest dogs I have seen in awhile, so beware, but the mechanic was kind enough to take pity on me and inflate all four tires for free! What a great experience.

Hatt's Auto is the place to go! Very honest and knowledgeable mechanics. Had A/C problems with my…read moreFord 500. A/C worked great at 2k rpm & higher only. Took it to a dealer, Ford says I need A/C compressor replaced. I asked Hatt's to replace a/c system for $$$. Hatt's repaired for under $150!!! A/C now works great & for a lot less $$$. He could have charged me for a lot more and I would have never known, after all, I did ask to replace the entire a/c system. Very honest & trust worthy. Highly recommended !!!

Buyers beware when dealing with this dealership. I called ahead and specifically priced out a demo…read morevehicle using GM Employee Pricing. The dealership assured me they would honor the GM Employee discount and even apply an additional discount because the vehicle was a demo. However, when I received the actual numbers, the payment was nearly $200 more per month than another dealer quoted me on a brand new vehicle with an MSRP that was over $6,000 higher. GM Employee Pricing should be relatively consistent from dealer to dealer, so the numbers simply did not add up. It appears the discounts that were promised were either not applied correctly or were misrepresented during the sales process. Very disappointing experience. The pricing felt misleading, deceptive, and unethical.

I've purchased a lot of vehicles at a lot of dealerships over the years, and this was by far the…read morebest experience I've ever had. Even though the dealership is four hours away, I will absolutely make the trip again when it's time for my next vehicle. John DeMartino went above and beyond. He ensured the vehicle was fully prepared before I arrived, kept me updated with calls and texts so I never had to waste time on unnecessary steps, and was 100% upfront and honest throughout the process. He's down-to-earth, professional, and truly cares about his customers. Everyone I interacted with at the dealership showed the same professionalism and genuine care. From start to finish, the entire process was smooth, transparent, and stress-free. Best car-buying experience ever. Highly recommend!

I am a very difficult person to impress with auto mechanics. But this place consistently delivers…read moreand is always trustworthy. I feel like they really know what they're talking about and they don't push unnecessary upgrades. I find it's easiest to drop my car off first thing in the morning and just take an Uber back home. It gives them all day and they are always fast efficient and affordable, not like some of these tire shops that pushes services and don't care at all about you.

We were thrilled when we first discovered Daddario. At that time, we really trusted them…read more However, over the past year, it's been negative experience after negative experience. With them missing or forgetting to do what we needed. Their resolution is "we will get that next time." Not just once or twice. At least the last 5 visits. Most recently we had a car inspection. Needed an oil change but they didn't notice, and didn't offer. Decided to take that car to dealership who happens to be on the same block as Daddario but much easier to get in and out of, plus the dealership is open on Saturdays. Anyway, we go in for an oil change and the mechanic noticed a hole in the tire. A dangerous hole that could cause a blow out on the highway. How did Daddario miss this in inspection? The car had recently hit a bad pothole in neighborhood, left behind by utility company. The inspection was immediately after that incident. I feel like Daddario is in too much of a rush or their mechanics are lazy. They've lost our business. The only reason it's 2 stars instead of 1, is because the guys on the phone and at the desk are friendly. But, yet no accountability for missing and forgetting things.

They have been taking great care of all my vehicles for many years. Trustworthy and dependable.read more

Jeff and Lynn are amazing. Qualified, reputable, and never gouge on price. They do whatever is…read morepossible to get your car in fast. Can't recommend them highly enough.