I was in the market for a new car. John was great. He took the time to show me the new features on…read morethe CX5 Carbon Edition which I ended up purchasing that day. I live 3 hours from the dealership and was on a trip headed East so John pulled the car into the show room until I arrived the following week to pick it up. He got my 2016 CX5 into their service department to have it looked at. I am gifting that car to my son so not only did I receive an email that my car would be serviced on a certain date, but a video would be sent to me with the work they were performing. This dealership goes above and beyond. I would highly recommend them if you are in the market for a new vehicle! See John Scherer, he is great to work with.

Really nice dealership and I got tremendous service from Anthony (TJ) U. Personable and friendly…read moreand not an oversell or high pressure experience. In and out in about 2.5 hrs. Record time for a car purchase. Manager friendly as well and took the time to chat.

they doing a fantastic job and are affordable and honest. My car broke down and Jeff is working on…read moreit this weekend because he's booked out and he knows I need it so even though they're not open, he still working on it. The kind of mechanic everyone wishes they had.

Recently, I had taken my car to a dealership for an issue that I thought might require their…read moreexpertise. It turned out my car's rear differential needed to be replaced. The dealership quoted a pretty high price because they were going to purchase new manufactured parts. My car is old. I called Warner's as they have dealt with my car in the past. Jeff shared that he could do the repairs at half the cost by simply replacing the rear differential with a slightly used differential. I was ok with this because the car has over 135,000 miles on it. He replaced the part which came with a warranty. Unfortunately, the differential he was given was also bad. Jeff honored the warranty and replaced the differential again. I knew that this meant he was doing work on my car on his time and dollar. The second replacement has been working beautifully. My car has not sounded nor run this well in the last 2 years! I will continue to trust Jeff and ask questions of him for all future repairs! Warner Holdings is an upstanding business!

Good service, honest and fair pricing and they don't try and sell you something you don't need. I…read moretook my car to a dealership and they told me I needed repairs costing several thousand dollars. I took it to ankers and showed Paul the estimate. He looked my car over and said you don't any of that stuff. I only needed one thing on the list and it was one third of the price the dealership quoted.

Ankers has had my vehicle for a couple months now. I went initially to get my alternator fixed. It…read moregot fixed and worked for a couple weeks. Then it broke down again so I took it back and they replaced the alternator under warranty for the second time..weeks later same thing happened. I had also gotten a new battery installed...well I took it back for the third time and it's been there ever since. They do not pick up their phone or return calls. I would not reccomend using this garage. I'm still unsure where my car is and I'm starting to think this garage is using it for insurance fraud because the labor is covered under the parts warranty. They also overcharged my new battery and told me I have to go get it replaced myself.

I'm not typically one to write bad reviews, but these guys did me a serious disservice and left me…read moreno choice. Jones has been servicing my TLX Type S for 2 years now, and have typically done a great job with communication and quality of work. For 2 years now, I have requested that they forgo running my car through their car wash, as my vehicle has a dual layer ceramic coat and has only ever been hand washed (I'm an auto enthusiast). They had my trust, as the service advisor once jokingly told me they washed my car during a previous service. On Dec 26th, however, after a routine service, I noticed the vehicle had been run through the car wash, and as expected, my paint was covered in micro scratches / swirl marks. I pointed this out to the service manager and he acknowledged their mistake (and even gave me a hand written note acknowledging their mistake), and offered to have their detailer buff out the scratches. I mentioned that simply buffing out the scratches would effectively remove my expensive ceramic coating, and would not be an adequate remediation. In order to restore the car to its previous condition, the ceramic would need to be removed then reapplied, per my detailer. After explaining this to the service manager, I was questioned about the quality of my ceramic coat, and was told that ceramic coats should prevent scratches in an attempt to pivot some of the blame. Any good detailer knows (and a simple Google search suggests) that ceramic coating does not prevent scratches, rather it adds gloss, protection from environmental contaminants, and ease of cleaning. After emailing the general manager, Kris, about the situation, I received a call from the service manager where I was told the scratches were not from the car wash and must have been present before the service, again that ceramic coatings prevent scratches, and they would not be willing to rectify the situation by working with my detailer to restore the vehicle to its previous condition. Instead, I was offered a complimentary oil change and tire rotation. Instead of making the situation right, Jones chose to lose a potential life long customer and damaged their reputation in the process. Anyone who considers themselves an auto enthusiast should avoid Jones at all costs. I'm extremely disappointed. The photos of the side profile and front of the car were taken in Oct 2023 demonstrating near perfect condition, and the three photos with swirl marks / micro scratches were taken post-service for reference.

I just bought a used Lexus from Jones Acura and the experience was great. No pressure, good…read moreservice.

Needed to get my wheels fixed immediately. They were able to get me squared away as a walk in and…read morewere very helpful!

This place just came up as recommended wen I was searching for a repair facility. Fortunately for…read moreme, unfortunately for my kid, I knew all about these wanna-be mechanics from a few years back. Long story short - their head mechanic didn't know how to check oil properly on her Nissan crossover? (name escapes me) Three times in the shop and they tell her the oil is over full. I go in, act dumb and ask if they could show me how to check the oil since I got blamed for it anyway "your dad is over filling it" Stooge pulls dip stick and proclaims "see overfill again by twice" Me - "flip that dip stick over" Dude had no words because the other side had NOTHING on it because they drained 5 quarts the day before because "it was overfilled" I promptly asked the gentleman "if you toss a stick in a bucket of oil, is it possible to only get oil on one side of said stick?" Note: these cars/engines have an oil drain back hole directly above the dip stick which covers it with oil several inches up the stick, on one side. Even a moron knows to wipe the stick and reinstall to check and look at both sides. A not-so-certified village idiot should know these cars are best checked after they have sat awhile, regardless this poor village idiot was happy to run out 5 minutes after we arrived and check it without ever having a towel in mind. Way to go imbecile. Needless to say, it never left the place and the motor was hammering because they told her to run it and I want putting oil in it again for them to blame me for overfilling. A few days later we stopped in and find in an attempt to get the warranty co to pay for a motor, they blew it up. The one lucky actually told us what they were doing. Obviously totally oblivious to the fact he was saying they were trying to commit insurance fraud. Good luck if you go here or if, like my kid, AutoMax sends you here because their shop is backed up. These geniuses will fix your vehicle right up like Dewey, Cheatum & Howe, attorneys at law would fix you up on legal issues. Well, that statement isn't fair. The 3 stooges deserve more credit than that when it comes to being lawyers.

They have been taking great care of all my vehicles for many years. Trustworthy and dependable.read more

Jeff and Lynn are amazing. Qualified, reputable, and never gouge on price. They do whatever is…read morepossible to get your car in fast. Can't recommend them highly enough.

So my tire pressure indicator light illuminates on my car's panel and I tried to inflate my tires…read moremyself. First one was no problem, but the second one was fighting me and actually ended up with less air in then when I started. Conceding defeat, I limped my car to the closest auto repair shop. Enter Hatt's Auto Repair. The office is home to two of the largest dogs I have seen in awhile, so beware, but the mechanic was kind enough to take pity on me and inflate all four tires for free! What a great experience.

Hatt's Auto is the place to go! Very honest and knowledgeable mechanics. Had A/C problems with my…read moreFord 500. A/C worked great at 2k rpm & higher only. Took it to a dealer, Ford says I need A/C compressor replaced. I asked Hatt's to replace a/c system for $$$. Hatt's repaired for under $150!!! A/C now works great & for a lot less $$$. He could have charged me for a lot more and I would have never known, after all, I did ask to replace the entire a/c system. Very honest & trust worthy. Highly recommended !!!

This is a great place to bring your vehicle in for anything. They are great! the guy's there are…read moreprofessional, kind, helpful, caring, friendly and trustworthy. I trust them with my car, and that is the most valuable thing these days, is trust. They will be my mechanics as long as I live here, in this area. Thank you! -Tara K. Lititz, PA

Woke up this morning to a low tire and saw a screw head sticking out of the tread. Called a place…read morein Lancaster and was told they could fit me in this morning. Drive there and was told I would need an appointment and they were booking for next week. Sigh. Called Mike's and they told me to come in. In about 40 minutes my car was back on the road and they gave me the screw as a keepsake! Lol! I truly think we found a real gem in this place! Kind staff, fair pricing, and quick work. We will be back!