Carly is great and very knowledgeable on skin care. Her advice on skin care, what would work best…read morefor my needs is highly appreciated. I enjoyed my session with her.

I haven't been able to venture out to this spa yet, but I do know Joy and she's amazing .she is one…read moreof the best aestheticians / colleague's I've worked with in the past. She's very kind and knowledgeable and takes her time trying to understand your skin.

Update: I have been attempting to talk to upper management since December 4th! They keep saying 1-3…read morebusiness days and yet they have failed to contact me. So girls don't waste your time or money here! Esp at this location because the manager doesn't give a shit and will just say "we're franchised so I don't know why they send those emails"

They are very accurate with time! I have been here twice and every time they maintained the time…read moreslot. Loved the service. Staffs are really nice and skilled.

I've been coming here for about 10 years but no more after today's visit (Stoneham on 10/17). It…read morewasn't so bad when O'Brien was there but now that she's gone and Pham took over, I'm done. My annual skin checks are rushed through. Pham made me feel like crap telling me I'm breaking out "all over" when I have two pinhole size pimples on my face and one on my back. My acne breakouts were a huge issue in high school but it's been under control most of my adulthood. I have cheek scarring so I know a thing or two about breaking out all over. This most certainly was not the case today. She just has a terrible bedside manner. Like calling my breasts "folds" when I asked her to check out a fluid filling sac underneath one of them. And I'm not crazy about stripping down in front of a window with two vertical blind slats missing. Her assurance of nobody being able to see in because the windows are tinted didn't bode well with me. And that particular room has been like that for a year?! I mean come on with this place. I would heavily consider looking elsewhere before you visit this place. I know I am moving forward.

Third time at this practice , professional on time appointment. would highly recommend!!read more

Stacey is amazing! Recieved an amazing, relaxing, and much needed facial. Left feeling like a new…read morewomen!!!! Would 10/10 recommend. Inside is very clean and calming

Stacey is amazing! Recieved an amazing, relaxing, and much needed facial. Left feeling like a new…read morewomen!!!! Would 10/10 recommend. Inside is very clean and calming

All services are spectacular. Massages, facials, manicure and pedicure. Very professional staff…read moreand atmosphere is very relaxing

My absolute FAVORITE for spa treatments!! The Stoneham spa is second to none in and around Boston…read more The estheticians (Brianna, Alli) are amazing... knowledgeable, professional & friendly. Front desk staff is always efficient & welcoming. The ambiance is warm and cozy. The med-spa treatments have made a big difference in my skin. I just love this place!

I bought a groupon for cavitation figuring its a good way to try it out. Thought I did enough…read moreresearch into the process and spa but... my first appointment there wasn't a ton of explanation other than it was an ultrasound-based process which breaks down fat to be eliminated through your body naturally. They did try to upsell me to a heated cocoon type machine for an additional $35 each time which would EXCELLERATE the process. I have no complaints regarding my technician she was nice I can definitely say that, she took pre-treatment pictures to compare at the end of the five that I bought and we saw each other once a week for five treatments. She told me people usually see results after the 2nd treatment, I wasn't seeing any results personally but I figure ok lets see it through to the end. At the last treatment she took post pictures for a before and after collage which I asked to see, she would not show them to me on her phone but said she had to send them to the receptionist who could then forward them to me. I was presented with their brochure and was told i could get 10% off treatments if booked that day. I perused the pamphlet and declined but asked again for my pictures. No surprise here but I still haven't received my before and after pics...and I am 100% sure it is because the service I received was nothing more than a typical ultrasound machine that does absolutely nothing for fat breakdown. Every time I tried to inquire about the machines and the process the conversation was changed to a different machine that i did not pay for but if I had then I would see results. I may have gone for the more expensive "upgraded" machine in the beginning if they took the time to explain the differences rather than try to upsell AFTER the fact. The office seems clean and everything was done hygienically but I feel taken advantage of. At the very least they could have sent my before and after pictures to me.

I had a very disappointing experience with this business, particularly with Jessika Dasilva. If…read moreyou're going to be in business, professional communication and attitude are essential--both of which were severely lacking in my interactions with her. Please take the time to read other reviews as well--my experience wasn't an isolated case. The responses to negative feedback seem dismissive and unprofessional. Also, I'm not sure who the "owner" is supposed to be, as the only people I ever saw at the location were the receptionist and Jessika herself. As for the laser service: it felt ineffective. The sessions for both a large and medium area were scheduled for only 15 minutes, which seemed too short and didn't yield any real results. I had initially planned to continue because I had a membership, but Jessika herself suggested we "part ways" because she felt we weren't the right fit. Honestly, that turned out to be a relief, as I was able to end the membership early. Don't be tempted by the low prices--you're essentially paying for subpar service. You're better off going to a spa where you'll actually see results. Also, no need for a response from the "owner," who may not even exist--most likely just Jessika responding under a different name. My hope is that this review helps someone else avoid the same disappointing experience.

BEST facial and BEST shoulder massage! (And I'm picky) I…read morehad coollift with microdermabrasion and CAN actually see the diff! Skin is younger looking and feels great. Thank you Tereza!

Teresa is the absolute best! Her level of attentiveness and care is unmatched. She takes her time…read moreto get to know your skin and has great recommendations for what treatment is best. I've had a bunch of facials at various high end spas, and Teresa is seriously the best. Her space is in a small commercial building in Winchester which may not seem as inviting but do not judge the her spa by the building. After her treatments I feel rejuvenated and my skin feels great and hydrated (I have severely sensitive skin and never have issues). I also go to Teresa for waxing. Again, her attention to detail is unmatched. If you are looking for a great facial or waxing at incredibly reasonable prices look no further.

Peggy came highly recommended to me.. I had Electrolysis…read moredone, she had a Newer, Apilus Expilator Machine.. Very happy with my result... It was a great experience...

This person is way too rigid in their treatment. They insist on playing bebop music the whole time…read moreif you try to listen to something else or ask them to turn it down they get mad if you need to have your phone nearby for emergencies they get mad it's a very difficult person to work with at this business Very rigid black-and-white thinker.

Clean environment, friendly staff, great color selection!! Nancy did a great job with my mani / pediread more

Love this nail salon!! Mai did an amazing job on my gel mani/pedi and listened to what I wanted. I…read morecan be pretty picky and I was more than happy with the results! The salon is sparkling clean and they have a large OPI selection, which is my favorite brand. I highly recommend this salon!!