Good value, professionalism, punctuality. they saved me a trip charge by preordering a replacement part before they came to my house. Very happy with this experience. I can Recommend without any reservations. read more

John showed up on time and checked and explained everything clearly to us regarding our gate. Then he reprogrammed our remotes which weren't working. Would definitely recommend!! read more

Fast and friendly service. Showed up on the same day . Very professional. Gave me a 30 min window. Super friendly. They changed the front code. Austin was very expert. Friendly and quick. Highly recommend!!! read more

John from Elite Access Doors came out to my location, he was timely and very pleasant and described everything that he was going to do. The website was left clean the work was done impeccably, I will definitely use them again for any other gate open issues that I have read more

Loved how they cared a lot about COVID and came prepared with a mask on at all times. They also did an amazing job at fixing everything that needed to be fixed. Would definitely recommend them for anybody looking! read more

Lets be honest. All gate and garage door repair services are a scam to the non-business, residential owner. I have been quoted anywhere from $200 - $4,500 (complete replacement) for a repair that only needed a limit adjustment. I ended up going with these guys who were probably the most honest and considered the lesser scam. All they had to do was adjust the limiter, and then they did some general maintence and decided to replace an old switch as well. Less than an hour of work to someone with a lot of experience with these. $240. read more

JOE from Elite Access installed a new set of springs and rollers on our garage door here in Burbank today. Joe did an excellent job. He was very cordial, knowledgeable, and professional. Very pleased with the work done! THANKS JOE! Joe P. - Owner read more

Great and professional service! Came out and explained everything, did the job fast and we're very helpful.

had a new garage door installed , Very professional, fast and not to pricey. Definitely will use them again.

Excellent fast service with high quality work! With flexible and fast timing just a phone call away and they're able to help you with service! read more

They showed up with a mask and did everything I asked them to do in an efficient way. I would highly recommend them to everyone!!!

Elite Access service is the best in the valley! My gate had not been working for a few days now but thanks to your wonderful service my gate properly works again! read more

Technicians arrived on time troubleshoot the issue with the gates had parts on the spot installed in no timetime highly recommend read more

Very efficient, fine technician who was polite and explained/showed me what was wrong with our unit before he fixed it. He also cleaned the unit so it would work better overall. They are old unit, about 20 years old. The company called me before he came to let me know his ETA, and then he was early. Very happy with Elite. When it comes time to replace our gate openers, I will call them, for sure. read more

I have used Elite for many years now to service and replace my entrance gates. They always respond promptly and professionally. They always have the parts I need on their truck so we have never had to wait for parts to arrive for service. Also, even though they are not the cheapest guys in town, they always tell me up front what charges to expect and they are always fair with no hidden costs or surprises. I appreciate this aspect more than anything. read more

Austin was super helpful. They came by during the allotted time, had multiple confirmation points, and it was seamless. Would recommend for sure. read more

Fantastic! Quick response. Clean work. Cannot get better than this. Call them at 9:00 and they are at my house before 10:00. Complete the work in 45 min and garage door works absolutely fine. Thank you for getting it done so quickly. read more

They have quick turnaround times and very friendly technicians. A little bit pricey but you don't pay the plumber to hit the pipe with a hammer, you pay him to know which pipe to hit. read more

Elite access door was great. They were professional, punctual and fixed my intercom issue. Marco was was a very pleasant and knowledgeable technician. I would use them again. read more

Great company. Been using them for years. Very professional and prompt. Always do a great job and repair service is top shelf.

Elite Access Door installed pedestrian entry gates in our condominium complex several years ago. Since the install, we have only had to call them twice for service. Both times they were always professional and prompt in providing service. The service technicians are knowledgeable and provide a courtesy call when they are 30 minutes away from your residence. The office staff provides friendly and professional assistance. Our HOA board has been very pleased with their products and service. read more

Great service, tech was very helpful. Explained all options, would highly recommended!

They showed up on time with a mask. They did a good job assessing the problem with my gate a sourcing the materials needed to fix it. They did came back the next week with the parts and my gate is functioning well. My only complaint is that they charged me over $800 for a panel that was $200 and some online. read more

Able to get appointment quickly. Technician Daniel was very professional and diagnosed problem fast. Would definitely recommend to others.

Our gate didn't open or close anymore and we wanted to get it repaired as fast as possible. I called Elite Access Doors and Gates yesterday in the afternoon and they were able to get me an appointment for early today, which I really appreciated. John showed up on time and ready. He diagnosed the problem and was able to figure it our right away. He had all parts needed with him, so he was able to fix it right away. Great and fast service! Thank you! read more

Stay away. They mark up parts 400%. A $60 part charged me $285.00. They told me the price after the part was in. I went online and I could buy the part for $92 so I assuming that the part cost Elite, maybe $60 or less. What a hose job. I did not realize how much I was taken until I looked up the part online. The repair took less than 30 minutes and the labor charge was $125.00. It was a microphone board which started giving feedback after we switched from ATT to Spectrum. Instead of trying to reduce the volume on the existing Microphone to see if he could get the feedback under control, he just replaced the Mic board. When the new mic board was installed there was the same feedback noise. For the new board he lowered the volume and the feedback went away. The service person should have tried to reduce the volume on the existing board to see if the feedback went away. Why not try to adjust the volume to see if it would resolve the problem? Then I could make up my own mind whether I wanted the new board or just keep the old one. For another $900 I could have purchased a brand new system. Typical LA high priced services but the part markup is really a scam. Why don't these companies charge a reasonable mark up and not screw the customer??? Do they really think that I will ever do business with them again??? Crazy business strategy. Again. Stay away........................ Price markup on parts is a rip off. read more

Technician John was very professional and throrough. Work was done quickly and exoertly. I highly recommend this company. Great experience that fixed my gate issue. read more

The technician arrived ontime and the work was satisfactory. Thank you for your help.

Marco arrived on schedule and provided a clear explanation of the repairs needed on our older model Door King gate buzzer. The repairs weren't cheap but they never are and I felt more confident knowing that they are certified by the manufacturer. read more

We had this company install our system awhile back so I called them to come out to fix the alarm going off and they charged us $125 for coming out and was going to charge $3200 to fix the post and base. I got another quote from another company for $800 and they did it same day service. Just because we have a nice house doesn't mean we want to spend four times the money. read more

Finally someone contacted me in hopes of resolving my garage door issue. After three weeks of waiting and not hearing back I called to follow up. After being called a liar by the General Manager he informed me that the issue was resolved via Yelp. REALLY!! Because I wrote a review they decided to not do a thing. So not only does their workmanship suck so does their customer service. One star is to good for Elite Access Doors. read more

They charge for EVERYTHING but are quick to show up. Be sure and ask for a tech with experience or you will need them to come back and fix whatever the trainee does. Happened 2 times! But the seasoned techs are great! read more

What a racket! This company told us $45 for a service call plus $50 per 1/2 hour for repairs. The technician arrived and I told him we needed a new panel only. The tech proceeded to disassemble the motor which was totally unrelated to the problem then do a bunch of unnecessary measurements before telling me he couldn't get the part needed. Then asked for $145. I told him to forget it and he started swearing etc. don't trust these people!! read more

Total ripoff and poor customer service!!! They quoted me $65 for the service call plus $35/half hour of labor to fix the intercom for our condo. The technician came out and fixed the door in less than an hour and charged me $500!! The intercom only worked for a week. When I called them to complain, they said it'll be another $65 for the service call plus $35/half hour labor. Fool me once, shame on you. Fool me twice, shame on me. Don't waste your time or money!! These company is a fraud. read more

Great job taker They did what I need him for Very satisfied He did a good job he was very um excellent good customer service he fix the outside a machine the inside I will recommend it read more

I liked Austin's honest, informative work very much, but this company is all about finding ways to get you to over pay on everything, and others at the company shred your current system just to coerce you into spending more. Checking things off on a list, writing comments that are BIASED TO-DRIVE SALES, and one sided with an unwillingness to correct information that could damage your real estate value. Austin was honest and informative, others protect the company's goal of getting into your wallet. Unless they show sincere concern about your real needs GO ELSEWHERE because we all deserve better, and honest caring service for our hard earned dollars. read more

Daniel is not only thorough, professional, and helpful, he arrived early!! Explained the problem so even someone who doesn't speak 'garage door' could understand. read more

Run away from this company as fast as you can!!! Elite charged me over $600 for parts and labor even though their technician Daniel could NOT fix the chirping sounds coming from my gate control box, and then they had the nerve to quote me a completely new gate system for an additional $9K when my existing system worked great aside from the chirping. To add insult to injury, it turned out later to be a simple fix that only required a regular wrench and about 15 minutes of time from an honest technician! To think that Elite tried to sell me a brand new $9K system when the problem could've been solved in just minutes with a wrench is completely unprofessional and shows their lack of knowledge/experience and unwillingness to provide customers with honest, high-quality service. I was initially pleased with how quickly Elite was able to send a technician to my home (same day, within a couple hours of my call). The trouble began when the technician Daniel was unable to diagnose the issue I was having with my DoorKing gate (the control box was chirping every few minutes). He charged me $328 to replace 2 big batteries in my control box that he thought was the cause of the chirping. When that didn't fix the problem, he spent the next hour talking by phone with DoorKing tech support but was still unable to figure out the cause of the problem. After the call, he charged me his $165 trip charge, the $328 cost of the 2 expensive batteries that didn't fix the problem, and 90 minutes of "labor" for $180 that also didn't get me any further towards resolving the chirping problem because I too had called DoorKing a couple of days earlier and gotten the same advice that he got. In addition, Daniel left me with 2 unhelpful options: 1) an open-ended quote including another trip charge and their labor to send the actuator arm from my gate to DoorKing for diagnostic testing without any guarantee that it was causing the chirping, or that DoorKing could fix the problem, or any estimate for how much it would potentially cost me, and 2) a quote for completely replacing my existing gate system (everything still worked great except for the chirping) with a brand new LiftMaster system for $9000. To make matters worse, I realized after Daniel left that the gate was no longer operating properly (it remained open and wouldn't close after we drove through the gate). Upon closer inspection, I also found that he hadn't put my gate back together properly - screws were missing and the cover to the actuator arm was loose and not installed. I called to complain to the service manager Austin who came out to fix these new problems for me but he refused to help me with any further diagnosing of the chirping problem even though Daniel's visit had been useless and I'd been charged for batteries that I hadn't actually needed. Thank goodness I was able to find an honest technician to help me fix the issues that Elite was completely unable and unwilling to resolve for me. read more

Please believe the many one-star reviews and stay away from these scam artists at all costs. I purchased a house with a Doorking intercom that was not working and made the huge mistake of hiring Elite to repair it. They sent a technician out who spent an hour and a half looking at the unit and ended up saying he couldn't fix it. For this I was charged $311. I asked for a quote for a replacement unit with credit for the "labor" I had already paid for, and after much follow up eventually received a quote that was hugely inflated (both for parts and labor). My repeated requests for clarification or adjustment were met with combative and completely unprofessional responses, insisting for example that I had asked for additional parts that I couldn't have asked for because I don't even know what they are. I intend to follow up with the Better Business Bureau and, if Elite will not refund the $311 I paid them for absolutely nothing, pursue them in small claims court. I'll give my job to a reputable hard-working business that doesn't try to rip off its customers (as these reviews show, I'm unfortunately not the first). read more

Th they were on time. Rafael was honest in his assessment of my situation. I feel confident in using thi this company and would call them again if I needed there service. read more