I came in with a bulging sidewall on my front wheel, late in the afternoon, with another 50-mile…read moredrive ahead of me. With my hat-in-hand, and at their mercy, Shaine moved a mountain to get me right back on the road. I had no leverage in what could have been a very expensive and time consuming solution. Instead this team of customer-focused employees got me out the door in a handful of minutes. Generous, respectful and honest are some of the words we use to describe this particular location. Thanks for standing out among your peers/competitors--who don't have the same reputation in my experience. I'm not sure if the manager is the owner, partner or just a team lead, but he addressed the problem with the dignity that their CEO would be proud of. I hope they read these replies when it comes time for his annual review.

While I'm sure the tires I purchased are just fine, I think that their customer service and…read moreattention to detail is very lacking. I'm glad I peeked to watch as they were about to put my 2 new tires on the BACK instead of the front like I specified when making the appointment. No notes in their system about wanting them for the front tires. I also made an appointment, but that didn't seem to matter as they worked with a walk-in at the same time, so my quoted 30 minute tire change took over an hour. The guy at the counter was kind of smug and THOUGHT he was comical, but it came across as condescending. I saw him berate another employee in a condescending way in front of me and other customers, and then he laughed about it wanting our sympathy. Weirdly narcissistic, if you ask me. I probably won't go back.

I never need to look for another car repair place again! Churchill fixed the AC in our truck -…read morethat we weren't even sure could be fixed. It works better now than when we bought the truck. They did it in a matter of hours and charged a lot less than we were used to paying for car service. These guys are honest, professional and knowledgeable...everything people want in a car repair place but is so hard to find.

I've only used CarTime for oil changes. The first time was because we had a coupon, but now we…read morebring our cars there regularly. Staff is friendly and accommodating. I'm able to call and schedule service right around the time I want, every time. The waiting area is clean, including bathrooms, which is usually a disaster at auto repair shops. Fresh coffee, a soda machine, and free wifi. I would recommend CarTime to anyone who needs a quick oil change. They're great!

I would have put zero stars but it wasn't a selection. I was at CarTime today to get an allignment…read moreand fuel filter changed. Well they said that they could not do the allignment unless a ball joint was replaced. I elected not to do the ball joint because it would cost over $350.00 and I couldn't afford it at this time because of Inflation. But the guy told me it would be $55 to replace the fuel filter well it was $155.00 plus $38.75 miscellanious charge which I would suspect was the price of a new fuel filter, which I happpened to bring along and they installed. Needless to say I will not be going back to them any tine soon! One more thing the only reason I went there was that they have an allignment rack well the last time I went there to get an allignment they said I needed a lower ball joint and two idler arms well I replaced them myself. But what I suspect is they want extra revenue when they do allignments so they come up with a "faulty" part to charge more money.

I want to give a shout out to Matthew who came out to tow my antique car. He was friendly and…read moreknowledgable. I asked him if he could please check the battery to make sure it wasn't dead. He noticed the solenoid had a loose bolt. He tightened it back on and my convertible popped right off. Thanks for saving the day!

After coming out of a track meet in Northfield and finding my friends car had a flat tire, we…read morecalled a place called Ziggys to get some help. Although they were apparently still open the mechanic had just left for home. The person she spoke with called him to see if he would come help us. He said "No." She then called you guys. And Joseph came to our rescue. Even though he couldn't even get all the way to us with his rig do to the buses lined up? He parked down the hill and walked up to us. He was on his way home but said yes to the call. It took him less than 10 minutes and could not have been nicer! Thank you Joseph for helping two women get back home (2 hours away) and being so nice!

Top notch service and customer care! While my son was attending Carleton College, he experienced…read moresome car trouble. Living in Texas, I searched for a repair shop close to the school. I found Convenience Car Care on line and contacted them through their website. Tom called back that night and got all the info. The next day, he contacted my son, picked up the car, and even drove him back to school! The repair was simple and Tom even picked up my son the next day to get his car. Tom fixed a couple other items while the car was in Northfield over the last two years. Drove it back to Texas a couple of days ago. Ran flawless! Highly recommend this place. Tony C. 2004 Cadillac SRX

Tom and crew have taken care of our vehicles for many years, and always are very honest with…read morereasonable cost. They also look out for our safety, letting us know when they assess a situation as being a safety hazard, such as leaking gas line (we usually are driving our vehicles with many years of use on them).

Great service and reasonable prices! This is the first place we call when we have problems with…read moreany of our cars or truck. We have gotten quotes from others but none beat their price, quality of work and fast, friendly service!

From the owner: When you need auto services, trust our experienced mechanics at Blue Bird Autowerks in Northfield,…read moreMN. We are locally owned and operated by Kevin Willhite and Keith Espersen. With them, we offer more than 60 years of combined mechanical experience. You can trust us with your transmission repairs, your vehicle inspection or any other type of auto services. We specialize in transmission work but we also do complete repairs for cars, trucks, vans, and SUV's.