The Finest Mobile Detailing was on time and they did a good job cleaning the car. I left the car…read morein the driveway unlocked so they could clean it whenever they arrived. They texted me to tell me they were done and then they left. Later I went out to inspect the car and I immediately noticed there was a 3" rip in the passenger front door tint. My car is a 2003 Jetta. I also noticed the center arm rest was down. (I had left it up since it gets in the way of shifting) I put the arm rest back up and the top of it flopped down. This was because they had broken the armrest catch. I immediately contacted them and we agreed I would order the armrest part from Amazon and replace it myself since it was only $7. At first he denied noticing anything was wrong the armrest or the tint. (Impossible to miss a 3" rip...) Finally he said he would send out a guy to replace the tint on that window. He confirmed this via text and a phone call. I contacted him 3-4 days later when I hadn't heard from him and he replied saying the tint guy would be out early next week. Since then, I have contacted him many times and he never responds... I ended up having to pay $165 to remove all the tint on my car since the tint place I took it to said the new tint on that window would look different than the old tint on the other windows. (due to the age of the tint and different tint materials they use now) They recommended re-tinting the entire car or removing the tint. I chose removing the tint. I sent the tint place's receipt to The Finest Mobile Detailing and no response as usual. Also the floormats were pretty wet, which he didn't mention to me. I had to put the floormats in the garage so they could dry out so the car didn't smell like mildew. I DO NOT recommend using The Finest Mobile Detailing! Thanks.

10/21/25- I visit my son in Bellevue,Wa from California. They schedule a deep cleaning for 3 of…read moretheir company vehicles. Two vans and a Ford four door truck. Doing the flatbed is extra cost.This was my 1st time experience this mobile cleaning. Will, did an awesome job! He was considerate , kind, friendly, helpful . One of the vehicle had heavy food stain especially the rug because they do cooked food & produce like fruits and vegetable pick ups that Will, had to come the next day to finish it. We were satisfied and worth the price to pay. Wish I took an after shot pictures of the three vehicles because all vehicles looks particularly brand new. Thank you Will for your awesome service .

I could not be happier with the amazing job John did today in detailing my Hyundai Santa Fe. John…read moreshowed up on time, he explained all that he was going to do, he answered all my questions and after several hours of work, I came out to the best looking car I have ever seen other than when I bought it new! It was sparkling clean and John was attentive to each and every detail. I have had several services clean this car before and no one has EVER done such a good job. I signed up for the monthly membership and looking forward to having John back again. I am completely blown away by the level of service and exceptional job done by John at Big's Mobile Detailing!

We have 2 cars and rarely drive one of them, especially since Covid came to town and my husband…read morestarted permanently working from home. Our street parking is right under two beautiful flowering plum trees, which is great most of the time, just not so much in pollen season. Add to that the lack of convenient car washes in west Seattle and my car was looking a mess. Just about covered in pollen/moss - I dont even know. Gross. I looked on some local social media pages and Big's was recommended by a few people and I was really drawn to the mobile aspect of their service. Their interior/exterior package seemed a reasonable and comparable price to other detailing services in the area so I booked on their website and was able to get an appointment a few days later. There are some add on extras you can choose so I also opted to pay an additional $9 for extra moss removal because I think that's an understatement the way my car looked. The person scheduled to perform the detail sent me a text the morning of that he misjudged traffic and would be about an hour past the scheduled time. I appreciated the heads up, and since I didn't need the car, it wasn't an issue. He was nice and friendly, and seemed efficient at doing the job. He arrived at 10am and was done around 4pm. I will say that there was a moment of confusion when I did, essentially, the final walk through inspection when he was finishing up and I asked if he did the wax as the car was clearly clean but not that super wax shine and he hadn't and asked if I wanted the ceramic coating (because wax was harder to do and it didn't seem like he could or wanted to do wax). I did say yes please I would and I feel like if I didn't ask about it that he wouldn't have done it, even though it's listed in the services of the package. Everything else looks great and I'm happy with the service. They send out a confirmation text when the appointment is booked saying you can reply to the message with questions and I did reply asking if I needed to provide a hose and extension cord in addition to the outlets and spigot and never received a reply. So instead of having it ready for the detailer I had to go find it when he arrived. Obviously minor, but I would have had it out ahead of time if I knew he'd need it. We will definitely use them for our other car soon!

Managed to give me a flat tire. (UPDATE BELOW) While power…read morewashing the exterior of my car, the power washer hit the valve stem on my tire and tore a hole in it. They told me it was flat when they started. It was driven the previous day and was in a closed garage. It was inflated the morning I took it out for them to wash. So, not only did they manage to tear the valve stem and render the car inoperable (it cannot hold ANY air, and patch kits don't seal valve stems) they lied about the cause. The quality of the cleaning doesn't matter if you manage to render a car inoperable while merely CLEANING IT. UPDATE : Vlad contacted me to offer to replace my tire in exchange for taking the review down. I refused and explained that the 1 star review isn't because of the mistake or damage, (replacing a valve stem is like $30 for a tire shop, or less) but rather because it clearly happened while they were working on it and they chose to deflect and mislead me about how it occurred. What followed was an absolutely insane text exchange that I am embarrassed to have entertained for far too long. I had to block his number eventually because he wouldn't quit trying to convince me he wanted to "make it right." News flash : Your chance to "make it right" was when it first happened and you decided it wasn't your problem. Vlad will "do the right thing" only when he has to personally face consequences.

the service is great they provide good promo and discount…read morethe only pet peeves to me was the car freshener they used, it is smell too strong perfume. it coat the entire car with this smell too strong the point my passenger (sister) want to vomit due to scent Otherwise, everything is awesome

I can't believe this company has high ratings... I dropped my car off and walk back home .. they…read morehad my car from 10:30 till 7 pm... He had to drop it off which was fine. The results where terrible... Only the front seat and not really good on the dash just l9ked dirty...then the back seat nothing touched but he wiped the seats down but not all the way....mates were clean but not the drivers side. Still muddy.... The back he didn't wipe the headrest and there was dog hair still on the top of the car he didn't vacuum at all.... He didn't get in the crevices like spoken about on his website..... Didn't bother wiping the headrest or the trunk of the car was dirty.... Needlessly to say it was a lousy job.... I left my car there for 8.5 hours... His excuse was he was by himself but I did make an appointment.. They wanted to correct their mistakes by giving me a wash and wax.... They corrected the interior detailing but the wax and wash again was not up to par. The son Kevin said he could get that done in 30 minutes after he already had my car for 5.hours trying to correct the interior detailing.... I paid $550 dollars with a certificate I could give someone or use it myself.... I don't know anyone besides my son and he doesn't want it .. I don't want to go back to this lousy company and will let everyone know it's terrible. Terrible service and a waste of time

Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

Wow wow wow! The level of professionalism at this place is unmatched. From the second I first spoke…read morewith Steven the owner I knew that my new Land Rover Defender was in good hands. He is SUPER knowledgeable about cars and what he has done to them and the package that we got was specific to the needs we need for our new car in the PNW. Steven walked us through the whole process in detail letting us know everything that would be done to the car. Is it cheap? No, is it worth it? Absolutely. You don't want a cheap crappy job on a vehicle you're seriously invested into. Highly trained professionals and would definitely send my friends here. LOVE how shiny our new Defender is. She's a head turner for sure! Thank you Steven and the team at Blue Star. Also, love that this is a small family owned business! Always support small businesses when you can please.

Took my work truck to them recently and they did an amazing job! Although they took 15-20 minutes…read morelonger than they expected to finish the detail - they were less expensive than anyone else. I'll be back to use them again! Highly recommend!

Super helpful with a flat as we were headed through Seattle on a Saturday night in our way home to…read morePortland!!

I needed a mobile car detailer to clean out mold in my car and luckily found Skyler with Heroes…read moreAutomotive Services. He was personable, down to earth, excellent in removal o the mold and reasonable in price! Highly recommend!

Vincent did an awesome job with my car. He really put the time and effort in making sure my car was…read moretruly taken care of. I have a medium sized dog that sheds A LOT and he was able to get most, if not all of the dog hair in my car. Great customer service and uses the best products! Below are a couple of before and after photos. The detail was definitely needed and he operated under COVID guidelines the entire time. Looking forward to coming back again in the future!

It's always fun to write a good review for a company that truly deserves it. My truck was in need…read moreof some TLC after a few trips off road and after Vincent was done, I had neighbors asking if I got a new truck! In truth, it was way better looking than new. The results were simply amazing. The truck never looked that good before. I was super impressed by the attention to detail and care that Vincent showed when working on my truck. It was obvious that he enjoys what he does and strives to do the best job possible....and he was mobile! It's been a couple of months now and the truck still looks fantastic. I will be using Vinny's for all of my future detailing. Top service and top results!