Beautiful friendly lady with long hair and great brows, she did my brows and they came out good…read more She has a very gentle hand. Excuse my ginger brows (natural color) she took care of me while i was out of town. She was playing a calm indian praise and worship song. I was really comfortable here.

Got tired of looking like Tasmian Devil so I finally popped in to get my brows done. The woman…read moreworking, whose name I didn't catch, did a great job. The precision! One of my brows can be very problematic. I told her I wanted to keep them as thick as possible but have an arch (not round). They ended up being a little thinner than I like because of my problematic brow, but the shape is nice. She double-checked and didn't wait for me to point something out. She clean TF out my upper lip hairs, too, so now I'm a girl again. I'd come back! Hi Brow is a very no-frills threading spot. It's located in a busy shopping strip (shops on the front and back side) and is easy to miss if you're not looking. It's upstairs in a small suite with two threading chairs. I paid $18 for my upper lip and brows.

After coming to this location for over a year, I've decided to leave…read more The main reason is the decline in customer service. The new front desk associate was consistently rude, dismissive, and difficult to communicate with. On multiple occasions, my appointments were not booked correctly, and if my requested time wasn't available, there was often little to no communication. Instead, I would later discover that I had been scheduled for a different time without being informed. What made the experience even more uncomfortable was that after several negative interactions at the front desk, I would still be approached and encouraged to purchase products. Because the interactions felt awkward and unwelcome I was able to figure out how to try and just avoid her. At one point, after I showed no interest, a comment was made under her breath implying that I must think the product was bad. Unfortunately, I also did not have a positive experience with my waxer. I found our interactions to be unprofessional and at times uncomfortable. There were several comments and interactions that felt rude and unnecessary jabs, leaving me feeling more like I was an inconvenience even though you can tell she wanted your business versus a valued client. I was also disappointed with the waxing service itself. The overall process did not feel as professional or polished as I had come to expect. The service lacked the level of care, and professionalism that I experienced with previous waxers at this location. It is uncomfortable for both parties however you would except a certain level of professionalism coming from waxers from European Wax Center. It seems like this company is trying to promote safety, trust, and professionalism that this waxer struggled to do. I understand that staff changes happen, and I know several waxers have recently left and been replaced. This location only has a small team, and because of the poor experiences I encountered, I had no desire to continue trying different waxers in hopes of finding a better fit. It's disappointing because I was a loyal customer for over a year and previously had positive experiences here. However, the combination of poor customer service and unprofessional interactions ultimately led me to take my business elsewhere. I hope management takes these concerns seriously, as they significantly impacted what was once a place I enjoyed visiting.

10/11/24 1:30PM: Whoever is currently running the front desk is completely unprofessional and…read moreoverbooked the appts. I made my appt online and have an ____email confirmation. The front desk lady gave my 1:30pm to an add on. I asked: "Is there a 1:30pm?" Her, "No." She exclaimed to 4 customers in the waiting room that she woke up late and messed up the appts. Okaaay? I have a really tight schedule today! What a waste of my time.

I've been coming to Lalla Skincare for Brazilian sugaring since 2019, and it is always worth the…read more30-minute drive. Everyone is so warm and welcoming, including Lalla herself. She has great attention to detail, and the space is always clean, relaxing, and comfortable. Before going to Lalla, I dealt with a lot of ingrowns and discoloration, but her technique is amazing. She is quick, thorough, and always leaves my skin in great shape. I also love purchasing the packages because they offer a slight discount on repeat services. Thank you, Lalla and team, for always being so amazing!

I have to shout out the person who does my surgaring, Lynn, because she is truly amazing at what…read moreshe does! Her sugaring technique is chef's kiss -- super gentle, thorough, and she really takes her time to make sure everything is perfect. What I appreciate most is her attention to detail. After the sugaring is done, she will ask if it's okay to switch over to hard wax or tweezing to make sure everything is perfect. And she makes good product recommendations. Nothing ever feels rushed, and she makes the whole experience so comfortable and easy. You can tell she genuinely cares about her work and her clients. I also really enjoy that we can talk about life and our cats while the service is happening. This makes things way more comfortable. If you're looking for someone who provides consistently fantastic service and really gives great attention to detail, Lynn is it. Highly recommend!

I am visiting VA from out of town + was unable to get a wax before leaving my home. I also have be…read moregetting sugaring done for the last 8 months and wanted a place that does that versus wax. So I had to rely on Yelp once again to find a reliable and well reviewed place to get a Brazilian sugar which is always a little nerve-wrecking! But once again, Yelp steered me right to MB Day Spa and to the lovely Gigi! Gigi was an absolute pleasure, so nice + warm. Made you feel like family. I have also NEVER had someone more invested in providing a precise wax, she got everything and I mean everything! That was so amazing and something I really appreciated. Her prices are extremely affordable + when in VA and needing a clean up, I will absolute be coming to see Gigi! Highly recommended.

They have Great prices and a friendly service. They will Make you feel very comfortableread more

Quick and thorough service! This dynamic sister duo team keep a clean business, have availability…read moreon weekends and until 7pm. Although the space is shared with the Salaon, it is a separate business. Give them a try!

Most easy and painless wax ever. Sarah was an absolute saint and distracted me the entire time…read more Took about 15 minutes and barely hurt. Also the attention to detail was fire. You NEED to go here if its your first time waxing or honestly your 20th.

Esthertiques is a one room wellness studio run by Maria. I left smarter than I walked in and have a…read moresense for how to treat my skin for my desired results. I love anything spa and wellness and I've had plenty of facials, but this one was different. Maria starts with the consultation where she ensures she agrees with your consensus of what type of skin you have and why you're there to see her. She shares facts and data points that I found super useful when evaluating what I needed to change to take care of my face. You'll get some steam to open pores, extraction, mask, massage, moisture, etc. I opted for the biogenic facial. It's ideal for those of you that want to start with a fresh palette. She'll also tell you what to do when you leave her office and how to see continued results. Yes, I left with some products, but they're all natural, organic, and I purchased the core products I don't already have in my (overindulgent) product world. The coolest thing Maria introduced me to and recommended - this electromagnetic something or other that she'd run over some type of bee pollen powder to almost create a barrier between your face, the cleansing it just got, and helping with healing and closing everything back up. It's apparently very common in the Ukraine and Russia. It doesn't hurt, just feels like an electric current is going across your face. I can't describe that eloquently, but it's cool and I bought into it. Maria will fix you up. Come here for some improvements. She offers a variety of services. I'll be back.

Over twenty years ago I met Maria for the first time. First I was hesitant because I did not know…read moreher. She worked on my face and my back, where medical doctors could not do much but prescribing antibiotics. From the first session I noticed the different. Years later we moved away. Every time I have opportunity to go to Virginia I definitely sure have an appointment for facial and other skin care. Thank you Maria you are the best.

LOVE THIS SALON…read more I've been coming here over two years now, they're so clean, they use sanitized tools and new files and buffer which I dont think most of the salon do it. They're staff is polite and nice. I always have good experiences when I come to this salon I had a chat with the manager the other day and it's their 4th anniversary since the new ownership. Happy Anniversary Purity family!

I wanted to get designs done for a concert I'm going to soon. They turned out very cute!! I've been…read morepet sitting today and they've held out well. The store is nice, very comfortable and they have a good playlist.

After the change in management from Mary to Gloria, the quality of service has noticeably declined…read more While Mary took her time and paid attention to detail, the new owner cuts hair quickly, without care or precision, and often ignores customer requests. I've been a loyal monthly customer, but I've started noticing uneven fades and longer, missed patches in the front of my hair. What ultimately made me decide never to return was Gloria's refusal to properly blend my fade for a smoother transition--despite having cut my hair for over a year. It felt careless and unprofessional. I also have concerns about sanitation. I experienced more breakouts on my scalp, which she used as a reason not to detail my fade, leading me to believe the tools may not be properly sanitized.

If you ask for any kind of skin fade you will get the high fade. Good place for basic haircuts…read moreonly. The lady is nice and friendly

I came here a few weeks ago for a haircut - Sonu herself did my hair and did an amazing job! I've…read morebeen trying to find parlors around that are suitable for Indian hair - I have wavy, semi thick hair, which looks great with layers. I've paid hundreds of dollars for a cut and wash and all the nonsense to only come out with thin flat hair. Sonu didn't need to wash or style my hair, she was able to give me a quick trim and I walked out with flawless, bouncy waves. She also did an amazing job threading eyebrows - the threading places in the mall tend to go super thin, but Sonu was magically able to remove the strays and keep the brows thick on already thin brows!

OMG Amazing!! Trendy blunt cut with layers and round barrel curls. In love with this haircut! Not…read moreto mention, the most affordable price ($37+ $45 for styling). Unbelievable, will be back!

A really wonderful spa - the providers are top notch. Their products are all Eminence and highest…read morequality. I've been to a lot of places for facials, and this is by far my favorite. Consistently excellent, clean, professional and warm. Just did microneedling, and it was a great experience. They'll tell you about the products but I've never been upsold and never felt like I was being used as a tool to extract money. They just really want you to feel and look great. Such a refreshing experience. The few products I have bought have been 10000% worth it, and I'm not a big products gal.

Just got a massage from Denice at Ladan Spa and it was amazing. I feel rejuvenated and refreshed…read more Highly recommend along with Shirin who is amazing with IET healing and helping me with my path through life.