I recently had damage to paint on hood of car due to water leak in my garage. I had been to AFC…read moreseveral times previously so stopped in to speak with Luca but instead met new owner Sarub and his father. Sarub was very pleasant and was able to provide me with an estimate that same day. Car was repaired and I was beyond pleased with result. I was glad to see that Sarub kept on Fernando who does beautiful work. My car looked so beautiful and it shone in a way it hasn't since I drove it out of showroom. I would highly recommend AFC.

I needed to replace the driver's side tail light. I went to see Luca at AFC since in past years he…read morehad done excellent work on two of our cars. He gave me an estimate which was more than $100 less than I had gotten at the dealership. He called me when the part arrived and said I could come right over. I waited in the office area since he had told me the job did not take long. He was right. He has my highest recommendation.

the shop is small and crowded. very satisfied with the service. the work was done in a timely…read moremanner. mgmt kept me updated. pricing was reasonable. mechanics are professional, sato auto repair has become my go-to for anything related to my car.

Mr. Sato and under his supervision, his staff, is an expert in fixing Japanese vehicles.read more

I just wanted to take a moment to express my heartfelt gratitude for the outstanding service I…read morereceived during my recent visit. This was by far the greatest experience I have ever had with a body shop! The professionalism and dedication of your team truly made a difference. Thank you once again for your exceptional work and support. Best regards, Frank and Stephanie Ungaro

Weirdest people I've ever met. Pretty sure the truck driver was drunk. Started getting ready to…read morehook my car up to the truck and started screaming at some people walking by about something. Not sure what he said, but he either knew them, or just didn't like the color of their skin. Owner or whoever started talking about how batteries cause cancer and that solar panels aren't real or something. Only took cash, so I assume they're a money launder or front? Really don't understand how they're in business, other than that they have contracts with Sleepy Hollow Police for some reason. I guarantee any five star review is bullshit. I wish they would pack up and leave town and go to some Florida since he seems to hate the town so much.

My car had been towed there by Elmsford PD after a car accident. I wasn't allowed to call my own…read moretow or request where my car was taken. Additionally, I was never informed of cost/ fees associated. My car was scheduled to be towed to the dealership performing the repair, I spoke with Reina to notify them my car was being towed. She sent me an authorization form that stated I was aware there would be a $125 fee. I called to ask about why they were not upfront with the fees, she screamed at me to sign the form, then said "I guess you don't want your car back!" and hung up on me. I reluctantly agreed to sign the form, sent it to her and emailed that I would be coming in to retrieve items out of my car before it was towed. When I went out to my car, I looked to make sure they hadn't done anything to my vehicle, and noticed there was a piece that they had ripped off. I understand there are times when something has to be removed for safety during a tow, but they are supposed to document everything done, and why. I took photos. My insurance then called me to notify me that the tow had gone there, but was not authorized to spend the exorbitant amount they were charging, so they had to leave. I called Brandon's to explain that a piece from my car had clearly been removed. Reina was nasty and condescending on the phone, ended up saying she has no idea and maybe something had been removed but has no way of knowing. How do you have no way of knowing when it was done by the shop you work at? She ended up transferring me to the owner. When I explained the situation to him he said "if you got proof come here and show me." I went in, showed him the photo of my car at the seen of the accident. He told me that the part I was showing him was a piece of the other persons car (it clearly was not), I told him it was not, he said "well then it's still there." I said it was not there and I would just like to know what was removed, why and have it documented, as it is my right to do so. He went out to look at my car. While he went out, I asked Reina for an itemized bill (as it's my right to have). She said "no," when I asked why she wouldn't give it to me, she said "because I said so, you're not even paying, insurance is." My insurance, that I pay for, for my car, that I also pay for and she's telling me I have no right to the bill? I said okay, then explain the charges to me (my insurance had given me a rundown of what they were told the charges were). I asked why I was being charged an inspection fee, a labor fee, and why I was being charged $250/ day instead on the $125 listed on the release form. She rudely stated "Things cost money, what did you expect it to be free?" I said absolutely not, but I am entitled to know what I'm being charged for and why, she once again went on about how I wasn't being charged, insurance was. Agin, my insurance, that I pay for, for my car.... Any honest company would be more than willing to tell you why they are charging you the amount they are, and would be more than willing to provide an itemized copy of the bill if they have nothing to hide. The owner then comes back in screaming at me about how the parts were all still on my car, nothing had been removed and that when they drove the car it got moved under the wheel (complete lie). He then started screaming at me to bet him $1,000 that it was there. I told him I would not be betting him, but would like to know what was done. Again starts screaming at me to bet him, because that's a professional way to conduct business and carry yourself as a company owner. I said okay, well it clearly was removed, but if you won't admit it then let's move on to the charges.He refused to answer any questions pertaining to the charges or amount and continued screaming about how he gave me a nice discount. He then began asking me why I was getting the car towed off his lot and where I'd be getting the work done (why would I want to get it done by him after the way they treat customers). I told him, not that I needed to, he then began talking down to me saying dealerships can't do repairs and they'll send it out elsewhere. (some dealers don't but some do, the place I'm bringing it does them there). He began once again talking over me, talking down to me like I was stupid about how the dealer was going to send my car to a body shop. Why does it matter? I would hire anyone to fix my car before I hired him. He then told me my car was totaled, it is not. He told me it's an old model (literally a 2024 lol). And asked me if the air bags went off, if the air bags had gone off, I'd imagine he'd notice when he went out to look at my car. He then went on about his various titles and how he's on the board of the Westchester automotive something or other (not that it matters or anyone asked). My front seat also had debris all over it after they towed it and the owner refused to acknowledge where it came from. This company is extremely corrupt, charging illegal rates.

Outstanding job on repairing my Range Rover. They went above and beyond and delivered it in…read moreimmaculate condition.

John helped me through a difficult accident. The other person's insurance company gave me a hard…read moretime and John was there every step of the way for me. Very knowledgeable and friendly.

Trustworthy and transparent. I would recommend them to anyone. It's too bad I'm not going to be in…read morethe area forever because I wouldn't go anywhere else for future needs.

I have always had a great experience from the entrance to my car repairs. I recommended many…read morefriends even from Brooklyn NY , Bronx they use oven very good result. They take care to provide the rentals, it is a breeze. They provide all your needs to be accommodated.

i don't recommend at all first question out his mouth was…read moreare you going through your insurance i said no never called me back can a girl get a bumper fix and pay its no honest people just plain greedy people. its nothing to value ,because he never called back

Beautiful work and GREAT customer service! I hope I won't need them again, but if I do, I would not…read morehesitate to go back!

Cracked my taillight and chipped paint on the bumper. The replacement taillight was $400 if ordered…read morefrom the manufacturer but Charlie found it on eBay for me for $40. I went home, ordered the light and had it shipped to me. Brought everything back in and the work was done beautifully - at 1/10th the price for the taillight. They even matched the paint on the bumper perfectly. I hope I don't ding my car and have to come back but if you need something fixed I can't recommend them highly enough.

Went to take my car in the other day, and got some exterior work done. However, when I picked up my…read morecar money had been stolen from my center console. In order to see my money someone would have to open my center console and look through my things to see the money because it was on the very bottom. Very sad to see how disgraceful people still act. Wouldn't trust my car here again.

Had my car repaired by Silva's about a month ago from a hit and run. This was my first involvement…read morewith them. I have to say they did a great job on fixing the damage and the car was pretty much done when they said it would be done. Where I am totally disappointment, grease all over my light colored visors, inside windshield and ceiling controls (interior lights, moonroof...). They lost the key to my wheels but they did find another that I could use. A large chunk of rubber was somehow ripped off the weatherstrip inside my driver side door. When I brought this to the attention of the owner, Tony, he told me that his people could not have done any of this and that I probably never noticed the missing chunk of rubber. I do not work with grease and it is impossible that it was brought to them like that, they received a clean car. Also I am the only person who washes my car by hand, that said, I always open the doors and wash the door jams and panels inside the door. If that chunk of rubber was missing prior to the layover in the body shop I would have noticed it. I get in the car and drive everyday, I would have noticed. Being told I probably didn't notice was totally absurd. I was not looking for anything from the body shop but I wanted this experience to be known. So, my chat with the owner was a big disappointment! Lastly, my car was hit again and I contacted them to do the repairs. I found out pretty quickly that the insurance company removed them from their list of preferred body shops. I called Silva's twice and I was told by Steven, both times, that he would straighten that out with the insurance company, because he knew somebody there, and would call me back. Well, its been over a month and have heard nothing from them. If this is the way customers are treated I couldn't in good conscience use their services again.

In the past I fixed my BMW here and had a great experience. After so many years, I came back to K2…read moreand once again had a stellar experience. I have a minor incident and had to replace the front bumper and grill. Given the popularity of this auto body shop, it wasn't the easiest to get the earliest appointment. However once repairs started, they were completed promptly and the final product is similar to getting a car off the lot (freshly cleaned and washed). Quality of repairs is high, service is detailed and informed and reasonable for quality. I am more than happy to recommend to other Yelp folks and personal friends!

Brought my car in and spoke to Eric. He could not have been nicer. Bought my car back that Monday…read moreand it was ready by Noon that Wednesday. Not only did they fix the damage (that I caused) but they fixed a couple of dings and cleaned the whole inside of my car. It looked amazing. Highly recommend!!

Walking down the ramp this morning I saw my car shining brightly in the sparkling sunlight. I was…read morebeaming at the magnificent way my Honda Civic was expertly repaired. You could never tell where it had been dented and scratched. The workmanship was exemplary and the service the same. The staff provided us with a timeline for how long it would take to complete the work and they adhered to it. Thank you for being so amazing, living up to your reputation and caring about the quality of work your service team does. Fran Lewis just reviews/ MJ network blog talk radio

Don't go to this con artist. They will not fix your car correctly and then not take responsibility…read morefor it. Stay far far away.