Marissa canceled my appointment day of because I didn't reschedule to fit her plans for the day…read more She does not take appointments on weekends and the availability is limited during the week.

:: Marissa is so sweet and such an amazing person! She will take care of you with an incredible…read moresense of urgency to serve you and to make you feel comfortable. -- Waxing, for me, is a serious business and I prefer to go to places where the ambience is more personal. I have known Marissa for more than a year now and I follow her wherever she goes. She's very conscientious and only uses organic and natural products. Her handmade Himalayan Pink Salt Scrub is BLISS!

I've been coming here a few years now. I've had Vi peels, Botox and under eye filler. All 3…read moreservices multiple times by Olga, Franny and Roberta. All three ladies have been fantastic. Always love my results. Yes a little bruising but always expected when you get poked in the face. I'm 47 and because of these results, people are shocked I'm over 30. So I highly recommend Freyas lair! Classy, fun, great results, even Sam at front desk is sweet and beautiful and gives great deals! These ladies are very knowledgeable and take extra classes to learn to make us more beautiful

Please don't be fooled by all the fancy advertising, this woman ruined my lips!…read more I paid $800 for 1ML and she wanted me to pay another $800 to fix HER MISTAKE. equaling $1600 Now I've been stuck looking like this till I can afford to get them fixed She never posted my results either so she's good at hiding her mistakes. 10/10 Would NOT reccomend!

An absolute 10/10 experience! They squeezed me in right away without an appointment and treated me…read morewith so much genuine warmth and care. I got a hydration IV and lip filler, and they did a breathtakingly beautiful job. You can truly tell they care about their clients and take immense pride in their work. I will definitely be back!

Spent a lot of money, they charged me twice, I wasn't happy with results and went back. They…read morebasically said they weren't fixing it. I DO NOT RECOMMEND this place.

I have been going here for 2 years, but my last experience was not good. I get my eyebrows…read moremicrobladed and before I even left I pointed out how I felt she made the left side way bigger then the right. Drawing extra strokes under and above the left eye but not right. She laid me back and touched it up a bit but told me it just needed healing. Less then a week in I could tell it was healing uneven, I called in a panic and was still told it looked even and to give it more time. If it didn't look good to come back but it's another $75. Unfortunately they healed so bad that I have to over draw my right eye and fill it in. Was to scared to even go back so made an appointment with a new salon and will now stay with them! Shonna did my microbladding!!!

DON'T GO HERE!!!! unfortunately, I will not be returning…read morebecause of awful management and a unprofessional owner. I called to schedule another facial done and a woman I think named Christine or Christina, answered and was BEYOND rude and unprofessional. I asked to speak to the owner and was denied. I called back the next day to speak to Michelle and she was just as awful as the other lady. I gave money to that business and they want to treat me like crap? Don't go here. I can get the same thing done at a different spa for cheaper and better quality anyway.

Cute space. Great service! I had an active breakout and she helped get everything out. A week later…read moremy skin is healing nicely.

Sonia is seriously the best. She's so sweet, kind, and patient. I have gotten a facial with her and…read morewould definitely recommend her if you want to feel refreshed and relaxed. She definitely knows what she's doing. She explained everything clearly and even gave me some pointers on how to take better care of my skin. Not only facials, but I continue to go back to her for lashes too. I had never gotten eyelash extensions before so I was nervous going to get them done my first time. But as soon as I walked in the door she made me comfortable and I absolutely loved the way my lashes turned out. She always works with me and is understanding of my busy schedule. Thank you Sonia for always making me feel beautiful

My experience with Rita was wonderful. She explains everything very well and I was comfortable and…read moreso relaxed. I had a derma planing facial and a brow wax and tint. I was very happy with both and I will definitely go back again!

Everyone deserves to have a Miss Rita in their life…read more For years now -- it's hard to believe how fast the time has gone -- I've been going to Rita. She has helped so much with my skin and hair. She tests all of her products before using them on clients. She researches new techniques for improving your skin, like microneedling, and won't use them if she isn't comfortable with it. She cares about you. Rita is down-to-earth and warm. She's really fun to talk to. Her little space is adorable and intimate.

I do not recommend Shelley Chavez and her services. I wish I could give negative stars for this…read moreexperience. She is unprofessional and lacks communication skills that a business owner needs to have a successful business. I had gotten 2 or 3 brow waxes from her when the last one burned my skin pretty bad. I brought it up to her and she offered the next one free. Did not state a timeline or anything about when service had to be completed. I waited before re-booking because I was nervous about the same thing happening again. When I decided to rebook, she then did not respond. When I went to check her Instagram realized I was blocked. I have attached a photo of the burn from the service (a few days after, it was worse but did not think it was from the service as I have had my brows waxed for years which was why I waited to take a photo and send it to her). When I reached out about being blocked when owed a service (that SHE offered) she attacked me by saying I was harassing her and she didn't know why I was still contacting her. I didn't realize a text asking why I was blocked when owed a service was harassment? But definitely bad customer service to treat someone like this. I looked up her licensure on the NM regulation and licensure website as well as BBB and found no license information for her. There is a record of the establishment and a license issued June 23,2020 when I was serviced June 1, 2020 before her facility license was active (according to rld.state.nm.us). I am going to take this up with the state to see why there is no record of her and how she serviced me before the license was active. She refused to work with me & did not even try to do the right thing after harming my skin. I had kindly asked for a refund in which she blocked me instead of trying to have a conversation. Who knows if she is working without a license & when she performs a service that harms someone (in this case me) chooses to block them instead of making things right. I know that I was not out of line in my communication with her. There is nothing listed on her Instagram (as of November 11, 2020) that states any sort of timeline for free services or even her licensure. This may change after this review but I do not believe she has a license as I couldn't find her name and license information online. She has now blocked me on Instagram and my phone number. I think this shows her character as an "esthetician" and her lack of confidence with her services/company to block someone who did no wrong. (I'm attaching photos of her not responding/accusing me of harassment/blocking my number since the last text was not delivered). You can read my texts and see I was kind and respectful and simply asking a question for her to react like this.. I know she is recruiting people to write positive reviews and I do not doubt they have had good experiences. But I did not and was treated terribly for no reason and do not think my review should be discredited. If she treated me like this it's likely she could treat someone else this way as well.

Came here to get my eyebrows waxed. Made an appt online was super convenient. Cute little studio…read moresuper clean. Was offered a water upon arrival. Shelley went above and beyond made sure I was comfortable and was very professional. Made my waxing appt every three weeks and also booked for a facial. Can't wait!!!

I have been a client for the past few years, I love the Skin Boutique and my skin has never looked…read morebetter. I recommend Mashell's services to everyone

I love The Skin Boutique and highly recommend it…read more I was a regular client receiving skin care and waxing treatments from the owner, Mashell, while she was in business in the Washington, DC area. She always provides excellent service, high quality products and knowledgeable skin care in a clean, comfortable, professional environment. Mashell has an extremely calm, soothing way about her which makes all treatments relaxing (even waxing!). I am thrilled that Mashell is offering her former Washington, DC and Maryland clients the chance to be under her care again through a home skincare system. I can't wait to get started. -Karen Silver Spring, MD