Bad experience with this company service. I am very disappointed for garage door replacement…read moreprocess: poor quality, inefficiency. Will never use this company again.

Door to Door did a great job replacing my garage door remote and key pad. I would recommend them.read more

First, let me say that Steven was prompt and great at getting my Torsion Springs replaced the same…read moreday I called him. He didn't gouge me in terms of prices like some of the other 'bigger' garage door places. Some quotes were as high as $1,000 for spring replacement. My parts for the door could be bought online for $130. So basically $870 in labor for a 2 hr job??? Definitely call Steven / Cascade. Great job and done fast.

Cascade Garage Door saved the day twice!! A small kid got a piece of wood stuck in our garage door…read moreand everything was lopsided and off track. Cascade came out to make sure the garage wasn't stuck open all night. He was professional, on time, hard working, he came back and fixed our garage to full working order. I am so grateful. Price was affordable, conversation pleasant and his work was wonderful thank you!

My garage door openers are a bit older. Tyler helped me to weigh my options and we agreed to a plan…read morethat has extended the life of both doors and openers. Recently, a part broke and my wife's car was inside the garage. I called, and in less than an hour Tyler and McKayla were at my house with the part. The repair only took 30 mins and likely would have gone faster if I wasn't chatting their ear off! Great people, great company, highly recommended!

I used Yelp to get a quote for a broken spring in the evening. Within a few minutes Tyler responded…read moreand I had a quote as well as an appointment scheduled for the next morning. He showed up on time and explained the work that would be performed. Recommend replacing a plastic part with a metal one and I agreed. He suggested replacing the original rollers but nothing urgent. Something to consider in the future to help the spring work more efficiently. Everything works and looks great and there wasn't any sales pressure.

I've used Don's in the past so after my garage door cable snapped last night, I knew exactly who to…read morecall without even considering shopping around. Everyone with this company is always so incredibly kind, from the woman on the phone who scheduled me, to the men that have come out to my home for repairs and tune-ups. My window was 8-10am and just before 8:00am, I got a text with a photo and an "about me" section so I could see who was coming to my home. Such a nice touch! Their senior technician, Josh, arrived a few minutes after 8:00am, looking just like his photo, with another young man who was shadowing him. I showed Josh what I thought happened, he was very reassuring that this is common (which was such a relief to hear), and within a few minutes of looking it over, he calmly explained what my garage would need and why. Despite my door being crooked and assuming there would need to be a lot replaced, most of it was repairable. Only the cables and a couple of brackets needed replaced. The price was phenomenal, lower than I was anxiously googling last night, so I was even more relieved! The work was done in a reasonable amount of time, the guys made me feel safe and comfortable, they showed me the utmost respect, and suggestions for future items to consider were explained without being pushy. My elderly neighbor, who needs a new garage door, saw their van and came outside to ask them to chat with him next. I know they probably don't always have time in their busy schedule for a quote but they made time for him, which was very sweet. I highly, highly recommend using this company for all of your garage door needs!

I called Hamilton Garage doors in Westfield for repairing my Garage door. Note- this is the same as…read moreDon's Garage, which I did not realize till later when the technician called. They were very polite over the phone and requested follow-up reviews post call. Lucas Mill was the technician allotted for the work. He called me before he headed here, but I already had a another person lined up before he could get here. Out of curiosity, I asked him the price for getting the garage door down( mine wouldn't come down) and replacing it if needed. Both prices that he quoted over the phone were double of what I am currently paying. So yes... very polite in interactions- but expensive for services. So shop around before proceeding...

Responded very quickly, came out first thing on a Sunday morning to replace garage door spring. Was…read morevery friendly and professional.

Called to get an estimate on a new door. Can't even talk to a live person. Technician said he'd be…read morethere in 30-40min. Never showed, never said they cancelled my appointment. Then made up some BS saying I told them I found a better price, and that's why they cancelled. Trash customer service and lost my business

I called Tim on a Sunday, and he was at my house in 20 minutes. He was able to quickly diagnose…read morewhat was needed to repair my garage, and completed repairs in less than an hour. Honest, quality work!

My husband called Tim we needed a spare garage door remote and Tim was here in less then 5…read moreminutes.. Thank you so much for your quick response and we know you are the guy to call for any garage door needs .. thank you Kari