I can only echo what Jay has already posted. Very fair, honest, and dependable. So long as we need heating and air service there's no one else we will use. Rick read more

These people were fantastic! They installed two units while our house was listed for sale in short order. Another company who we were also getting a quote from was very unprofessional to them while they were also on site giving a quote and this company was superb in how they responded. The work was done well and the units are beautiful! I will use them and recommend them to every person I know - highest complements! read more

Excellent service, communication & quality of service! Tim is great to work with. Price is reasonable & fair. I highly recommend.

Professional, courteous, thorough, and quick service. I highly recommend Tim and Elite Hearing & Air.

Our AC unit wasn't cooling. Tim was able to come out first thing the next morning to diagnosis the problem. Within less than 15 minutes he found the problem and replaced the capacitor. Would definitely recommend using Elite Heating & Air! read more

I needed to replace my heating and air and was referred by my neighbor to reach out to Tim. He came to my house to review and assess my units. His honesty was noted. The price is very reasonable and He is a man of his word with High integrity. Tim an his crew were prompt, on time and finished within the time they told me. I watched them put my units in and asked questions. They are very knowledgeable, professional and the Epitome of what QUALITY and Excellent service is. I can see why His company was voted the best in service. I HIGHLY RECOMMEND. Thank you again Tim and your crew for a great experience. read more

Tim is the owner of Elite Heating and Air and he runs his business as if you, the customer, were cherished members of the family. I called Tim on Christmas Eve 2022 because our lower furnace was not running. We were having some of the coldest temperatures on record. He remembered installing our units a few years ago and knew exactly what to do and told us how to do it. If we could not have done it ourselves, Tim would have come to our house to fix our problem. You are getting the best service when you use Tim, an honest, humble, family man, running a small business. He knows his products (Heating and Air) well! Tim answers his phone and is always ready to help. Thank you so much Tim, our country needs more people and businesses like you! Jackie Richards Chattahoochee River Club read more

Honest and fair with pricing. Tim is a nice guy and showed me his process for determining whether or not my capacitor for my outside ac unit needed to be replaced. If you want someone with integrity in the HVAC business I would highly suggest Elite Heating & Air. read more

Tim is wonderful to work with. Used Elite last winter for our old unit. This week it finally went caput. Tim was out here in no time. His guys put in a new unit. They were fast and neat. And prices were great. Thank you Tim!!! read more

Great service. AC needed to be replaced before I cold put my house on the market. Tim came out gave me a very reasonable quote and it was done in less than a week. Great service, crew cleaned up after themselves. read more

My fiancé and I are retired. We had a new HVAC system installed on 1/19/22. On the day the new HVAC was installed, Tim gave us his work that he would be available 24/7 for any of our service needs. On 9/28/22, we called Tim at Elite HVAC (who installed our system) and left a message asking Tim to call us to set up an appointment for a checkup in order to keep our service warranty active. We were ignored for 3 days. Then on Saturday, 10/1/22, Tim texted asking which day would work? We replied "Wednesday looks good, what time?" Tim didn't reply. So, Tuesday, 10/4/22 afternoon, we texted him to see if he was still coming the next day, and if so, what time. We had no reply from Tim until 7:53 PM Wednesday night (10/5/22), asking our availability for Thursday, 10/6/22. We replied "please call us". He replied "Watching a movie with family I can come by tomorrow or Friday". We replied tomorrow will work, please CALL with the time. The following morning Tim texted "will 2 to 4 work". We replied yes, please let us know when you on the way. At 4:11, Tim texted "On my way". A 5:25 we texted "How far away are you?" Tim replied "Will text you on the way". At 5:41, we texted back "Eating dinner now do tomorrow this is getting out of control, CALL". After a brief phone call to us, with us angry and telling him not to come, he texted "I don't understand at all!" He was oblivious to how much he inconvenienced us by wasting our time for 2 days. To summarize, we were left hanging a total of 8 days. He failed to be available 24/7 as he had promised at installation. Sometimes a phone call is better than a text message to explain why you are not available. read more

Very happy I chose Tim to service my HVAC system. He had come out a number of times to provide maintenance on the system, often at odd hours and weekends which was much appreciated. I eventually needed to replace the entire system and was happy to utilize Elite for the job. Tim and his team did a great job installing the new unit and I couldn't be more pleased with their work! read more

Tim White, owner of Elite Heating & Air is the most honest and knowledgeable HVAC person I know! He's won the Dawson Counties annual "Best HVAC Award" three years in a row! read more

I cannot say enough about how grateful I am for Tim's quick response, professionalism and kindness when my furnace recently stopped working. On a Thursday night, at almost 10:00 pm, which was the 2nd time that week my heat went out and Tim came to get it working again, we finally determined I needed a new furnace - as Tim said a band-aid would be throwing good money after bad. Knowing how cold it was going to get, Tim came the following day to install the new furnace. He arrived about 5:45pm by himself and told me his guys were exhausted, so he was going to do the install by himself, which he did. That speaks volumes - he didn't want me to be without heat (which we both knew my old furnace was likely going to stop working again over the weekend), but he also wanted to make sure his employees were able to rest. He gave up his Friday night to make sure I had heat and I'm so appreciative. Tim's prices are always reasonable and he will be my go-to HVAC guy as long as I live in Georgia. read more

My family is extremely grateful for Tim. He came to our rescue yesterday evening. We are a household of 6. One is my 84 yr old grandmother. My husband installed a digital thermostat so that she would be able to see the temperature better. The wrong one was purchased and installed. Once we figured out the issue we ordered the correct one. Upon installing something was over looked and only cold air was coming out. Tim was able to identify and resolve our problem quickly. He took the time to inspect everything giving us reassurance and peace of mind. Thank you Tim for venturing out in the current pandemic to help insure we could provide heat in our home. Highly recommended!!!! We will see you again for our yearly service / cleaning. read more

I observed Tim at a neighbors house shortly after my A/C unit stopped working. I told him the issues our unit was having and he knew exactly what the problem was. He said "I'll be over in a minute". Within 25 minutes the A/C unit was cooling down the house. Tim took time out of his schedule to assist my family with getting some much needed relief from the heat. Honest, dependable, reliable, reasonable and a true professional is how I would describe Tim in the few moments it took him to help my family and I out. It will be a call to ELITE from this day forward!!! read more

Quick note about Tim...He is the most honest and straightforward guy in this industry I have ever dealt with. Tim and Elite Heating and Air did a small job converting some flex to hard ducts in a section of our house. We shopped that quote to three local HVAC companies and I received Elite's quote within 24 hours and it was reasonably priced. They did a great job with the work and left a very clean work-space. Now the FIVE STAR stuff...Tim comes out on 7/3 when my upstairs HVAC stops working late in the afternoon. Gets me in on same day. Capacitor is shot, simple fix, but the part is an uncommonly large size. Calls a bunch of people, can't get the part Thursday afternoon. Who is at my house at 10AM on Independence Day but Tim with the proper part. Tim didn't charge me anything extra for the extraordinary service. I don't write reviews very often but I understand their power and influence to consumers...heck I am one of them...and that is why Tim's commitment to his clients and honesty demand that I officially recommend Tim and Elite Heating and Air online. read more

SAVED ME $2,600 - HONEST. Another A/C guy said I needed a new A/C unit and it would cost $2,800 (for a mobile home). I was REFERRED to this A/C guy by a plumber I trust. I called Tim, who came out the same day, and said you need to spend ABOUT $100. He did the work the same day and the bill was $190. I tried to pay HIM MORE and he would not accept more money!! This guy is SO HONEST I joined Yelp and Kudzu JUST to write reviews on him. ENJOY his service!!!! He was nice too, and accepted a credit card over the phone and emailed a receipt. I was not ever there while the work was performed. No complaints on the A/C now! read more

I can't say THANK YOU enough to Tim! I woke up on a Saturday morning to my A/C not working. Despite having a home warranty I opted to go with someone else since waiting until Monday was not an option in Georgia in the middle of summer. I called Tim well before 8:00am and he was at my house within a few hours. He was able to get the problem fixed quickly and have my house cooling in no time. He is also extremely fair and reasonable. Tim will be my first call for any future needs. read more