I saw that this business had several bad reviews on another website, so I felt compelled to write a…read morereview after visiting with my daughter yesterday for an MRI. Staff was friendly, helpful and professional. They were respectful of our time, and as I sat in the waiting room I observed that most folks were being served in a very reasonable amount of time. Facility is comfortable, and well maintained. Overall, a very good experience, and not worthy of the poor reviews elsewhere.

The technician who administered my ct scan appeared to be taken aback when I asked for a CD to be…read moreburned of my test. This made me uneasy. Then I think they forgot about me because I waited an hour to get this CD in the waiting room all while the women were chatting amongst themselves behind the glass window. As I was waiting another customer came out and was livid that he could not get his test done even though he had informed several people there about a device in his chest. He was yelling and extremely angry. Not a good look for the office as others are sitting there.

I had a great experience here. The staff are wonderful. Everything was very straightforward.read more

Wonderful place! Dr.Khan and her staff are caring and assertive. My requesting physician originally…read moreasked me to schedule with Touchstone but after finding out Medx offered the same service for way less ($355 compared to $90!) I decided to go to Medx. My doctors office refused to send them a new order because they were not affiliated with my physician...total BS. Argued with them over the phone, drove to their office to obtain a physical copy of the order only to realize they gave me a blank form! Nothing filled out, no signature. Dr. Khan at Medx urged me to call this doctors office and demand the order be sent over. She told me I have rights as a patient to go wherever I please for imagery regardless if the requesting doctor benefits financially. Finally got the order confirmed after taking her advice and being firm with my doctors office. I've never had a doctor deny my right to choose where I go for treatment and I'm so thankful that Dr.Khan was honest and suggested I speak up to prove that every patient has that right. It seemed to me that Medx has this issue often which is frustrating for everyone involved. Make sure you have everything in order before you go in; don't let your requesting doctor boss you around just so they can make some extra $$$ from your images! Other than that, beautiful office and atmosphere, nice staff and awesome prices.

I have been a patient for years, but I will NOT be going back. Dr. Khan has her husband working the…read morefront desk now and he has awful manners. When scheduling I told the girl that I was having right side pain. I got scheduled for a mammogram. Then when I got there they ran my insurance and gave me the standard paperwork where you put your complaints exactly for the tech to read. I went back there and got my mammogram after receiving a call it was ready. I picked up my mammogram report today and it is noted I had "no complaints or concerns" and needed a UT follow up due to dense tissue. I called to find out why I wasn't told I needed to schedule a follow up and why it says no complaints and the man proceeds to tell me "you weren't told about the ultrasound because you aren't in network with us. So we will not schedule you. Also you didn't tell the tech you had any pain so you got the wrong mammogram. " I told him that I was told everything checked out fine at the front desk he dismissed me and said it was my fault even though I did disclose the pain. Ridiculous. I do not recommend until she gets someone competent and kind working the front desk. Even if I wasn't in network, it sure as hell isn't my fault I got the wrong mammogram. I was exposed to all that radiation and pain for no reason.