"Thank you, Benji Salon & Spa, for the amazing experience with Britney! She listened so well, gave…read moreme a cut that totally fit my style, and the finish was flawless. The whole vibe is welcoming and professional, and I left feeling confident and refreshed. If you're looking for skilled, personalized care, this is your spot--I can't wait for my next visit!"

Best men's haircut I've had in 65 years. Thank you Stephanie!…read moreThe staff, the entire staff is amazing and friendly. Clean salon and comfortable environment. The communication they provide is on spot.

The salon is very nice and relaxing, however, the pedicure was mediocre. Also, it is extremely rude…read moreto talk to your coworkers in a different language when with a customer. I will not be going back again!

I didn't love this salon, unfortunately. I went with a friend and we both got a voila signature…read morepedicure with gel French. They have 5 pedicure options ranging from $41-$79. Our pedicure was $168 before tip. $20 of this price was unknown as to where it came from as the pedicure should've been $59 each plus $15 each for gel.. Given the price we had high expectations as where we normally go for our pedi is priced similar but with a completely different spa like experience. Let me start by saying that the menu we were handed was covered in some sort of goop and I was shocked that they wouldn't clean it off or offer a towel for our hands. We picked the third highest pedicure on their list that supposedly had offerings that the entry level pedicures didn't. But, since the lady next to me picked the cheapest pedicure I found out we got the exact same pedicure for different prices? They used the same oils and lotions out of bottles that look like they would hold ketchup at a BBQ restaurant with no label so who knows what it actually was. Normally, when you choose different pedis a nice salon will have different scents to choose from or a bath bomb or scented salt soak for your feet or specially scented oils but nope. Just unscented what seems to look like vegetable oil. Additionally, we weren't offered a drink. We weren't told where the massage remote was for our chairs causing us to go half of our pedicure without one, we were given extremely rushed leg massages with a max time of 5 minutes and at the end, the girl who gave my pedicure just walked away and never came back. I sat there wondering should I put on my shoes and go pay or if she would return? To add to this as if it isn't bad enough, we also didn't get the reflexology that is mentioned on their menu. The menu is filled with fluff that isn't clear on what you will receive. If you do decide to go here, which I advise against, just get the cheapest and prepare for disappointment.

The "spa" name hooked me, but it's really just an average nail place in a strip mall. BUT INCLUDED…read morefantastic customer service. When my pedi color (opi bubble bath) wasn't set in 3 coats, my nail tech added 3 more to my big toe. Then the unthinkable.....when putting on my sandals, we both bumped that same toe. He went back to clean up and recoat my nail. You don't always find that consistency and willingness to help. I reflected that in my tip. Pedi with sugar scrub and hot towel was $35, there was another upgraded service as well. You'll find five nail stations and five pedicure chairs. Simple setup, again great customer service experience.

Always prompt, clean and friendly. Lisa gives the absolute best pedicure! The polish stays on…read morewith no chipping for the whole time between appointments. Her attitude and attention to detail are wonderful. The new decor is light and pretty, and the new chairs are very comfortable.

Best manicure spot in town! Jordan is the best and always does great work! I highly recommendread more

We called and asked if they had room for three pedicures and two manicures and were told they had…read moreavailability and given an appointment. We showed up at our appointment time and waited about 10 minutes until the three pedicures were taken to their chairs. At this time, one of the people in our group had water added to their pedicure foot bath, but not started, and the other two sat patiently waiting without being addressed for longer. About 45 minutes past our appointment time, I was taken to sit alone for my manicure while the other person in my party needing a manicure had to wait until a spot opened up... an additional 20 minutes.. we would have appreciated honesty and the ability to go somewhere else instead of wasting hours of our afternoon. In addition to the salon respecting my time, I also expect that the salon practice sanitation which unfortunately they did not. I expect that a salon use a clean nail file and buffer for each customer. If the salon has not been taught sanitary precautions, and specifically how nail files are porous and cannot be cleaned then that is concerning. Not being able to clean a nail file means they can pass along bacteria, fungus and blood-borne pathogens from one person to the next. I noticed that each nail tech near me had used nail files and witnessed them being reused on different people and added back to the pile. I asked for a new file for my nails and the tech acted surprised. She pulled out a box from the bottom of her cart and grabbed one. Then she grabbed the very used buffer to buff up the sides of the new file?? I also had to ask for a new nail file for the other person in our party as they also attempted to reuse one on them. Guys, nail files are cheap. This is 2026. I know you are busy but safety should come first. I experienced an attitude when I asked her to grab a new file for the person who's nails she was filing and she opened up what appeared to be a pedicure package because she had no new manicure ones on her cart. In addition, she snapped at me that the files on her manicure cart are new when they were very clearly scuffed up and I saw what a new file looks like that my tech grabbed.. they have a white chalky look until it's buffed off. Not sure what is going on in this salon but I was extremely nice and literally asked for a new file and was treated poorly due to this. Now about my manicure. It was fine other than my cuticles were not cleaned up,so I fixed them when I got home and I had to pick off the glue on every single finger that was left an absolute mess but after that, it looks presentable. The other manicure we had took 6 minutes in total because they did not get polish and basically did nothing. I would not recommend this salon to anyone.

The most relaxed I've ever been…read more The Woodhouse makes you feel like you're the most important person in the room. I did a 50 minute hot stone followed by a 50 minute hydrating facial. These ladies knew what they were doing. There was actually a point where my body just released any tension I was holding. I came out of here relaxed and refreshed.

I wish there were more than 5 stars! When I visit my daughter in Grand Rapids, I always ask to set…read morean appointment at this location. You are truly wisked away and feel so relaxed. From the time you enter to the time you leave, everything is perfect! Location just remodeled with additional space. I am so happy to hear that. Kudos to the front desk staff, to the locker room assistants and to the massage therapists. Just go! You will not be disappointed.

This new spot in NE Grand Rapids / Cheshire neighborhood is ready to serve. A variety of hair and…read morenail services by an experienced team with years of fine salon experience!

I have been going to Julie for 10+ years. She can make an old guy look good. And easy to book an…read moreappointment.

I called Zen Nail Bar last second on a Sunday and they squeezed me in for a full builder gel set!…read moreCrystal, the owner, personally did my nails and she did a phenomenal job. Allison at the front desk was incredibly helpful as well! I'm obsessed with the quality and look of my new nails and will definitely be back.

Do not go here if you value your nails. I went and got gel polish on my natural nails. I then went…read moreto get it removed and just have a manicure and the tech completely destroyed my nails. He used an extremely hard dremel that should only be used on fake nails and weakened and ruined my natural nails on top of whatever that gel polish they used did to destroy them. It's going to take months to get my nails back because of what he did.

Super clean place. The girls were all very nice. I got a builder gel fill with color. Laurel was…read moreattentive to asking how I usually get it done and what they use and she did really good prep. I'm from out of town and I'm glad I stopped here for a refresh!

my manicurist was great but the supposed manager that worked on my daughter in law was awful, had a…read morevery bad attitude doing the pedicure and couldn't even do her manicure, could not get her old polish off, didn't soak her hand, complained the whole time, we finally left and she went to another salon for her manicure, very disappointed and she won't return there again

I have been going to Touch Nails for years and get a dip manicure every three weeks. Lee is…read morewonderful and always takes her time during my appointments, and Tina is also fantastic. This is the only salon I have been to where the dip manicure looks natural and is not just thickly layered onto my nails. I would definitely recommend seeing Lee or Tina.

Touch nails and spa is my favorite in the Grand Rapids area. I tried several out before finding…read morethem and the experience has been nothing other than positive. I have seen Max every 2-3 weeks for the past year now for dip powder and he is my favorite. I likely could go longer between appointments sine the color does not crack, but my nails are so healthy now they grow quickly. He is very meticulous in his work and always shapes my nails evenly. I don't branch out often but he was able to do a few designs for me as well. I have never had issues with fungal infections due to the cleanliness of the salon. Their online booking system is very simple to use and convenient. I have only gotten dip powder and they have a massive selection of colors to choose from.

Such a lovely environment! Kim did an awesome job. Loving these nails. I'll definitely be coming…read moreback.

I am not a person who has fancy nails, but I do enjoy getting my nails done and have been loyal to…read moreSerenity Nail Spa for the past three years. I understand being busy, what I don't understand is lack of communication. If the online system for appointments does not work, don't offer one. This is the third appointment in a row (over the past month) where I've made an appointment and when I walk in the door they tell me "we called you to cancel." Yet, I have received no call, no text, no email. I enjoy this salon, but having your time wasted three different times, when it's something you're looking forward to, is very frustrating.